Recensioni recenti
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- Positive
- Neutrali
- Negative
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6,8
Punti negativi: The screens inside the car were smudged and not wiped off well. The person who helped us with our rental tried to pressure us into an upgrade and also into buying the insurance even though we were covered already through our own insurance, and we also already declined it when making the online reservation. He was very pushy.
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10,0
Punti positivi: nice staff, easy process
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4,4
Punti positivi: No
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10,0
Punti positivi: Friendly, helpful, easy, would definitely recommend and rent again.
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7,6
Punti negativi: No upgrade available when promised upgrade.
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9,2
Punti positivi: The staff in Seattle were all having a good time and the employee in San Francisco was so kind, even though it was 4 AM!
Punti negativi: The car looked like it needed to be detailed
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10,0
Punti positivi: Staff was friendly. Car we reserved (Cadillac XTS) was not available. Substitute Infiniti SUV was fun to drive but not roomy enough for 4 adults and luggage.
Punti negativi: I know it's difficult to coordinate, but it would be nice if cars reserved were the cars delivered.
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7,6
Punti positivi: Pickup and drop off were pretty simple. Employee was helpful at pickup. Car was great and clean and worked. Pretty straightforward.
Punti negativi: Guy at drop off was a little uncommunicative, esp since this is my first time renting a car. Also I was charged a different price than I was quoted online, mostly due to the under-25 fee I was warned about. But the place I discovered it was when I dropped off my car and received the bill.
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8,0
Punti positivi: Picking up and dropping off was a breeze and both staff interactions were delightful.
Punti negativi: Interactions and booking with Alamo was great. If you can afford it, try to do a step up from the economy cars if you plan on driving longer than 20-30 minutes.
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9,6
Punti positivi: Pick up and drop off were straightforward.
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10,0
A++++
Punti positivi: Service
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10,0
Excellent and friendly customer service!
Punti positivi: From the initial booking to retrieving our car, it was easy. We got to pick out the car we wanted to drive, in the class we chose. I like the freedom I had to pick the car I wanted to drive.
Punti negativi: That my vacation was so short!! ☺️
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10,0
Punti positivi: nice staff, easy process
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10,0
Punti positivi: Friendly, helpful, easy, would definitely recommend and rent again.
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9,2
Punti positivi: The staff in Seattle were all having a good time and the employee in San Francisco was so kind, even though it was 4 AM!
Punti negativi: The car looked like it needed to be detailed
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10,0
Punti positivi: Staff was friendly. Car we reserved (Cadillac XTS) was not available. Substitute Infiniti SUV was fun to drive but not roomy enough for 4 adults and luggage.
Punti negativi: I know it's difficult to coordinate, but it would be nice if cars reserved were the cars delivered.
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9,6
Punti positivi: Pick up and drop off were straightforward.
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10,0
A++++
Punti positivi: Service
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10,0
Excellent and friendly customer service!
Punti positivi: From the initial booking to retrieving our car, it was easy. We got to pick out the car we wanted to drive, in the class we chose. I like the freedom I had to pick the car I wanted to drive.
Punti negativi: That my vacation was so short!! ☺️
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6,8
Punti negativi: The screens inside the car were smudged and not wiped off well. The person who helped us with our rental tried to pressure us into an upgrade and also into buying the insurance even though we were covered already through our own insurance, and we also already declined it when making the online reservation. He was very pushy.
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7,6
Punti negativi: No upgrade available when promised upgrade.
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7,6
Punti positivi: Pickup and drop off were pretty simple. Employee was helpful at pickup. Car was great and clean and worked. Pretty straightforward.
Punti negativi: Guy at drop off was a little uncommunicative, esp since this is my first time renting a car. Also I was charged a different price than I was quoted online, mostly due to the under-25 fee I was warned about. But the place I discovered it was when I dropped off my car and received the bill.
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8,0
Punti positivi: Picking up and dropping off was a breeze and both staff interactions were delightful.
Punti negativi: Interactions and booking with Alamo was great. If you can afford it, try to do a step up from the economy cars if you plan on driving longer than 20-30 minutes.
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