|Rotta principale||Chiang Mai a Bangkok Aeroporto Internazionale di Bangkok-Don Mueang|
|Aeroporto principale||Bangkok Aeroporto Internazionale di Bangkok-Don Mueang|
Punti negativi: They do not necessarily seat minor children with their parents.
Much bigger fight to get them to seat families together, which should be standard practice in the age of COVID.
Below average legroom. Much less than in America and elsewhere.
Punti positivi: crew followed covid-19 protocol very well
Punti positivi: Nothing
Punti negativi: Staff must friendly
Punti positivi: Didn’t even get to go!
Punti negativi: Them giving me a refund
Punti positivi: Everything was very fast and efficient.
Punti positivi: Comfortable seats, clean plane. On time.
Punti negativi: The crew just sat in the back. They practically did nothing. Recommend you offer pillows and blankets on night flights.
Punti positivi: The professionalism of the airline crew.
Punti negativi: Taking off on time. It was a bumpy lift off and a bumpy landing. Other than that the flight was good.
Punti positivi: The flight was on time and efficient
Punti negativi: The place was old and very dirty. There was no drink service.
Punti positivi: Crew did not do much
Punti negativi: More service. Free water
Punti negativi: Boarding should improve. Other airports board Hot Seats first.
Punti negativi: It costs more to check a bag than it does to book a ticket, this airline is a rip off
Punti positivi: Fast and efficient.
Punti positivi: afforadable fares
Punti negativi: cleaner cabin. There was visible stains on the floor in front of my seats and I'm supposed to put my bag there.
Punti negativi: Always the same problem - not enough leg room.
Punti negativi: Nothing is free. You must pay for everything INCLUDING a glass of water.
Punti positivi: Relatively inexpensive and on time.
Punti negativi: Absolutely no customer support. No one to call or contact. In theory, they have a contact through Facebook but no one picks up. If you book through a major third party agency, you cannot log onto their system to make changes like add baggage. At the airport, they told me the only way to ask them is to come to the airport. How environmentally unfriendly and generally inconvenient. Especially in these days where such online services should be easy.
Not for tall people
Punti positivi: Quick boarding procedure, good price
Punti negativi: I am tall... 197cm... and my seat had so little leg room, I couldn't sit normally. All exit seats were free, the flight attendant told me they can't move me because you need to pay extra for those seats. I don't need to get anything for free, but I paid for my seat just like everybody else and it's very frustrating I was forced to spend my flight sitting not only uncomfortably, but also in an unsafe position in case any serious turbulence happened.
Punti positivi: Left on time, arrived on time!
Punti positivi: Smiling srewardess
Punti negativi: IF MY BAGGAGE WASNT LOST
Quick, Cheap & Excellent
Punti positivi: No line check in, efficient, quick bag drop, check in, on-time departure, good safe flight with food & water ( extra $4 USD)
Punti negativi: Leg room very cramped, but ok for a 90 minute flight. Hot Seats are better for $20 USD each extra.
Punti negativi: On time
Punti positivi: Not much
Punti negativi: The check in, the ticket agent the service at baggage window the fact they over charge me for baggage the attitude and unwillingness to help or answer questions will never fly this airline again
Punti negativi: Better customer service, very rude ground and in flight staff
Punti positivi: It's a cheap flight and wasn't really suppose to nice and comfortable.
Punti negativi: The delay was scary as I had a connecting flight. And they don't really communicate and let you know what's going on.
Punti positivi: The crew was eventually accommodating. I am pregnant and asked if I could stretch out on the empty row behind us. However, it was an emergency row and no, we weren't allowed.
Eventually, they offered me a seat with an empty seat next to it. The other passenger in the row wasn't very happy with me sitting there. One of the stewards offered me the back row to stretch out. There was no one sitting there. I don't know why that wasn't one the first options. But I'm thankful that I was able to lay down and sleep.
Punti negativi: The cabin is very crowded. No food or drinks are provided so be prepared to pay or bring your own.
Punti negativi: On time. Free internet in flight. Good value for a low cost airline.
Punti positivi: Cool signage and ads. Quick on and off boarding process
Punti negativi: Seats way too small and uncomfortable, no in flight entertainment or plugs, charged for basic drinks, cash only, Seats too close to one another, seat belt not made for American bodies, took off late. Basically the spirit airlines for East Asia
Punti positivi: Flying from Phuket was so easy, check-in quick and straightforward. I had chosen not to reserve our seats, and this time that meant that we were in the very back row, so had the pleasure of those in front of us in our laps, with no chance of reclining our own seats. It was a short flight, so no real damage was done.
Punti positivi: From Check-in through Boarding and the flight it was like a dream, full flight even departed early.
Punti positivi: Good boarding
Punti negativi: Seat pitch it's very tight
Punti negativi: Easy quick flight. Excellent boarding and flight also.
Punti negativi: Excellent flight. No complaints, good boarding, friendly crew
Punti negativi: Seats together.
Punti positivi: At least they had a/c going
Punti negativi: Very little leg room. No water offered.
Punti negativi: Boarding
Punti positivi: Left 5 minutes early
Punti negativi: Seat a little hard
Punti negativi: Worst airline ever
Punti negativi: Very little leg room.
Punti negativi: The flight was delayed, AFTER WE BOARDED, for 2 hours. No attempt was made to provide food or s reasonable explanation.
Punti positivi: Seats were not comfortable nor were they worth any upgrades offered flight is cheap if only flying with carry on, not fit for a full vacation. All accessories will be charged. It is the spirit airline of Asia.
Punti positivi: The crew was efficient and kind. They made the flight excellent
Punti negativi: Not enough leg room in coach. I’m 180 cn
Punti positivi: Crew were friendly, flight was on time
Punti negativi: They forgot one of my meals.
Punti negativi: O lie check in and support terrible
Punti positivi: got front row seating due to being tall.
Punti negativi: was surprised at the baggage charge, 1000 bth at check in but if you do at booking it is 350 bth we were told at check in, kayak says it is $15.00. ticket price was around $49 Flew this route less then a year ago and there was none of this. had no option due to liquid in my bags
Punti negativi: Not worth the price savings
Punti negativi: Know that everything is charged in flight and the bag at check in , been traveling the same bag all over the world and I had to check in my backpack and extra high cost
Punti positivi: It was cheap.
Punti negativi: Everything else. It is a budget airlines. Don Muang airport is awful compared to BKK. Lines are so long for everything. Even getting food has long lines in hot conditions. It really is necessary to get to the airport a long time in advance. For frequent travelers this is not good.
Punti positivi: This flight was on time
Punti positivi: Crew are polite
Punti negativi: No more delayed
Punti positivi: Good quick smooth flight On time departure and arrival.
Punti negativi: A bit more space. Knees were right up against seat in front of me.
Punti negativi: Delay announced too late and no consideration for parents travelling with baby
Punti positivi: Nothing
Punti negativi: Everything
Punti positivi: Seat was good .. the flight was not full
Punti positivi: Punctuality.
Punti negativi: Crew non smile.
Punti positivi: i like how fast the immigration is at siem reap
Punti negativi: Definite time of boarding we were 20-25 minutes late for departure
Punti positivi: Everything was straightforward and easy
Punti positivi: Good quick
Punti positivi: Crew was excellent. Seats border on the awful. I am 6'2". My knees were almost touching my chest. And, the airline allows seats to recline. Seriously? Short flight however.
Punti negativi: Boarding area at DMK was in a large area for gates 1-6. It was packed. Almost wall to wall people. No air conditioning. Blowers circulating hot air. Major thunderstorm delayed boarding for 1 1/2 hours. All flights. Chaos in the bordering area. Not fun.