Valutazione dei viaggiatori
8.0
Il personale è molto cordiale ed efficente, la macchina era nuovissima corrispondente al segmento scelto. Va migliorata la comunicazione, soprattutto in relazione ai documenti necessari per il noleggio. Sia il fornitore che il broker comunicano che per noleggiare in US ci vuole una patente internazionale ma questa è un informazione sbagliata. Se si è possessori di una patente italiana l'IDP non è richiesta per legge né in California, né in Arizona, né in Nevada.Recensione del 21 set 2023
recensione fornita da![kayak]()
2.0
Impossible to have the car I booked: 3 hours wait !!!Recensione del 31 ago 2023
recensione fornita da![kayak]()
2.0
Awful pick up experience. Reserved car for pickup at 12pm, arrived at check in desk at 11:15am as I wanted to ensure I picked up the car on time. Waited in the queue for over an hour to be seen, whereupon I was told I would need to wait over an hour to get my car. All told, I left with the car at 3:30pm, three and a half hours after my scheduled pick up time!!! The car itself was fine but the pick up experience was horrendous and over booked. AvoidRecensione del 21 ago 2023
recensione fornita da![kayak]()
6.0
I didn't like that the person at the counter lied to me to get me to change my reservation to a larger car and to get me to purchase extra insurance and to get me to pay for tolls for bridges that I wasn't even going to drive on.Recensione del 19 ago 2023
recensione fornita da![kayak]()
2.0
They have an average 2-3 hour wait time to pick up a car you reserved. They charged us an extra driver fee even though we are married and they are not supposed to do that in California, then refused to reverse it. By far the worst rental experience I have ever had and I will never rent from them again.Recensione del 16 ago 2023
recensione fornita da![kayak]()
2.0
never got a car, they had a 2 hour wait for pickupRecensione del 28 lug 2023
recensione fornita da![kayak]()
2.0
2+ hour wait just to get rental car at SFO. Unacceptable. Do not prepay or ever get a car from Thrifty.Recensione del 24 lug 2023
recensione fornita da![kayak]()
4.0
The drop off was excellent. The pick up was TERRIBLE. The attendant LIED to me about state law requiring me to buy extra liability insurance over and above what i had through my credit card. Kept spinning me a bunch of bullshit. Hopefully i got that resolved when I returned the vehicle. Extremely slow pickup process. There has to be a better wayRecensione del 17 lug 2023
recensione fornita da![kayak]()
2.0
Despite filling out the forms a day in advance, there were no cars to rent when I arrived at the counter. I was told it would be a two hour wait. And because we were traveling with children, we needed a car immediately so we had to rent from another vendor and they cost twice as much as the reservation that was made weeks in advance. Thoroughly disappointed in kayak / Hertz / Thrifty.Recensione del 12 lug 2023
recensione fornita da![kayak]()
2.0
The car we reserved was no where near the quality of the car we received. The pickup process was horrendous, tedious and lengthy.Recensione del 1 lug 2023
recensione fornita da![kayak]()
10.0
Gentili e upgrade gratuitoRecensione del 28 giu 2023
recensione fornita da![kayak]()
2.0
The line for pickup was at least 3 hours. I waited in line for over 2 hours just to get to the counter. At the counter I was told it could take another to get a car. Other people waited for over 3 hours. I cancelled the reservation in the end and did not rent from them. This was at SFO early afternoon mid weekRecensione del 26 giu 2023
recensione fornita da![kayak]()
