Trova offerte per voli da Cossovo a Venezia

"Swiss!"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti negativi: "Flight was completely full and certain passengers were belligerent about wearing face masks. The cabin crew did not enforce mask wearing, stating “we are not the police”"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Punti negativi: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."

Punti positivi: "Crew was very friendly. Seat a pretty comfortable."

Punti positivi: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Punti positivi: "Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed"
Punti negativi: "First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Swiss is Swiss"
Punti negativi: "nothing"

Punti positivi: "Food / movies"
Punti negativi: "Comfort/ staff"

Punti positivi: "The food was delicious, the staff was wonderful. Entertainment was awesome."
Punti negativi: "The leg room or seat closeness."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti negativi: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Punti negativi: "the seat did not reclined, it was broke. travel with my wife on different seat my wife had a broken knee and they assigned a seat smack in the middle of the isle and she told me she almost past out because she could not move I had a passenger in the back that was kicking my seat every few minutes and I woke up every time I went to sleep"

Punti positivi: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Punti negativi: "I travel a least 5 times a year and Kayak is always my option."

Punti positivi: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Punti negativi: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."

Punti positivi: "The service and the crew were fine"
Punti negativi: "Seats are too small and terribly uncomfortable on such long flights."

Punti positivi: "Good seats for my wife and i: window and aisle seat"
Punti negativi: "Only glass of water free...coffee is 3.50"

Punti positivi: "Food and entertainment"
Punti negativi: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Who knows hope to actually get on it and make it to destination"
Punti negativi: "Not sure just know leaving 10 hours late"

Punti positivi: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Punti negativi: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."

Punti positivi: "Also poor this airline is overpriced"
Punti negativi: "Long disorganized boarding process Old airplane"

Punti negativi: "Sardine can."

Punti positivi: "Excellent Service. Excellent food."

Punti positivi: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Punti negativi: "Hmm!"

Punti positivi: "Service was excelent puntualiti was excelente thank you very much"

Punti positivi: "Comfortable flight. The crew was very nice and amenities were fine."
Punti negativi: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Punti negativi: "They rebooked me on a later flight this same day. This flight to Geneva (change of airports) was late and the flight to Vienna took off with no passengers from our flight, after we were told it would wait. ' I paid for premium seats and did not get rebooked for the same. I am sitting in the Geneva airport for 7 and 1/2 hours, losing my meetings in Vienna. I never expected such poor service from Swissair."

Punti positivi: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Punti negativi: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."

Punti positivi: "Crew was great. Flight kept time. Safe trip. Thank you."
Punti negativi: "The on board duty free did not have ample change, so I had to forfeit $3 in change.. On top of that they secrectly charged $10 extra on my card after my flight! I already got the ticket and paid extra luggage- what is the extra charge for?? The lady at extra luggage tried to overcharge me as well! Had to refer her to your website! I need this excess charges reversed. I demand an explanation!"

Punti positivi: "Very attentive to children at boarding and in-flight."

Punti negativi: "The seats in economy were unbearable for anyone of normal size, as I am. It is not possible to sit in even bare comfort in them. Obviously I'll have to find another airline or factor a size upgrade into the price"

Punti positivi: "The crew was very friendly and attentive. I was impressed at the amount of food we received through out the flight. My family and I enjoyed our flight with Swiss airlines and will definitely use them next time we travel."

Punti positivi: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."

Punti positivi: "The staff was excellent and friendly"
Punti negativi: "I didn't enjoy the food"

Punti positivi: "The crew is rude"
Punti negativi: "40 min delay"

Punti positivi: "It was quick and the crew was really nice!"
Punti negativi: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."

Punti positivi: "Short flight"
Punti negativi: "The tram ride to the plane"

Punti positivi: "Friendly attendants responded to every need. Chicken with rice meal was very good."
Punti negativi: "The sound system for movies was distorted."

Punti negativi: "Major delay"

Punti positivi: "The seats"

Punti positivi: "Flight attendants not friendly, constantly bumped me and never excused themselves. Food not so good and temperature too hot this flight. I was constantly putting on and taking off my jacket. Movie selection seems to be going downhill also. All that being said, I'm grateful for every safe landing."

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti negativi: "Same as above."

Punti positivi: "Terrific flight. All on schedule"

Punti negativi: "The fees for the sporting bag was out of control expensive"

Punti positivi: "Quick Trip, Friendly Staff"
Punti negativi: "Spacing of seating due to covid."

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti negativi: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."

Punti positivi: "Overall Austrian was fine. Smaller plane and people were professional."
Punti negativi: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"

Punti negativi: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."

Punti positivi: "Friendly crew"
Punti negativi: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Punti positivi: "Everything was excellent . I was very happy with this flight.Thank you so much."

Punti positivi: "Good amount of leg space"
Punti negativi: "Entertainment"

Punti positivi: "Good flight , bad flight delay and luggage."
Punti negativi: "To be on time"

Punti positivi: "The staff were nice, the flight was on time. The meal was good."
Punti negativi: "There was no pillow on board and the flight was overnight."

Punti negativi: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."

Punti negativi: "Complete experience and issue, resolution"

Punti positivi: "Puntualità"

Punti positivi: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Punti negativi: "Poor selection of films on the entertainment system."

Punti negativi: "Good"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "The crews are very polite."

Punti positivi: "Clean and new planes. On time."
Punti negativi: "On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!"

Punti negativi: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti negativi: "I missed my flight because of the delay in Zurich"

Punti positivi: "Great staff, good meals, snacks, and drinks thru the entire flight."

Punti positivi: "Not much!"
Punti negativi: "No one available nor willing to help with checking process. Told to just try the checking machines."

Punti negativi: "We had a delay of nearly two hours."

Punti positivi: "The personal service, the meals and the accommodations - wonderful!"
Punti negativi: "Nothing"

Punti negativi: "Delay"

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti negativi: "May bags didn't make the transfer and were sent on to me the following day."

Punti negativi: "The fact that the luggage wasn’t included in the Austrian flight, nor anywhere was pointed out to that so I had to pay extra for it."

Punti positivi: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Punti negativi: "That I did not fly this airlines before. They will be first on my list from now on."

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti positivi: "The air crew service"
Punti negativi: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Punti positivi: "i loved the food, the alcohol, the specialty coffees. i loved the service. i loved the lay down seat. i loved the entertainment."
Punti negativi: "no complaints whatsoever. this was my best flight to vienna- or to europe."

Punti positivi: "Everything. Keep up the good work."

Punti positivi: "Friendly staff"

Punti positivi: "Very well organozed"
Punti negativi: "None"

Punti negativi: "."

Punti positivi: "The crew were very kind. The food was good."
Punti negativi: "The space between the seats is very narrow and there is no entertainment."

Punti positivi: "The plane crew was really nice always there for my needs."
Punti negativi: "The seats were uncortable my chair was very wobbly."

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti positivi: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Punti negativi: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Punti negativi: "Long transit more than 12H without free accommodation nor meals"

Punti negativi: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."

Punti positivi: "The aircraft was very clean. Very friendly crew."