Recensioni per Europcar a Firenze
Valutazione complessiva
7,0
Buono
Basato su 22 recensioni
Pulizia
7,5
Tariffa comfort
7,2
Ritiro/Riconsegna
6,5
Qualità/Prezzo
6,8
Vai al contenuto
Altro
Prezzi agenzia Europcar a Firenze
| Economy | 38 €/al giorno |
| Compatta | 44 €/al giorno |
| Media | 56 €/al giorno |
| SUV | 54 €/al giorno |
| Mini | 35 €/al giorno |
| Premium | 116 €/al giorno |
| Lusso | 131 €/al giorno |
| Scelta agenzia | 36 €/al giorno |
| SUV Compatto | 44 €/al giorno |
| Station wagon compatta | 48 €/al giorno |
| Station wagon standard | 59 €/al giorno |
| Station wagon premium | 103 €/al giorno |
Recensioni recenti
Valutazione dei viaggiatori
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4
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2
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6,4
Punti positivi: The Fiat upgrade was fun and the check in service super
Punti negativi: At drop off it was not clear on what to do and after figuring out I needed to drop the key in a hole I realized my bag was in the car. After a good stressful hour and zero help from Europcar somebody exited the garrafa and luckily I was able to collect the key. Horrible drop off service. I would have hated to be in a car accident after hours
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2,0
Punti positivi: We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...
Punti negativi: Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!
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8,8
Punti positivi: great service and very helpful
Punti negativi: I would have liked to know what options the car had. I would liked if it had cruise control as I was doing a lot of long distance highway driving and an auxiliary input or Bluetooth for the stereo so I could have listened to recordings/audible books/podcasts from my own phone In the future how would I know this information ahead of time?
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5,6
Renter beware!
Punti positivi: The car was decent and clean and worked well for what I needed. I was able to pick up the car an hour early.
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2,0
They charge me additional €75
Punti positivi: I didn't like the fact that they vhare me €75 even though I had a full insurance protection.
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8,4
Punti negativi: Hard to find drop-off at Florence Airport
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7,6
Punti positivi: Everything went smoothly and was exactly how I had planned it. Car was clean, modern, and the preexisting damage was well documented. I decided to change my drop off date and location mid trip, after a very short phone call to the Florence office where I picked it up Europcar was able to make the changes without incident. Great experience
Punti negativi: Everything was good,
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8,0
Punti positivi: Drop off procedure easy.
Punti negativi: Need more signs at the drop of place in Florence.
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6,8
Costly extras
Punti positivi: All aspects of vehicle and service were ok
Punti negativi: The insurance charge was as much as the rental. If you declined the insurance, ,which I usually do,if something happened there was a 90 euro "administration fee" So they had you either way. Check in process should be quicker and more automated like Emerald Aisle in USA.
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8,8
Punti positivi: servizio eccellente e molto disponibile
Punti negativi: Avrei voluto sapere quali opzioni aveva la vettura. Mi sarebbe piaciuto se avesse il controllo della velocità di crociera, dato che stavo guidando su un'autostrada a lunga distanza e un ingresso ausiliario o Bluetooth per lo stereo, così avrei potuto ascoltare registrazioni/audiolibri/podcast dal mio telefono in futuro come farei a sapere queste informazioni in anticipo di tempo?
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5,6
Attenzione al noleggiatore!
Punti positivi: La macchina era decente e pulita e funzionava bene per quello che mi serviva. Ho potuto ritirare la macchina un'ora prima.
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2,0
Mi pagano €75
Punti positivi: Non mi è piaciuto il fatto che mi vhare €75 anche se ho avuto una piena protezione assicurativa.
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Altre agenzie a Firenze
Dove posso trovare auto a noleggio Europcar a Firenze?
I migliori consigli per noleggiare un'auto con Europcar a Firenze
- 25% degli utenti hanno trovato autonoleggi con Europcar a Firenze per 26 € o meno
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- In media auto Economy con Europcar a Firenze sono più economiche di circa 82% rispetto ad altre tipologie
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