Trova voli economici dalla la Cina per Roma

Punti positivi: "The crew was amazing. very helpful and great services."
Punti negativi: "While waiting in the check-in line, it would be better if one of the crew would come and ask the travellers if they have got everything. cause I had my Covid test and it was negative. However, they said that my final destination place won't accept my test. rather me waiting on the line that was not moving ahead at all, I could have sort things out some way. So, it would be nice if the crew would come to the passenger on the line just to make sure they have everything right."

Punti positivi: "Yes loved it"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Crew was good"
Punti negativi: "Boarding, comfort of seat"

Punti positivi: "Crew were amazing, superb."
Punti negativi: "Food verity, seat comfort ability, wider range of entertainment."

Punti positivi: "The crew were good"
Punti negativi: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"

Punti negativi: "Best flight ever and I recommend to have it again in the future"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Crew was nice, attentive and very helpful"
Punti negativi: "More leg room"

Punti positivi: "The crew, the seat and catering"

Punti negativi: "I didn't like that my Amex was used fraudulently to purchase 3 tickets to a place I would never visit with Ahmed and Mohammed and respectfully request, while I am disputing this with Amex that you credit me the 3 tickets purchased. Thanks!"

Punti positivi: "Extra leg room only coz I was on exit isle"
Punti negativi: "Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright"

Punti positivi: "The crew were very friendly"
Punti negativi: "The boarding was delayed"

Punti positivi: "Great crew and food served was nice for airline food."
Punti negativi: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"

Punti negativi: "Display showed TV news, not boarding Info. Boarding Zones were announced only once, if you missed it stuck in security you have no way of finding out."

Punti negativi: "Seat didnt fit to me."

Punti positivi: "Great service"
Punti negativi: "Food was average"

Punti positivi: "Flight was comfortable. Flat bed in business. Crew as such nothing great."

Punti negativi: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"

Punti positivi: "Seats were comfortable, entertainment system was might better without of options."
Punti negativi: "Crew was not helpful - they ran out of food couple times - for not have spare snacks in between. Gave meat plate to my cousin who is a strict vegetarian with food restrictions ( who had pre selected a vegetarian option)."

Punti positivi: "Stewards were great"
Punti negativi: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."

Punti positivi: "Food, seat, overall comfort and timeliness."
Punti negativi: "The entertainment system was not working - on a 12+ hour flight..."

Punti positivi: "Stopover in Doha fun. The people are so friendly."

Punti positivi: "طيران ممتاز"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti negativi: "It's been more than 50 hours and I still haven't received both of my checked in luggage"

Punti positivi: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Punti negativi: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Punti positivi: "Food was good. Service was great. Bathrooms were clean. Refreshing experience."

Punti positivi: "Had a great experience with this flight"
Punti negativi: "Nothing"

Punti positivi: "Stuardess verry nice, exceptional"

Punti negativi: "I was charged a insanly high fee for my luggage that was almost twice the price of my original flight ticket purchase. the agent offered no resolution for the confusion in their web descriptions for baggage allowance. This must happen to customers frequently because the wording is not clear. i was very upset and due to this i will NOT fly this airline again. i was charged the price of a first call flight in total for economy service. NOT GOOD"

Punti positivi: "Flight was great, best over seas flight I've ever had!"
Punti negativi: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"

Punti positivi: "excellent services from top to bottom cabin crews.Salute to Hats off them."

Punti positivi: "I liked the crew"
Punti negativi: "My first flight to DOHA was cancelled"

Punti positivi: "The crew was friendly"
Punti negativi: "The security process to board the plane had no order. Stood in line while people after me was able to board the plane. When it was my turn, I was randomly selected for additional security screening."

Punti positivi: "no time now"
Punti negativi: "no time now"

Punti negativi: "Food could have been better. Dessert was disappointing, more choice could have been good."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Nt bad"
Punti negativi: "Attendants were skiving at the back"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "SPECIALLY THE CREW SERVICE EXCELLENT"

Punti positivi: "The timing was spot on and I had no major issues. The staff was great. They showed that they truly value customer service and were patient"
Punti negativi: "The song selections were somewhat old and should be looked at."

Punti positivi: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Punti negativi: "Boarding a bit haphazard"

Punti positivi: "The service was great"
Punti negativi: "Nothing"

Punti negativi: "Boarding staff give us wrong advice to make extra money from the passenger. They also pressurized us to decide quickly. our each check in baggage was over weight 1 KG or less than 1 KG due to faulty scale at home. Instead of giving us a choice or advice that you are allowed two more hand bags. They pressurized us to make one baggage over weight from all 7 bags and harassed us to do it quickly because they are closing counter in 20 minutes. That's how they charged me another $65. Also they lied on the counter that your seats are in a row but when i went into the plane our seats were separate. Lesson learned don't trust the person over the counter of Qatar airways."

Punti negativi: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight."

Punti positivi: "Punctual and clean with a friendly staff!"

Punti negativi: "L'aereo da Doha a Pisa era veramente piccolino e un pò scomodo. Il servizio sempre perfetto"

"Cibo nella norma è intrattenimento vdeo di bassa qualità"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "nothing much"
Punti negativi: "One stop would have been better"

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti negativi: "Niente"

Punti positivi: "All good"

Punti positivi: "Crew was good"
Punti negativi: "food"

Punti positivi: "Seats were really comfortable, able to lean back further than most, with large screens and good entertainment options. Also liked that there were open areas on the plane that you could go stand up and stretch out for a while at."
Punti negativi: "About halfway through the flight the bathrooms definitely needed cleaned. By the end of the flight they were disgusting, with toilets and sinks clogged and no tissue. I'm really surprised Emirates allowed this to happen, because everything else was great."

Punti negativi: "The seats are a little tight and I paid for a bit of a larger seat. Next time I will upgrade for more room."

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Punti negativi: "It was impressive. Can’t yhink of anything."

Punti positivi: "Not really Seat cushion hard ."
Punti negativi: "Boarding disorganised..little management of the process"

Punti positivi: "Great crew and entertainment"
Punti negativi: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti positivi: "Everything was excellent."

Punti positivi: "super comfortable. Food is not very tasty , could be better."
Punti negativi: "Food in business class is not very tasty , could be better."

Punti positivi: "Best economy airline experience I’ve had in years"
Punti negativi: "If they could have offered neck rubs (jokingly)"

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti positivi: "The flight was very amply crewed, with attentive and friendly staff. Everthing runs quite efficiently."

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti negativi: "Read the above. Completely incompetent and dishonest company"

Punti positivi: "nothing out of ordinary"
Punti negativi: "The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for"

Punti positivi: "Nothing"
Punti negativi: "Very bad service we press the light no one comes and the food is really bad and when I went to go get a cup of tea for my headache the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup we gave you several cups where are they getting really mad at the end we made a complaint and the manager gave me some toys"

Punti positivi: "The entertainment system is good"
Punti negativi: "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Service was excellent"
Punti negativi: "Veg food needs to be improved in ROME-DUBAI Sector."

Punti negativi: "Water leaking into 52 and 53. Wet socks"

Punti positivi: "Booked a window seat and luckily the middle seat wasn’t taken. I was able to fade in and out of sleep ... much needed!"
Punti negativi: "Wish I could afford to upgrade for a proper sleep!"

Punti positivi: "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."

Punti negativi: "It was over booked No option to upgrade even though I had more than enough air miles"

Punti positivi: "Excellent trip"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "Live football final game"
Punti negativi: "Cannot think of anything"

Punti positivi: "Everyone was very friendly. Lots of choices for entertainment. Had enough legroom in a regular seat."
Punti negativi: "Being on FlyDubai for the first leg of the trip. We had a difficult time with our check in and our son's luggage was lost."

Punti positivi: "The cabin crew was attentive and helpful."
Punti negativi: "The flight seemed crowded and did not have enough room for carry on baggage."

Punti positivi: "The aircraft (a 777) and the on-board amenities and service."
Punti negativi: "Too many clueless passengers. I could not wait for the flight to end. It took a full hour and a half to get my single suitcase at the Kolkata airport."

Punti positivi: "Nothing much."
Punti negativi: "There was no hotel reservation and I have to pay out of pocket. Why? I need a refund. You guys are responsible for that."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti negativi: "Emirates did not allow us to select the food preference as we had booked through a third party. They literally starved us for 14 hours as we r vegetarian and could not eat meat laden foods."

Punti positivi: "Entertainment system is very good. Crew was marvelous"

Punti positivi: "Every thing"

Punti positivi: "Service onboard the flight was good."
Punti negativi: "Connection in Dubai was terrible. Super long bus ride. Nobody at the terminal to direct you to where the Business Class Lounge is. Had to walk very long distances to get to the Lounge. No staff at the gates in the Business Class Lounge. Flight was delayed but no staff to give information at all."

Punti positivi: "On time and Crew was helpful otherwise"
Punti negativi: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"

Punti positivi: "the attention, the comfort, the large amount and options of movies, shows, entertainment channels; the food was good. and most of all the smooth flight and experienced pilots"
Punti negativi: "none"

"The flight and the staff were really nice but not what I expected."

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Everything was good"

Punti positivi: "The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice"

Punti negativi: "Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Service ,food"
Punti negativi: "Boarding take long time"

Punti negativi: "The only kosher foodi is no good must change"

Punti positivi: "the seats were more roomier than the flight to istanbul."
Punti negativi: "One of the other passengers was being difficult and irritating on the flight."

Punti positivi: "Nothing"
Punti negativi: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Punti positivi: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Punti negativi: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Punti positivi: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Punti negativi: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."

Punti positivi: "Food"
Punti negativi: "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."

Punti positivi: "Same!"

Punti positivi: "In flight service and food was excellent."
Punti negativi: "Custom control at transfer airport (IST) was very crowded. Then were no Turkish Air representative available to guide to terminal, to reassure flight will be held. Arriving flight was late, very stressful. Turkish Air representatives near lines to say—we are aware you are connecting would have alleviated stress."

Punti positivi: "Timely departure and arrival. Excellent landing. Helpful crew."

Punti positivi: "including new releases"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Friendly crew Good food Clean plane"
Punti negativi: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."

Punti positivi: "Crew attendance"
Punti negativi: "No place for hand luggage"

Punti positivi: "We didn't crash"
Punti negativi: "Took too long. Build a transporter!"

Punti positivi: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."

Punti positivi: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Punti negativi: "Nothing."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti negativi: "Leg space"

Punti positivi: "food, entertainment"
Punti negativi: "I liked everything"

Punti positivi: "The food on flight."
Punti negativi: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."

Punti positivi: "Quick check in. Nice staff."

Punti positivi: "Nothing.... except the movies"
Punti negativi: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Punti positivi: "Service, food, and entertainment options were fantastic!"
Punti negativi: "The process of having to check small electronics needs to be streamlined, but that's still new, so understandable"

Punti positivi: "Great comfort and speedy service of beverage and breakfast"
Punti negativi: "They didn't pick up the dishes fast"

Punti positivi: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."

Punti positivi: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "The crew and the service. Plus the choices for entertainment"
Punti negativi: "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."

Punti positivi: "Plane was nice. Crew was very nice."
Punti negativi: "The plane was blazing hot. The in flight entertainment system was down for half the flight."

Punti negativi: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

Punti positivi: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Punti negativi: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."

Punti positivi: "Flights attendants very nice, offered full meal if hungry"
Punti negativi: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."

Punti positivi: "Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment"

Punti positivi: "None"
Punti negativi: "Flight was delayed by one hour"

Punti positivi: "Still able to rest & crew very nice and helpful"

Punti positivi: "Ottimo il cibo."
Punti negativi: "Non era possibile vedere la mappa in tempo reale del volo."

Punti positivi: "Ottimo il cibo."

Punti positivi: "Pretty much everything"
Punti negativi: "Was late taking off"

"Pranzo pessimo Srvizio buono ma freddo"

"They didn’t notify anyone that the CDC had changed it’s entry requirements and cost me my flight. I will never fly with them again."

Punti negativi: "Neither departure terminal nor gate was displaying in the application even while refreshing it continuously. The information was available in schiphol airport website 3.5 hours before take-off time."

Punti positivi: "Crew was very nice. Everything was lovely."
Punti negativi: "It took a very long time to get my credit card processed for extra luggage. Then flight was delayed."

Punti positivi: "Everything was great. Staff of ground services for last security hand bags and passengers checks, documents final checks and all were with great flow, smiles and so professional. Hospitality from cabin crew, cleanliness, food portions and taste were great. Comfortable seats and elite shading side windows. Everything was sooo great. This really escalades recommendations for EgyptAir"
Punti negativi: "The heavy touch down upon landing, could have been a little bit smoother. That was not a big deal at all."

Punti positivi: "Friendly and professional staff."
Punti negativi: "Better food options, being a vegetarian, nothing was available"

Punti positivi: "Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good."
Punti negativi: "Not charger ports, or entertainment of any kind."

Punti positivi: "The flight was on time, the crew was fine"
Punti negativi: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."

Punti positivi: "The planes for the 2 legs of the trip looked clean and well maintained. The seats were very comfortable and the crew were friendly and helpful."
Punti negativi: "Food and entertainment - There were limited choices for drinks on the Lagos - Cairo leg of the trip, basically water and soda were served. In addition, there was no personalized entertainment."

Punti negativi: "Im still not st my destination due to delays of the airline"

Punti positivi: "All"
Punti negativi: "Nothing at all"

Punti positivi: "Rapidity for delivering the luggage"
Punti negativi: "Verification of visa"

Punti negativi: "Captain and crew where rude and the captain almost lost control of the plane as we were landing."

Punti positivi: "Good crew"
Punti negativi: "Entertainment Luggage claim Food"

Punti positivi: "Need to upgrade seat and movies"
Punti negativi: "Meals and toiletries"

Punti positivi: "Crew was nice and basic service was provided."
Punti negativi: "There was no entertainment on the flight. No screen per person."

Punti positivi: "yes"

Punti negativi: "If flying on time its always late even more than one hour"

Punti negativi: "Aberu had a bag of less than 20kgs and they dont let her send it from addis ababa. Plus the small bad sent was not received. Very bad"

Punti positivi: "Better seat, food, in-flight entertainment, lights not on as long so people can sleep"

Punti positivi: "There were bedbugs on my seat"
Punti negativi: "Higiene"

Punti positivi: "Nice experience with EgyptAir. we were a group of six and satisfied with airplane, food and crew."
Punti negativi: "I cant think of anything right now."

Punti positivi: "We managed to upgrade to first class. This made the 12-hour flight very relaxing. Service was excellent. As usual, Egyptian pilots are the best in landing"

Punti positivi: "crew was good and seats was just OK"
Punti negativi: "more leg room"

Punti positivi: "On time. Hot food."
Punti negativi: "No water bottles available. Food bland."

Punti positivi: "Check in and boarding was quick & nice The pilot was so professional couldn’t feel take off & landing The host serving the food in this economy section was so polite & helpful"
Punti negativi: "The plane is old style no tv screen in the chairs The Entertainement was so poor & boaring for 11 hours flight! One host crew member (maybe Joe) was changing his shirt in the food area that passengers could see him with his undershirt!"

Punti positivi: "Once on board fine..."
Punti negativi: "Having to pass three security checks, nothing rude, but over the top."

Punti positivi: "I am so grateful and appreciative towards the staff. My flight was delayed and therefore I was very late to the gate. They let me on the plane - a big thank you! I was also in such a rush that I dropped my passport holder and they picked it up and returned it to me. The food was surprisingly good too. The service during the flight was also very good."

Punti positivi: "Crew very nice and helpful , boarding also"
Punti negativi: "No entertainment in aircraft or mobile chargers"

Punti positivi: "In flight service"
Punti negativi: "Food is not as good as it looks"

Punti positivi: "This flight was on time and I appreciate when Egypt Air flights are on time."

Punti positivi: "This flight was on time and the in-flight service was really nice. I really appreciate it when Egypt Air flights are on time. Thank you."

Punti positivi: "Excellent customer service friendly, extra leg room in economy class. Great entertainment system"

Punti positivi: "Crew was very polite"
Punti negativi: "Checkin was disorganised"

Punti positivi: "I was really happy and amazed how the service is on EgyptAir and all the stuff they offer"
Punti negativi: "Boarding took a lot of time and was disorganized."

Punti positivi: "We arrived safely."
Punti negativi: "The plane was dirty and so cramped. The food was bad. The flight attendants were frustrated and angry. No internet options. The tv shows and movies were all old and there wasn’t very many options at all. Connecting in Cairo was complete chaos and so exhausting."

Punti positivi: "Crew was super nice and helpful. Flight schedule was on time."

Punti positivi: "Fair was inexpensive."
Punti negativi: "Too many security checks"

Punti positivi: "Boarding process extremely fast, starting from check-in till boarding. Take-Off on time. Very smooth landing."
Punti negativi: "Crew lacks practical experince, especially clear due to the that flight was almost fully booked. Some lack of control or responding to passengers eventually was clear."

Punti negativi: "Middle chairs is very narrow"

Punti positivi: "Great crew, members always welling to help"

Punti positivi: "Good service in flight. Better food than most"
Punti negativi: "Airport handling"

Punti positivi: "Friendly crew"

Punti positivi: "The flight staff was SO helpful, and helped me beyond what I expected. The flight was very comfortable from start to finish."
Punti negativi: "Having more movie options would have been good."

Punti positivi: "Excellent Helpful boarding & on flight crew. New aircraft"
Punti negativi: "Very poor entertainment choices."

Punti negativi: "Late - like departure flight to CDG Departing/Arriving on time is consistent EgyptAir weakness"

Punti positivi: "The Crew was excellent and accommodating."
Punti negativi: "Long flight ... could not sleep... Not your fault :) I'm very tall so the comfort for me was not as good as it could have been due to limited leg room. Please try to keep us in mind and /or try to get tall folks leg room seats. Thanks.. Happy security was good, but it was a bit slow."

Punti positivi: "Fed us enough food, quality was on par with average airline; unlimited juice/water and easy to get/serve yourself any time. Staff pleasant. Bathrooms seemed to be regularly checked and tidied. No big problems."
Punti negativi: "I was absolutely aghast at the trash left all over the floor by the passengers. Staff would just walk right over the garbage. Have to blame it on the passengers - it's a different culture no doubt."

Punti positivi: "Accurate time of departure and landing. Excellent and generous service. Cheap price. 62 kg weight allowed. Comfortable business class."
Punti negativi: "Nothing at all, except that the flight did not have wifi because of to the model of the plane. I suggest that Egyptair find some way to have wifi on its all flights."

Punti negativi: "I checked one bag as everybody did. When I get home, my bag got wet and stank. But I couldnt find any Egypt Air worker. Some clothes stanks also. That was terrible experience."

Punti negativi: "Milk and sugar in the coffee."

Punti positivi: "Na"
Punti negativi: "The total unprofessional service/ way we have been treated. Never again I will fly with this company. 2 hours delay from Amsterdam for a unknown reason as their English is very poor. As we took off we shared our concern for our connection in Guangzhou, after managing to find someone able to speak and understand English (unbelievable on an international flight) we have been told that would be fine and eventually worst case scenario there is another flight during the day. When we arrived we have been told nothing (even though we shared our concern from the beginning, they didn’t care at all, connection from the same company), when we went out of the plane we ask a crew member in the exit corridor who replied like annoyed of the question that’s fine take next on the left and next on the right (more with gesture than with an English language) when we arrived after running at the transfer gate we asked about the connection to Sydney the first staff told us that the gate was already closed and it’s too late, we then asked what to do : go in this queue and didn’t want to speak anymore. When we arrived at the desk we have been told gate is closed, wait on the side we’ll see later, we asked when and have been replied later....after 30min we have been told that there is no other flight before the day after (same company, different speech...) and wait again....there is another flight the day after in the morning with 6 seats available only...for the rest we don’t know we have to check but it’s gonna be hard because it’s the high season : Unbelievable as we were 15-20 people in this situation...after a couple of hour we have been offered to travel via Vietnam with a stop of 9 extra hours before having another flight of 9hours if we didn’t accept this one they didn’t know... Never ever again with this company and this airport..."

Punti positivi: "Loved the good space in seating. Really appreciated it. Mostly crew were friendly and eager to be helpful. The sudoku was the only entertainment I really wanted to use on this flight but it just refused to load. Didn't really matter as I had a good book with me and really enjoyed that."
Punti negativi: "One stewardess seemed reluctant to help me with cabin baggage. No smiles. Didn't much like the 3 hour delay, especially as my waiting time was already 5 hours, however, I'm sure your were doing all you could to get us safely to our destination as quickly as possible. These things happen."

Punti positivi: "Professionalism of the Crew."
Punti negativi: "Business class seat are tired and in need of an overdue update."

Punti positivi: "Flight attendants were helpful"
Punti negativi: "My Baggage came on the next flight and not on the one i boarded which caused a lot of problems"

Punti positivi: "The flight itself was excellent !"
Punti negativi: "I had to return early because of a Crisis in the Family. the amount charged to change the ticket date as Highway Robbery. no consideration what so ever !"

Punti negativi: "The plane was too hot inside. It felt like the ac was not set properly. It was very uncomfortable. No entertainment system."

Punti positivi: "Great smooth flight"

Punti positivi: "entertainment system"
Punti negativi: "Didnt work"

Punti negativi: "Guangzhou airport transfer was uncomfortable expensive and won’t be traveling via this airport again"

Punti positivi: "Nothing". I really mean it Nothing."
Punti negativi: "I was flying to Delhi & it was an emergency situation for me bcz i lost my Dad & i was flying to perform the cremation of my Dad. And thing this was informed to the China Southern officials so that they could arrange something for me. I requested them to put me into another flight for which i was ready to pay the whole amount but no one listen to my request & i had to wait so long. I was amazed to see that no one was keen to understand my problem at both he airports i.e. Auckland Airport & Ganzhaou Airport. Apart from this the behavior of your officials was so rude & arrogant it made me feel as if i was a slave or some kind of culprit. Due to the ignorance & laid back attitude on your part i couldn't reach my destination on my time. Seriously it took me "24 hrs Extra" to reach my destination & as a result of which i couldn't perform the cremation. I was pissed off by the service; complete ignorance by the staff/officials of ur airlines. I wasn't expecting this kind of treatment from a reputed company like you. I request you guys to look into this matter seriously and try to take some corrective measures so that this thing won't happen in future with someone else."

Punti positivi: "We took China Southern from Sydney to Guangzhou few weeks ago , the crew was rude, very bad services, but when we come back from Guangzhou to Sydney yesterday, same airline, Crew was excellent. can't understand why so much different in two different days."
Punti negativi: "We took China Southern from Sydney to Guangzhou few weeks ago , the crew was rude, very bad services, but when we come back from Guangzhou to Sydney yesterday, same airline, Crew was excellent. can't understand why so much different in two different days. the services need to be consistent ."

Punti positivi: "Nothing"
Punti negativi: "Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded"

Punti positivi: "Excellent pilot. Good skills. Steady take-off and landing."
Punti negativi: "Food on board wasn’t nice at all. The quality of food should be improved and China Southern should take it seriously."

Punti positivi: "Cabin crew very courtious and professional."
Punti negativi: "Sitting on the Business class seats is like sitting a lump of rocks. Entertainment selection of movies needs to be updated."

Punti positivi: "leg room"
Punti negativi: "No toiletry bag"

Punti positivi: "La comodità dei posti e il servizio a bordo"
Punti negativi: "1- Al check in mi è stato detto che non mi era permesso salire a bordo in quanto carente del visto cinese (non pensavo fosse necessario per il solo scalo) e solo dopo che ho insistito mi è stato accordato il permesso però dopo aver firmato una liberatoria per la compagnia. 2-La disinformazione del personale non in grado di istruire i passeggeri sulla questione immigrazione lasciandoli brancolare nel buio."

Punti positivi: "Good service."
Punti negativi: "Nothing"

Punti negativi: "We were left on the plane for over 6 hours without taking off before a 13 hour flight. The captain only came on the intercom once. All he said at that time was "sorry for the delay,";no explanation. The flight attendance kept saying 20 mins. The captain locked the crew door so the crew also had no idea what was going on. The 6+hour delay wasn't the problem. Things happen. The problem was the non existing communication. I read the the regulations for delays like that on their website and it stated that after 4 hours they have to give us the option to get off the plane. That didn't happen until 30 mins before we took off. It also stated that the captain needs to keep us updated every 30 mins. That again, didn't happen. People were hysterical, for obvious reasons. Ithe was the worst flight I have ever taken."

Punti positivi: "Flight went quicker than expected."
Punti negativi: "China southern management completely botched the handling of this flight. Mechanical issue turned into a 6+ hour delay. Passengers given no updates. Held on plane for 4 of those hours without updates. Toilets were not flushing and reeked the interior cabin. Passengers wanted to leave and get hotel accommodations but were not given such options and were trapped on plane. Passengers began confronting and arguing with flight stewards. Still no updates from captain during whole ordeal. People were very agitated and trust was lost as flight attendants seemingly forced passengers back into their seats abruptly. Some left plane due to feeling unsafe to fly."

Punti positivi: "Food was mainly excellent. Entertainment was mainly excellent, except the game choices were limited and the movies were edited."
Punti negativi: "1. Uncomfortable boarding at CAN: Had to go out in the cold to ride a BUS to the airplane: Why can't they use a BRIDGE like everyone else? Since our first leg was from, and our lest leg was to, very warm places, we were not prepared for near-freezing conditions. 2. Loss of baggage, CAN to MNL, flight CZ3091, 1/1/18: The luggage which had our clothes was delayed. Worse, the over-ground delivery of said luggage took too long: one third of our stay in the Philippines. I knew we'd wear the same clothes for almost 24 hours straight, didn't expect to do so for three additional days."

Punti negativi: "It was a horrible flight for me will never travel again with you guys"

Punti negativi: "Please help me find my luggage!"

Punti positivi: "Il personale è disponibile e gentile... ma tutto il resto è da migliore."
Punti negativi: "Due scali in Cina con relativi controlli e attese sono tanti! nella programmazione della tv non c’è nemmeno un film in italiano.Durante lo scalo a wuhan se non si ha una sim cinese non è possibile connettersi ad internt."

Punti positivi: "Food was okay compared to Melb-Guangzhou journey that was excellent."
Punti negativi: "Not much leg room (structural bits took up space). Entertainment touchscreen did not work. Not many snacks offered. Food was served more than an hour after a 12:20am take off. No toiletries."

Punti positivi: "Friendly cabin staff."
Punti negativi: "Choice of movies was poor."

Punti positivi: "They did work with us to help with the seating."
Punti negativi: "We flew from NYC- JFK to Siem Reap Cambodia and back with the airline. On the way back I was unable to choose seats online prior to boarding. We were placed in Row 63, which is the LAST row on the plane and does not recline. For a 15 hour flight this seating should not be used. It is completely unreasonable to think people will be ok not reclining, and honestly the seats felt more straight up than the normal seats. After discussing it with the crew for half an hour on a full flight they were able to move us to other seats. But were unable to move us to business or first for a discount. End point: these seats should not be used! It was so miserable even thinking we might get stuck with them. And if they do stick people there you should be comped, that was not worth the same fare everyone else payed for coach."

Punti positivi: "Seats are comfortable . Food is okay. Staff are very nice. Good value for money."
Punti negativi: "We had an hour stop over in Colombo and they made us wait on the place for the entire time. Exhausting and awful to be honest"

Punti positivi: "Very happy with the Crew and cleanliness of the Aircraft. Had an overall pleasant experience."
Punti negativi: "Seats were uncomfortable and the entertainment could have been a little better."

Punti positivi: "Good food, good entertainment tv."
Punti negativi: "If the chairs at the back of the airplane had foot restit would have been a perfect flight"

Punti positivi: "Comfortable seat reasonable wine choice good food Crew great goes out of the way to help"
Punti negativi: "Minimal choice of breakfast - no artificial sweetener"

Punti negativi: "Food was average. but as I paid a low a low fare I was overall very pleased. I provided my own headphones as the supplied headphones are usually terrible on all economy flights"

Punti positivi: "Ditto"
Punti negativi: "Ditto.........."

Punti positivi: "I have been customer of this company for one year. The service is heart-warming. Thank you."
Punti negativi: "If there is anything I can complain, neither zhajiangmian nor xuecai appeals to my taste."

Punti positivi: "Kidness"
Punti negativi: "Completely crowded, no socks, no eye masks, no ear plugs"

Punti positivi: "One member of cabin staff made me a cup of black coffee."
Punti negativi: "Massive Delays due to storms. Very real possibility of missed connections. Infrequent updates. Boarded us in Guangzhou and left us on the plane for about 4 hours before even taxiing. Dreadful coffee."

Punti positivi: "i was very comfortable the entire journey of my travels"

Punti positivi: "Nice staff"
Punti negativi: "The food"

Punti positivi: "Great service for the price. Not a budget carrier but definitely a very competitive price."
Punti negativi: "There are always delays with Southern China. Whether this is their problem or beyond their control I don't know know but it always seems to happen with this airline. Also the transfer in Guangzhou needs improving. They haven't quite mastered customer service outside the airplane. Very little warmth or friendly communication with the ground crew."

Punti negativi: "on the return flight the headphone female jack doesnt connect well so the sound is terrible. i had to use my earphone but the sound only one side. the food is not as good the depart flight"

Punti negativi: "Food is really bad. Movies are a bit old."

Punti positivi: "Seating was comfortable with ample leg room in economy. Entertainment system had a large variety of options and popular movies and shows."
Punti negativi: "Although our plane was at a gate and had the connector ramp attached, we were still required to "cram" into a bus for a 10 minute ride to the plane and entered by lots of stairs. You are not permitted use of phones even while in airplane mode with no explanation given. When we asked for water to be able to take necessary medications during the flight, we were told we had to wait a couple hours until the next beverage service but were offered tomato juice and another beverage. You are asked to prepare for landing 45 minutes prior to landing. I have never had to prepare for landing so early in a flight. Not necessarily a flight issue, but Guangzhou airport has a poor system for locating your connecting flights. There were 2 potential terminals and you had to walk to the beginning of either terminal to locate a flight information board. Then had to walk back to the other terminal if that was where your flight was located. Frustrating."

Punti positivi: "Always, the level of service must be considered in light of the price--and CS had an excellent price. Food was acceptable, nice blankets."
Punti negativi: "CS serves primarily a Chinese speaking clientele, so they do not need to attract staff with high levels of English. You are flying on a Chinese carrier, not one with a global feel. Service is more than adequate with respect to call button etc. But meal service is "clipped" (for lack of a better term). No extras, warm beer, wine but no liquor. No snacks.They can do better, if they want to compete with the gulf airlines. Baggage took about 45 minutes to arrive at LAX. Very glitchy entertainment system"

Punti negativi: "I really had bad experience with china southern airlines. The flight from Ha noi to Guangzhou was delayed about 7 hours by mechanical problem. I got in the airplane, then had to get out by the problem. I arrived in GZ about 12am. the wheel of my suitcase was broken. I did go out and asked a staff, but she said that you should claim inside near baggage claim. So it means that i could not go inside, so i got out already. - The flight today from Guangzhou to Ha noi was delayed 1.5hours. It was really terrible experience with the airlines. The food was bad."

Punti positivi: "Crew were pleasant enough."
Punti negativi: "The Boarding gate area is very crowded. Need to get on a Bus which is over loaded and very uncomfortable. Can't use mobile phones to play games even though in flight mode (Chinese regulations) but very boring given the quality of the entertainment. Volume of entertainment is not high enough to be heard over plane noise. Makes it almost impossible to hear (I have flown on China Southern about 8 times and in 6/8 times this has happened)"

Punti positivi: "Crew is good"
Punti negativi: "Very low comfort!"

Punti positivi: "The flights services person in charge is so goods."
Punti negativi: "Nothing"

Punti positivi: "I dont understand how an airline can take people on a flight for so long amd not have anything cold to drink. there was no ice for drinks and the juice was left out. all they had to drink was warm jucie and warm flat soda. Ive never been on a flight that ling that didnt offer cocktails either which I thought was total bullshit. the food was horrible but thats common. the flightwasnt the only thing wrong either. the china southern airport was 45*F inside the terminal for my 7hr layover and I froze the entire time. I will never fly with china southern again"

Punti negativi: "The early collection of entertainment head sets 30+ minutes before landing service of drinks need to be improved"

Punti positivi: "Lots of kiddie and action movies (but very few interesting ones!)"
Punti negativi: "NO leg room! Extremely cramped and uncomfortable. Had less than an inch between my knee and seat in front. Very hard to get in and out of seat. Terrible tasteless food. Wine served in tiny cups (two oz?) and ran out after the first serving. China Southern is also impossible to reach--they don't answer phones, there's no website that I could find. So seat assignments were made at airport, and each time we got seats right next to bathroom with loud flushing sounds all night long. Terrible excuse for an airline."