Valutazione dei viaggiatori
2.0
Two hours wait in order to get a carRecensione del 9 ago 2023
recensione fornita da![kayak]()
2.0
Never even got to get a rental.. Paid through kayak and was told using a third party was a big mistake by Dollar. They wanted a $500 deposit bc I had a debit card. Ended up losing money and using a different car service called Turo.Recensione del 7 ago 2023
recensione fornita da![kayak]()
2.0
We arrived at 12:30am and, along with several other customers, to discover they had no cars despite all of us having reservations. They locked the doors & wouldn’t talk to us for awhile, then told us all to come back the next day. We had to take an Uber 45 minutes to and from our hotel. Will not use them again- terrible customer service. What is the point if a reservation if they don’t hold a car for you!?Recensione del 14 mag 2023
recensione fornita da![kayak]()
4.0
They need to show to underage pricesRecensione del 30 apr 2023
recensione fornita da![kayak]()
8.0
The only problem was there were no cars readily available. We waited about 45 minutes after we went to the check-in counter. We passed on taking the electric vehicle, so waited for the next.Recensione del 3 mar 2023
recensione fornita da![kayak]()
4.0
Rental car rates have become outrageous. But then, to pay that much to rent a car and then have to wait for nearly an hour in line to pick it up after you have flown for hours and still have a 3 Hour Drive ahead is ridiculous.Recensione del 31 ott 2022
recensione fornita da![kayak]()
2.0
The line was 2 hours.Recensione del 1 ago 2022
recensione fornita da![kayak]()
2.0
I made a mistake on my booking dates and did not realize it until after the rental period had started. While excellent costumer service would have been too let me rebook with perhaps a fee, good customer service would have been to offer some kind of discount or upgrade. Dollar would have none of that. They took my free money and effectively told me to buzz off. I assure you, I won't give them any more of my money. Also, note that Dollar and Thrifty are subsidiaries of Hertz.Recensione del 3 giu 2022
recensione fornita da![kayak]()
2.0
It took an hour to get through the line to get to the counter. It took ANOTHER hour to get the car.Recensione del 1 giu 2022
recensione fornita da![kayak]()
8.0
The cost for the rental of a compact/economy car was excessive, although Dollar was the cheapest among the options at San Diego Airport.Recensione del 27 apr 2022
recensione fornita da![kayak]()
2.0
Beware - smaller car was provided than was reserved (causing us to have a seat filled with luggage and luggage on our laps), and NO communication between the place you call and the rental locations. I was told I could stop by any location for an upgrade, but they couldn’t provide details on inventory, I had to physically go (and of course when I did, no cars were available).Recensione del 25 apr 2022
recensione fornita da![kayak]()
8.0
Great value with easy pick up and drop off. At pick-up sales agent did not seem to know all the cars available and tried to get us to agree to a smaller model.Recensione del 10 mar 2022
recensione fornita da![kayak]()
