Trova voli economici su Saudia

Long waiting at checking in and baggage claims

Punti positivi: The crew very professional and nice

Punti negativi: Having to wait over 1 hour for my luggage also at checking in long lines and very slow should open more counters th

Bad service. Please improve it before 2020

Punti positivi: The seats were comfortable as they were in Boeing 787 Dreamliner.

Punti negativi: The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. For a domestic flight, the food was just a cheese sandwich. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. The entertainment screen was always lagging and ads are everywhere.

Improve your service. You are the worst airline in the Gulf.

Punti positivi: The food was ok. They have prayer room onboard so Muslims can pray on time and direction to Kaaba.

Punti negativi: The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. There were a lot of noise and babies crying in the plane and the stewardess just left us and didn't want to serve me even a cup of water. And they also come late. The entertainment screen was always lagging and ads are everywhere. Leg space was very small and I can not relax or sleep in a long haul flight.

Very bad experience

Punti positivi: Nothing

Punti negativi: The flight delayed more than 2 hrs which is lead to miss the next flight.