Recensioni ospiti
Valutazione complessiva
7,3
Buono
Basato su 6.427 recensioni
Complessivo
6,9
Pulizia
7,7
Comfort
7,6
Ritiro/Riconsegna
6,3
Qualità/Prezzo
7,2
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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5,6
Very poorly makred return point.
Punti positivi: Once inside everything went well
Punti negativi: Whoever put up the sign for return should be given a reality check. there was a sign but it was on a one way street and was facing the wrong direction. It could only been seen by driving by the entrance and then looking backwards to see it, not something that many people would do. We drove around the block (not easy to do) three times and until my wife got out and circled the block did she see the sign and direct me in. Place the sign so that you can see it while driving by.
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10,0
Punti positivi: fast and comprehensive procedures
Punti negativi: the car was so-so
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10,0
Punti positivi: very quick drop off
Punti negativi: -
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10,0
Great friendly
Punti positivi: Very attentive
Punti negativi: Everything was great
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4,0
No fine print
Punti positivi: Car was a wreck, clean in the inside but banged up on the outside. I took over 20 pictures to document damage. Then they place 600 euro deposit on our card
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4,0
Bad service experience
Punti positivi: The car was actually ok.
Punti negativi: I had to wait more than 60 min- to get the car and consequently missed my golf appointment. They did not tell me where to drop the car off. I went to the office but they directed me to the garage where i picked ud the car. They could have told that in advance. Then i HATE, HATE, HATE renting cars online and purchasing some assurance at the same time, but then at the counter I am being told that I have zero insurance and do I want to take that risk? I could potentially go banckrupt if anything happens with the car. Do you know how the locals drive.?? That is the biggest problem when one company is responsible for the sale and another for delivering the car. It is not servie it is pestering the customer. Stop doing it. Try to be rental companies and not insurance companies and change the f.... busines model. It is sick. !!!
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6,4
Punti positivi: The car, a Yaris, was good.
Punti negativi: The check-in counter was very slow. It was three companies in one office and almost an hour wait on pick-up and drop-off (because we needed to get some money back for returning early).
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8,8
Car was good, insurance insane.
Punti positivi: Not hard to rent a car, car was in good condition, but the rear seat was very wet.
Punti negativi: The insurance offers. It wasn't clear what was required for insurance in Spain and they just wanted me to pay more than the rental price for insurance that I may not need. There was also a sign on the desk about it being widespread that crooks slash tires on rental cars. Why isn't there a very simple basic insurance that the company already includes in their rental price to protect their customers - they know it's a problem an are making us pay for insurance individually. The insurance is much more than the car rental, anyone renting a car should do just about anything but buy that insurance.
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6,4
VERY poor signage
Punti negativi: NO SIGN outside building next to Barcelona bus station that Dollar was located within the Hertz/Thrifty location. The ONLY sign at that location was INSIDE and even that is very small. I spent 45 minutes looking for Dollar.
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10,0
Ok
Punti positivi: Everything was ok, i guess. The value for money was good but we rented for 13 days and they gave us a car with 450 km till service check
Punti negativi: They should tell the customers the amount blocked for the car before renting not after ,the adresses of pickup/dropoff should be 100% accurate and they should answer the phone!
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9,2
Unfair charge
Punti positivi: Pick up was easy, friendly. Car was clean and well working.
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2,0
Punti positivi: No address and didn't pick up the phone so couldn't take the car
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10,0
Punti positivi: fast and comprehensive procedures
Punti negativi: the car was so-so
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10,0
Punti positivi: very quick drop off
Punti negativi: -
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10,0
Great friendly
Punti positivi: Very attentive
Punti negativi: Everything was great
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8,8
Car was good, insurance insane.
Punti positivi: Not hard to rent a car, car was in good condition, but the rear seat was very wet.
Punti negativi: The insurance offers. It wasn't clear what was required for insurance in Spain and they just wanted me to pay more than the rental price for insurance that I may not need. There was also a sign on the desk about it being widespread that crooks slash tires on rental cars. Why isn't there a very simple basic insurance that the company already includes in their rental price to protect their customers - they know it's a problem an are making us pay for insurance individually. The insurance is much more than the car rental, anyone renting a car should do just about anything but buy that insurance.
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10,0
Ok
Punti positivi: Everything was ok, i guess. The value for money was good but we rented for 13 days and they gave us a car with 450 km till service check
Punti negativi: They should tell the customers the amount blocked for the car before renting not after ,the adresses of pickup/dropoff should be 100% accurate and they should answer the phone!
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9,2
Unfair charge
Punti positivi: Pick up was easy, friendly. Car was clean and well working.
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5,6
Very poorly makred return point.
Punti positivi: Once inside everything went well
Punti negativi: Whoever put up the sign for return should be given a reality check. there was a sign but it was on a one way street and was facing the wrong direction. It could only been seen by driving by the entrance and then looking backwards to see it, not something that many people would do. We drove around the block (not easy to do) three times and until my wife got out and circled the block did she see the sign and direct me in. Place the sign so that you can see it while driving by.
recensione fornita da
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4,0
No fine print
Punti positivi: Car was a wreck, clean in the inside but banged up on the outside. I took over 20 pictures to document damage. Then they place 600 euro deposit on our card
recensione fornita da
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4,0
Bad service experience
Punti positivi: The car was actually ok.
Punti negativi: I had to wait more than 60 min- to get the car and consequently missed my golf appointment. They did not tell me where to drop the car off. I went to the office but they directed me to the garage where i picked ud the car. They could have told that in advance. Then i HATE, HATE, HATE renting cars online and purchasing some assurance at the same time, but then at the counter I am being told that I have zero insurance and do I want to take that risk? I could potentially go banckrupt if anything happens with the car. Do you know how the locals drive.?? That is the biggest problem when one company is responsible for the sale and another for delivering the car. It is not servie it is pestering the customer. Stop doing it. Try to be rental companies and not insurance companies and change the f.... busines model. It is sick. !!!
recensione fornita da
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6,4
Punti positivi: The car, a Yaris, was good.
Punti negativi: The check-in counter was very slow. It was three companies in one office and almost an hour wait on pick-up and drop-off (because we needed to get some money back for returning early).
recensione fornita da
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6,4
VERY poor signage
Punti negativi: NO SIGN outside building next to Barcelona bus station that Dollar was located within the Hertz/Thrifty location. The ONLY sign at that location was INSIDE and even that is very small. I spent 45 minutes looking for Dollar.
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2,0
Punti positivi: No address and didn't pick up the phone so couldn't take the car
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Altre agenzie a Barcellona
Dove posso trovare auto a noleggio Dollar a Barcellona?
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+34 932 983 637I migliori consigli per noleggiare un'auto con Dollar a Barcellona
- In media auto Economy con Dollar a Barcellona sono più economiche di circa 56% rispetto ad altre tipologie
Domande Frequenti sul noleggio auto con Dollar a Barcellona
Qual è l'autonoleggio di Dollar più scelto a Barcellona?
Mini (Fiat 500 o simile) è il tipo di auto più prenotato con Dollar a Barcellona.
Quanti autonoleggi di Dollar ci sono a Barcellona?
Dollar dispone di 6 punti di ritiro a Barcellona. Guarda la Dollar mappa per trovare le migliori opzioni per te.
Dollar dispone di un autonoleggio per il ritiro in aeroporto Aeroporto di Barcellona-El Prat (BCN)?
Sì
Dollar offre servizi di navetta o ritiro da Aeroporto di Barcellona-El Prat (BCN)?
Sì