Trova voli economici su Saudia

Punti positivi: I arrived to my distinction.

Punti negativi: Long flight without entertainment!! No screens. They didn't dim the light during the night. The cooling was very bad.

Painfully long wait times

Punti positivi: Nothing.

Punti negativi: The wait times at the airport were atrocious! Every single checkpoint took more than 25-30 mins to clear. Staff needs to be better trained to handle international passengers. Bilingualism should be implemented or provided to better assist guests that cannot speak Arabic. The final stretch that tested my patience to the max was the last security check before boarding the plane. We were waiting in line to be cleared for boarding for more than 1.5 hrs! Our flight was delayed, the food was served late, it was over heated...in short, everything went downhill from there. Needless to say, will not be flying Saudi Airlines again! I'd rather deal with layovers than poor customer service.

Punti negativi: No head phones

The fight delayed 4 hours so I cannot catch my connection flight.

Punti negativi: Also, they do not have any compensation or do nothing to deal with my trouble

Punti negativi: No head phones

Punti negativi: They mishandled the checked luggages and broke the screen of a Toshiba Laptop and a Samsung Tablet that were inside a checked bag.