Trova voli economici da Hanoi per Da Nang

Punti positivi: "Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available."
Punti negativi: "Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage"

Punti negativi: "Drinks."

Punti positivi: "The cabin crew were very pleasant."
Punti negativi: "The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute."

Punti negativi: "Got me there, no worries."

Punti positivi: "Food, the entertainment selection"
Punti negativi: "The crew"

Punti negativi: "Allowing the boarding of business class passengers before economy class passengers."

Punti negativi: "Departing on time, boarding more organized fashion."

Punti positivi: "plane was new and captain was professional"
Punti negativi: "plane was badly late and the boarding process was poorly coordinated"

Punti positivi: "The fact that it was an over night flight."
Punti negativi: "1) The service was terrible terrible. 2) food was extremely poor. You cannot offer *only* pork and fish. 3) Bad entertainment system. Namely no movie descriptions, bad infotainment system navigation. Poor subtitle choice."

Punti positivi: "On time service and crew service"
Punti negativi: "Improvement to entertainment and food selection"

Punti negativi: "No beer or wine served on this international flight."

Punti positivi: "Nuce crew and gentleness"
Punti negativi: "Entertainment but we know it’s a plane restriction"

Punti positivi: "The crew were not visible and didn't offer any assistance"
Punti negativi: "An offer of a snack as we paid a high price for the econom y flight"

Punti negativi: "Reservation online"

Punti negativi: "Reservation online"

Punti negativi: "Flight got rescheduled then further delayed without any airport info."

Punti positivi: "Everything was great."
Punti negativi: "Everything was up to part"

Punti positivi: "Excellent service"

Punti positivi: "We were fed on a two-hour domestic flight. Crew were professional and the plane was nice and clean."
Punti negativi: "Boarding was behind schedule and we arrived slightly late."

Punti positivi: "Comfortable seats. Everything was on time. Friendly crew."

Punti positivi: "We love how they service food and drink."
Punti negativi: "There were a lot of things which you need to know like send flighting schedule, visa to get in Canada, and depart and arrive on time so we can flight next stop. Also, make sure all luggages of customer will delivery directly to last stop if the tickets includes this things."

Punti positivi: "Flight team were friendly and efficient."
Punti negativi: "Delayed take off."

Punti positivi: "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
Punti negativi: "Only juice or water?"

Punti negativi: "Delayed by almost 2 hours."

Punti positivi: "Comfy seats and blankets! Left and arrived on time."

Punti positivi: "The system cancelled my ticket & need to buy a new ticket"
Punti negativi: "Non action from airline & IRRESPONSIBLE replies from customer service"

Punti positivi: "It went smoothly from start to finish"

Punti positivi: "From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak."
Punti negativi: "Nothing!"

Punti positivi: "It got me to my destination"
Punti negativi: "Late and not even a Vietnam Airlines plane, the plane was an Cambodia Angkor Air plane...not what I payed for."

Punti positivi: "on time. no hassles."

Punti positivi: "Overall, this is a short trip. Everything is ok."

Punti positivi: "Kind attention and assistance with checkin, given priority as an elderly passenger needing a wheelchair."
Punti negativi: "There was no food offered for this 80 minute flight, and the only drink offered was a choice between cold water and s Coke-like soft drink. I get a wheelchair assist (elderly woman with some mobility issues). The service person who brought me to the gate never showed up again to help with the boarding. Instead (??), the airline had me boarding LAST (most airlines have had me board among the first), and then sitting at an aisle seat (most airlines have me at a window). They asked me to wait to deboard until all passengers were off - that is standard. But because I was sitting on the aisle I had to get up and wait standing while the two other passengers on the row got out, and then go back to be seated. Very awkward"

Punti positivi: "Reasonably well organised Nice veg meal Attentive pleasant staff"
Punti negativi: "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"

Punti positivi: "The clean and modern aircraft."
Punti negativi: "The food could be improved"

Punti positivi: "In-flight meals for the Asian routes were nice."
Punti negativi: "Flights got a bit delayed, but they mostly arrived on time anyway. Really horrible control over nasty passengers."

Punti positivi: "I think the foods from Hanoi to HK and HK to Hanoi are very decent. The flight was not that crowded and crew members were behaving very properly."
Punti negativi: "A lack of flight entertainment options"

Punti positivi: "they feed you....unlike some European airline, who would nearly charge you for a napkin"
Punti negativi: "they couldn't add my delta mileage # at check-in......a minor thing really"

Punti positivi: "Tube entry into aircraft rather than bus"

Punti negativi: "Food... only could have the fruit"

Punti positivi: "The flight on an A350 wide body was uneventful. I was in the "Premium Economy" section, which is sold as regular "Economy" for domestic flights. Excellent seating 2+4+2. The food was OK, not much to write home about, but they skipped coffee and tea because of turbulence (hardly perceptible)."
Punti negativi: "Boarding process in HAN was very confusing: there was a change of gate announcement just when boarding was to start. Everybody went like crazy through the airport terminal looking for a Gate that does not exist. Followed by a counter-announcement. And then being bussed to the aircraft. People came on board up to the last minute... Arrival in SGN crazy for a different reason. All 300-some passengers were bussed again. Just that the ladders were not ready, and then whoever drove could not adjust them, and then the busses were not ready either. 25 minutes from landing to the luggage belts. Vietnamese airports need to work on their their procedures."

Punti positivi: "Vietnam Airlines has good leg room on both international and domestic flights. Blankets and pillows were preplaced on seats, as were headphones in the seat pockets. Lunch and one round of snacks were served. Beverages were offered a few times."
Punti negativi: "Cabin was inconsistently cooled. The rear was cold while the front was hot. Some passengers complained about being hot, but flight attendant only pointed out the overhead gasper vents, which were obviously open but did little to help the sweating and general discomfort. No personal entertainment system, only drop down screens. Food was average."

Punti positivi: "Ample leg room, though a little less than on previous VN flights. I don't know which plane this was, but a 2-4-2 seat configuration."
Punti negativi: "As we were boarding from the gate to the plane, we were stopped by crew to ask how pregnant we were. With a tired, grumpy 2 year old, we had to dig through our carry-ons to find the form we had just filled out at the check-in counter. Totally unprofessional and disorganized."

Punti positivi: "On Time"

Punti negativi: "staff on ground and in flight was unfriendly"

Punti positivi: "Support at Taipei airport for missed connection flight was great. Very nice people, got us hotel. I think they were from Chine Airline"

Punti positivi: "Overall my experience was good. Pros: seat are comfortable. The jet seemed more spacious than ANA airlines. Cons: workers know little English compared to ANA from checking in to the flight attendants. I think this was the most disappointing because the language barrier was frustrating when needing help going the right direction and having questions about checking in. The food was OK. The fruit tasted rotten and the food didn't seem as fresh either. The customer service was also mediocre. When I was on ANA airlines all the staff were very helpful and they seemed statisfied with their jobs. When I travel to ASIA again I will try and avoid Vietnam airlines."
Punti negativi: "See above"

Punti negativi: "Oh Food. Again food. I have been being served the same food for more than 10 years. bread and cold meat...!!!"

Punti positivi: "On its Airbus A 350 Vietnam Airlines recently introduced a new arrangement for the Premium Economy Section. This is the only aircraft used on the SGN-CDG line. Before they had a lay-out of 3-3-3 seats across, strictly identical with the Economy section. It is now 2-4-2, giving some more space to sit comfortably. All seats have now a fixed separation, with the possibility of placing a glass or other small objects on top of it; they look like a smaller version of the old Business Class seats. In the first row the design of the fold-up screens has been improved. Previously some invaded the personal space of the neighbour, as I had experienced last October (my knee still remembers it). Well done. Prem Economy is worth the difference in pricing."
Punti negativi: "In Premium Economy Vietnam Airlines used to serve a lavish breakfast menu. Most of it was sent back as waste, because so many passengers (e.g. French) are accustomed to a minimalist continental breakfast. All this lavishness has disappeared now. While I understand the reason why, I wonder why they also eliminated the small portion of jam or jelly. Only butter is available to spread (spread?) on the tiny bun. It would be a nice touch to have also some jelly. Also during the night shift they used to offer some nice sandwiches to sleepless passengers. Now only pots of instant noodles are offered on demand. These pots are not well adapted for European passengers."

Punti negativi: "No food option. Neither free neither for sale."