Autonoleggio a Aeroporto di Città del Messico Benito Juárez

1 sede at Aeroporto di Città del Messico Benito Juárez

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Hertz recensioni

Punti di autonoleggio

Hertz

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Av Capitan Carlos Leon

180 0709 5000

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Tutte le recensioni Hertz

Recensioni per Hertz a Aeroporto di Città del Messico Benito Juárez

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

10,0

Punti positivi: Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio.

Recensione del gen 2017

recensione fornita da
2,4

overcharged us, Terrible service, junky tiny car

Punti positivi: The return went pretty well and shuttle left on time.

Punti negativi: They reserve it as one price and then they never have the car and then charged us more money for a far smaller car than what we reserved for. They wouldn't allow us to waive the insurance even though I had a printed letter from my insurance and I agreed to a large deposit. I'll never rent here again.

Recensione del gen 2017

recensione fornita da

10,0

Punti positivi: Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio.

Recensione del gen 2017

recensione fornita da

2,4

overcharged us, Terrible service, junky tiny car

Punti positivi: The return went pretty well and shuttle left on time.

Punti negativi: They reserve it as one price and then they never have the car and then charged us more money for a far smaller car than what we reserved for. They wouldn't allow us to waive the insurance even though I had a printed letter from my insurance and I agreed to a large deposit. I'll never rent here again.

Recensione del gen 2017

recensione fornita da

N°2 in classifica

MEXRENTACAR

4,8 OK (3 recensioni)

1 sede at Aeroporto di Città del Messico Benito Juárez

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MEXRENTACAR recensioni

Punti di autonoleggio

MEXRENTACAR

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

AICM Terminal 1, Gate 2 y 8.

+52 334 170 8243

Tutte le recensioni MEXRENTACAR

Recensioni per MEXRENTACAR a Aeroporto di Città del Messico Benito Juárez

N°3 in classifica

Europcar

4,0 OK (9 recensioni)

1 sede at Aeroporto di Città del Messico Benito Juárez

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Europcar recensioni

Punti di autonoleggio

Europcar

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Benito Juarez International Apt

+52 551 560 1773

Tutte le recensioni Europcar

Recensioni per Europcar a Aeroporto di Città del Messico Benito Juárez

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti negativi: Simplemente no recibi ningun carro que porque no tenian disponible y que en una si queria esperar en el transcurso del dia para ver si alguna unidad quedaba disponible

Recensione del mag 2018

recensione fornita da
2,0

Punti negativi: Upon my arrival I went to pick up my rental at the place indicated and once I was ready to finalize the car rental paperwork I notified that the price was alter from USD$16.43 to USD $60 per day. That was very misleading to set a price and then have it changto higher

Recensione del mar 2018

recensione fornita da
4,0

Punti negativi: I was under the impression that the insurance I purchased would cover the car, however when at the Europcar counter they told me that my insurance did not cover anything and they did not accept it. I had to pay 3 times the price listed online and wasted $40 pre-purchasing insurance.

Recensione del gen 2018

recensione fornita da
6,4

Punti positivi: The rental price

Punti negativi: The insurance price too much

Recensione del gen 2018

recensione fornita da
2,0

Punti negativi: outrageous price trying to sell the insurance bad...bad ...baddd

Recensione del gen 2018

recensione fornita da
2,0

Worst mistake of my trip

Punti positivi: Never having to deal with europcar ever again again

Punti negativi: I was given a car with damaged wheels that I then had to pay for after I got a flat tire of 5 miles of driving. They claimed I damaged the rims and requested pictures to prove otherwise. Who has ever taken apart the car wheels when renting a car to photograph a rim. I would rather break my foot with a hammer and walk on broken glass for miles than ever do car rentals with Europcar ever again. This was simply a scam.

Recensione del gen 2018

recensione fornita da
6,8

Price matters

Punti positivi: It was mostly a pretty easy experience.

Punti negativi: Cost more than expected and advertised. Kayak did not have the relevant insurance information available at the time of booking, which is the cause for the inflated price in person.

Recensione del gen 2017

recensione fornita da

6,8

Price matters

Punti positivi: It was mostly a pretty easy experience.

Punti negativi: Cost more than expected and advertised. Kayak did not have the relevant insurance information available at the time of booking, which is the cause for the inflated price in person.

Recensione del gen 2017

recensione fornita da

2,0

Punti negativi: Simplemente no recibi ningun carro que porque no tenian disponible y que en una si queria esperar en el transcurso del dia para ver si alguna unidad quedaba disponible

Recensione del mag 2018

recensione fornita da
2,0

Punti negativi: Upon my arrival I went to pick up my rental at the place indicated and once I was ready to finalize the car rental paperwork I notified that the price was alter from USD$16.43 to USD $60 per day. That was very misleading to set a price and then have it changto higher

Recensione del mar 2018

recensione fornita da
4,0

Punti negativi: I was under the impression that the insurance I purchased would cover the car, however when at the Europcar counter they told me that my insurance did not cover anything and they did not accept it. I had to pay 3 times the price listed online and wasted $40 pre-purchasing insurance.

Recensione del gen 2018

recensione fornita da
6,4

Punti positivi: The rental price

Punti negativi: The insurance price too much

Recensione del gen 2018

recensione fornita da
2,0

Punti negativi: outrageous price trying to sell the insurance bad...bad ...baddd

Recensione del gen 2018

recensione fornita da
2,0

Worst mistake of my trip

Punti positivi: Never having to deal with europcar ever again again

Punti negativi: I was given a car with damaged wheels that I then had to pay for after I got a flat tire of 5 miles of driving. They claimed I damaged the rims and requested pictures to prove otherwise. Who has ever taken apart the car wheels when renting a car to photograph a rim. I would rather break my foot with a hammer and walk on broken glass for miles than ever do car rentals with Europcar ever again. This was simply a scam.

Recensione del gen 2018

recensione fornita da

N°4 in classifica

Ace

3,9 Mediocre (14 recensioni)

1 sede at Aeroporto di Città del Messico Benito Juárez

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Ace recensioni

Punti di autonoleggio

Ace

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Terminal 1 Sala E1 Local 19-A

+52 334 170 8243

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Tutte le recensioni Ace

Recensioni per Ace a Aeroporto di Città del Messico Benito Juárez

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Lies

Punti negativi: There weren’t any cars available when I got there. They said to not trust the website prices or availability. They were making up their own prices when I got there. I Left with nothing. Horrible And waste of time

Recensione del gen 2019

recensione fornita da
2,0

They didn’t have my car, I need a refund ASAP

Punti positivi: Nothing, they didn’t even help me getting a different car

Punti negativi: The service is horrible, the wait to get my case resolved about my refund is taking forever, I’m about to post about my bad experience everywhere

Recensione del nov 2018

recensione fornita da
2,0

Pathetic

Punti positivi: The car rental company didn’t have the car I prepaid for and on top of that they were rude , unapologetic, unaccomodating . My kids were tired and hungry and we had to wait there for 2 hours and were denied help

Punti negativi: Everything ! I think it’s a scam as there was another tourist from Germany who also prepaid and didn’t get their car.

Recensione del ott 2018

recensione fornita da
2,0

Gave away my vehicle

Punti negativi: I'd reserved a premium car. My flight arrived late and they gave it away, with only a small economy car left available. I went elsewhere and they didn't even cancel my reservation.

Recensione del mag 2018

recensione fornita da
2,0

Bad service and van had several issues

Punti positivi: Nothing

Punti negativi: Bad experience would not rent again with Ace aaaasssss ggggggggh hhhhhhhhhh kkkkkkkkkkk

Recensione del mag 2018

recensione fornita da
2,0

Punti positivi: Mexican car rental insurance is a scam. it’s a shame the prices aren’t more upfront.

Recensione del mar 2018

recensione fornita da
3,2

Horrible pickup experience

Punti positivi: N/A

Punti negativi: I never even got my car because the wait was so long (over an hour in line) and when I finally got to the desk I was told I needed my physical passport to rent. I had my credit card, drivers license, photo of passport, and multiple other forms of ID. It did not say anywhere on the email I received that I would need to bring my passport. I ended up going with another company

Recensione del feb 2018

recensione fornita da
2,0

Bait and Switch!!!!

Punti positivi: Nothing. They didn't have the car I rented available.

Punti negativi: They didn't have the car available and all they had to offer was a Prius that was twice as expensive. I reserved a Jeep not a small hybrid and needed the Jeep for travel in the mountains. Not a good experience. The Ace sign was also not visible so I walked by the agency several times before I found it.

Recensione del feb 2018

recensione fornita da
2,0

Horrible

Punti positivi: The office wasn't opened, all the other car rentals companies were opened. There was no support on the phone.

Recensione del ott 2017

recensione fornita da
4,8

Hard to find ACE (no signage). Insurance costs in Mexico are a killer!

Punti positivi: We received the van we requested for 12 people. The guys @ the car drop-off and pick-up were very nice and helpful.

Punti negativi: We couldn't find ACE @ the airport. No signage. After 20 min of searching and local assistance we found ACE with MEX or FOX. We found a small ACE sign inside the MEX Agency. We waited an eternity to get service, 45 min of waiting. What a waste of time. The insurance was almost the same cost as the rental. A $300 rental was $600, nice.

Recensione del ago 2017

recensione fornita da
2,0

Price not what I expected. Did not have car I rese

Punti negativi: They wanted to charge a higher price because I did not want to purchase their insurance and also charge a civil responsibility fee which made the cost of the car $200 more than what I reserved it for. On top of that they did not have the type of car I requested. They wanted to give me something smaller and claimed that the trunk space would be the same which would it clearly not.

Recensione del gen 2017

recensione fornita da
9,2

Overall the rental was smooth.

Punti positivi: They were friendly, efficient and helpful. Communiation was never an issue.

Punti negativi: We should have taken note of the address to drop the vehicle off. I assumed that the address would be written somewhere on the paperwork and it was a pretty big stress relocating the office after ten days of travel. Mexico City can be pretty stressful to navigate, especially if you have a flight to catch.

Recensione del nov 2016

recensione fornita da

9,2

Overall the rental was smooth.

Punti positivi: They were friendly, efficient and helpful. Communiation was never an issue.

Punti negativi: We should have taken note of the address to drop the vehicle off. I assumed that the address would be written somewhere on the paperwork and it was a pretty big stress relocating the office after ten days of travel. Mexico City can be pretty stressful to navigate, especially if you have a flight to catch.

Recensione del nov 2016

recensione fornita da

2,0

Lies

Punti negativi: There weren’t any cars available when I got there. They said to not trust the website prices or availability. They were making up their own prices when I got there. I Left with nothing. Horrible And waste of time

Recensione del gen 2019

recensione fornita da
2,0

They didn’t have my car, I need a refund ASAP

Punti positivi: Nothing, they didn’t even help me getting a different car

Punti negativi: The service is horrible, the wait to get my case resolved about my refund is taking forever, I’m about to post about my bad experience everywhere

Recensione del nov 2018

recensione fornita da
2,0

Pathetic

Punti positivi: The car rental company didn’t have the car I prepaid for and on top of that they were rude , unapologetic, unaccomodating . My kids were tired and hungry and we had to wait there for 2 hours and were denied help

Punti negativi: Everything ! I think it’s a scam as there was another tourist from Germany who also prepaid and didn’t get their car.

Recensione del ott 2018

recensione fornita da
2,0

Gave away my vehicle

Punti negativi: I'd reserved a premium car. My flight arrived late and they gave it away, with only a small economy car left available. I went elsewhere and they didn't even cancel my reservation.

Recensione del mag 2018

recensione fornita da
2,0

Bad service and van had several issues

Punti positivi: Nothing

Punti negativi: Bad experience would not rent again with Ace aaaasssss ggggggggh hhhhhhhhhh kkkkkkkkkkk

Recensione del mag 2018

recensione fornita da
2,0

Punti positivi: Mexican car rental insurance is a scam. it’s a shame the prices aren’t more upfront.

Recensione del mar 2018

recensione fornita da
3,2

Horrible pickup experience

Punti positivi: N/A

Punti negativi: I never even got my car because the wait was so long (over an hour in line) and when I finally got to the desk I was told I needed my physical passport to rent. I had my credit card, drivers license, photo of passport, and multiple other forms of ID. It did not say anywhere on the email I received that I would need to bring my passport. I ended up going with another company

Recensione del feb 2018

recensione fornita da
2,0

Bait and Switch!!!!

Punti positivi: Nothing. They didn't have the car I rented available.

Punti negativi: They didn't have the car available and all they had to offer was a Prius that was twice as expensive. I reserved a Jeep not a small hybrid and needed the Jeep for travel in the mountains. Not a good experience. The Ace sign was also not visible so I walked by the agency several times before I found it.

Recensione del feb 2018

recensione fornita da
2,0

Horrible

Punti positivi: The office wasn't opened, all the other car rentals companies were opened. There was no support on the phone.

Recensione del ott 2017

recensione fornita da
4,8

Hard to find ACE (no signage). Insurance costs in Mexico are a killer!

Punti positivi: We received the van we requested for 12 people. The guys @ the car drop-off and pick-up were very nice and helpful.

Punti negativi: We couldn't find ACE @ the airport. No signage. After 20 min of searching and local assistance we found ACE with MEX or FOX. We found a small ACE sign inside the MEX Agency. We waited an eternity to get service, 45 min of waiting. What a waste of time. The insurance was almost the same cost as the rental. A $300 rental was $600, nice.

Recensione del ago 2017

recensione fornita da
2,0

Price not what I expected. Did not have car I rese

Punti negativi: They wanted to charge a higher price because I did not want to purchase their insurance and also charge a civil responsibility fee which made the cost of the car $200 more than what I reserved it for. On top of that they did not have the type of car I requested. They wanted to give me something smaller and claimed that the trunk space would be the same which would it clearly not.

Recensione del gen 2017

recensione fornita da

N°5 in classifica

National

3,6 Mediocre (17 recensioni)

1 sede at Aeroporto di Città del Messico Benito Juárez

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National recensioni

Punti di autonoleggio

National

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

International Airport

+52 555 786 9026

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Tutte le recensioni National

Recensioni per National a Aeroporto di Città del Messico Benito Juárez

Recensioni recenti

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Positive
Neutrali
Negative

2,0

No car available..despite reserving months in advance

Punti positivi: Nothing..

Punti negativi: The lady at the counter texting without telling me what's going on. After 15 mins waiting, confirmed to me that there were no cars available at their lot despite my reservation months in advance.

Recensione del nov 2017

recensione fornita da
2,0

Reservation canceled due to overbooking

Punti positivi: Nothing

Punti negativi: They overbooked themselves and canceled my reservation.

Recensione del nov 2017

recensione fornita da
2,0

Punti positivi: I didn't like it

Punti negativi: The representative that was at the car rental booth was on his phone the whole time since we arrived. After 10 mins on the phone with a sarcastic smile he just said, we are very sorry but, we ran out of cars" how do you run out of cars when you have booked one in advance. Horrible service, will never book through them again. After reading the reviews below, I would have never gone through this rental place. I totally agree with the previous reviews.

Recensione del lug 2017

recensione fornita da
2,0

Reserved child seats weren't available

Punti positivi: Price was supposed to be great

Punti negativi: Unfortunately, I didn't get National's great price because the child seats I reserved (and confirmed by phone twice in the week before the rental) were not available. The guy at the desk didn't much seem to care, either. So I was left to waste an hour hauling luggage up and down the row of counters trying to find another company with the child seats, which ended up being three times the price that National had promised.

Recensione del giu 2017

recensione fornita da
2,0

Disappointing and deceptive practices

Punti positivi: Nothing

Punti negativi: When I arrived at the airport they did not except my reservation. The pricing provided online was different at the airport. The insurance was triple the amount of the car rental. The taxes as well or triple the amount of the exact car rental. When I receive the car it was scratched all over and was very dirty. I was told that I did not have to wash the car when it was returned and I was charged 600 pesos for the cleaning I was told that I would also be responsible for paying for the repair of the scratches that the car already had.

Recensione del mag 2017

recensione fornita da
4,4

Never get a car rental on line in Mexico

Punti positivi: Easy to set on line

Punti negativi: Big different price when try to pick up the car in Mexico, $ 5000 mexican pesos just for dropping off the car in a different city, not specified online

Recensione del apr 2017

recensione fornita da
2,0

Terrible agency.

Punti positivi: Nothing to like here! Awful.

Punti negativi: I had a confirmed reservation for the class of cars not even available at this location. I understand that the exact car model is not guaranteed, but if I reserve a car for 8 people weeks in advance of my arrival, then I expect to get a car model that can actually fit our entire party with all the luggage, as opposed to being offered a smaller car "at a better price". I literally had to scramble last minute, with my entire family waiting in the arrival hall of the airport and me walking from an agency to agency until I found one that has the car that can fit us all. NO, this is simply not acceptable, not for a reputable rental place and with a confirmed reservation!

Recensione del feb 2017

recensione fornita da
4,4

Rip Off!!! Use another car rental company

Punti positivi: The vehicle was clean.

Punti negativi: I had to purchase insurance even though I explain that my credit card covered rental cars. I ended up paying an extra $400 dollars on a insurance I didn't need. Also, on the day of the return the shuttle drop me off on gate # 7 and I had to walk to gate # 9(pretty far walk) becuase the driver claim the vehicle was to tall and wouldn't clear the overpass.

Recensione del feb 2017

recensione fornita da
2,0

Total scam

Punti positivi: We arrived a few hours late and our reservation was not held. We were offered to rebook a new reservation at 10x the price. This is a total scam to get customers to the counter and then take advantage of them. I will never rent with National again in the US, Mexico or anywhere else.

Recensione del dic 2016

recensione fornita da
5,6

Staff was great, car was clean, price was not what

Punti positivi: Car was good, staff was helpful, place was clean.

Punti negativi: Price rented from National, which wasn't my cheapest option but i chose it based on reliability and expectation that it didn't have "hidden fees", was not what i ended up paying by a longshot. The car was $7/day and I expected tax and such to raise it up to $10 per day. I ended up paying $177 vs the $50 i was expecting to. Mandatory 3rd party insurance and other fees, i truly don't understand how the price tripled and more!

Recensione del dic 2016

recensione fornita da
2,0

bad service

Punti positivi: very poor service man who greeted us at the airport terminal Mexico City, we finally decided to hire another company. The worst service I've had in life.

Recensione del ago 2016

recensione fornita da

2,0

No car available..despite reserving months in advance

Punti positivi: Nothing..

Punti negativi: The lady at the counter texting without telling me what's going on. After 15 mins waiting, confirmed to me that there were no cars available at their lot despite my reservation months in advance.

Recensione del nov 2017

recensione fornita da
2,0

Reservation canceled due to overbooking

Punti positivi: Nothing

Punti negativi: They overbooked themselves and canceled my reservation.

Recensione del nov 2017

recensione fornita da
2,0

Punti positivi: I didn't like it

Punti negativi: The representative that was at the car rental booth was on his phone the whole time since we arrived. After 10 mins on the phone with a sarcastic smile he just said, we are very sorry but, we ran out of cars" how do you run out of cars when you have booked one in advance. Horrible service, will never book through them again. After reading the reviews below, I would have never gone through this rental place. I totally agree with the previous reviews.

Recensione del lug 2017

recensione fornita da
2,0

Reserved child seats weren't available

Punti positivi: Price was supposed to be great

Punti negativi: Unfortunately, I didn't get National's great price because the child seats I reserved (and confirmed by phone twice in the week before the rental) were not available. The guy at the desk didn't much seem to care, either. So I was left to waste an hour hauling luggage up and down the row of counters trying to find another company with the child seats, which ended up being three times the price that National had promised.

Recensione del giu 2017

recensione fornita da
2,0

Disappointing and deceptive practices

Punti positivi: Nothing

Punti negativi: When I arrived at the airport they did not except my reservation. The pricing provided online was different at the airport. The insurance was triple the amount of the car rental. The taxes as well or triple the amount of the exact car rental. When I receive the car it was scratched all over and was very dirty. I was told that I did not have to wash the car when it was returned and I was charged 600 pesos for the cleaning I was told that I would also be responsible for paying for the repair of the scratches that the car already had.

Recensione del mag 2017

recensione fornita da
4,4

Never get a car rental on line in Mexico

Punti positivi: Easy to set on line

Punti negativi: Big different price when try to pick up the car in Mexico, $ 5000 mexican pesos just for dropping off the car in a different city, not specified online

Recensione del apr 2017

recensione fornita da
2,0

Terrible agency.

Punti positivi: Nothing to like here! Awful.

Punti negativi: I had a confirmed reservation for the class of cars not even available at this location. I understand that the exact car model is not guaranteed, but if I reserve a car for 8 people weeks in advance of my arrival, then I expect to get a car model that can actually fit our entire party with all the luggage, as opposed to being offered a smaller car "at a better price". I literally had to scramble last minute, with my entire family waiting in the arrival hall of the airport and me walking from an agency to agency until I found one that has the car that can fit us all. NO, this is simply not acceptable, not for a reputable rental place and with a confirmed reservation!

Recensione del feb 2017

recensione fornita da
4,4

Rip Off!!! Use another car rental company

Punti positivi: The vehicle was clean.

Punti negativi: I had to purchase insurance even though I explain that my credit card covered rental cars. I ended up paying an extra $400 dollars on a insurance I didn't need. Also, on the day of the return the shuttle drop me off on gate # 7 and I had to walk to gate # 9(pretty far walk) becuase the driver claim the vehicle was to tall and wouldn't clear the overpass.

Recensione del feb 2017

recensione fornita da
2,0

Total scam

Punti positivi: We arrived a few hours late and our reservation was not held. We were offered to rebook a new reservation at 10x the price. This is a total scam to get customers to the counter and then take advantage of them. I will never rent with National again in the US, Mexico or anywhere else.

Recensione del dic 2016

recensione fornita da
5,6

Staff was great, car was clean, price was not what

Punti positivi: Car was good, staff was helpful, place was clean.

Punti negativi: Price rented from National, which wasn't my cheapest option but i chose it based on reliability and expectation that it didn't have "hidden fees", was not what i ended up paying by a longshot. The car was $7/day and I expected tax and such to raise it up to $10 per day. I ended up paying $177 vs the $50 i was expecting to. Mandatory 3rd party insurance and other fees, i truly don't understand how the price tripled and more!

Recensione del dic 2016

recensione fornita da
2,0

bad service

Punti positivi: very poor service man who greeted us at the airport terminal Mexico City, we finally decided to hire another company. The worst service I've had in life.

Recensione del ago 2016

recensione fornita da

N°6 in classifica

Thrifty

3,6 Mediocre (28 recensioni)

1 sede at Aeroporto di Città del Messico Benito Juárez

╳

Thrifty recensioni

Punti di autonoleggio

Thrifty

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Av Capitan Carlos Leon

0180 0021 2277

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Tutte le recensioni Thrifty

Recensioni per Thrifty a Aeroporto di Città del Messico Benito Juárez

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

5,2

Punti positivi: Clean and new car

Punti negativi: Quicker pick up and drop off Cheaper insurance options

Recensione del mar 2020

recensione fornita da
5,2

Punti positivi: The car did sit all of the people that we had in our party, but, we were not informed that you cannot have anyone under the age of 12 sitting in the front middle seat.

Punti negativi: When we arrived, they did not have our car available, even though we had a reservation. Our plane was delayed and their response was well you were not here at the time of the reservation. We had to wait an hour for a vehicle and nobody explained the huge price increase for insurance coverage until we were picking up the car.

Recensione del gen 2019

recensione fornita da
2,0

There were no cars

Punti positivi: Nothing

Punti negativi: I was not notified and my time wasted

Recensione del dic 2018

recensione fornita da
6,8

A very used car at a high price

Punti positivi: Pickup and drop off were easy. Car fit our group. Decent gas mileage.

Punti negativi: Car was very beat up. Tires were bald. Had a blowout on one and since we were outside of DF we had to buy a used tire and pay for the replacement. Radio volume didn’t work. Springs poking through the seats due to wear. Ended up paying $125/day USD with insurance. Wouldn’t have minded the cost if it was a well maintained or newer vehicle.

Recensione del nov 2018

recensione fornita da
3,6

the dos ñor honor de reservation

Punti positivi: the car da a hice the drop of as a fast

Punti negativi: the dos ñor honor the reservacion, usted ir a suv they gave us a car and the quote da a more than doble the price on the smaller unit te claime that prices on your web site are just get clients but there real prices are registred when you get to tjr counter

Recensione del feb 2018

recensione fornita da
2,0

Hidden insurance that they forced us to buy and said was mandatory

Punti positivi: Nothing

Punti negativi: Thought we were getting a great deal. But they forced use to pay a very expensive third party insurance that my credit card insurance or personal auto insurance would not cover. Ended up costing me an arm and a leg. Beware!!

Recensione del feb 2018

recensione fornita da
2,0

Car rental thrifty

Punti positivi: Nothing

Punti negativi: The merchant did not release the vehicle. Regards, juan

Recensione del nov 2017

recensione fornita da
2,0

They attempted to charge me for existing damage

Punti negativi: They are snakes. They attempted to charge me for existing damage to the vehicle that was already clearly marked on the damage for when I accepted the vehicle. Complete bs! Beware!!

Recensione del nov 2017

recensione fornita da
2,0

JMDF

Punti negativi: I made my reservation online, when I went to find my vehicle at the time and date indicated, Thrifty had no vehicles available, the customer service was heavy and showed a lot of indifference to me, he just kept talking on the phone with his friends and not attending to the clients.

Recensione del nov 2017

recensione fornita da
7,6

I reserved a medium car like a Jetta. When I got t

Punti positivi: Great service for the people in the office in Mexico, they were awesome and did their best

Punti negativi: I had to go back next day to switch it for a jetta, which they said it was more expensive, so I had to pay more. I got a car with 70,000 kms that used to vibrate when I drive more than 110 km/hr. It was an old car. And the fact that I ended up paying MORE for my reservation is never nice.

Recensione del mar 2017

recensione fornita da
4,0

Punti positivi: scratches

Punti negativi: In the web never said anything about additional insurance, car they gave had no brakes, gave us another one it was worse they never checked the car, i had to point out lots of dents and scratches ciggarette burns loose bumper, but in the return they even had a flash light to check the smallest scratches. Found one little scratch want to charge me for it.

Recensione del feb 2017

recensione fornita da
2,0

Visa not accepted everywhere

Punti positivi: They wouldn't accept my visa credit card because they claim that the numbers weren't embossed. Mind you I went down the road to another rental company and they took my card put a piece of paper over it and with the bottom of a pen were able to get the credit card numbers to appear. Now I know we all learned how to do that in kindergarten, they must've skipped that year at Thrifty. Guess I'll never rent from them again.

Recensione del gen 2017

recensione fornita da

6,8

A very used car at a high price

Punti positivi: Pickup and drop off were easy. Car fit our group. Decent gas mileage.

Punti negativi: Car was very beat up. Tires were bald. Had a blowout on one and since we were outside of DF we had to buy a used tire and pay for the replacement. Radio volume didn’t work. Springs poking through the seats due to wear. Ended up paying $125/day USD with insurance. Wouldn’t have minded the cost if it was a well maintained or newer vehicle.

Recensione del nov 2018

recensione fornita da
7,6

I reserved a medium car like a Jetta. When I got t

Punti positivi: Great service for the people in the office in Mexico, they were awesome and did their best

Punti negativi: I had to go back next day to switch it for a jetta, which they said it was more expensive, so I had to pay more. I got a car with 70,000 kms that used to vibrate when I drive more than 110 km/hr. It was an old car. And the fact that I ended up paying MORE for my reservation is never nice.

Recensione del mar 2017

recensione fornita da

5,2

Punti positivi: Clean and new car

Punti negativi: Quicker pick up and drop off Cheaper insurance options

Recensione del mar 2020

recensione fornita da
5,2

Punti positivi: The car did sit all of the people that we had in our party, but, we were not informed that you cannot have anyone under the age of 12 sitting in the front middle seat.

Punti negativi: When we arrived, they did not have our car available, even though we had a reservation. Our plane was delayed and their response was well you were not here at the time of the reservation. We had to wait an hour for a vehicle and nobody explained the huge price increase for insurance coverage until we were picking up the car.

Recensione del gen 2019

recensione fornita da
2,0

There were no cars

Punti positivi: Nothing

Punti negativi: I was not notified and my time wasted

Recensione del dic 2018

recensione fornita da
3,6

the dos ñor honor de reservation

Punti positivi: the car da a hice the drop of as a fast

Punti negativi: the dos ñor honor the reservacion, usted ir a suv they gave us a car and the quote da a more than doble the price on the smaller unit te claime that prices on your web site are just get clients but there real prices are registred when you get to tjr counter

Recensione del feb 2018

recensione fornita da
2,0

Hidden insurance that they forced us to buy and said was mandatory

Punti positivi: Nothing

Punti negativi: Thought we were getting a great deal. But they forced use to pay a very expensive third party insurance that my credit card insurance or personal auto insurance would not cover. Ended up costing me an arm and a leg. Beware!!

Recensione del feb 2018

recensione fornita da
2,0

Car rental thrifty

Punti positivi: Nothing

Punti negativi: The merchant did not release the vehicle. Regards, juan

Recensione del nov 2017

recensione fornita da
2,0

They attempted to charge me for existing damage

Punti negativi: They are snakes. They attempted to charge me for existing damage to the vehicle that was already clearly marked on the damage for when I accepted the vehicle. Complete bs! Beware!!

Recensione del nov 2017

recensione fornita da
2,0

JMDF

Punti negativi: I made my reservation online, when I went to find my vehicle at the time and date indicated, Thrifty had no vehicles available, the customer service was heavy and showed a lot of indifference to me, he just kept talking on the phone with his friends and not attending to the clients.

Recensione del nov 2017

recensione fornita da
4,0

Punti positivi: scratches

Punti negativi: In the web never said anything about additional insurance, car they gave had no brakes, gave us another one it was worse they never checked the car, i had to point out lots of dents and scratches ciggarette burns loose bumper, but in the return they even had a flash light to check the smallest scratches. Found one little scratch want to charge me for it.

Recensione del feb 2017

recensione fornita da
2,0

Visa not accepted everywhere

Punti positivi: They wouldn't accept my visa credit card because they claim that the numbers weren't embossed. Mind you I went down the road to another rental company and they took my card put a piece of paper over it and with the bottom of a pen were able to get the credit card numbers to appear. Now I know we all learned how to do that in kindergarten, they must've skipped that year at Thrifty. Guess I'll never rent from them again.

Recensione del gen 2017

recensione fornita da

N°7 in classifica

Budget

3,5 Mediocre (21 recensioni)

1 sede at Aeroporto di Città del Messico Benito Juárez

╳

Budget recensioni

Punti di autonoleggio

Budget

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Benito Juarez

+52 555 784 3011

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Tutte le recensioni Budget

Recensioni per Budget a Aeroporto di Città del Messico Benito Juárez

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

4,0

Punti positivi: Office was clean and easy to get to.

Punti negativi: The car I reserved was not there. I needed an automatic, any automatic. Kayak showed this location as having several automatic transmission cars, one that I reserved. But when I went to pick up the car, they were totally out. So I had to book from Hertz at the airport and we were put about 3 hours behind schedule due to commute, etc.

Recensione del nov 2019

recensione fornita da
3,6

Punti positivi: Nothing.

Punti negativi: Full disclosure of complete charges. TOO! Many hidden fees.

Recensione del nov 2019

recensione fornita da
2,0

Punti positivi: NOTHING

Punti negativi: THEY DID NOT RESPECT THE RATE ON THE RESERVATION AND WANTED TO CHARGE 66 DOLLARS P/D FOR A SIMILAR CAR A VW GOL. THEY SAID THE DIFERENCE IN RATE WAS BECAUSE THEY DID NOT HAD THE CAR I RESERVED WHICH WAS UNTRUE AS A GOL IS A LOW SCALE CAR. I WAISTED 2 HOURS, AND $25 IN TAXIS TO GET TO BUDGET AND BACK

Recensione del mag 2019

recensione fornita da
3,2

beware of upselling

Punti negativi: - the car I had reserved was not available and the choice I was given was either a micro-sized car or an upsell - if the reserved car is not available it should be free. The vehicle given was old and rickety, having 70K on the clock. Crazy to be given that as an upsell. Also an unneccessary 'compulsory' that I have never had to pay before in Mexico insurance charge was added. I ended up paying just to get out but this was not good value for money

Recensione del gen 2019

recensione fornita da
2,0

Bad

Punti positivi: Non

Punti negativi: The price of the rent at the time of booking was $7.00 but at the time pick up the car was $21.00 more for the insure ce

Recensione del nov 2018

recensione fornita da
2,0

Beware: unable to get car, still fighting refund

Punti positivi: .

Punti negativi: Per the car agency clerk, this company tends to oversell availability of cars, so by the time i arrived to pick up my car, there were none available, even though i already had paid in advance. I ended up renting somewhere else, and im in the middle of an investigation process to get my refund completed. It would be nice to see kayak stepping in in this matter, and not just sayin “we are just and intermediary”.

Recensione del dic 2017

recensione fornita da
4,0

More expensive than Kayak price

Punti positivi: The type of car (not too small not too big)

Punti negativi: They tried to sell us a very expensive insurance (more than 2000 US!!!) and our reservation in Kayak was around 180 US. After that, the seller made an ilegal offer by paying his comission in cash to reduce the total amount of the car rental to 1000 US. Finally, we took the minimal insurance for a final price of 600 US (15 days instead of 1 month)...

Recensione del ago 2017

recensione fornita da
2,0

Horrible

Punti positivi: Nothing

Punti negativi: Gave us a vehicle that was dented and scratched. Zero gas because his boss was not present with credit card. Bought road side assistance that never worked and no knew how it worked when we called to use it. They gave us a car that had a front tire that had previously been flat and repaired so naturally we got a flat tire, luckily we were driving slow otherwise I would not be wrtiting this review.

Recensione del lug 2017

recensione fornita da
2,0

The Rent a car didn't give me the car...

Punti negativi: The Rent a car didn't give me the car because they say that in their sistem the reservation appears after 12 hours. Is the first time that something like this happens to me.

Recensione del lug 2017

recensione fornita da
2,0

Poor management and customer service

Punti positivi: Worst experience

Punti negativi: I have rented cars at this location a couple of times but my last visit was horrible. Management told me that they will no longer rent cars for a cheap price when I already had a reservation from kayak. Who are they to decide who can rent and who can't. I'm sorry but I took my business next door to SIXT and they were great

Recensione del lug 2017

recensione fornita da
4,4

WORST car rental experience ever

Punti positivi: The car itself worked fine.

Punti negativi: The entire customer service experience was a complete disaster: - Upon arrival at the airport, we waited for 45 minutes for the shuttle to the Budget rental location and it was unclear how much longer it would take, so we ended up taking a taxi to Budget rental location. - Called ahead to reserve a car seat rental, then arrived and were told there were no car seats. Customer service rep spent the time excusing himself from guilt instead of trying to resolve the situation somehow. - When returning the car, they could not find the credit card deposit hold transaction paperwork. After waiting for 30 minutes, we decided to leave (to avoid missing our flight) and instead I have to cancel the entire transaction on my credit card to avoid being charged $500 deposit.

Recensione del mag 2017

recensione fornita da
9,6

Budget Car Rental overall great experience

Punti positivi: The price was great and the service was very good

Punti negativi: We had a major problem in that they did not have our reservation. Apparently there is a lag time of 24hrs. between Kayak and Budget receiving the reservation. We made the reservation approximately 12 hrs before we were to get the car, when we arrived, they said they did not have our reservation and that it happened with all 3rd parties like kayak, orbitz, expedia, etc. So we had to wait until the next day to get the car which caused some inconvenience because we had to spend on taxis. The next day the reservation came in and everything was fine after that.

Recensione del apr 2017

recensione fornita da

9,6

Budget Car Rental overall great experience

Punti positivi: The price was great and the service was very good

Punti negativi: We had a major problem in that they did not have our reservation. Apparently there is a lag time of 24hrs. between Kayak and Budget receiving the reservation. We made the reservation approximately 12 hrs before we were to get the car, when we arrived, they said they did not have our reservation and that it happened with all 3rd parties like kayak, orbitz, expedia, etc. So we had to wait until the next day to get the car which caused some inconvenience because we had to spend on taxis. The next day the reservation came in and everything was fine after that.

Recensione del apr 2017

recensione fornita da

4,0

Punti positivi: Office was clean and easy to get to.

Punti negativi: The car I reserved was not there. I needed an automatic, any automatic. Kayak showed this location as having several automatic transmission cars, one that I reserved. But when I went to pick up the car, they were totally out. So I had to book from Hertz at the airport and we were put about 3 hours behind schedule due to commute, etc.

Recensione del nov 2019

recensione fornita da
3,6

Punti positivi: Nothing.

Punti negativi: Full disclosure of complete charges. TOO! Many hidden fees.

Recensione del nov 2019

recensione fornita da
2,0

Punti positivi: NOTHING

Punti negativi: THEY DID NOT RESPECT THE RATE ON THE RESERVATION AND WANTED TO CHARGE 66 DOLLARS P/D FOR A SIMILAR CAR A VW GOL. THEY SAID THE DIFERENCE IN RATE WAS BECAUSE THEY DID NOT HAD THE CAR I RESERVED WHICH WAS UNTRUE AS A GOL IS A LOW SCALE CAR. I WAISTED 2 HOURS, AND $25 IN TAXIS TO GET TO BUDGET AND BACK

Recensione del mag 2019

recensione fornita da
3,2

beware of upselling

Punti negativi: - the car I had reserved was not available and the choice I was given was either a micro-sized car or an upsell - if the reserved car is not available it should be free. The vehicle given was old and rickety, having 70K on the clock. Crazy to be given that as an upsell. Also an unneccessary 'compulsory' that I have never had to pay before in Mexico insurance charge was added. I ended up paying just to get out but this was not good value for money

Recensione del gen 2019

recensione fornita da
2,0

Bad

Punti positivi: Non

Punti negativi: The price of the rent at the time of booking was $7.00 but at the time pick up the car was $21.00 more for the insure ce

Recensione del nov 2018

recensione fornita da
2,0

Beware: unable to get car, still fighting refund

Punti positivi: .

Punti negativi: Per the car agency clerk, this company tends to oversell availability of cars, so by the time i arrived to pick up my car, there were none available, even though i already had paid in advance. I ended up renting somewhere else, and im in the middle of an investigation process to get my refund completed. It would be nice to see kayak stepping in in this matter, and not just sayin “we are just and intermediary”.

Recensione del dic 2017

recensione fornita da
4,0

More expensive than Kayak price

Punti positivi: The type of car (not too small not too big)

Punti negativi: They tried to sell us a very expensive insurance (more than 2000 US!!!) and our reservation in Kayak was around 180 US. After that, the seller made an ilegal offer by paying his comission in cash to reduce the total amount of the car rental to 1000 US. Finally, we took the minimal insurance for a final price of 600 US (15 days instead of 1 month)...

Recensione del ago 2017

recensione fornita da
2,0

Horrible

Punti positivi: Nothing

Punti negativi: Gave us a vehicle that was dented and scratched. Zero gas because his boss was not present with credit card. Bought road side assistance that never worked and no knew how it worked when we called to use it. They gave us a car that had a front tire that had previously been flat and repaired so naturally we got a flat tire, luckily we were driving slow otherwise I would not be wrtiting this review.

Recensione del lug 2017

recensione fornita da
2,0

The Rent a car didn't give me the car...

Punti negativi: The Rent a car didn't give me the car because they say that in their sistem the reservation appears after 12 hours. Is the first time that something like this happens to me.

Recensione del lug 2017

recensione fornita da
2,0

Poor management and customer service

Punti positivi: Worst experience

Punti negativi: I have rented cars at this location a couple of times but my last visit was horrible. Management told me that they will no longer rent cars for a cheap price when I already had a reservation from kayak. Who are they to decide who can rent and who can't. I'm sorry but I took my business next door to SIXT and they were great

Recensione del lug 2017

recensione fornita da
4,4

WORST car rental experience ever

Punti positivi: The car itself worked fine.

Punti negativi: The entire customer service experience was a complete disaster: - Upon arrival at the airport, we waited for 45 minutes for the shuttle to the Budget rental location and it was unclear how much longer it would take, so we ended up taking a taxi to Budget rental location. - Called ahead to reserve a car seat rental, then arrived and were told there were no car seats. Customer service rep spent the time excusing himself from guilt instead of trying to resolve the situation somehow. - When returning the car, they could not find the credit card deposit hold transaction paperwork. After waiting for 30 minutes, we decided to leave (to avoid missing our flight) and instead I have to cancel the entire transaction on my credit card to avoid being charged $500 deposit.

Recensione del mag 2017

recensione fornita da

N°8 in classifica

Enterprise

3,5 Mediocre (17 recensioni)

1 sede at Aeroporto di Città del Messico Benito Juárez

╳

Enterprise recensioni

Punti di autonoleggio

Enterprise

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

International Airport

+52 555 786 9026

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Tutte le recensioni Enterprise

Recensioni per Enterprise a Aeroporto di Città del Messico Benito Juárez

N°9 in classifica

E-Z Rent-A-Car

3,4 Mediocre (5 recensioni)

1 sede at Aeroporto di Città del Messico Benito Juárez

╳

E-Z Rent-A-Car recensioni

Punti di autonoleggio

E-Z Rent-A-Car

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Mexico City International Airport

+52 551 560 0089

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Tutte le recensioni E-Z Rent-A-Car

Recensioni per E-Z Rent-A-Car a Aeroporto di Città del Messico Benito Juárez

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti positivi: NOTHING. My experience was horrible

Punti negativi: Well they were trying to over charge me, therefore I ended up NOT renting the car from the agency

Recensione del apr 2019

recensione fornita da
2,0

Punti negativi: The car I reserved wasn't available and I had to take the only available option. Which, of course, it was more expensive.

Recensione del apr 2017

recensione fornita da
3,2

They don't care about you.

Punti positivi: It was a car.

Punti negativi: They gave me the car with almost no fuel, had to wait an hour and a half just to get the car when there was only 1 other family in front of the line, and when someone crashed into me on the road they didn't pick up the phone to call the insurance that covered the car. Never renting from here again.

Recensione del nov 2016

recensione fornita da

2,0

Punti positivi: NOTHING. My experience was horrible

Punti negativi: Well they were trying to over charge me, therefore I ended up NOT renting the car from the agency

Recensione del apr 2019

recensione fornita da
2,0

Punti negativi: The car I reserved wasn't available and I had to take the only available option. Which, of course, it was more expensive.

Recensione del apr 2017

recensione fornita da
3,2

They don't care about you.

Punti positivi: It was a car.

Punti negativi: They gave me the car with almost no fuel, had to wait an hour and a half just to get the car when there was only 1 other family in front of the line, and when someone crashed into me on the road they didn't pick up the phone to call the insurance that covered the car. Never renting from here again.

Recensione del nov 2016

recensione fornita da

N°10 in classifica

Firefly

3,2 Mediocre (5 recensioni)

2 sedi at Aeroporto di Città del Messico Benito Juárez

╳

Firefly recensioni

Punti di autonoleggio

Firefly

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Av Capitan Carlos Leon Sn T2

0180 0709 5010

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Av Capitan Carlos Leon

0180 0709 5010

lunedì	07:00 - 23:00
martedì	07:00 - 23:00
mercoledì	07:00 - 23:00
giovedì	07:00 - 23:00
venerdì	07:00 - 23:00
sabato	07:00 - 23:00
domenica	07:00 - 23:00

Tutte le recensioni Firefly

Recensioni per Firefly a Aeroporto di Città del Messico Benito Juárez

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti negativi: Less extortionate required additional insurance

Recensione del gen 2021

recensione fornita da
2,0

Punti negativi: After checking in with my reservation at the airport office, (I’d reserved a minivan for my family of 6) ai arrived at the lot they said they don’t have a van because it broke and won’t have another (or anything else to fit 6 people) for two days. So I walked to Hertz and got a great experience.

Recensione del lug 2019

recensione fornita da
2,0

Basically a scam

Punti negativi: When I arrived they didn’t have the reserved type of car. I could get a smaller car at the same price, discount was not possible nor was a higher category car. Apparently this is a typical scam done by this locally owned branch of Firefly, they attract customers with low prices online and expect them to take something smaller for the same price as they don’t have much choice after a long flight standing there with suitcases etc. Kayak should be ashamed you give these types of criminals a platform for their scams. I will not use Firefly or Kayak again. SCAM!

Recensione del gen 2019

recensione fornita da
8,4

Overall good butt...

Punti positivi: The price, the car, the agents. The car was in good condition, the agents were friendly the check out process was quick and easy

Punti negativi: The check-in took 1 hour and 20 and we were the only people there. When I declined their insurance, which was more than the car rental itself, they physically charged my credit card the whole estimated price of the car ($300.000.00 Mexican pesos)

Recensione del nov 2018

recensione fornita da

8,4

Overall good butt...

Punti positivi: The price, the car, the agents. The car was in good condition, the agents were friendly the check out process was quick and easy

Punti negativi: The check-in took 1 hour and 20 and we were the only people there. When I declined their insurance, which was more than the car rental itself, they physically charged my credit card the whole estimated price of the car ($300.000.00 Mexican pesos)

Recensione del nov 2018

recensione fornita da

2,0

Punti negativi: Less extortionate required additional insurance

Recensione del gen 2021

recensione fornita da
2,0

Punti negativi: After checking in with my reservation at the airport office, (I’d reserved a minivan for my family of 6) ai arrived at the lot they said they don’t have a van because it broke and won’t have another (or anything else to fit 6 people) for two days. So I walked to Hertz and got a great experience.

Recensione del lug 2019

recensione fornita da
2,0

Basically a scam

Punti negativi: When I arrived they didn’t have the reserved type of car. I could get a smaller car at the same price, discount was not possible nor was a higher category car. Apparently this is a typical scam done by this locally owned branch of Firefly, they attract customers with low prices online and expect them to take something smaller for the same price as they don’t have much choice after a long flight standing there with suitcases etc. Kayak should be ashamed you give these types of criminals a platform for their scams. I will not use Firefly or Kayak again. SCAM!

Recensione del gen 2019

recensione fornita da

N°11 in classifica

Alamo

3,0 Mediocre (12 recensioni)

4 sedi at Aeroporto di Città del Messico Benito Juárez

╳

Alamo recensioni

Punti di autonoleggio

Alamo

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Domestic Arrival Terminal 2

+52 555 786 8077

lunedì	07:00 - 23:00
martedì	07:00 - 23:00
mercoledì	07:00 - 23:00
giovedì	07:00 - 23:00
venerdì	07:00 - 23:00
sabato	07:00 - 23:00
domenica	07:00 - 23:00

International Arrivals

+52 555 786 8077

lunedì	07:00 - 23:00
martedì	07:00 - 23:00
mercoledì	07:00 - 23:00
giovedì	07:00 - 23:00
venerdì	07:00 - 23:00
sabato	07:00 - 23:00
domenica	07:00 - 23:00

International Arrivalsterminal

+52 555 786 8077

lunedì	07:00 - 23:00
martedì	07:00 - 23:00
mercoledì	07:00 - 23:00
giovedì	07:00 - 23:00
venerdì	07:00 - 23:00
sabato	07:00 - 23:00
domenica	07:00 - 23:00

Mexico Intl Airport Av Capitan

+52 555 786 8077

lunedì	07:00 - 23:00
martedì	07:00 - 23:00
mercoledì	07:00 - 23:00
giovedì	07:00 - 23:00
venerdì	07:00 - 23:00
sabato	07:00 - 23:00
domenica	07:00 - 23:00

Tutte le recensioni Alamo

Recensioni per Alamo a Aeroporto di Città del Messico Benito Juárez

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

4,8

Punti negativi: The rarte was diferente From your website when ingot to the Alamo counter Very disappointed

Recensione del gen 2021

recensione fornita da
2,0

Punti negativi: Simple! Despite the reservation was made, I’ve got a response «we have no cars at the moment».

Recensione del dic 2020

recensione fornita da
3,2

Punti positivi: Nothing

Punti negativi: Customer service

Recensione del giu 2019

recensione fornita da
2,0

Punti positivi: Nothing

Punti negativi: If the reservation actually made it to their system, they had no cars available after we received confirmation from this site.

Recensione del mar 2019

recensione fornita da
2,0

My reservation was denied once at the airport...

Punti positivi: Booth right inside airport.

Punti negativi: They got rid of my reservation and I still found a charge for $560 something dollars ...when in the end I ended up getting a rental with enterprise. Why would they charge me anything.....

Recensione del mar 2018

recensione fornita da
2,0

Punti negativi: I received a estimate for 1 dollar a day and a reservation number - When I got there they wouldn't honor the estimate and then charged me an insane amount.

Recensione del lug 2017

recensione fornita da
2,0

They gave our car away

Punti positivi: Nothing the reservation wasn't worth it.

Punti negativi: The car that we had reserved it was given to someone else. We had two reservations with Alamo my daughter lost her car as well. They give first come first serve reservation or not. Hertz matched the price and had a car ready for us.

Recensione del giu 2017

recensione fornita da
2,0

Grace

Punti positivi: Easy to book a car rental

Punti negativi: That it stated open 24 hours and not true! Was unable to get a cat at all did not make my trip easy

Recensione del ago 2016

recensione fornita da

4,8

Punti negativi: The rarte was diferente From your website when ingot to the Alamo counter Very disappointed

Recensione del gen 2021

recensione fornita da
2,0

Punti negativi: Simple! Despite the reservation was made, I’ve got a response «we have no cars at the moment».

Recensione del dic 2020

recensione fornita da
3,2

Punti positivi: Nothing

Punti negativi: Customer service

Recensione del giu 2019

recensione fornita da
2,0

Punti positivi: Nothing

Punti negativi: If the reservation actually made it to their system, they had no cars available after we received confirmation from this site.

Recensione del mar 2019

recensione fornita da
2,0

My reservation was denied once at the airport...

Punti positivi: Booth right inside airport.

Punti negativi: They got rid of my reservation and I still found a charge for $560 something dollars ...when in the end I ended up getting a rental with enterprise. Why would they charge me anything.....

Recensione del mar 2018

recensione fornita da
2,0

Punti negativi: I received a estimate for 1 dollar a day and a reservation number - When I got there they wouldn't honor the estimate and then charged me an insane amount.

Recensione del lug 2017

recensione fornita da
2,0

They gave our car away

Punti positivi: Nothing the reservation wasn't worth it.

Punti negativi: The car that we had reserved it was given to someone else. We had two reservations with Alamo my daughter lost her car as well. They give first come first serve reservation or not. Hertz matched the price and had a car ready for us.

Recensione del giu 2017

recensione fornita da
2,0

Grace

Punti positivi: Easy to book a car rental

Punti negativi: That it stated open 24 hours and not true! Was unable to get a cat at all did not make my trip easy

Recensione del ago 2016

recensione fornita da

N°12 in classifica

Dollar

2,9 Mediocre (16 recensioni)

1 sede at Aeroporto di Città del Messico Benito Juárez

╳

Dollar recensioni

Punti di autonoleggio

Dollar

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Av Capitan Carlos Leon

0180 0365 1111

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Tutte le recensioni Dollar

Recensioni per Dollar a Aeroporto di Città del Messico Benito Juárez

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti positivi: Nothing

Punti negativi: When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.

Recensione del gen 2020

recensione fornita da
3,2

Punti positivi: no line.

Punti negativi: return directions to their lot. accurate car rental. quicker car availability. we had to wait for the car.

Recensione del mar 2019

recensione fornita da
2,0

Carless un Mexico

Punti positivi: Dollar Car had no cars available even though I had a reservation. I don’t think they had one to begin with.

Recensione del gen 2019

recensione fornita da
3,6

2.5 hours to get a car

Punti positivi: Car given was not what we reserved. I reserved a suburban and got a Ford Explorer after waiting 2.5 hours for the suburban to show up and had my 80 year old Mother with me

Punti negativi: They charged me $230 US per day insurance. A major rip off as the insurance was more then the vehicle rental. Would NOT recamend and I’m sure I’ll get no response to my issues

Recensione del apr 2018

recensione fornita da
2,0

Bed experience 3 time more money. I went euro rentals end rent there

Punti positivi: For 3 times less then dollar

Punti negativi: None

Recensione del mar 2018

recensione fornita da
2,0

Punti negativi: I will never use company again

Recensione del nov 2017

recensione fornita da
2,0

The worst experience ever

Punti negativi: I arrived at the airport and the dollar representative was super nice to begin with but when I declined their insurance, because I have my own insurance and car rental insurance with one of my credit cards, he said that I was obligated to purchase their insurance regardless. Their insurance was going to be twice more of what the rental car was going to be!!!!! The rental for my stay there was going to be roughly $660 and with their "obligatory" insurance was going to be about $2000!!!! The bad thing besides the outrageous amount of money was that after I had to obviously decline the rental and then had to wait a couple of hours to figure out how I was going to get to my destination which was a 2 hour drive....and this was my first time in Mexico so it was definitely an extreme inconvenience not to have been able to rent my car as agreed on Kayak before my trip. No apologies were even offered nor any other alternative.

Recensione del lug 2017

recensione fornita da
4,8

Cancelled a lot different price when try to pick up the car

Punti positivi: The online way to get a car

Punti negativi: They try to charge $5000 for drop off in a different city not mentioned online

Recensione del apr 2017

recensione fornita da
2,0

arrived with no car waiting for us

Punti positivi: nothing.. we got there and were told nope zero cars available

Punti negativi: yep you guessed it you gave our car to someone else so when we arrived there were no available cars, even tho we reserved a vihicle well in advance. thanks for that

Recensione del gen 2017

recensione fornita da
4,4

Held hostage by Car Rental agency

Punti positivi: Holiday travel: After waiting 3 hours for my car I finally got to the Dollar Rental agency and was told I had to buy their additional insurance package that multiplied my rental cost by 3. I told the agent I would only prefer the minimal liability that was included in the original offer because I had my own additional coverage from home. He said that was not an option and I had to buy his package. With precious vacation time running out and limited availability from other rental companies I was in no position to consider any other car. So I paid the ransom and drove away completely frustrated.

Recensione del dic 2016

recensione fornita da
2,0

Punti negativi: Rates were not what the really charged. Insurance charges made it much more expensive.

Recensione del dic 2016

recensione fornita da
2,0

Very bad when I arrived to Mexico City airport Dol

Punti positivi: Nothing just the worst experience finding a transportation at f my self!!!!

Punti negativi: I can believe it that happened!

Recensione del ott 2016

recensione fornita da

2,0

Punti positivi: Nothing

Punti negativi: When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.

Recensione del gen 2020

recensione fornita da
3,2

Punti positivi: no line.

Punti negativi: return directions to their lot. accurate car rental. quicker car availability. we had to wait for the car.

Recensione del mar 2019

recensione fornita da
2,0

Carless un Mexico

Punti positivi: Dollar Car had no cars available even though I had a reservation. I don’t think they had one to begin with.

Recensione del gen 2019

recensione fornita da
3,6

2.5 hours to get a car

Punti positivi: Car given was not what we reserved. I reserved a suburban and got a Ford Explorer after waiting 2.5 hours for the suburban to show up and had my 80 year old Mother with me

Punti negativi: They charged me $230 US per day insurance. A major rip off as the insurance was more then the vehicle rental. Would NOT recamend and I’m sure I’ll get no response to my issues

Recensione del apr 2018

recensione fornita da
2,0

Bed experience 3 time more money. I went euro rentals end rent there

Punti positivi: For 3 times less then dollar

Punti negativi: None

Recensione del mar 2018

recensione fornita da
2,0

Punti negativi: I will never use company again

Recensione del nov 2017

recensione fornita da
2,0

The worst experience ever

Punti negativi: I arrived at the airport and the dollar representative was super nice to begin with but when I declined their insurance, because I have my own insurance and car rental insurance with one of my credit cards, he said that I was obligated to purchase their insurance regardless. Their insurance was going to be twice more of what the rental car was going to be!!!!! The rental for my stay there was going to be roughly $660 and with their "obligatory" insurance was going to be about $2000!!!! The bad thing besides the outrageous amount of money was that after I had to obviously decline the rental and then had to wait a couple of hours to figure out how I was going to get to my destination which was a 2 hour drive....and this was my first time in Mexico so it was definitely an extreme inconvenience not to have been able to rent my car as agreed on Kayak before my trip. No apologies were even offered nor any other alternative.

Recensione del lug 2017

recensione fornita da
4,8

Cancelled a lot different price when try to pick up the car

Punti positivi: The online way to get a car

Punti negativi: They try to charge $5000 for drop off in a different city not mentioned online

Recensione del apr 2017

recensione fornita da
2,0

arrived with no car waiting for us

Punti positivi: nothing.. we got there and were told nope zero cars available

Punti negativi: yep you guessed it you gave our car to someone else so when we arrived there were no available cars, even tho we reserved a vihicle well in advance. thanks for that

Recensione del gen 2017

recensione fornita da
4,4

Held hostage by Car Rental agency

Punti positivi: Holiday travel: After waiting 3 hours for my car I finally got to the Dollar Rental agency and was told I had to buy their additional insurance package that multiplied my rental cost by 3. I told the agent I would only prefer the minimal liability that was included in the original offer because I had my own additional coverage from home. He said that was not an option and I had to buy his package. With precious vacation time running out and limited availability from other rental companies I was in no position to consider any other car. So I paid the ransom and drove away completely frustrated.

Recensione del dic 2016

recensione fornita da
2,0

Punti negativi: Rates were not what the really charged. Insurance charges made it much more expensive.

Recensione del dic 2016

recensione fornita da
2,0

Very bad when I arrived to Mexico City airport Dol

Punti positivi: Nothing just the worst experience finding a transportation at f my self!!!!

Punti negativi: I can believe it that happened!

Recensione del ott 2016

recensione fornita da

N°13 in classifica

Economy Rent a Car

2,0 Mediocre (3 recensioni)

2 sedi at Aeroporto di Città del Messico Benito Juárez

╳

Economy Rent a Car recensioni

Punti di autonoleggio

Economy Rent a Car

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Av. Sonora casi esq. Texcoco Col. Peñón de los Baños Del

+52 998 253 6112

Dinamarca 62 Col. Juarez (Zona Rosa) Del. Cuathemoc

+52 998 253 6112

Tutte le recensioni Economy Rent a Car

Recensioni per Economy Rent a Car a Aeroporto di Città del Messico Benito Juárez

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Terrible car rental company

Punti positivi: Nothing

Punti negativi: They lied and said they only had one car. The company is corrupt. My license plate was stolen and the are charging me?

Recensione del mar 2017

recensione fornita da

2,0

Terrible car rental company

Punti positivi: Nothing

Punti negativi: They lied and said they only had one car. The company is corrupt. My license plate was stolen and the are charging me?

Recensione del mar 2017

recensione fornita da

N°14 in classifica

Avis

2,0 Mediocre (1 recensione)

1 sede at Aeroporto di Città del Messico Benito Juárez

╳

Avis recensioni

Punti di autonoleggio

Avis

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Aeropuerto Benito Juarez

+52 555 762 3262

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Tutte le recensioni Avis

Recensioni per Avis a Aeroporto di Città del Messico Benito Juárez

N°15 in classifica

GREEN MOTION

2,0 Mediocre (1 recensione)

1 sede at Aeroporto di Città del Messico Benito Juárez

╳

GREEN MOTION recensioni

Punti di autonoleggio

GREEN MOTION

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Mexico City Benito Juarez Intl Airport - Terminal 2 Ambulatorio planta baja Entre puertas 3 y 4 local all-35

Tutte le recensioni GREEN MOTION

Recensioni per GREEN MOTION a Aeroporto di Città del Messico Benito Juárez

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti negativi: No car available, still not refunded. Inadmissible. When I contacted green motion they told me that I had to see directly with you because they did not have my credit card.

Recensione del set 2019

recensione fornita da

2,0

Punti negativi: No car available, still not refunded. Inadmissible. When I contacted green motion they told me that I had to see directly with you because they did not have my credit card.

Recensione del set 2019

recensione fornita da

Sunnycars

3 sedi at Aeroporto di Città del Messico Benito Juárez

╳

Punti di autonoleggio

Sunnycars

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Av 602 /Col San Juan de Aragon

Aviacion Civil # sin numero

International arrvial hall

Sixt

2 sedi at Aeroporto di Città del Messico Benito Juárez

╳

Punti di autonoleggio

Sixt

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

AV. Capitan Carlos Leon, AICM

+52 551 560 0895

lunedì	07:00 - 23:00
martedì	07:00 - 23:00
mercoledì	07:00 - 23:00
giovedì	07:00 - 23:00
venerdì	07:00 - 23:00
sabato	07:00 - 23:00
domenica	07:00 - 23:00

Av. Capitan Carlos de León

+52 551 560 0897

lunedì	07:00 - 23:00
martedì	07:00 - 23:00
mercoledì	07:00 - 23:00
giovedì	07:00 - 23:00
venerdì	07:00 - 23:00
sabato	07:00 - 23:00
domenica	07:00 - 23:00

America Car Rental

1 sede at Aeroporto di Città del Messico Benito Juárez

╳

Punti di autonoleggio

America Car Rental

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Direccion Av. Sonora casi esquina Texcoco Colonia Peñón de los Baños, Delegación V. Carranza, CDMX

+52 998 253 6112

keddy by Europcar

1 sede at Aeroporto di Città del Messico Benito Juárez

╳

Punti di autonoleggio

keddy by Europcar

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Benito Juarez International Apt- International Arrival Hall

NU Car

1 sede at Aeroporto di Città del Messico Benito Juárez

╳

Punti di autonoleggio

NU Car

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Benito Juarex Intl Airport Mexico D.F.

+52 551 560 0087

lunedì	07:30 - 20:00
martedì	07:30 - 20:00
mercoledì	07:30 - 20:00
giovedì	07:30 - 20:00
venerdì	07:30 - 20:00
sabato	07:30 - 20:00
domenica	07:30 - 20:00

Payless

1 sede at Aeroporto di Città del Messico Benito Juárez

╳

Punti di autonoleggio

Payless

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Av Capitan Carlos Leon

+52 555 784 3011

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Rhodium

1 sede at Aeroporto di Città del Messico Benito Juárez

╳

Punti di autonoleggio

Rhodium

Punti di ritiro a Aeroporto di Città del Messico Benito Juárez

Benito Juárez International Airport

lunedì	00:01 - 23:59
martedì	00:01 - 23:59
mercoledì	00:01 - 23:59
giovedì	00:01 - 23:59
venerdì	00:01 - 23:59
sabato	00:01 - 23:59
domenica

Right Cars

1 sede at Aeroporto di Città del Messico Benito Juárez