Punti positivi: Very friendly employees.
Punti negativi: Text about the airport counter being closed. Too much unnecessary walking. A little too long wait for rental.
Punti negativi: Walked all the way to airport counter then found out it was closed and to proceed directly to garage. A text would have been nice.
Punti negativi: Super smooth rental and excellent price. Highly recomnended!
Punti positivi: Pickup staff were great and I appreciated the vehicle they offered me!
Punti negativi: Vehicle had trash in it, which is extra concerning during COVID and I was left feeling very unconfident that it had been cleaned/disinfected per protocol. Changing details regarding dropoff once I already had the car was a *nightmare* with Enterprise customer service.
Punti positivi: Free upgrade
Punti negativi: Nothing; totally satisfied
Punti positivi: The guy who waited on me at pickup and drop-off was awesome.
Punti negativi: The vehicle was very uncomfortable. The outside of the vehicle had several scratches and dings. The carpet on the driver's side was ragged and torn. The back of the vehicle had stains and the plastic had deep scrapes. I was not happy with the vehicle at all. Also I will not rent from that location ever again. For what it cost, I expected the vehicle to be in way better shape than it was.
Punti positivi: Staff very Covid Conscious
Punti positivi: I enjoyed how easily I was able to pickup and drop off the vehicle. The employees were friendly as well.
Punti negativi: The vehicle was low on wiper fluid, tire pressure (around 29 when vehicle required 33 psi), and the car steering wheel and gear shift were dirty.
Punti positivi: Staff was professional.
Location is horrible
Punti negativi: Location, price, cleanliness should all be improved upon.
Punti positivi: The agent explained the basic operations of the vehicle, which was really helpful as I always have to search to figure each new car's set-up.
Punti negativi: Other than a sign to state that we could not enter the office, there was no indication of where to stand outside so there was confusion on who was next in line to be served. Additionally, it was extremely sunny and hot and there were no coverings or shade to wait in. The agent did not inform me that the rental drop-off location in DC that was on my reservation is currently closed due to COVID-19, so I didn't know that I had to drop-off the vehicle at a completely different location than I had selected.
Punti negativi: The car smelled like cigarette smoke. I mentioned when I picked it up but they said it smelled like a normal car. I noticed every time I got back in the vehicle.
Punti positivi: The employee we had contact with was outgoing, kind and friendly.
Punti negativi: They didn’t have the car we actually booked (it was being given to another customer as I arrived) so we were switched to something similar. We were up sold on insurance coverage after being told that the Allianz policy offered online didn’t really cover anything. If we wanted to leave on Sunday there were really limited hours (12p-3p, leaving us to rent the car another day to eliminate the hassle/give us the freedom to leave when we wanted). The option to pay with my credit card online didn’t work causing some confusion before picking up the car.
Media (Ford Escape o simile) è il tipo di auto più prenotato con Enterprise a Nashville.
Enterprise dispone di 8 punti di ritiro a Nashville. Guarda la Enterprise mappa per trovare le migliori opzioni per te.