Prenota auto a noleggio Enterprise a Seattle

Punti positivi: Picking up was great! Maybe because there weren't a lot of people, we were able to pick our own car, inspect it, etc etc.

Punti negativi: Drop off was the polar opposite of the pickup experience. I don't think time of day or day of week is an excuse since Enterprise should know Sunday evening is probably peak hours for returning cars. The return station was understaff and there were tons of returns. There were at least 10 cars ahead of us waiting for a return. Luckily, we walked up to the office and asked and she said we only need to wait if we want a receipt. We were already running late so we just left. I definitely think this can be handled better.

Punti negativi: Pick up and drop off

Punti negativi: I don’t know how Enterprise manages to staff even remote branches with seemingly driven, young professionals, but that’s my impression. Great experience at the Broadway (Seattle) branch.

Punti positivi: After driving on the freeway with my just-picked-up rental, it started to make a loud "thrumming" sound that made us nervous to drive it cross state. They saved the trip and didn't bat an eye when I showed up at the next available location to ask for a swap of vehicle.

Punti positivi: Able to work with me when I had to make adjustments to the reservation, to provide a good transport for family who needed help getting to the doctor.

Punti positivi: Staff were extremely helpful and kind!

Punti negativi: The price was too high.