Autonoleggio a Aeroporto di Washington Ronald Reagan

1 sede at Aeroporto di Washington Ronald Reagan

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National recensioni

Punti di autonoleggio

National

Punti di ritiro a Aeroporto di Washington Ronald Reagan

Ronald Reagan Wash Natl Airprt

+1 844 648 1607

lunedì	05:30 - 23:59
martedì	05:30 - 23:59
mercoledì	05:30 - 23:59
giovedì	05:30 - 23:59
venerdì	05:30 - 23:59
sabato	05:30 - 23:59
domenica	05:30 - 23:59

Tutte le recensioni National

Recensioni per National a Aeroporto di Washington Ronald Reagan

Recensioni recenti

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Positive
Neutrali
Negative

10,0

Punti positivi: The calculation at the end was wrong. The person at national fixed it on the spot.

Recensione del apr 2019

recensione fornita da
10,0

Very nice car

Punti positivi: Got a luxury coupe so that was a very pleasant surprise. Fast ride and felt just right for our vacation.

Punti negativi: When I was first choosing a ride, I was told the car had apple CarPlay, but it in fact did not have that so putting on my navigation was a bit difficult at first but we made it work. I got the 2018 q60 3.0t awd.

Recensione del dic 2018

recensione fornita da
10,0

Perfect

Punti positivi: They had my car ready with no delays. Car was perfect

Recensione del nov 2017

recensione fornita da
10,0

Excellent value on short notice

Punti positivi: We were able to find a large.SUV at the last minute for our trip at a great rate that also included insurance.

Recensione del ago 2016

recensione fornita da

10,0

Punti positivi: The calculation at the end was wrong. The person at national fixed it on the spot.

Recensione del apr 2019

recensione fornita da
10,0

Very nice car

Punti positivi: Got a luxury coupe so that was a very pleasant surprise. Fast ride and felt just right for our vacation.

Punti negativi: When I was first choosing a ride, I was told the car had apple CarPlay, but it in fact did not have that so putting on my navigation was a bit difficult at first but we made it work. I got the 2018 q60 3.0t awd.

Recensione del dic 2018

recensione fornita da
10,0

Perfect

Punti positivi: They had my car ready with no delays. Car was perfect

Recensione del nov 2017

recensione fornita da
10,0

Excellent value on short notice

Punti positivi: We were able to find a large.SUV at the last minute for our trip at a great rate that also included insurance.

Recensione del ago 2016

recensione fornita da

N°2 in classifica

Alamo

8,8 Ottimo (519 recensioni)

1 sede at Aeroporto di Washington Ronald Reagan

╳

Alamo recensioni

Punti di autonoleggio

Alamo

Punti di ritiro a Aeroporto di Washington Ronald Reagan

Ronald Reagan Wash Natl Airprt

+1 844 648 1608

lunedì	05:30 - 23:59
martedì	05:30 - 23:59
mercoledì	05:30 - 23:59
giovedì	05:30 - 23:59
venerdì	05:30 - 23:59
sabato	05:30 - 23:59
domenica	05:30 - 23:59

Tutte le recensioni Alamo

Recensioni per Alamo a Aeroporto di Washington Ronald Reagan

Recensioni recenti

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Positive
Neutrali
Negative

7,6

Punti positivi: Staff at the drop-off were slow, they were having a group discussion as I pulled into the drop off lane and pretty much ignored me for a few minutes.

Punti negativi: The car I rented, a 2019 Hyundai Tuscon, had a very loud annoying rattle coming from somewhere in the back. I found information online that indicates this is a frequent problem with this model and results from a mis-aligned hatch. Hyundai has a Technical Service Bulletin (TSB) to address this issue.

Recensione del nov 2019

recensione fornita da
10,0

Punti positivi: Great pricing. The staff was nice. Drop off was wasy.

Recensione del nov 2019

recensione fornita da
6,0

Punti positivi: The truck

Punti negativi: Cleanliness. There were dirty underwear in the car when I picked it up. The Latham representative also told me I caused a scratch in the hood - absolutely not the case! I realize it is my fault for not noting it on the walk around but it was hard to see in a black truck in a dark parking garage at night. Disappointing.

Recensione del ott 2019

recensione fornita da
7,6

Punti positivi: Beautiful fall day - long drive - convertible - loud music What's not to like?

Punti negativi: the interior had some stains - not bird droppings, which with a convertible would have been annoying but not a shock, just some odd white stains in various locations. Not a huge deal but my guests did notice and kid me about them

Recensione del ott 2019

recensione fornita da
10,0

Punti positivi: The person receiving my car informed me that you were refunding a portion because I brought it back more than 24 hours before it was due.

Recensione del ott 2019

recensione fornita da
10,0

Punti positivi: Staff was fantastic. They first let me measure the bed of the various pick-up truck options to ensure that it was large enough to fit a queen mattress. They then upgraded me to the larger pick up truck when I realized that the one I booked was too small. The manager on duty was outstanding.

Recensione del set 2019

recensione fornita da
9,2

Punti positivi: friendly staff. quick process.

Punti negativi: the car wash

Recensione del set 2019

recensione fornita da
8,8

Punti positivi: Staff was friendly and efficient.

Punti negativi: The additional fees for insurance over doubled mg bill. It wouldn’t be better to just include them in the pricing.

Recensione del set 2019

recensione fornita da
9,6

Punti negativi: Alamo is the best. They treat customers like family

Recensione del set 2019

recensione fornita da
9,6

Punti positivi: Felix at the front desk w/Alamo @ Dulles was awesome.

Punti negativi: The vehicle was not clean inside.

Recensione del ago 2019

recensione fornita da
5,6

Punti positivi: The staff was good. Pick up and drop off was easy.

Punti negativi: They did not have a mini van that I had reserved. It seemed like the was the norm. The suv I was given instead was likely just returned because it was dirty and still had trast in it from the last renters.

Recensione del ago 2019

recensione fornita da
4,4

Punti positivi: The drop-off was fast. The guy giving us the car in Washington was kind.

Punti negativi: I was tricked into buying an expensive insurance. I was not told about on the internet. I had to enter all information one more time, after I had entered it on the internet.

Recensione del ago 2019

recensione fornita da

10,0

Punti positivi: Great pricing. The staff was nice. Drop off was wasy.

Recensione del nov 2019

recensione fornita da
10,0

Punti positivi: The person receiving my car informed me that you were refunding a portion because I brought it back more than 24 hours before it was due.

Recensione del ott 2019

recensione fornita da
10,0

Punti positivi: Staff was fantastic. They first let me measure the bed of the various pick-up truck options to ensure that it was large enough to fit a queen mattress. They then upgraded me to the larger pick up truck when I realized that the one I booked was too small. The manager on duty was outstanding.

Recensione del set 2019

recensione fornita da
9,2

Punti positivi: friendly staff. quick process.

Punti negativi: the car wash

Recensione del set 2019

recensione fornita da
8,8

Punti positivi: Staff was friendly and efficient.

Punti negativi: The additional fees for insurance over doubled mg bill. It wouldn’t be better to just include them in the pricing.

Recensione del set 2019

recensione fornita da
9,6

Punti negativi: Alamo is the best. They treat customers like family

Recensione del set 2019

recensione fornita da
9,6

Punti positivi: Felix at the front desk w/Alamo @ Dulles was awesome.

Punti negativi: The vehicle was not clean inside.

Recensione del ago 2019

recensione fornita da

7,6

Punti positivi: Staff at the drop-off were slow, they were having a group discussion as I pulled into the drop off lane and pretty much ignored me for a few minutes.

Punti negativi: The car I rented, a 2019 Hyundai Tuscon, had a very loud annoying rattle coming from somewhere in the back. I found information online that indicates this is a frequent problem with this model and results from a mis-aligned hatch. Hyundai has a Technical Service Bulletin (TSB) to address this issue.

Recensione del nov 2019

recensione fornita da
7,6

Punti positivi: Beautiful fall day - long drive - convertible - loud music What's not to like?

Punti negativi: the interior had some stains - not bird droppings, which with a convertible would have been annoying but not a shock, just some odd white stains in various locations. Not a huge deal but my guests did notice and kid me about them

Recensione del ott 2019

recensione fornita da

6,0

Punti positivi: The truck

Punti negativi: Cleanliness. There were dirty underwear in the car when I picked it up. The Latham representative also told me I caused a scratch in the hood - absolutely not the case! I realize it is my fault for not noting it on the walk around but it was hard to see in a black truck in a dark parking garage at night. Disappointing.

Recensione del ott 2019

recensione fornita da
5,6

Punti positivi: The staff was good. Pick up and drop off was easy.

Punti negativi: They did not have a mini van that I had reserved. It seemed like the was the norm. The suv I was given instead was likely just returned because it was dirty and still had trast in it from the last renters.

Recensione del ago 2019

recensione fornita da
4,4

Punti positivi: The drop-off was fast. The guy giving us the car in Washington was kind.

Punti negativi: I was tricked into buying an expensive insurance. I was not told about on the internet. I had to enter all information one more time, after I had entered it on the internet.

Recensione del ago 2019

recensione fornita da

N°3 in classifica

Enterprise

8,8 Ottimo (28 recensioni)

1 sede at Aeroporto di Washington Ronald Reagan

╳

Enterprise recensioni

Punti di autonoleggio

Enterprise

Punti di ritiro a Aeroporto di Washington Ronald Reagan

Ronald Reagan Wash Natl Airprt

+1 844 648 1606

lunedì	05:30 - 23:45
martedì	05:30 - 23:45
mercoledì	05:30 - 23:45
giovedì	05:30 - 23:45
venerdì	05:30 - 23:45
sabato	05:30 - 23:45
domenica	05:30 - 23:45

Tutte le recensioni Enterprise

Recensioni per Enterprise a Aeroporto di Washington Ronald Reagan

Recensioni recenti

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Positive
Neutrali
Negative

10,0

Outstanding customer service

Punti positivi: Really the whole experience was great, they were very quick at processing me when I went to pick up the car, even though my reservation was only made an hour beforehand. Everyone who worked there was nice and friendly, I interacted with 3/4 employees.

Punti negativi: The price ends up being more if you don't have insurance and whatnot, about $44/day. So keep that in mind.

Recensione del set 2018

recensione fornita da
6,0

Punti negativi: The style and functions of the car

Recensione del apr 2018

recensione fornita da
10,0

Great vehicle

Punti positivi: Friendly service, great vehicle

Punti negativi: Nothing

Recensione del apr 2017

recensione fornita da
10,0

Always use enterprise

Punti positivi: I always use enterprise when I can - sometimes they are the most affordable, but almost always they are in the same ballpark as the other companies. I seem to have a negative issue any time I rent a car with another company. I've never had any problems with Enterprise.

Recensione del gen 2017

recensione fornita da
6,8

Their Roadside Assistance is terrible

Punti positivi: pick-up was freindly and convenient

Punti negativi: Just pray nothing happens. They don't explain things well and their call-in service for roadside assistance is terrible and rude. At least the service provider I was assigned was nice, honest, and accommodating, but the enterprise rep was awful, confusing, and dismissive.

Recensione del dic 2016

recensione fornita da
10,0

Punti positivi: Friendly service!

Recensione del nov 2016

recensione fornita da
8,4

Great car but overpriced

Punti positivi: The car was great; it was spacious and roomy. We booked an SUV but were given a Ford Fusion. It was more expensive than the SUV, but we were charged the price we were promised at booking, which was really great. We just wish we'd been able to get what we originally reserved--or that we'd been able to book a 4-door sedan at the SUV price (for some reason the SUV is less expensive). But we had plenty of room and the car did what we needed it to do for the week we had it.

Punti negativi: The only thing we didn't like was that we booked an SUV and were given a sedan. But, since the SUV price we were promised at booking was cheaper than the sedan price, Enterprise honored the price we were given at booking even though they gave us a pricier car. We appreciated that. In order to get the SUV we originally booked, we needed a major credit card. We are a credit-free family, so we didn't have one to offer. Therefore they gave us the size car they could give us without having a major credit card on file. It all worked out fine; just was a bit of a hassle to begin with.

Recensione del nov 2016

recensione fornita da
8,8

Punti positivi: Attached to the airport - NO shuttle ride !

Punti negativi: Took a little bit longer than normal for Enterprise - seemed to be a little short staffed

Recensione del nov 2016

recensione fornita da
10,0

smooth rental!

Punti positivi: good price, easy check out and check in process, great car. thanks!

Punti negativi: insurance on the spot is expensive

Recensione del ott 2016

recensione fornita da
4,0

Punti negativi: They over charge me

Recensione del ott 2016

recensione fornita da
2,0

Never got our car

Punti negativi: Rented a pickup truck for a move. Shortly after we arrived, 2 other men arrived also trying to rent pick up trucks. Enterprise had 0 pick up trucks in stock. Left and went to Home Depot.

Recensione del ago 2016

recensione fornita da
9,2

Punti positivi: The comfort of the vehicle was fantastic. The representative was very helpful.

Punti negativi: The drop off was a little confusing.

Recensione del ago 2016

recensione fornita da

10,0

Outstanding customer service

Punti positivi: Really the whole experience was great, they were very quick at processing me when I went to pick up the car, even though my reservation was only made an hour beforehand. Everyone who worked there was nice and friendly, I interacted with 3/4 employees.

Punti negativi: The price ends up being more if you don't have insurance and whatnot, about $44/day. So keep that in mind.

Recensione del set 2018

recensione fornita da
10,0

Great vehicle

Punti positivi: Friendly service, great vehicle

Punti negativi: Nothing

Recensione del apr 2017

recensione fornita da
10,0

Always use enterprise

Punti positivi: I always use enterprise when I can - sometimes they are the most affordable, but almost always they are in the same ballpark as the other companies. I seem to have a negative issue any time I rent a car with another company. I've never had any problems with Enterprise.

Recensione del gen 2017

recensione fornita da
10,0

Punti positivi: Friendly service!

Recensione del nov 2016

recensione fornita da
8,8

Punti positivi: Attached to the airport - NO shuttle ride !

Punti negativi: Took a little bit longer than normal for Enterprise - seemed to be a little short staffed

Recensione del nov 2016

recensione fornita da
10,0

smooth rental!

Punti positivi: good price, easy check out and check in process, great car. thanks!

Punti negativi: insurance on the spot is expensive

Recensione del ott 2016

recensione fornita da
9,2

Punti positivi: The comfort of the vehicle was fantastic. The representative was very helpful.

Punti negativi: The drop off was a little confusing.

Recensione del ago 2016

recensione fornita da

6,8

Their Roadside Assistance is terrible

Punti positivi: pick-up was freindly and convenient

Punti negativi: Just pray nothing happens. They don't explain things well and their call-in service for roadside assistance is terrible and rude. At least the service provider I was assigned was nice, honest, and accommodating, but the enterprise rep was awful, confusing, and dismissive.

Recensione del dic 2016

recensione fornita da
8,4

Great car but overpriced

Punti positivi: The car was great; it was spacious and roomy. We booked an SUV but were given a Ford Fusion. It was more expensive than the SUV, but we were charged the price we were promised at booking, which was really great. We just wish we'd been able to get what we originally reserved--or that we'd been able to book a 4-door sedan at the SUV price (for some reason the SUV is less expensive). But we had plenty of room and the car did what we needed it to do for the week we had it.

Punti negativi: The only thing we didn't like was that we booked an SUV and were given a sedan. But, since the SUV price we were promised at booking was cheaper than the sedan price, Enterprise honored the price we were given at booking even though they gave us a pricier car. We appreciated that. In order to get the SUV we originally booked, we needed a major credit card. We are a credit-free family, so we didn't have one to offer. Therefore they gave us the size car they could give us without having a major credit card on file. It all worked out fine; just was a bit of a hassle to begin with.

Recensione del nov 2016

recensione fornita da

6,0

Punti negativi: The style and functions of the car

Recensione del apr 2018

recensione fornita da
4,0

Punti negativi: They over charge me

Recensione del ott 2016

recensione fornita da
2,0

Never got our car

Punti negativi: Rented a pickup truck for a move. Shortly after we arrived, 2 other men arrived also trying to rent pick up trucks. Enterprise had 0 pick up trucks in stock. Left and went to Home Depot.

Recensione del ago 2016

recensione fornita da

N°4 in classifica

Hertz

7,7 Buono (136 recensioni)

1 sede at Aeroporto di Washington Ronald Reagan

╳

Hertz recensioni

Punti di autonoleggio

Hertz

Punti di ritiro a Aeroporto di Washington Ronald Reagan

1 Aviation Circle

+1 703 419 6300

lunedì	00:00 - 02:30 06:00 - 23:59
martedì	00:00 - 02:30 06:00 - 23:59
mercoledì	00:00 - 02:30 06:00 - 23:59
giovedì	00:00 - 02:30 06:00 - 23:59
venerdì	00:00 - 02:30 06:00 - 23:59
sabato	00:00 - 02:30 06:00 - 23:59
domenica	00:00 - 02:30 06:00 - 23:59

Tutte le recensioni Hertz

Recensioni per Hertz a Aeroporto di Washington Ronald Reagan

Recensioni recenti

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Positive
Neutrali
Negative

4,4

Punti negativi: I prepaid the reservation, setting the pickup and drop-off times at 11:00 am and 3:00 pm. I get to the counter at 10:56 am, and the guy says it will cost me extra because I arrived too early. And he refused to wait 5 minutes, even though nobody else was in line. I dropped it off at 3:30 pm. They said they would charge me extra for being late. Fine. Except instead of 30 minutes late, they said I was over an hour late, because they moved my drop-off time by 40 minutes without telling me. Very poor customer service. Won't be using them again.

Recensione del ott 2019

recensione fornita da
5,2

Punti negativi: Charged for Sport Utility only had small car. Told me I would get a refund at the end only gave me a gift card. This does me no good as I never rent cars.

Recensione del set 2019

recensione fornita da
6,0

Punti negativi: Asked if I wanted ez pass option for $6. I told them i needed it. I drove to NY and the pass came up as invalid. I was sure to slide it open. The 2nd toll gate told me that was weird because this was a rental car. I agreed and dug up change. Then hertz sent me a $25.00 bill for a $2.95

Recensione del ago 2019

recensione fornita da
9,2

Punti negativi: The Corolla was tight and not a car I would recommend The hertz office was very nice. Efficient and very pleasant

Recensione del lug 2019

recensione fornita da
2,0

Punti negativi: Upon the drop-off nobody took care of us because they were very busy, but then I got a $100 expense for gas. Who knows how they calculated that. Very unpleasant surprise.

Recensione del lug 2019

recensione fornita da
6,4

Punti negativi: There were no cars ready upon pickup. Sat around for an hour waiting. Manager kept calling my middle name and not my first name which the car was registered under. Then was very rude when I said my first name was Megan and that’s what the registration was under.

Recensione del giu 2019

recensione fornita da
2,0

Punti negativi: Was very disappointed with this rental experience. Arrived to counter at 1 am and there was no agent. Desk was supposed to close at 230 am. Spent 1.5 hours on the phone with hertz trying to figure things out and no rep ever arrived. Ended up having to take cabs.

Recensione del mag 2019

recensione fornita da
4,4

Punti positivi: Cont: the attendant walked away and another attendant started disrespectfully yelling at us repeatedly that the car we were offered was taken. And said all she could give us was a compact or we could wait again. Incredibly rude staff acting like an animal should not be in a customer facing role.

Punti negativi: Upon arrival for the 9 am reservation vehicle was not ready or available and the agent said we would have to wait 45 minutes for a vehicle or we could take one and pay $50 more per day. That’s not a great resolution. After waiting we were walked to a car by the attendant (mid size which we reserved)

Recensione del mag 2019

recensione fornita da
7,2

Punti positivi: everyone was extremely friendly and car was basically new.

Punti negativi: I rented a midsize and zero were available. I was stuff with a compact car

Recensione del mag 2019

recensione fornita da
3,6

Punti positivi: Staff didn’t provide me the car i booked .. gave me a car which was much small , i am not sure if it was in the same category, but still charged me the same price.

Punti negativi: No transparency... so many adhoc charges i am not aware of and still the hold on my credit card is yet to be released.

Recensione del feb 2019

recensione fornita da
10,0

Punti positivi: All employees were courteous, friendly, and helpful

Recensione del ott 2018

recensione fornita da
10,0

Punti positivi: Discount for State Farm Virtual car check in Easy to get car and leave

Recensione del ott 2018

recensione fornita da

9,2

Punti negativi: The Corolla was tight and not a car I would recommend The hertz office was very nice. Efficient and very pleasant

Recensione del lug 2019

recensione fornita da
10,0

Punti positivi: All employees were courteous, friendly, and helpful

Recensione del ott 2018

recensione fornita da
10,0

Punti positivi: Discount for State Farm Virtual car check in Easy to get car and leave

Recensione del ott 2018

recensione fornita da

7,2

Punti positivi: everyone was extremely friendly and car was basically new.

Punti negativi: I rented a midsize and zero were available. I was stuff with a compact car

Recensione del mag 2019

recensione fornita da

4,4

Punti negativi: I prepaid the reservation, setting the pickup and drop-off times at 11:00 am and 3:00 pm. I get to the counter at 10:56 am, and the guy says it will cost me extra because I arrived too early. And he refused to wait 5 minutes, even though nobody else was in line. I dropped it off at 3:30 pm. They said they would charge me extra for being late. Fine. Except instead of 30 minutes late, they said I was over an hour late, because they moved my drop-off time by 40 minutes without telling me. Very poor customer service. Won't be using them again.

Recensione del ott 2019

recensione fornita da
5,2

Punti negativi: Charged for Sport Utility only had small car. Told me I would get a refund at the end only gave me a gift card. This does me no good as I never rent cars.

Recensione del set 2019

recensione fornita da
6,0

Punti negativi: Asked if I wanted ez pass option for $6. I told them i needed it. I drove to NY and the pass came up as invalid. I was sure to slide it open. The 2nd toll gate told me that was weird because this was a rental car. I agreed and dug up change. Then hertz sent me a $25.00 bill for a $2.95

Recensione del ago 2019

recensione fornita da
2,0

Punti negativi: Upon the drop-off nobody took care of us because they were very busy, but then I got a $100 expense for gas. Who knows how they calculated that. Very unpleasant surprise.

Recensione del lug 2019

recensione fornita da
6,4

Punti negativi: There were no cars ready upon pickup. Sat around for an hour waiting. Manager kept calling my middle name and not my first name which the car was registered under. Then was very rude when I said my first name was Megan and that’s what the registration was under.

Recensione del giu 2019

recensione fornita da
2,0

Punti negativi: Was very disappointed with this rental experience. Arrived to counter at 1 am and there was no agent. Desk was supposed to close at 230 am. Spent 1.5 hours on the phone with hertz trying to figure things out and no rep ever arrived. Ended up having to take cabs.

Recensione del mag 2019

recensione fornita da
4,4

Punti positivi: Cont: the attendant walked away and another attendant started disrespectfully yelling at us repeatedly that the car we were offered was taken. And said all she could give us was a compact or we could wait again. Incredibly rude staff acting like an animal should not be in a customer facing role.

Punti negativi: Upon arrival for the 9 am reservation vehicle was not ready or available and the agent said we would have to wait 45 minutes for a vehicle or we could take one and pay $50 more per day. That’s not a great resolution. After waiting we were walked to a car by the attendant (mid size which we reserved)

Recensione del mag 2019

recensione fornita da
3,6

Punti positivi: Staff didn’t provide me the car i booked .. gave me a car which was much small , i am not sure if it was in the same category, but still charged me the same price.

Punti negativi: No transparency... so many adhoc charges i am not aware of and still the hold on my credit card is yet to be released.

Recensione del feb 2019

recensione fornita da

N°5 in classifica

Thrifty

7,6 Buono (60 recensioni)

1 sede at Aeroporto di Washington Ronald Reagan

╳

Thrifty recensioni

Punti di autonoleggio

Thrifty

Punti di ritiro a Aeroporto di Washington Ronald Reagan

1 Aviation Circle

+1 877 283 0898

lunedì	06:00 - 23:59
martedì	06:00 - 23:59
mercoledì	06:00 - 23:59
giovedì	06:00 - 23:59
venerdì	06:00 - 23:59
sabato	06:00 - 23:59
domenica	06:00 - 23:59

Tutte le recensioni Thrifty

Recensioni per Thrifty a Aeroporto di Washington Ronald Reagan

Recensioni recenti

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Positive
Neutrali
Negative

8,8

Punti positivi: Fast pickup. Easy return. Clean reliable car. What more would you want?

Recensione del nov 2019

recensione fornita da
7,6

Punti positivi: The price we very good for the type of car

Punti negativi: The agent was surly and rude

Recensione del ago 2019

recensione fornita da
6,4

Punti positivi: Easy dr

Punti negativi: We had to wait an hour to check in and pick up the vehicle. And they charged us an additional $20 fee that was not on our receipt (and we filled up the tank).

Recensione del lug 2019

recensione fornita da
10,0

Punti negativi: All went very well!

Recensione del lug 2019

recensione fornita da
4,0

Punti positivi: It was a nice smooth ride, the car itself was wonderful. It was made in 2018 so it was brand new, and it had a nice plug-and-play system for my iPhone.

Punti negativi: There were SOOOO many fees. As someone who doesn't own a car, I had to buy liability insurance, and on top of that, there were so many surcharges and fees it more than doubled the price I saw on KAYA k. I've never rented a car before so I didn't know this, but it's insane.

Recensione del giu 2019

recensione fornita da
2,4

Punti positivi: Nothing.

Punti negativi: Almost the entire experience. Never renting from Thrifty again.

Recensione del apr 2019

recensione fornita da
6,4

Punti positivi: At check-out, the staff could not locate my reservation and had a difficult time checking me out with the same rate I reserved. The car was great, fuel efficient and a perfect size, and the drop off was seamless and easy, and staff very helpful.

Punti negativi: Check out process

Recensione del apr 2019

recensione fornita da
9,2

Punti positivi: Agent’s kind service

Punti negativi: A brand new car with too basic options

Recensione del mar 2019

recensione fornita da
2,0

Punti negativi: I hate surveys

Recensione del nov 2018

recensione fornita da
6,0

Problems

Punti negativi: The inside of the windshield was not cleaned well. That became a safety issue as I had to drive into the sun gong west on I 66 out of DC in the evening. Also, I was told I wouldn't need a transponder for tolls, but signs on the highway said it is tolled. Maybe that is just the fast lane. But if I get fined I'm going to be mad.

Recensione del ott 2018

recensione fornita da
4,8

Bait and Switch

Punti positivi: Technology to allow me to connect with a representative when no one was manning the customer service counter.

Punti negativi: No one was manning the customer service counter. The remote representative couldn't help because the car that we reserved wasn't available. The counter rep seemed to know that that kind of vehicle (Jeep Wrangler) wasn't usually available and that they just swapped it for a standard size car. The whole situation took probably 40 minutes, way too long.

Recensione del set 2018

recensione fornita da
10,0

Superlative drop off service

Punti positivi: Super drop off service- At national airport, Mr. Randy was kind enough to drop us off at the departures lane with our rental car. This is the first time I’ve seen such a level of service at a rental company. Then came in very handy as we had a lot of luggage to move. I’m impressed.

Recensione del set 2018

recensione fornita da

8,8

Punti positivi: Fast pickup. Easy return. Clean reliable car. What more would you want?

Recensione del nov 2019

recensione fornita da
10,0

Punti negativi: All went very well!

Recensione del lug 2019

recensione fornita da
9,2

Punti positivi: Agent’s kind service

Punti negativi: A brand new car with too basic options

Recensione del mar 2019

recensione fornita da
10,0

Superlative drop off service

Punti positivi: Super drop off service- At national airport, Mr. Randy was kind enough to drop us off at the departures lane with our rental car. This is the first time I’ve seen such a level of service at a rental company. Then came in very handy as we had a lot of luggage to move. I’m impressed.

Recensione del set 2018

recensione fornita da

7,6

Punti positivi: The price we very good for the type of car

Punti negativi: The agent was surly and rude

Recensione del ago 2019

recensione fornita da

6,4

Punti positivi: Easy dr

Punti negativi: We had to wait an hour to check in and pick up the vehicle. And they charged us an additional $20 fee that was not on our receipt (and we filled up the tank).

Recensione del lug 2019

recensione fornita da
4,0

Punti positivi: It was a nice smooth ride, the car itself was wonderful. It was made in 2018 so it was brand new, and it had a nice plug-and-play system for my iPhone.

Punti negativi: There were SOOOO many fees. As someone who doesn't own a car, I had to buy liability insurance, and on top of that, there were so many surcharges and fees it more than doubled the price I saw on KAYA k. I've never rented a car before so I didn't know this, but it's insane.

Recensione del giu 2019

recensione fornita da
2,4

Punti positivi: Nothing.

Punti negativi: Almost the entire experience. Never renting from Thrifty again.

Recensione del apr 2019

recensione fornita da
6,4

Punti positivi: At check-out, the staff could not locate my reservation and had a difficult time checking me out with the same rate I reserved. The car was great, fuel efficient and a perfect size, and the drop off was seamless and easy, and staff very helpful.

Punti negativi: Check out process

Recensione del apr 2019

recensione fornita da
2,0

Punti negativi: I hate surveys

Recensione del nov 2018

recensione fornita da
6,0

Problems

Punti negativi: The inside of the windshield was not cleaned well. That became a safety issue as I had to drive into the sun gong west on I 66 out of DC in the evening. Also, I was told I wouldn't need a transponder for tolls, but signs on the highway said it is tolled. Maybe that is just the fast lane. But if I get fined I'm going to be mad.

Recensione del ott 2018

recensione fornita da
4,8

Bait and Switch

Punti positivi: Technology to allow me to connect with a representative when no one was manning the customer service counter.

Punti negativi: No one was manning the customer service counter. The remote representative couldn't help because the car that we reserved wasn't available. The counter rep seemed to know that that kind of vehicle (Jeep Wrangler) wasn't usually available and that they just swapped it for a standard size car. The whole situation took probably 40 minutes, way too long.

Recensione del set 2018

recensione fornita da

N°6 in classifica

Avis

7,0 Buono (54 recensioni)

1 sede at Aeroporto di Washington Ronald Reagan

╳

Avis recensioni

Punti di autonoleggio

Avis

Punti di ritiro a Aeroporto di Washington Ronald Reagan

2500 National Avenue

+1 703 419 5815

lunedì	07:00 - 23:59
martedì	07:00 - 23:59
mercoledì	07:00 - 23:59
giovedì	07:00 - 23:59
venerdì	07:00 - 23:59
sabato	07:00 - 23:59
domenica	07:00 - 23:59

Tutte le recensioni Avis

Recensioni per Avis a Aeroporto di Washington Ronald Reagan

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

5,2

Punti positivi: Staff was friendly

Punti negativi: Decreases wait times in the line, clean cars and more value in the per day rental price given the add ons

Recensione del ott 2019

recensione fornita da
6,0

Punti positivi: The agent at the DCA Avis rental was very polite, friendly and helpful. Unfortunately, we were given a vehicle with the cruise control not working and had a 15hour drive to Florida due to airports closures/hurricane Dorian. We tried contacting customer service various times and no one could help

Punti negativi: Avis should care about their customers and have better service

Recensione del set 2019

recensione fornita da
9,2

Punti negativi: We thought we were renting a 10 passenger van so we would have enough open space to put luggage, instead we got a 12 passenger where we had to lift heavy the luggage for 11 days over the back seat and store it "on" the seat.

Recensione del mag 2019

recensione fornita da
5,2

Punti positivi: Checkout counter and check-in staff were courteous and efficient. Car was upgraded and fine. Checking staff

Punti negativi: The entire experience was destroyed by 1) the hour wait in line to get to a desk agent and 2) the discourteous and arrogant staff member that I politely approached about getting more desk agents to service the lined-up customers. I have not used Avis for several years and will NOT use them again.

Recensione del mar 2019

recensione fornita da
4,0

Did not receive the car I reserved

Punti positivi: Avis counter representative was very friendly and helpful.

Punti negativi: I reserved an SUV and the only cars available were mid-size. The Corolla I was given was much too small for my height and uncomfortable to drive.

Recensione del dic 2018

recensione fornita da
10,0

Budget car rental both the pick up agent and the drop off agent we’re

Punti positivi: Budget car rental both the pick up agent and the drop off agent were very efficient and friendlyThe car is clean and worked well

Punti negativi: Everything was good

Recensione del dic 2018

recensione fornita da
4,8

Deceptive Pricing

Punti negativi: The price I ended up paying was DOUBLE what I was quoted. I felt deliberately deceived.

Recensione del ago 2018

recensione fornita da
6,0

Punti negativi: Waiting for cars to become available.

Recensione del lug 2018

recensione fornita da
2,0

Not a really upgrade!

Punti positivi: None

Punti negativi: Avis doesn't respect my car selection. They provided a less category vehicle for same money. According with them I it was a upgrade! Not to me.

Recensione del mag 2018

recensione fornita da
2,4

Punti negativi: No body knew what they were doing and i wasted 1 hr at the airport

Recensione del apr 2018

recensione fornita da
6,0

Punti positivi: The car was fine, but four things which were sub-par: 1) Pickup - a line at the counter when there weren't lines at other car rental places. When I inquired about hourly/daily rate if turned in late, the manager started in on some kind of overlapping circles comparison, I think to explain why it is better to book with Avis directly. 2) Fuel level at pickup was 7/8, NOT FULL. 3) Drop-off was backed up and the person handling was just telling people to leave leave keys in car and full contract. That is a bit weird because I would prefer to have something in writing in case there is a problem. No receipt given. I wasn't able to explain that the tank started at 7/8. I left more than that, it had been about 50 miles since fillip and still showing full but I don't want to be charged later.

Punti negativi: Decent price for the car.

Recensione del mar 2018

recensione fornita da
10,0

Punti positivi: All went well.

Punti negativi: Difficult to understand the lady at the dropoff at Reagan airport.

Recensione del gen 2018

recensione fornita da

9,2

Punti negativi: We thought we were renting a 10 passenger van so we would have enough open space to put luggage, instead we got a 12 passenger where we had to lift heavy the luggage for 11 days over the back seat and store it "on" the seat.

Recensione del mag 2019

recensione fornita da
10,0

Budget car rental both the pick up agent and the drop off agent we’re

Punti positivi: Budget car rental both the pick up agent and the drop off agent were very efficient and friendlyThe car is clean and worked well

Punti negativi: Everything was good

Recensione del dic 2018

recensione fornita da
10,0

Punti positivi: All went well.

Punti negativi: Difficult to understand the lady at the dropoff at Reagan airport.

Recensione del gen 2018

recensione fornita da

5,2

Punti positivi: Staff was friendly

Punti negativi: Decreases wait times in the line, clean cars and more value in the per day rental price given the add ons

Recensione del ott 2019

recensione fornita da
6,0

Punti positivi: The agent at the DCA Avis rental was very polite, friendly and helpful. Unfortunately, we were given a vehicle with the cruise control not working and had a 15hour drive to Florida due to airports closures/hurricane Dorian. We tried contacting customer service various times and no one could help

Punti negativi: Avis should care about their customers and have better service

Recensione del set 2019

recensione fornita da
5,2

Punti positivi: Checkout counter and check-in staff were courteous and efficient. Car was upgraded and fine. Checking staff

Punti negativi: The entire experience was destroyed by 1) the hour wait in line to get to a desk agent and 2) the discourteous and arrogant staff member that I politely approached about getting more desk agents to service the lined-up customers. I have not used Avis for several years and will NOT use them again.

Recensione del mar 2019

recensione fornita da
4,0

Did not receive the car I reserved

Punti positivi: Avis counter representative was very friendly and helpful.

Punti negativi: I reserved an SUV and the only cars available were mid-size. The Corolla I was given was much too small for my height and uncomfortable to drive.

Recensione del dic 2018

recensione fornita da
4,8

Deceptive Pricing

Punti negativi: The price I ended up paying was DOUBLE what I was quoted. I felt deliberately deceived.

Recensione del ago 2018

recensione fornita da
6,0

Punti negativi: Waiting for cars to become available.

Recensione del lug 2018

recensione fornita da
2,0

Not a really upgrade!

Punti positivi: None

Punti negativi: Avis doesn't respect my car selection. They provided a less category vehicle for same money. According with them I it was a upgrade! Not to me.

Recensione del mag 2018

recensione fornita da
2,4

Punti negativi: No body knew what they were doing and i wasted 1 hr at the airport

Recensione del apr 2018

recensione fornita da
6,0

Punti positivi: The car was fine, but four things which were sub-par: 1) Pickup - a line at the counter when there weren't lines at other car rental places. When I inquired about hourly/daily rate if turned in late, the manager started in on some kind of overlapping circles comparison, I think to explain why it is better to book with Avis directly. 2) Fuel level at pickup was 7/8, NOT FULL. 3) Drop-off was backed up and the person handling was just telling people to leave leave keys in car and full contract. That is a bit weird because I would prefer to have something in writing in case there is a problem. No receipt given. I wasn't able to explain that the tank started at 7/8. I left more than that, it had been about 50 miles since fillip and still showing full but I don't want to be charged later.

Punti negativi: Decent price for the car.

Recensione del mar 2018

recensione fornita da

N°7 in classifica

Budget

6,6 Buono (128 recensioni)

1 sede at Aeroporto di Washington Ronald Reagan

╳

Budget recensioni

Punti di autonoleggio

Budget

Punti di ritiro a Aeroporto di Washington Ronald Reagan

2500 National Avenue

+1 703 872 0320

lunedì	07:00 - 23:59
martedì	07:00 - 23:59
mercoledì	07:00 - 23:59
giovedì	07:00 - 23:59
venerdì	07:00 - 23:59
sabato	07:00 - 23:59
domenica	07:00 - 23:59

Tutte le recensioni Budget

Recensioni per Budget a Aeroporto di Washington Ronald Reagan

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

10,0

Punti positivi: Quick drop off

Punti negativi: Extremely long line to pick up car

Recensione del set 2019

recensione fornita da
6,4

Punti positivi: Had to wait in line for an hour to do pickup

Punti negativi: Pickup time could have been much shorter

Recensione del set 2019

recensione fornita da
8,4

Punti positivi: Staff was great!!

Punti negativi: I never received the confirmation from Kayak and the car started make noise on the bottom.

Recensione del ago 2019

recensione fornita da
2,0

Punti positivi: Only one and drop off OK

Punti negativi: Not to try to screw you at every turn

Recensione del ago 2019

recensione fornita da
8,8

Punti negativi: Wait at airport was long. Could have been shorter.

Recensione del lug 2019

recensione fornita da
5,2

Punti positivi: The suv itself was fine. It had room and was comfortable for the most part.

Punti negativi: Did not enjoy Budget’s process. No one inspected the vehicle with me. Was handed a contract and told to pick the car at a certain spot. Had to go back to the counter to tell them of a couple of dents on the vehicle. The EZ pass only worked on certain tool lanes. Not happy.

Recensione del lug 2019

recensione fornita da
5,2

Punti positivi: Some staff seemed friendly

Punti negativi: Ink on printer machine was practically out I cannot read my receipt. Charging a steep charge to extend rental for 2 hours. I was also charged $70 for gas!!! Drop off is confusing

Recensione del giu 2019

recensione fornita da
10,0

Punti positivi: Friendly staff, fast and easy- took less than 5 min

Recensione del giu 2019

recensione fornita da
6,8

Punti negativi: Lady at the check out counter was extremely unhelpful. She refused to show us other options which were available within our rental class despite other cars available. Despite having three children in tow she neglected to tell us they have a 29 minute grace period during drop off as we waited before

Recensione del mar 2019

recensione fornita da
7,6

Punti positivi: Staff was nice but walked around parking garage for a long time trying to locate rental area

Recensione del mar 2019

recensione fornita da
3,6

Punti positivi: Staff person assisting with our reservation was the worst!!! She was rude and unhelpful. Finally, the staff person guided us to the wrong car.

Punti negativi: We were not provided a vehicle comperable to our reservation and for what we paid.

Recensione del mar 2019

recensione fornita da
4,8

Punti positivi: The car was clean and new.

Punti negativi: We were charged twice for insurance once online and again at desk. We paid nearly double the price we were told from reservation on your website, staff was unfriendly at the pick up (we asked questions about charge and the person was impatient). Drop off was unfriendly. Won’t use again.

Recensione del mar 2019

recensione fornita da

10,0

Punti positivi: Quick drop off

Punti negativi: Extremely long line to pick up car

Recensione del set 2019

recensione fornita da
8,8

Punti negativi: Wait at airport was long. Could have been shorter.

Recensione del lug 2019

recensione fornita da
10,0

Punti positivi: Friendly staff, fast and easy- took less than 5 min

Recensione del giu 2019

recensione fornita da

8,4

Punti positivi: Staff was great!!

Punti negativi: I never received the confirmation from Kayak and the car started make noise on the bottom.

Recensione del ago 2019

recensione fornita da
6,8

Punti negativi: Lady at the check out counter was extremely unhelpful. She refused to show us other options which were available within our rental class despite other cars available. Despite having three children in tow she neglected to tell us they have a 29 minute grace period during drop off as we waited before

Recensione del mar 2019

recensione fornita da
7,6

Punti positivi: Staff was nice but walked around parking garage for a long time trying to locate rental area

Recensione del mar 2019

recensione fornita da

6,4

Punti positivi: Had to wait in line for an hour to do pickup

Punti negativi: Pickup time could have been much shorter

Recensione del set 2019

recensione fornita da
2,0

Punti positivi: Only one and drop off OK

Punti negativi: Not to try to screw you at every turn

Recensione del ago 2019

recensione fornita da
5,2

Punti positivi: The suv itself was fine. It had room and was comfortable for the most part.

Punti negativi: Did not enjoy Budget’s process. No one inspected the vehicle with me. Was handed a contract and told to pick the car at a certain spot. Had to go back to the counter to tell them of a couple of dents on the vehicle. The EZ pass only worked on certain tool lanes. Not happy.

Recensione del lug 2019

recensione fornita da
5,2

Punti positivi: Some staff seemed friendly

Punti negativi: Ink on printer machine was practically out I cannot read my receipt. Charging a steep charge to extend rental for 2 hours. I was also charged $70 for gas!!! Drop off is confusing

Recensione del giu 2019

recensione fornita da
3,6

Punti positivi: Staff person assisting with our reservation was the worst!!! She was rude and unhelpful. Finally, the staff person guided us to the wrong car.

Punti negativi: We were not provided a vehicle comperable to our reservation and for what we paid.

Recensione del mar 2019

recensione fornita da
4,8

Punti positivi: The car was clean and new.

Punti negativi: We were charged twice for insurance once online and again at desk. We paid nearly double the price we were told from reservation on your website, staff was unfriendly at the pick up (we asked questions about charge and the person was impatient). Drop off was unfriendly. Won’t use again.

Recensione del mar 2019

recensione fornita da

N°8 in classifica

Dollar

6,6 Buono (313 recensioni)

1 sede at Aeroporto di Washington Ronald Reagan

╳

Dollar recensioni

Punti di autonoleggio

Dollar

Punti di ritiro a Aeroporto di Washington Ronald Reagan

1 Aviation Circle

+1 866 434 2226

lunedì	06:00 - 23:59
martedì	06:00 - 23:59
mercoledì	06:00 - 23:59
giovedì	06:00 - 23:59
venerdì	06:00 - 23:59
sabato	06:00 - 23:59
domenica	06:00 - 23:59

Tutte le recensioni Dollar

Recensioni per Dollar a Aeroporto di Washington Ronald Reagan

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti positivi: Nothing

Punti negativi: Counter had closed by the time I arrived (due to delayed flight). I had to find an alternate car rental place that was still open. I would like a refund please.

Recensione del set 2019

recensione fornita da
2,0

Punti negativi: First of all they didn’t have the car I booked online. Got a much smaller SUV. It was dirty from inside and really compact. When I returned it they charged me extra for being 5 min late on top of that they also charged me for a whole day EZ pass rate. They also charged me for ‘refuel change’

Recensione del lug 2019

recensione fornita da
10,0

Punti positivi: The gentelmen who helped me out at counter was very helpful. And drop-of was easy and fast.

Punti negativi: Smiling employees

Recensione del lug 2019

recensione fornita da
2,8

Punti positivi: Nothing.

Punti negativi: Everything! The car was disgusting and smelled terrible. It had stains on the seats and was very very old. When I asked for a cleaner car, I got the exact same make, model, and color, but this one smelled even worse and had cigarette burns on the seats. Never again will I rent from this place!

Recensione del mar 2019

recensione fornita da
2,0

Reservation declined/Horrible counter help

Punti negativi: Horrible attitude of the counter help

Recensione del ago 2018

recensione fornita da
2,0

Refund please. Now.

Punti positivi: Nothing

Punti negativi: THEY DIDN’T HAVE ANY CARS. NO EFFORT TO GRT ME MY DEPOSIT BACK EITHER.

Recensione del mag 2018

recensione fornita da
10,0

Excellent customer service

Punti positivi: From start to finish the customer service was excellent.. a total pleasure. I don't recall his name but the customer service agent was a total gentleman.

Recensione del apr 2018

recensione fornita da
5,2

Bait and Switch on the true cost of a rental

Punti positivi: The car was large and seemed to get decent gas mileage. It was relatively close to DC and was ready for us on time.

Punti negativi: Dollar tried to triple the cost of our rental with extra fees, insurance, and taxes. None of which were mentioned at the time of reservation. We ended up having to downsize our vehicle in size and quality to be able to afford our trip. Even with downsizing, our trip costs came to twice our estimated amount. I would not rent with this company again. Their deceiving price points should be reported to a consumer protection agency.

Recensione del gen 2018

recensione fornita da
5,2

Dirty!!!

Punti negativi: Orange juice in cup holder when i picked up the car...got all over my phone....and I had picked the Cleanest car in the lot! Go figure! These people do not believe in washing cars...

Recensione del gen 2018

recensione fornita da
2,0

Hidden Fees Galore!

Punti positivi: Car was fine, but tons of hidden fees.

Punti negativi: They charged me $50 for required insurance. I was so pissed off.

Recensione del gen 2018

recensione fornita da
6,0

Punti negativi: Man at counter told us local gas prices were more than they actually were. We would have gassed it up ourselves, had we been given accurate info.

Recensione del lug 2017

recensione fornita da
7,2

Long wait

Punti positivi: Car was great, very clean and reliable.

Punti negativi: The line to pick up the car at DCA was over an hour long, and there was only one person working the counter. It didn't appear that they had planned ahead to accommodate all of the people that were scheduled to rent cars that day.

Recensione del lug 2017

recensione fornita da

10,0

Punti positivi: The gentelmen who helped me out at counter was very helpful. And drop-of was easy and fast.

Punti negativi: Smiling employees

Recensione del lug 2019

recensione fornita da
10,0

Excellent customer service

Punti positivi: From start to finish the customer service was excellent.. a total pleasure. I don't recall his name but the customer service agent was a total gentleman.

Recensione del apr 2018

recensione fornita da

7,2

Long wait

Punti positivi: Car was great, very clean and reliable.

Punti negativi: The line to pick up the car at DCA was over an hour long, and there was only one person working the counter. It didn't appear that they had planned ahead to accommodate all of the people that were scheduled to rent cars that day.

Recensione del lug 2017

recensione fornita da

2,0

Punti positivi: Nothing

Punti negativi: Counter had closed by the time I arrived (due to delayed flight). I had to find an alternate car rental place that was still open. I would like a refund please.

Recensione del set 2019

recensione fornita da
2,0

Punti negativi: First of all they didn’t have the car I booked online. Got a much smaller SUV. It was dirty from inside and really compact. When I returned it they charged me extra for being 5 min late on top of that they also charged me for a whole day EZ pass rate. They also charged me for ‘refuel change’

Recensione del lug 2019

recensione fornita da
2,8

Punti positivi: Nothing.

Punti negativi: Everything! The car was disgusting and smelled terrible. It had stains on the seats and was very very old. When I asked for a cleaner car, I got the exact same make, model, and color, but this one smelled even worse and had cigarette burns on the seats. Never again will I rent from this place!

Recensione del mar 2019

recensione fornita da
2,0

Reservation declined/Horrible counter help

Punti negativi: Horrible attitude of the counter help

Recensione del ago 2018

recensione fornita da
2,0

Refund please. Now.

Punti positivi: Nothing

Punti negativi: THEY DIDN’T HAVE ANY CARS. NO EFFORT TO GRT ME MY DEPOSIT BACK EITHER.

Recensione del mag 2018

recensione fornita da
5,2

Bait and Switch on the true cost of a rental

Punti positivi: The car was large and seemed to get decent gas mileage. It was relatively close to DC and was ready for us on time.

Punti negativi: Dollar tried to triple the cost of our rental with extra fees, insurance, and taxes. None of which were mentioned at the time of reservation. We ended up having to downsize our vehicle in size and quality to be able to afford our trip. Even with downsizing, our trip costs came to twice our estimated amount. I would not rent with this company again. Their deceiving price points should be reported to a consumer protection agency.

Recensione del gen 2018

recensione fornita da
5,2

Dirty!!!

Punti negativi: Orange juice in cup holder when i picked up the car...got all over my phone....and I had picked the Cleanest car in the lot! Go figure! These people do not believe in washing cars...

Recensione del gen 2018

recensione fornita da
2,0

Hidden Fees Galore!

Punti positivi: Car was fine, but tons of hidden fees.

Punti negativi: They charged me $50 for required insurance. I was so pissed off.

Recensione del gen 2018

recensione fornita da
6,0

Punti negativi: Man at counter told us local gas prices were more than they actually were. We would have gassed it up ourselves, had we been given accurate info.

Recensione del lug 2017

recensione fornita da

N°9 in classifica

Payless

6,4 Buono (84 recensioni)

1 sede at Aeroporto di Washington Ronald Reagan

╳

Payless recensioni

Punti di autonoleggio

Payless

Punti di ritiro a Aeroporto di Washington Ronald Reagan

2500 National Avenue

+1 800 729 5377

lunedì	07:00 - 23:59
martedì	07:00 - 23:59
mercoledì	07:00 - 23:59
giovedì	07:00 - 23:59
venerdì	07:00 - 23:59
sabato	07:00 - 23:59
domenica	07:00 - 23:59

Tutte le recensioni Payless

Recensioni per Payless a Aeroporto di Washington Ronald Reagan

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

4,0

Punti positivi: Pick up and drop off was very easy.

Punti negativi: I purchased the economy upgrade and received a bare bones POS Corolla that had been through a major hail storm and was covered in fairly substantial damage. Everywhere I would drive, police would give me hard looks probably because it looked like I was transporting drugs. Since every other rental company is in the terminal, give this Payless a hard pass. I can't believe they would keep a car like that in the fleet without getting repaired.

Recensione del nov 2019

recensione fornita da
8,0

Punti positivi: Professional and courteous staff. Very easy drop off.

Recensione del set 2019

recensione fornita da
2,0

Punti positivi: The car was very very old and beat up

Punti negativi: new or more clean car

Recensione del ago 2019

recensione fornita da
10,0

Punti positivi: Pick up was easy and very pleasant. Drop off was a little confusing and staff were less friendly.

Recensione del lug 2019

recensione fornita da
10,0

Rouge Rental

Punti positivi: Nice car, easy pick up, good value for my money.

Punti negativi: The airport is a maze.

Recensione del lug 2019

recensione fornita da
4,4

Punti positivi: The car was fine, drop off was efficient

Punti negativi: The car seat I ordered never arrived after being told by the employee it would be sent up. After waiting with my infant for 20 mins in 100 deg heat I walked back to ask for help. I was told to get it myself and no one could help me install it. I will never use Payless or any affiliates again!

Recensione del lug 2019

recensione fornita da
9,6

Punti positivi: Problem free

Recensione del mag 2019

recensione fornita da
4,4

Punti negativi: Pick up AND drop off took over an hour each. Extremely slow and incompetent staff. Would not recommend this company.

Recensione del apr 2019

recensione fornita da
4,0

Punti positivi: Check in was fast, but we were pushed to upgrade our car. I felt that was unnecessary.

Punti negativi: The car was filthy and smelled like cigarettes. Cost was too much for what we got.

Recensione del mar 2019

recensione fornita da
5,6

Punti negativi: Service at DCA is fine. However when I booked the rental the estimate was 337.00. My credit card was charged 581.00. I have called Payless 3 times and still am unable to get an explanation or even an itemized receipt. This is unacceptable.

Recensione del feb 2019

recensione fornita da
5,2

Punti positivi: The car was nice and clean

Punti negativi: It was very difficult to find in the DC airport. The signage was very unclear as to how to get to the counter, then also, where to go once you checked in. The return was much easier. I also ended up paying double what I was quoted at because of the insurance on the vehicle.

Recensione del feb 2019

recensione fornita da
9,6

Punti positivi: Desk agent was very nice and helpful! The location at Regan at the DC airport is super close to the terminal and I got in and out quickly

Punti negativi: The drop off was just a bit disorganized it seemed but I was still on my way to my flight pretty quickly.

Recensione del feb 2019

recensione fornita da

10,0

Punti positivi: Pick up was easy and very pleasant. Drop off was a little confusing and staff were less friendly.

Recensione del lug 2019

recensione fornita da
10,0

Rouge Rental

Punti positivi: Nice car, easy pick up, good value for my money.

Punti negativi: The airport is a maze.

Recensione del lug 2019

recensione fornita da
9,6

Punti positivi: Problem free

Recensione del mag 2019

recensione fornita da
9,6

Punti positivi: Desk agent was very nice and helpful! The location at Regan at the DC airport is super close to the terminal and I got in and out quickly

Punti negativi: The drop off was just a bit disorganized it seemed but I was still on my way to my flight pretty quickly.

Recensione del feb 2019

recensione fornita da

8,0

Punti positivi: Professional and courteous staff. Very easy drop off.

Recensione del set 2019

recensione fornita da

4,0

Punti positivi: Pick up and drop off was very easy.

Punti negativi: I purchased the economy upgrade and received a bare bones POS Corolla that had been through a major hail storm and was covered in fairly substantial damage. Everywhere I would drive, police would give me hard looks probably because it looked like I was transporting drugs. Since every other rental company is in the terminal, give this Payless a hard pass. I can't believe they would keep a car like that in the fleet without getting repaired.

Recensione del nov 2019

recensione fornita da
2,0

Punti positivi: The car was very very old and beat up

Punti negativi: new or more clean car

Recensione del ago 2019

recensione fornita da
4,4

Punti positivi: The car was fine, drop off was efficient

Punti negativi: The car seat I ordered never arrived after being told by the employee it would be sent up. After waiting with my infant for 20 mins in 100 deg heat I walked back to ask for help. I was told to get it myself and no one could help me install it. I will never use Payless or any affiliates again!

Recensione del lug 2019

recensione fornita da
4,4

Punti negativi: Pick up AND drop off took over an hour each. Extremely slow and incompetent staff. Would not recommend this company.

Recensione del apr 2019

recensione fornita da
4,0

Punti positivi: Check in was fast, but we were pushed to upgrade our car. I felt that was unnecessary.

Punti negativi: The car was filthy and smelled like cigarettes. Cost was too much for what we got.

Recensione del mar 2019

recensione fornita da
5,6

Punti negativi: Service at DCA is fine. However when I booked the rental the estimate was 337.00. My credit card was charged 581.00. I have called Payless 3 times and still am unable to get an explanation or even an itemized receipt. This is unacceptable.

Recensione del feb 2019

recensione fornita da
5,2

Punti positivi: The car was nice and clean

Punti negativi: It was very difficult to find in the DC airport. The signage was very unclear as to how to get to the counter, then also, where to go once you checked in. The return was much easier. I also ended up paying double what I was quoted at because of the insurance on the vehicle.

Recensione del feb 2019

recensione fornita da

N°10 in classifica

Advantage

5,5 OK (109 recensioni)

1 sede at Aeroporto di Washington Ronald Reagan

╳

Advantage recensioni

Punti di autonoleggio

Advantage

Punti di ritiro a Aeroporto di Washington Ronald Reagan

2600 Jefferson Davis HWY

+1 703 838 1666

lunedì	00:00 - 00:30 05:30 - 23:59
martedì	00:00 - 00:30 05:30 - 23:59
mercoledì	00:00 - 00:30 05:30 - 23:59
giovedì	00:00 - 00:30 05:30 - 23:59
venerdì	00:00 - 00:30 05:30 - 23:59
sabato	00:00 - 00:30 05:30 - 23:59
domenica	00:00 - 00:30 05:30 - 23:59

Tutte le recensioni Advantage

Recensioni per Advantage a Aeroporto di Washington Ronald Reagan

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

6,0

Punti positivi: The staff was ok, but I haven't received the US$200.00 of deposit back.

Punti negativi: I'm still waiting to be refund with the US$200.00 of deposit they charged me and I never received the invoice by mail that they said will send. BAD SERVICE.

Recensione del ott 2019

recensione fornita da
6,0

Punti positivi: Car was clean and in good condition

Punti negativi: Shuttle from airport is not timely. Waiting in line for reserved car is not timely. And multiple times the car would be exchanged. I was also advised to purchase the EZ toll pass although my route did not require a toll road.

Recensione del set 2019

recensione fornita da
10,0

Punti positivi: Price point was easy. Easy shuttle to airport terminal.

Punti negativi: Give us direct communication - of how to get to advantage. Didn’t know it was two different shuttles.

Recensione del set 2019

recensione fornita da
3,6

Punti positivi: Staff was friendly

Punti negativi: Your site states that Advantage is within the airport rental car center, when in fact, it is off-airport, requiring a second, unpredictable shuttle. Also the car interior had a horrible chemical smell. Had drive the whole rental duration with all of the windows down.

Recensione del ago 2019

recensione fornita da
6,0

Punti positivi: All service area were great at what they do. Just as well as the big boys.(Hertz and Avis)

Punti negativi: There is always room for improvement with any product or services but I have no idea what it could be at this time.

Recensione del ago 2019

recensione fornita da
6,8

Punti positivi: Drop off and pick-up were smooth and quick. Car was reasonably clean and got me where I needed to go.

Punti negativi: At DCA, the Advantage office is off-airport, separate even from the other rental agencies. A lot of conflicting information regarding the shuttle was given by various employees. Outsourced customer service was completely useless for local information, e.g. shuttle schedules and office hours.

Recensione del lug 2019

recensione fornita da
7,6

Punti negativi: Better trained staff who clearly understand and communicate company policy. Read the contract!!

Recensione del giu 2019

recensione fornita da
2,0

Punti positivi: Horrible service, bad cars, and sneaky fees with no invoice.

Punti negativi: Everything

Recensione del mag 2019

recensione fornita da
2,4

Punti positivi: The staff is slow, lethargic and do not value customers time. Pickup and dropoff is very slow and confusing. Vehicles are functional but old and uncomfortable. Skip this location and company altogether.

Punti negativi: Shut down the location. Noone should be renting from Advantage.

Recensione del apr 2019

recensione fornita da
6,0

Punti negativi: The staff

Recensione del mar 2019

recensione fornita da
8,4

Excellent Rental on a Snowbound Day in DC

Punti positivi: Good value, pick up and drop off were excellent on a very cold day with very heavy snowfall.

Punti negativi: The discomfort of driving a small and light weight vehicle on a cold day with unusually heavy snowfall in Washington DC. The car handled itself well.

Recensione del gen 2019

recensione fornita da
10,0

Punti positivi: Top of the line minivan product.

Punti negativi: It wasn't clear (and seemingly could not be) whether to use the Allianz third party insurance offered by the web site or if Advantage had some product.

Recensione del dic 2018

recensione fornita da

10,0

Punti positivi: Price point was easy. Easy shuttle to airport terminal.

Punti negativi: Give us direct communication - of how to get to advantage. Didn’t know it was two different shuttles.

Recensione del set 2019

recensione fornita da
10,0

Punti positivi: Top of the line minivan product.

Punti negativi: It wasn't clear (and seemingly could not be) whether to use the Allianz third party insurance offered by the web site or if Advantage had some product.

Recensione del dic 2018

recensione fornita da

6,8

Punti positivi: Drop off and pick-up were smooth and quick. Car was reasonably clean and got me where I needed to go.

Punti negativi: At DCA, the Advantage office is off-airport, separate even from the other rental agencies. A lot of conflicting information regarding the shuttle was given by various employees. Outsourced customer service was completely useless for local information, e.g. shuttle schedules and office hours.

Recensione del lug 2019

recensione fornita da
7,6

Punti negativi: Better trained staff who clearly understand and communicate company policy. Read the contract!!

Recensione del giu 2019

recensione fornita da
8,4

Excellent Rental on a Snowbound Day in DC

Punti positivi: Good value, pick up and drop off were excellent on a very cold day with very heavy snowfall.

Punti negativi: The discomfort of driving a small and light weight vehicle on a cold day with unusually heavy snowfall in Washington DC. The car handled itself well.

Recensione del gen 2019

recensione fornita da

6,0

Punti positivi: The staff was ok, but I haven't received the US$200.00 of deposit back.

Punti negativi: I'm still waiting to be refund with the US$200.00 of deposit they charged me and I never received the invoice by mail that they said will send. BAD SERVICE.

Recensione del ott 2019

recensione fornita da
6,0

Punti positivi: Car was clean and in good condition

Punti negativi: Shuttle from airport is not timely. Waiting in line for reserved car is not timely. And multiple times the car would be exchanged. I was also advised to purchase the EZ toll pass although my route did not require a toll road.

Recensione del set 2019

recensione fornita da
3,6

Punti positivi: Staff was friendly

Punti negativi: Your site states that Advantage is within the airport rental car center, when in fact, it is off-airport, requiring a second, unpredictable shuttle. Also the car interior had a horrible chemical smell. Had drive the whole rental duration with all of the windows down.

Recensione del ago 2019

recensione fornita da
6,0

Punti positivi: All service area were great at what they do. Just as well as the big boys.(Hertz and Avis)

Punti negativi: There is always room for improvement with any product or services but I have no idea what it could be at this time.

Recensione del ago 2019

recensione fornita da
2,0

Punti positivi: Horrible service, bad cars, and sneaky fees with no invoice.

Punti negativi: Everything

Recensione del mag 2019

recensione fornita da
2,4

Punti positivi: The staff is slow, lethargic and do not value customers time. Pickup and dropoff is very slow and confusing. Vehicles are functional but old and uncomfortable. Skip this location and company altogether.

Punti negativi: Shut down the location. Noone should be renting from Advantage.

Recensione del apr 2019

recensione fornita da
6,0

Punti negativi: The staff

Recensione del mar 2019

recensione fornita da

N°11 in classifica

E-Z Rent-A-Car

5,3 OK (30 recensioni)

1 sede at Aeroporto di Washington Ronald Reagan

╳

E-Z Rent-A-Car recensioni

Punti di autonoleggio

E-Z Rent-A-Car

Punti di ritiro a Aeroporto di Washington Ronald Reagan

2600 Jefferson Davis HWY

+1 703 838 1666

lunedì	00:00 - 00:30 05:30 - 23:59
martedì	00:00 - 00:30 05:30 - 23:59
mercoledì	00:00 - 00:30 05:30 - 23:59
giovedì	00:00 - 00:30 05:30 - 23:59
venerdì	00:00 - 00:30 05:30 - 23:59
sabato	00:00 - 00:30 05:30 - 23:59
domenica	00:00 - 00:30 05:30 - 23:59

Tutte le recensioni E-Z Rent-A-Car

Recensioni per E-Z Rent-A-Car a Aeroporto di Washington Ronald Reagan

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti negativi: notify whether it's cancelable or not

Recensione del set 2019

recensione fornita da
7,6

Punti negativi: The car smelled like body odor

Recensione del mag 2019

recensione fornita da
7,6

A little awkward on the pick up

Punti positivi: Car was nice and clean. People were nice

Punti negativi: Awkward meeting point for off airport pickup. Pretty slow process vs some of the name brands

Recensione del set 2018

recensione fornita da
3,2

one of the worst car rental experiences I've had

Punti positivi: The car was pretty clean and drove decently. There were no major dents or scratches.

Punti negativi: Pick up was done with an agent that was a bit less than friendly. The car was in desperate need of an oil change and tune-up. Drop off was even worse! The man that did The Returned was abrupt and barely willing to help me in any way with my luggage or anything else. The woman who was driving the shuttle for me back to the airport insisted that I get out in spite of the cold weather and walk so that she didn't have to be inconvenienced by dropping me off at the normal stop. It was cold, I was hauling three pieces of luggage and it only made my experience that much worse! One of the three gentlemen who were on the shuttle who have been picked up at the stop (and had waited far longer than they had expected) called this service "not so ez" car rental. I now understand why he called it that. I won't rent with this service again.

Recensione del mar 2018

recensione fornita da
2,0

They closed early and stranded us at the airport

Punti negativi: Our airplane was slightly delayed but still arrived before midnight which is when E-Z rent-A-car closes. But for whatever reason they decided to close at 11PM, before we even landed, which left us stranded and looking for an available car rental at the airport when all other agencies were closing soon. Fortunately we did find one but ended up spending nearly 7 times as much for the car. I have half a mind to file a complaint with the BBB and get EZ to pay for this since it's their fault we were left in that situation. I will NEVER rent a car with them again.

Recensione del feb 2018

recensione fornita da
2,0

Punti positivi: Nothing, EZ rental seems like a scam did not pick up rental

Punti negativi: They do not properly inform customers and try to add hidden charges.

Recensione del feb 2018

recensione fornita da
2,0

Missing Car

Punti positivi: When I arrived, no car was available. I had to rent a car from another company at a much higher price due to the last-minute change.

Recensione del feb 2018

recensione fornita da
10,0

Quick and easy

Punti positivi: The vehicle was newer and got great fuel mileage. Car was clean and ready to go when we arrived. Staff was great as well including the shuttle driver.

Recensione del feb 2018

recensione fornita da
6,0

Would pay extra at a competitor next time

Punti positivi: We received a Chevy Cruz and it was very roomy and clean. The price was right but the check-in experience made it an uncomfortable experience. The expectation that I would carry around my personal auto insurance policy is outrageous. I just happened to have an app with my insurance company on my phone showing my name which prevented me from having to pay for the EZ car rental protection plan. I’m a frequent renter of cars and this was a first. Outrageous! We waited over 30 minutes for the shuttle to pick us up at DCA but ended up taking a ride from the hotel next door or would have missed our appointment that we had to rent the car for. My advice is to pay a little extra and be treated fairly and honestly.

Recensione del feb 2018

recensione fornita da
8,8

Punti positivi: I liked the price. There was only 2 other people in line when I went to go pick it up. The process was quick and easy. Drop off was quick.

Punti negativi: I found orange peels and a fake nail in the seat. Location is a little out of the way, but the price and ease made it worth it.

Recensione del gen 2018

recensione fornita da
4,0

Not at DCA!

Punti negativi: You had to take a shuttle from DCA and they weren't answering their phone when we tried to call to figure out how to get the shuttle.

Recensione del gen 2018

recensione fornita da
3,6

Rude staff, dirty car

Punti positivi: Quick pick up and drop off, also cheap price.

Punti negativi: The agent was rude and the car was dirty upon pick up. It seems as if it wasn't washed and the interior had a lot of mud smears. You get what you pay for.

Recensione del gen 2018

recensione fornita da

10,0

Quick and easy

Punti positivi: The vehicle was newer and got great fuel mileage. Car was clean and ready to go when we arrived. Staff was great as well including the shuttle driver.

Recensione del feb 2018

recensione fornita da
8,8

Punti positivi: I liked the price. There was only 2 other people in line when I went to go pick it up. The process was quick and easy. Drop off was quick.

Punti negativi: I found orange peels and a fake nail in the seat. Location is a little out of the way, but the price and ease made it worth it.

Recensione del gen 2018

recensione fornita da

7,6

Punti negativi: The car smelled like body odor

Recensione del mag 2019

recensione fornita da
7,6

A little awkward on the pick up

Punti positivi: Car was nice and clean. People were nice

Punti negativi: Awkward meeting point for off airport pickup. Pretty slow process vs some of the name brands

Recensione del set 2018

recensione fornita da

2,0

Punti negativi: notify whether it's cancelable or not

Recensione del set 2019

recensione fornita da
3,2

one of the worst car rental experiences I've had

Punti positivi: The car was pretty clean and drove decently. There were no major dents or scratches.

Punti negativi: Pick up was done with an agent that was a bit less than friendly. The car was in desperate need of an oil change and tune-up. Drop off was even worse! The man that did The Returned was abrupt and barely willing to help me in any way with my luggage or anything else. The woman who was driving the shuttle for me back to the airport insisted that I get out in spite of the cold weather and walk so that she didn't have to be inconvenienced by dropping me off at the normal stop. It was cold, I was hauling three pieces of luggage and it only made my experience that much worse! One of the three gentlemen who were on the shuttle who have been picked up at the stop (and had waited far longer than they had expected) called this service "not so ez" car rental. I now understand why he called it that. I won't rent with this service again.

Recensione del mar 2018

recensione fornita da
2,0

They closed early and stranded us at the airport

Punti negativi: Our airplane was slightly delayed but still arrived before midnight which is when E-Z rent-A-car closes. But for whatever reason they decided to close at 11PM, before we even landed, which left us stranded and looking for an available car rental at the airport when all other agencies were closing soon. Fortunately we did find one but ended up spending nearly 7 times as much for the car. I have half a mind to file a complaint with the BBB and get EZ to pay for this since it's their fault we were left in that situation. I will NEVER rent a car with them again.

Recensione del feb 2018

recensione fornita da
2,0

Punti positivi: Nothing, EZ rental seems like a scam did not pick up rental

Punti negativi: They do not properly inform customers and try to add hidden charges.

Recensione del feb 2018

recensione fornita da
2,0

Missing Car

Punti positivi: When I arrived, no car was available. I had to rent a car from another company at a much higher price due to the last-minute change.

Recensione del feb 2018

recensione fornita da
6,0

Would pay extra at a competitor next time

Punti positivi: We received a Chevy Cruz and it was very roomy and clean. The price was right but the check-in experience made it an uncomfortable experience. The expectation that I would carry around my personal auto insurance policy is outrageous. I just happened to have an app with my insurance company on my phone showing my name which prevented me from having to pay for the EZ car rental protection plan. I’m a frequent renter of cars and this was a first. Outrageous! We waited over 30 minutes for the shuttle to pick us up at DCA but ended up taking a ride from the hotel next door or would have missed our appointment that we had to rent the car for. My advice is to pay a little extra and be treated fairly and honestly.

Recensione del feb 2018

recensione fornita da
4,0

Not at DCA!

Punti negativi: You had to take a shuttle from DCA and they weren't answering their phone when we tried to call to figure out how to get the shuttle.

Recensione del gen 2018

recensione fornita da
3,6

Rude staff, dirty car

Punti positivi: Quick pick up and drop off, also cheap price.

Punti negativi: The agent was rude and the car was dirty upon pick up. It seems as if it wasn't washed and the interior had a lot of mud smears. You get what you pay for.

Recensione del gen 2018

recensione fornita da

Sunnycars

2 sedi at Aeroporto di Washington Ronald Reagan

╳

Punti di autonoleggio

Sunnycars

Punti di ritiro a Aeroporto di Washington Ronald Reagan

1 Aviation Circle

2500 National Avenue Garage A

Advance Car And Truck Rental

1 sede at Aeroporto di Washington Ronald Reagan

╳

Punti di autonoleggio

Advance Car And Truck Rental

Punti di ritiro a Aeroporto di Washington Ronald Reagan

2600 Jefferson Davis Hwy, Arlington

+1 703 838 1666

Easirent

1 sede at Aeroporto di Washington Ronald Reagan

╳

Punti di autonoleggio

Easirent

Punti di ritiro a Aeroporto di Washington Ronald Reagan

Ronald Reagan Washington National Airport

lunedì	00:01 - 23:59
martedì	00:01 - 23:59
mercoledì	00:01 - 23:59
giovedì	00:01 - 23:59
venerdì	00:01 - 23:59
sabato	00:01 - 23:59
domenica

Europcar

1 sede at Aeroporto di Washington Ronald Reagan

╳

Punti di autonoleggio

Europcar

Punti di ritiro a Aeroporto di Washington Ronald Reagan

Please Go To The Advantage Counter

+1 703 838 1666

keddy by Europcar

1 sede at Aeroporto di Washington Ronald Reagan

╳

Punti di autonoleggio

keddy by Europcar

Punti di ritiro a Aeroporto di Washington Ronald Reagan

2600 Jefferson Davis Hwy, Washington Reagan Airport

+1 703 838 1666

Rent-A-Wreck

1 sede at Aeroporto di Washington Ronald Reagan