Trova voli economici su SmartWings

Late late late

Punti positivi: Short flight and nice crew, boarding was organized and easy

Punti negativi: Late departure, old plane, tight seats, no online check in

Punti positivi: The leg-room was ok only because we were assigned to an exit row.

Punti negativi: No advance check-in. All food and drink cost money aside from water. Take off was late in both directions. Landing was horrible, pilot dipped without warning several times. No options for entertainment at all.

Punti negativi: no drinks, even water. no ampthy from the crew, even not a smille

Punti negativi: Long delay. No personal at the gate at boarding time. Checking in was a nightmare. Very slow and no crowd control. Long wait in the aircraft before lifting off. Basically not a good choice if you need to connect to another flight. Allow 4-5 hours to be on the safe side.

No online check in

Punti negativi: My flight was delayed by several hours due to disruption at Gatwick which is by no means airlines fault. But what's unforgivable in modern age in the inability to check in online or at the airport's terminals without visiting the check in desk. This meant that even though I had no luggage to checkin, still had to wait in 1.5 hour queue to then go to the only desk available for my 20 secs checking and issue of the boarding pass. What a waste of time! (flew from Gatwick as apparently online checkin is available when flying from some other airports)

Punti positivi: Flight was running lates and it was very warm. It was very difficult to hear the announcements.

Punti negativi: Everyone was very polite and friendly.