|Rotta principale||Bangkok Aeroporto Internazionale di Bangkok-Don Mueang a Hat Yai|
|Aeroporto principale||Bangkok Aeroporto Internazionale di Bangkok-Don Mueang|
Punti positivi: This is a budget airline and they get you to where you going at good price
Punti negativi: They pack you in all together even though there are open seats available and leave you there as if you've done something wrong
Punti positivi: Nothing
Punti negativi: Everything
Punti negativi: fraud on the baggge fee. Had already tried to pay on web sire, but tmdid not work. Then they charge more than twice the price at airport.
Punti positivi: Crew
Punti negativi: No explaining delay before take off and after arrive
Punti positivi: I am grateful for small mercies. ... it was on time!
Punti negativi: Not being fleeced / ripped off cheated out of money as I check in. The website purposely does not allow payment of bags just so they can get more at airport. ... Staff admitted it was regular complaints and they did not care... Not my sort of pleasurable flight..
Punti negativi: Good service
Punti positivi: The ground staff service was really poor, the air-cond on-board was warm instead of cold, when arrived Singapore, the body sweaty.
Punti negativi: The pre-book luggage service and check-in ground staff service in Bangkok airport. It's really disappointed.
Punti positivi: Professional and very accommodating crew
Punti negativi: They had mosquitos entire flight, they could have sprayed bug spray or do something about it
Punti positivi: Just expect , what is expected from a low cost carrier.
Punti positivi: I had very low expectations after reading some reviews for this airline. But I was pleasantly surprised. Staff in Bangkok was nice, paid for bags, everything went smoothly, and the plane was not dumpy at all.
Punti negativi: nothing, it was a short simple flight.
Punti negativi: The plane was COLD and no blankets to be found.
Punti negativi: On time
Punti negativi: Thai Lion delays all the times and they never try to compensate it with a bit of refreshments or anything. They took the passengers for granted
Punti negativi: Thai Lion will rip you off on checked in luggage if you pay during checking in for your flight. I paid almost $300USD for one suitcase that weighed 15 kilos. When asked, they said I should have paid in advance. I expected to pay for checked in luggage, but $300 bucks is Ridiculous!!
Punti negativi: The air conditioner on this flight does jot okay
Punti positivi: short flight
Punti negativi: the landing
Punti positivi: Decent price
Punti negativi: There was a large group that seemed like a class trio with over 20 children who were loud and rude the entire flight. Parents and flight attendants did not tell them to calm down or act more polite.
Punti positivi: Price was great.
Punti negativi: Charges 300 Baht per kilogram after 7 kg. We ended up switching out all goods that had to be checked and just carried our backpacks on. Was a big hassle.
Punti positivi: The plane didn’t crash and we made it to our destination
Punti negativi: We were squished in like sardines. My neck and back still hurt. They are sticklers about bags. No more than 7 kg (roughly 15lbs). Over all experience not so good.
You get what you pay for
Punti positivi: Basic no frills airline. Good baggage allowance
Punti negativi: Very poor website
Punti negativi: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!
Delayed boarding and baggage claim made me miss flight
Punti negativi: Flight was delayed 20 minutes. Baggage claim delayed another 30 minutes. Made me miss my connecting flight. Then also made me pay. No accommodation on their part. Terrible business.
Below average I'd say
Punti negativi: Very little leg room, no complimentary water or snack.
Punti positivi: The plane was new
Punti negativi: Check-in was a disaster, boarding took for ever, getting the luggage took longer than the flight. English is unknown by ground staff. And the plane times had changed.
Punti negativi: No immigration documents were passed out on the flight from Singapore to BKK causing a bottleneck on arrival. Only one Thai Lion rep. processing entries and passing out docs. Very slow, jepordizing an onward connecting flight.
Punti positivi: It was awesome, everything was great....
Missed the flight due to bad communication
Punti negativi: I was in line for the flight and they closed the gate without notifying me
You get what you pay for.
Punti positivi: The flight was cheap.
Punti negativi: The seats were uncomfortable and the food was unpleasant. Also, there was an hour delay but they never announced a delay, it just happened and not one really mentioned why until right before we were actually about to take off.
Punti positivi: Exit row seats ..
Punti negativi: No food, drink or water ... no snacks either ... peanuts cost a few baht, 9 baht per bag at 7/11
Punti negativi: There was the least amount of legroom I've ever seen on any other airline, my legs were digging into the seat in front of my when I was sitting perfectly upright. They also didn't serve even water.
Sneaky luggage rules
Punti negativi: Extremely little leg room. Also they have sneaky charges for luggage weight. Anything over 15kg and they charge you for every extra kilogram. If you want to check in a second luggage you have to check in 4 hours ahead and you still have to pay a lot of money, and it is based on the weight of your luggage . If you don't check in 4 hours in advance and you have an extra suitcase, they charge you by the kilogram and it is ridiculously expensive. More than he cost of the entire flight! And if your flight has multiple legs, you have to pay for the extra luggage every single leg.
Brand new planes, terrible check in process
Punti positivi: Brand new planes
Punti negativi: Longest check in ever, even on a Monday afternoon.. you'd better be there long ago.. problem with check in : 1- not enough queues provided, 2- check in personnel is not very efficient, 3- no queuing lines, it's messy lines, 4- operation responsible is just an observer with no operational impact
Punti negativi: The flight was a pretty good flight for budget
Punti positivi: Depart from Don mung airport on time
Punti negativi: Nothing
They never check passengers, if the seatbelts are
Punti positivi: Seats are comfortable. The crew was nice.
Punti negativi: They never check passengers, if the seatbelts are on.
Rather value choice of flight
Punti positivi: 1) seats 2) price 3) timing
Punti negativi: 1) food
Punti positivi: Just a normal service. You got what you pay. But Thai loin air better than others low airlines is free load baggage 15kg and free assigned seat
Terribly slow to board, exit and reclaim baggage
Punti positivi: Nice new aircraft
Punti negativi: Took far too long to get off plane and what seemed like an eternity for bags to appear
One of the hardest landing ever experienced
Punti positivi: Crew was friendly and helpful
Punti negativi: The overall floght was ok with the crew pretty helpful. However coming in to land the plane swayed sideaays seemingly to be off course but probably due to wind shear. Touching down was one of the hardest I ever experienced with all passengers in shock on the force it kanded
Budget is budget
Punti positivi: Boarding process and crew are okay.
Punti negativi: Sat at exit row, great legroom but no reclining. Seat itself was not comfy.
Punti positivi: On time
No complaints, good price
Punti positivi: The price was right and the aircraft are new B737s.
Punti negativi: The snack provided was a pack of 3 oreos and some water. They had other snacks and meals available for sale.
Nice budget airline
Punti positivi: The low price
Punti negativi: We didn't start boarding until the takeoff time.
Punti positivi: This is want low cost should be. Do the basics right, brand new plane, on time and impeccable crew. That's all I wanted.
Punti negativi: Seat pitch a bit thight but it was expected. If you're tall I'd suggest the extra charge for emergency exit.
Punti positivi: Equipaggio
Punti negativi: Nessun ritardo esplicativo prima del decollo e dopo l'arrivo
Punti positivi: Sono grato per le piccole grazie. ... era in orario!
Punti negativi: Non essere fugato / strappato fuori truffato dal denaro come check-in. Il sito web intenzionalmente non consente il pagamento di borse solo in modo che possono ottenere di più in aeroporto. ... Il personale ha ammesso che si trattava di lamentele regolari e non si sono lamentati... Non il mio tipo di volo piacevole.
Punti negativi: Buon servizio
Punti positivi: Il servizio del personale di terra era davvero scarso, l'aria condizionata a bordo era calda invece che fredda, quando sono arrivato a Singapore, ero sudato.
Punti negativi: Il servizio di deposito bagagli e il servizio di check-in a terra all'aeroporto di Bangkok. È davvero deluso.
Punti positivi: Equipaggio professionale e molto accomodante
Punti negativi: Avevano zanzare tutto il volo, avrebbero potuto spruzzare spray contro insetti o fare qualcosa al riguardo
Punti positivi: Basta aspettarsi , quello che ci si aspetta da un basso costo carrier.
Punti positivi: Ho avuto aspettative molto basse dopo aver letto alcune recensioni per questa compagnia aerea. Ma sono rimasto piacevolmente sorpreso. Il personale di Bangkok era gentile, aveva pagato i bagagli, tutto era andato bene e l'aereo non era assolutamente scurito.
Punti negativi: niente, è stato un breve volo semplice.
Punti negativi: L'aereo ERA FREDDO e non c'erano coperte.
Punti negativi: Il Leone Tailandese ritarda tutte le volte e non cercano mai di compensarlo con un po' di rinfreschi o niente. Hanno dato per scontato i passeggeri
Punti negativi: Thai Lion ti strapperà al check-in dei bagagli se paghi durante il check-in per il tuo volo. Ho pagato quasi 300USD dollari per una valigia che pesava 15 chili. Quando mi hanno chiesto, mi hanno detto che avrei dovuto pagare in anticipo. Mi aspettavo di pagare per il check-in dei bagagli, ma 300 dollari sono Ridicoli!!
Punti positivi: volo breve
Punti negativi: lo sbarco
Punti positivi: Prezzo decente
Punti negativi: C'era un gruppo numeroso che sembrava un trio di classe con oltre 20 bambini che erano forti e scortesi per tutto il volo. I genitori e gli assistenti di volo non hanno detto loro di calmarsi o di agire più educati.