Trova voli economici su Jetstar Japan

Punti positivi: I did not use this flight

Punti negativi: This flight was one of my flights going back to LA from Japan. But They canceled the flight suddenly and so my whole trip was cancelled without notifications and booked me on other flights (which was scheduled 2days later) but I didn’t receive any call or emails or anything. I bought this tickets through KAYAK (budget air) and Even kayak (budget air)did not send any emails or notifications. Budget air account page showed I didn’t have any flights in the future and that was really confusing. I noticed this cancellation on the day I was supposed to leave. I actually think notifying customers regarding flight cancellation or changes was KAYAK’s (budget air) responsibility because I bout tickets through them and they knew the flight changes. I found out the flight operating by Jet star was cancelled by myself and called customer center. Jetstar customer Center call charges expensive but always busy and they make you wait so long with charging. I was able to manage my trip eventually but this experience was very frustrating. the airflight company and this KAYAK should work more cooperatively for customers.

Punti positivi: Ticket price was cheap.

Punti negativi: Offer same price for check-in luggage at counter as when booking. Super long lines to check in, open service desk earlier.

Punti positivi: It got be from A to B

Punti negativi: Offer at least water for free. Provide something to entertain people. A lot of turbulence that seem to be manageable but it was not at the time.

Punti positivi: Nothing

Punti negativi: I paid $170 for the ticket then at the counter they tell me to pay $240 for the baggage worst customer service 2 hours late, no water just bad, really bad

Punti positivi: The pilot was increíble

Punti negativi: Not charging $45 for carry-ons over 7kg

Punti positivi: Horrible flight, worst flight of my life.

Punti negativi: Crew was horrible; can’t speak English, rude, have no idea how to treat customers.

Punti negativi: The flight wasn’t on time and overly turbulent. Very nice staff

Punti negativi: Almost one hour late in take off.

Punti positivi: I booked an round flight ticket but when I went to get on the return flight jet star didn’t have my booking

Punti positivi: Nothing

Punti negativi: Checkin process a mess, held passengers bag for lithium batteries when they had been taken out already, happened to 4 different passengers. Arbitrary enforcement of luggage rules and 7kg for total carryon is ridiculous. Not worth the hassle for any cost.

Punti positivi: Not much

Punti negativi: Completely disorganized, inconsistent and policies oddly enforced. My carryon which was ok to bring to Tokyo was flagged saying it was too large. Carryons total weight limitation was 7kg including everything you are carrying which was enforced arbitrary. Little common sense used.

Punti positivi: The seats on the plane

Punti negativi: The representative was making an announcement in Japanese. I approached the representative to ask what was said. I wasn’t acknowledged in any way. Didn’t look up and say anything. So I asked her in my raised voice as she was walking away and that’s when she said one minute. I thought it was very rud

Punti negativi: When I asked for something the crew responds

Punti positivi: Seats were comfy. Cabin crew were very friendly.

Punti negativi: Checkin was a nightmare. Almost 2 hours in line just to drop baggage and complete checkin .

Punti positivi: That the flight was not cancelled.

Punti negativi: I know that flight delays are unplanned events but, i this flight delay has ruined my plans for my weekend in Nagoya.

Punti negativi: Jetstar system was down and could not check in online. The line up to get boarding pass was long and it did delay the flight by an hour.

Punti positivi: crews at the counter were horrible and the flight was delayed

Punti negativi: Delayed flight

Punti negativi: Flight was delayed missed connection. Took very long time for oversized luggage.

Punti negativi: It ended up being cheaper and way more comfortable to take the train. Train was amazing highly recommend. Wifi was on fleek seats way bigger

Punti positivi: Price was ok, but they then charge you for every little thing.

Punti negativi: They would make long announcements in Japanese, most of the time followed by a 2-word translation in English, if they translated at all. We brought drinks on the plane which were then taken by the crew before takeoff. Seats were very uncomfortable and I could feel the knees of the person behind me.

Punti positivi: Crew did their jobs well.

Punti negativi: Jetstar shouldn’t have a printout saying BOARDING PASS when it’s not the boarding pass. Also the whole idea of showing your ticket once you m have entered the plane right after you have shown your ticket to get on the plane makes no sense.

Punti negativi: I wasted my money

Punti negativi: Be more compassionate to your passenger specially when connecting flight lost their luggage

Punti positivi: Nothing

Punti negativi: Checking process was horrible. Had to wait in 4 seperate lines

Punti negativi: The flight attendants never asked me if I wanted a meal, beverage or snack. Very rude and unprofessional. I had my purse and wallet on my lap. I was seated in the aisle seat. The male flight attendant helps the passenger sitting in the window seat and completely ignored me.

Punti positivi: Nothing, the flight was terrible the whole time

Punti negativi: Everything, the pilot could not even keep the plane straight

Punti positivi: The on board staff were very helpful and pleasant!

Punti negativi: We were allowed a carry on bag on our way to Narita. On the way back to Okinawa, they said it was too large (by 1”!) and we had to pay to check it. The flight was not full and there was a great deal of empty space in the overhead bins. I was not happy about this.

MIGHT BE MIGHT LAST JETSTAR FLIGHT

Punti positivi: The flight from Manila to Kansai was ok.

Punti negativi: Many things. Extra luggage I’ve paid for wasn’t registered when we checked. Also, Kix and Narita didn’t allow our stroller that is IATA certified to be on hand carry even if it was allowed in our flight outside of Manila.

very basic

Punti positivi: small plane

Punti negativi: They let first "priority passengers" most of them young men and wOmen. They did not think my age - 69- would be a priority too. no foos or drink was