Autonoleggio a Aeroporto di Barcellona-El Prat

Punti negativi: At the check-in I was informed that as the rental was done via a USA based agency and that I was using an EU based credit card and drivers licence , that I was Absolutely OBLIGED to take their full insurance... otherwise the rental would not be honored. This despite I already have a good policy with both my own car and via my gold credit card. The insurance was more than the rental. I feel lied to by Kayak , Europcar, and whatever middle-man you sub-contracted via.

Punti positivi: The car we ended up getting was fine.

Punti negativi: We paid for a mustang convertible or similar but when we got there they considered a fiat 500 comparable. Then there only Other option was a VW bug convertible, in our minds going on a costal vacation and paying for an upgrade neither of those cars compared. Very unfortunate and put a damper on our trip

confused

Punti positivi: Was a little fast

Punti negativi: Trying to sell this company everything. They don't go with you to check the car. They tell you the car don't have scratch and when you go to check the car have some scratches also they tell you where the car is park and you don't see the car is park in different place. They charge you for everything

Hired a 4x4, got a 2wd. Absolutely shocked.

Punti positivi: I specifically hired a 4x4 as I was heading to the mountains to ski. I received a jeep Suv that appears to be a 4x4, but was in fact only 2wd. It was also on cheap aftermarket tyres. The vehicle was utterly incapable and could not even make it up an icy road to the accommodation, and later got stuck in a hotel car park. The pick up was delayed by an hour while i waited around too. I am awaiting a compete refund for this booking.

Punti negativi: Being given a 2wd when I specifically ordered a 4x4

Punti negativi: Podczas odprawy poinformowano mnie, że w związku z wynajmem dokonanym za pośrednictwem amerykańskiej agencji i że korzystałem z unijnej karty kredytowej i licencji dla kierowców , że jestem całkowicie zobligowany do przyjęcia pełnego ubezpieczenia... w przeciwnym razie najem nie będzie honorowany. To pomimo, że mam już dobrą politykę zarówno w moim samochodzie, jak i za pośrednictwem mojej złotej karty kredytowej. Ubezpieczenie to więcej niż czynsz. Czuję się zaszczycony przez Kayak , Europcar i każdego podołanego przez siebie średniego człowieka.