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9,6
Punti positivi: Staff was friendly and super fast. Signage for rental dropoff was a little confusing and hard to find. Once inside the facility, all was fast and easy.
Punti negativi: Better signage for dropoff location. True for all rentals.
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9,6
Punti positivi: Vehicle type and condition, ease of booking, convenience of returning in an alternate city, friendliness of staff in return location.
Punti negativi: Service agent at BWI was not the most friendly, but they were efficient.
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2,0
Punti negativi: I was told by customer service that I would be reimbursed for my hotel and the tire I paid for and was told now that I will not be reimbursed for my hotel. The customer service at BWI is horrible. PLEASE DO NOT rent a car from them. My tire got flat and I purchased a tire but had to get a hotel.
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9,6
Punti positivi: Car was great size and what was expected. Service and staff were great.
Punti negativi: Was Given wrong car at first but after 15 minutes or so we were taken care of.
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9,6
Punti positivi: great experience, the Alamo guy Valentine Nweke was really helpful picking up.
Punti negativi: driving to the Miami airport to drop off is not easy because of traffic and construction, too bad there isn't an off-airport drop off.
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9,2
Punti positivi: Staff was fine, both in Baltimore and Philadelphia.
Punti negativi: Was confused about the additional insurance I thought I purchased. One was through a third party, but I didn't realize that Alamo would come back and ask me for even more insurance. Made me skeptical of the first policy I got. I got a nice truck for a great price, was a little larger than I wanted.
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9,2
Punti negativi: The inside of the windshield was filthy
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10,0
Punti negativi: Friendly and helpful staff!
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9,6
Punti positivi: Yes.
Punti negativi: No charge for spouse to drive other rentals never charge us.
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10,0
Punti positivi: Staff great at drop off and at receiving. Everything great.
Punti negativi: When you call in, know what online rates are and dont give one that is worse...used online.
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10,0
Punti negativi: Perfect experience. Fast service & nice selection to choose from.
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6,0
Punti positivi: yes
Punti negativi: after I drove away I noted that the front end wheels were severely turned to the right on the dash computer pic...…. but I forgot to tell the girl when I returned please check, this was not a safe truck only do to the picture of the alignment shown
recensione fornita da
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9,6
Punti positivi: Staff was friendly and super fast. Signage for rental dropoff was a little confusing and hard to find. Once inside the facility, all was fast and easy.
Punti negativi: Better signage for dropoff location. True for all rentals.
recensione fornita da
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9,6
Punti positivi: Vehicle type and condition, ease of booking, convenience of returning in an alternate city, friendliness of staff in return location.
Punti negativi: Service agent at BWI was not the most friendly, but they were efficient.
recensione fornita da
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9,6
Punti positivi: Car was great size and what was expected. Service and staff were great.
Punti negativi: Was Given wrong car at first but after 15 minutes or so we were taken care of.
recensione fornita da
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9,6
Punti positivi: great experience, the Alamo guy Valentine Nweke was really helpful picking up.
Punti negativi: driving to the Miami airport to drop off is not easy because of traffic and construction, too bad there isn't an off-airport drop off.
recensione fornita da
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9,2
Punti positivi: Staff was fine, both in Baltimore and Philadelphia.
Punti negativi: Was confused about the additional insurance I thought I purchased. One was through a third party, but I didn't realize that Alamo would come back and ask me for even more insurance. Made me skeptical of the first policy I got. I got a nice truck for a great price, was a little larger than I wanted.
recensione fornita da
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9,2
Punti negativi: The inside of the windshield was filthy
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10,0
Punti negativi: Friendly and helpful staff!
recensione fornita da
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9,6
Punti positivi: Yes.
Punti negativi: No charge for spouse to drive other rentals never charge us.
recensione fornita da
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10,0
Punti positivi: Staff great at drop off and at receiving. Everything great.
Punti negativi: When you call in, know what online rates are and dont give one that is worse...used online.
recensione fornita da
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10,0
Punti negativi: Perfect experience. Fast service & nice selection to choose from.
recensione fornita da
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2,0
Punti negativi: I was told by customer service that I would be reimbursed for my hotel and the tire I paid for and was told now that I will not be reimbursed for my hotel. The customer service at BWI is horrible. PLEASE DO NOT rent a car from them. My tire got flat and I purchased a tire but had to get a hotel.
recensione fornita da
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6,0
Punti positivi: yes
Punti negativi: after I drove away I noted that the front end wheels were severely turned to the right on the dash computer pic...…. but I forgot to tell the girl when I returned please check, this was not a safe truck only do to the picture of the alignment shown
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