Prenota auto a noleggio Sixt a Firenze

Car was great, but feel like I was taken advantage of

Punti positivi: The car was great. It was new, clean, and drove great. No complaints there at all. The ease of drop off was great also.

Punti negativi: I did not like that I was told by the agent that if the car had “one scratch on it” I would be billed for the FULL PRICE of the vehicle. Unless of course I purchased their insurance. I asked the agent three times to clarify that and her answer was the same. Period. One scratch (even if cause by luggage) and I would be responsible for the entire cost of the car. What sort of policy is that? It’s a rental car. Scratches will happen. Unfortunately, I was stuck- it was a Sunday and the other rental companies were closed. I had three teenagers and had just flown for 15 hours and taken a train to get there. I needed the car. There wasn’t a manager to discuss this with either. I ended up agreeing to the insurance because of what the agent continued to assert was their policy.

Renters Beware!

Punti positivi: Without a GPS returning the vehicle nearly impossible at he Florence airport. No address on the return documents. Had to follow a return bus from the airport to the car return location.

Punti negativi: Documents are only in Italian. Not a clear understanding f what you are signing. Sixth in US has no affiliation with the company in Italy. It is a separate franchise. Hint: pic up full coverage on the rental vehiclle, or count the scratches and photography the body before leaving the lot. Make sure someone there signs off on any damage before you leave the lot if you don't get full coverage. $20 Euro a day for full coverage. A rip off..