|Rotta principale||Bucarest-Henri Coandă a Cluj-Napoca Cluj-Avram Iancu|
|Aeroporto principale||Bucarest-Henri Coandă|
Punti negativi: Boarding... always boarding being confuse! Tarom flights are... difficult to understand why this happens
Punti positivi: Comfortable’ish seats, left on time... arrived early!
Punti negativi: Boarding is, continues to be, a big issue! Not organized, everyone trying to jump ahead of others...
Punti positivi: that I succeeded to get home
Punti negativi: air conditioning in the plane
Punti positivi: Crew
Punti positivi: The flight was on time - which is unheard off
Punti negativi: The food was eatable - but not really good
Punti positivi: The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement
Punti negativi: Ask the staff not to be so moody for no reason at all.
Punti positivi: Late flight 1 hour
Punti negativi: Be ontime
Punti negativi: Have WiFi
Punti positivi: Everything
Punti negativi: Nothing
Punti positivi: Crew was amazing and helpful.
Punti positivi: The crew was amazing. They answered to my requests politely and helpfully
Punti negativi: Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted
Punti positivi: Crew super
Punti negativi: food, seat. In general the whole aircraft is not convenient
Punti positivi: checking baggage included, comfortable plane
Punti negativi: the plane was almost an hour late
Punti negativi: The table at 9B seat is broken. Because of that the stewardess spilled a glass of coke on me
Punti positivi: Brought me home in an hour
Punti negativi: Delay again
Punti positivi: Good short flight.
Punti negativi: Open both for passengers to enter terminal on arrival in Bucharest.
Punti positivi: Short flight.
Punti negativi: When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine.
Punti negativi: This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together.
Punti positivi: Nothing
Punti positivi: The seat was super
Punti positivi: Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day
Punti negativi: The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890.
Finally not much delay
Punti positivi: Finally not much delay Double coke with ice
Punti negativi: Still some delay
Punti positivi: Seating availability at check in no
Punti negativi: No tv
Punti positivi: The seating availability at the check in time
Punti negativi: The TVs never worked
Punti positivi: quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow!
relatively easy check in for my luggage.
Punti negativi: better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements
Punti positivi: Very bad expirience they btoke my laggage and 2 laggage come one day afrer
Punti positivi: Even if it’s August, there was no delay.
Punti negativi: Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty.
Punti positivi: Finally not much delay
Punti negativi: No AC in hot weather in the bus and on the plane for half an hour before take off.
Punti positivi: Staff, seat.
Punti negativi: Delayed again: 40 mins
Late as always
Punti positivi: Business class seat
Punti negativi: 1,5 hours late, no info about it. Old plane.
Punti negativi: DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST
Punti negativi: DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever.
Punti positivi: Leg room, online check in, being on time. Overall ok.
Punti negativi: Old plane, dry food, not too friendly staff and. Not the best value for money
Punti positivi: It was nice
Punti negativi: more movies to be purposed ))
Punti positivi: It was fast and on time
Punti negativi: mmmm food ))
Punti negativi: Nothing really, it was a shorter flight. The aircraft made it, can’t complain.
Punti positivi: Flawless process! Great customer service!
Punti negativi: Arrival of baggage on the carousel.
Punti positivi: The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight.
Punti negativi: Check in process both online and at the airport. The seats on the aircraft.
Punti positivi: Good crew, attentive, courteous, communicative !!
Punti negativi: Have the screens work ....
Punti negativi: Timing
Punti negativi: The departure could have been on time
Punti negativi: Employees VERY VERY RUDE!!!!
Punti negativi: Everything could be better, lost the second connection to Cluj
Punti positivi: Clean.
Punti negativi: Boarding via bus.
Delayed for 3,5 hours
Punti positivi: Landing
Punti negativi: Delayed for 3,5 hours
Punti positivi: -
Punti negativi: -
Punti positivi: Nice crew , nice meal
Punti negativi: comfort of seat , boarding time
Punti positivi: On time. Clean .
Punti negativi: less lights while fly
Punti negativi: My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!
Punti positivi: Crew was very good, professional
Punti negativi: You should look for a proper bread,better sandwich and a healthier desert.
Punti positivi: seats were confortable
Punti positivi: entertainment was good
Punti positivi: Free WIFI, entertainment is good
Punti positivi: Fast boarding
Punti negativi: The entertainment
Punti positivi: Customer service was good
Punti negativi: Both flights were delayed and the airline lost my luggage
Punti positivi: as if we were at the beginning of aviation
comfortable on time flight
Punti positivi: Flight was on time, seats were comfortable. Snack was providedeven if flight was short (1h) Polite staff.
Punti negativi: nothing
Good airline, no entertainment
Punti positivi: Flight left and arrived on time
Punti negativi: Food is mediocre and there is no in flight entertainment so thank God for Kindle!
Punti negativi: Everything was perfect!