Valutazione dei viaggiatori
2.0
I made a reservation but they had no cars to rent.Recensione del 21 ago 2023
recensione fornita da![kayak]()
10.0
Quick and efficient service.Recensione del 26 giu 2023
recensione fornita da![kayak]()
6.0
Drop-off was great! Just gave the agent the key upon arrival in the lot and I was on my way. Pickup was a bit of an issue. Had to wait about 15 minutes since there was only one agent at the counter. Agent was friendly and efficient but the previous customer apparently had some complications. All else was fine.Recensione del 25 giu 2023
recensione fornita da![kayak]()
2.0
Waited 1 hour to get a car that was filthyRecensione del 16 giu 2023
recensione fornita da![kayak]()
10.0
The woman who checked us in was fantastic. She was attentive, prompt, knowledgeable, and very friendlyRecensione del 12 giu 2023
recensione fornita da![kayak]()
2.0
After waiting an hour in line inside then had to wait 2+ outside with little chance of a car. I agreed to take an EV but said only if charged enough (at least 65 miles). Got in car at 1:40 am after starting process at 10:30 pm to find car at 32 miles left in charge. Had to find charging station and charged for 38 minutes so got to destination after 4 am — it’s an hour & half away. Hertz should not take reservations without enough cars available and staff to manage them.Recensione del 7 giu 2023
recensione fornita da![kayak]()
2.0
I returned my car to the expected location before the return time but was charged another day. I used the drop box because the location was closed that Sunday. There was no one there to confirm the car was returned. I also didn't receive any emailed receipts or explanation of the additional charges. There is no customer support person you can talk to, only automated messages.Recensione del 19 apr 2023
recensione fornita da![kayak]()
10.0
The price was very highRecensione del 21 lug 2022
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2.0
I wasn’t able to rent a car. They said “all the cars are from a new fleet. We don’t want to move them out of state. There are no rentals available”. After a confirmation online. Horrible experience.Recensione del 25 mag 2022
recensione fornita da![kayak]()
2.0
They refused to honor the reservation.Recensione del 4 mag 2022
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2.0
Heads up fellow travellers! Look in the trunk of your rental car BEFORE you leave the pick up location. Be sure to find out if there is a spare tire and/or that junky glue/self patch of a flat tire kit. Be sure to check the glue bottle! Nothing like getting a car with no spare and and empty glue bottle and discovering this only after you find you have a flat tire. Also - be sure to ask if their roadside assistance service and 800 number are 24-hour a day supported by LIVING HUMAN BEINGS.Recensione del 3 mag 2022
recensione fornita da![kayak]()
2.0
Only one person was available to finalize my reservation, so we stood in line for a half hour or so. The drop off location was closed. There was some uncertainty by the owner of the connected auto parts store whether I should leave the car there.Recensione del 28 apr 2022
recensione fornita da![kayak]()
