Trova voli economici su Southern / Mokulele

Beware of Southern Airlines

Punti positivi: Nothing.

Punti negativi: They cancelled my flight for no reason at all.

Shame on Southern Airways

Punti positivi: I was so upset, tired of being lied to and running through airports to make a connecting flight, I can't think of anything I liked.

Punti negativi: Since I bought my tickets through Kayak, when my flight was canceled the night before I was to leave, it took Hours to get the ticket problem straightened out with me on an earlier flight. I was called back by Kayak minutes after I finally got off the phone to be told That flight was now canceled. Another hour on the phone to get to a 3rd flight arranged. I arrived early and saw everyone sitting around, went to the counter to be told this flight was now delayed. Also was told that the EARLIER Flight I had been changed to, Went off on Time! So I was Lied to. Waited hours as they moved the departure time 4 times! Went through an agonizing security search. Took an hour in a freezing plane to get to Pittsburgh. Missed my flight OF Course and had to pay money for a ticket change and go stand by, barely getting on a connecting flight. I call it the Travel Day From Hell!!!

Punti negativi: Return flight home was cancelled and not communicated. Poor customer service to find out about a refund. Never flying with southern again.

Punti negativi: The flight never occurred and wasn't told.

BEWARE of Southern Airways Express! DO NOT FLY

Punti positivi: Absolutely nothing.

Punti negativi: I had this airline booked several times (4 flights to be exact) and every. single. time. the flight was either cancelled or changed in some way. In the first instance, the second leg was moved three hours ahead, causing the second leg to depart before the first one, so I had to cancel it. In the second, the first leg was moved three hours before the initial departure time, and I had to cancel it due to scheduling issues. The third time I tried to take this airline, the first leg was cancelled completely and in turn my return flight was also cancelled. Each time, they informed be THE NIGHT BEFORE the flight was supposed to leave that it was either cancelled or modified. Had I not booked all four of these flights at once months in advance, I wouldn't have booked it again after the first instance. Do you know how expensive it is to find alternate transportation THE NIGHT BEFORE you are trying to travel? I will never attempt to fly this airline again. They have a lot of work to do to gain the trust of their passengers and they are not doing it right by any means in my opinion.

WORST experience I've ever had!

Punti positivi: Absolutely nothing!

Punti negativi: I never even took the flight - the layover was moved ahead by two hours THE DAY OF THE FLIGHT causing me to cancel my flight, since the layover was then leaving before my first flight even took off! At that time, alternate flights were >$250 one way and I HAD to be at my destination the next day for a wedding. Southern Airways caused me hours of time spent planning and additional money to find alternate transportation. WOULD NOT RECOMMEND -- I am never flying with this airline again!

Punti positivi: Received full refund for ticket.

Punti negativi: Flight was cancelled with no reason provided.

Southern Airways is Incompetent

Punti positivi: The price of the ticket was very reasonable.

Punti negativi: I traveled with a colleague from Dulles to Morgantown. Three issues arose: 1. We could not find the ticket counter at Dulles, and no one we asked knew where it was. This could easily be resolved by adding info about how to find the counter to the airline website. 2. My colleague's return flight was canceled and she was never notified. 3. When I went to check in for my return flight, I was told that I was not on the boarding list. It took 30 minutes to get me added to the list even though I had my confirmation. When I asked for an explanation the man at the ticket counter shared: "They're crazy [the customer service]. This happens all the time." Complete incompetence.

Flight cancelled at last minute, had to rent a car $$$$$$$

Punti positivi: Nothing

Punti negativi: Everything

Disorganized

Punti positivi: Great Crew, very pleasant. It was nice to be away from all the frustrations common in the main airports and to get to wait with my family right up to boarding time.

Punti negativi: The plane left over 4 hours after departure time. It also took a while to figure out that this airline is not based within the main airport (at both DFW and MEM airports at least) and the address for the actual boarding place was not included in any communication prior to the flight. No compensation for inconveniences caused.

Never even got on the plane

Punti negativi: I never even ended up on the plane. The departure time came and went with no communication from the desk agents I was sitting 10 feet away from. No communication about the flight being delayed was given until I asked. It was 3 hours later when they unceremoniously cancelled the flight. And because it was weather-related I didn't receive any of my money back. Worst travel day ever.

Punti positivi: The flight was cancelled No apology or compensation

Fate attenzione alla Southern Airlines

Punti positivi: Niente.

Punti negativi: Hanno cancellato il mio volo senza alcuna ragione.

Punti negativi: Il volo di ritorno è stato cancellato e non ce lo hanno comunicato. Il servizio clienti è scadente nel tentativo di avere un rimborso. Mai più con la Southern.

Punti negativi: Il volo mai avvenuto e non era stato detto.

La peggiore esperienza che abbia mai avuto!

Punti positivi: Assolutamente niente!

Punti negativi: Non ho mai preso il volo - il layover è stato spostato in avanti di due ore IL GIORNO DEL VOLO che mi ha fatto annullare il mio volo, poiché il layover è stato poi lasciare prima che il mio primo volo anche decollato! A quel tempo, i voli alternativi sono stati di oltre 250 dollari a tratta e HO DOVUTO essere a destinazione il giorno successivo per un matrimonio. Southern Airways mi ha causato ore di tempo trascorso pianificazione e denaro aggiuntivo per trovare il trasporto alternativo. NON LO CONSIGLIEREI - non sto mai volando con questa compagnia aerea di nuovo!

Punti positivi: Ricevuto rimborso completo per il biglietto.

Punti negativi: Volo è stato annullato senza motivo.

Volo cancellato all'ultimo minuto, avevo noleggiato un'auto!!!

Punti positivi: Niente

Punti negativi: Tutto

Disorganizzato

Punti positivi: Grande equipaggio, molto piacevole. Era bello essere lontani da tutte le frustrazioni comuni negli aeroporti principali e aspettare con la mia famiglia fino all'ora di imbarco.

Punti negativi: L'aereo ha lasciato più di 4 ore dopo l'orario di partenza. Ci è voluto anche un po' di tempo per capire che questa compagnia aerea non si trova all'interno dell'aeroporto principale (almeno negli aeroporti DFW e MEM) e che l'indirizzo del luogo di imbarco effettivo non è stato incluso in alcuna comunicazione prima del volo. Nessuna compensazione per gli inconvenienti causati.

Non è mai arrivato nemmeno in aereo

Punti negativi: Non ho mai finito sull'aereo. L'orario di partenza è venuto e sono andato senza comunicazione dagli agenti della scrivania da cui ero seduto a 10 piedi di distanza. Non è stata data alcuna comunicazione sul ritardo del volo fino a quando non ho chiesto. Era 3 ore più tardi, quando cancellarono senza cerimonie il volo. E perché era meteo-collegato non ho ricevuto nessuno dei miei soldi indietro. Il peggiore giorno di viaggio mai visto.