Valutazione dei viaggiatori
2.0
First, the rental was not ready, we had to wait about an hour to get a car. Second, they overcharged for an extra day after we dropped off the car in time. Although the time they entered as starting time was not the time we left with the rental. They stamped the time at 11:47pm but didn’t get the car until pass 12:30 am. So we had to go the office to get the 2nd day charge removed. Third, they now said the is a crack in the windshield, after 48 hours that we return the car.Recensione del 21 ago 2023
recensione fornita da![kayak]()
6.0
Service desk and drop off were not helpful and really didn’t care about anything but selling you insurance when you pick up the vehicle. Also they didn’t have the vehicle I ordered and told me I would have to wait around 40 min to an hour and that was only if they could find one. The vehicle I got was nice but didn’t fit our stuff causing us to take two cars instead of oneRecensione del 16 lug 2023
recensione fornita da![kayak]()
10.0
Checkin took nearly an hour. There were 3 or 4 agents working and 4 guys standing around watching. Not sure why it takes so long, there were lots of cars in the lot. Granted that things were busy since the Ft Lauderdale airport was closed, but why does it have to be so slow?Recensione del 15 apr 2023
recensione fornita da![kayak]()
2.0
Kayak states fee cancellation, not the case. Stood in line over 1 hour to rent a car and their systems were down along with cars not available. I left the line and Uber Ed to my destinationRecensione del 28 dic 2022
recensione fornita da![kayak]()
2.0
Had reservation to pick up car at 2am. When I got to window to get it, they said it wouldnt be ready until 5Recensione del 23 ago 2022
recensione fornita da![kayak]()
4.0
Tampa counter was very slow to process the reservation. It wasn't overly busy but their computers just seemed to take a long time to pull up any info.Recensione del 9 mag 2022
recensione fornita da![kayak]()
8.0
I'm an Avis Preferred Member! However, I did NOT get a Preferred vehicle! The driver's seat was filthy dirty. To make thing worse...they gave me a Budget car. I know they are the same company, however, they had HUNDREDS of automobiles. NOT HAPPY Kayak app was Great!Recensione del 28 apr 2022
recensione fornita da![kayak]()
2.0
FYI: the staff is trying to scam you the moment you walk up. The price you see on Kayak has no bearing on what they’ll try to charge you at the counter. Never using Kayak or Avis again.Recensione del 1 apr 2022
recensione fornita da![kayak]()
10.0
Friendly and courteous person keep the good work thanksRecensione del 26 feb 2022
recensione fornita da![kayak]()
2.0
I liked the car. I could not have hated the process to get the car more. Additional CDC-mandated cleaning requirements along with so much stimulus money means no one is willing to clean these cars in-between rentals anymore. All the managers were cleaning the cars and their employees left to themselves to manage the process. I was in line for 2+ hours! It was awful! Drop off took like 3 minutes. It was a breeze.Recensione del 24 feb 2022
recensione fornita da![kayak]()
6.0
We are VERY tired of car rental companies constantly trying to upcharge us for services we don't need. All kinds of unnecessary insurance that is not wanted or needed. Almost everyone's charge card and personal auto insurance covers any possible claims. We especially didn't like how the woman that helped us tried to sneak in the "Basic" coverage for an extra $16 per day. Car was a Mitsubishi and was so-so.Recensione del 21 feb 2022
recensione fornita da![kayak]()
4.0
Got broken car upon arrival, it did ruined a day. Had to change it next day.. next car wasn’t bad. Had small crack and wasn’t clean (exterior). Will see what was final charge... Service was good. They were nice to customers, regardless businesses.. Nice ppl in Florida as usual.Recensione del 1 feb 2022
recensione fornita da![kayak]()
