Trova voli economici su Norwegian Air International

Punti positivi: Very friendly and helpful

Punti negativi: I witnesses myself and at least 12 other people pay addition baggage fees

Punti positivi: Boarding and food

Punti negativi: The flight was delayed more than an hour and no information was provided about landing at Fort Lauderdale Airport.

Punti negativi: the plane was delayed. no reason giving. when boarding, it was a white plane with no markings. inside it had Norwegian signs, but probably the plane was a substitute. Once in the air, the flight was fine.

Punti positivi: Boarding

Punti negativi: The crew very impressed and not give a good safety at the plane

As expected from a budget airline.

Punti positivi: More legroom than expected. Seats are thin though but comfortable enough for a 2 hour flight. WiFi has movies although the selection was pretty slim and they cost 5 euros! Also, the app seemed to have an issue that the titles of the movies didn’t appear anywhere so you had to guess what the movies were based on one screenshot.

Punti negativi: They claimed they had WiFi but I would hardly call it that. It was very slow and kept disconnecting. Also, had to pay for movies and even regular drinks like orange juice. I know it’s budget airline but still bothers me especially since they charge 2-3 times regular price for the food.

Excellent value

Punti positivi: For Copenhagen to JFK flight only: Excellent crew, satisfactory food service, very good drink service, great plane, comfortable seat in Premium comparable to old business class seats before lie flat became standard.

Punti negativi: Extremely understaffed check-in desk in Lisbon with extremely long lines took over thirty minutes of waiting to reach the desk. No separate check-in lines for Premium, since they have no Premium service from there to Copenhagen. No Premium seating or services available from Lisbon to Copenhagen. No staff or facility at Copenhagen airport to print boarding pass for transfer passengers until gate agents finally arrived.

Newburgh to Edinburghflight home was much more

Punti positivi: Flight home had an open middle seat

Punti negativi: Flight over was too crowded

Mild

Punti positivi: It was a shot flight. Not much happening.

Punti negativi: The flight was delayed.

You get what you get

Punti positivi: No one bothered me.

Punti negativi: That you have to pay extra for entertainment and food.

Got the job done!

Punti positivi: Fast boarding, on time arrival and friendly service; what more do you need!

Punti positivi: Cheap and comfortable budget airline.

Punti negativi: Delayed departure without any explanation

No frills flight.

Punti positivi: All went as expected. Efficient and timely.

Punti negativi: Seat bottom cushions worn out

Punti positivi: Free WiFi. Clean plane. Comfortable seats.

Punti negativi: Slow to start boarding.

Delay handled poorly

Punti positivi: For a budget airline Norwegian does a good job in most areas - courteous, professional staff, clean, well-maintained planes, good service.

Punti negativi: My flight from Oslo to Gatwick was delayed due to technical problems with the plane. We sat on the tarmac and left two hours late, causing me to miss my connection to Boston. I understand that these things happen, and I appreciate the attention to safety; however, the real problems began when we arrived at Gatwick. We were told an agent would meet the five of us who missed the flight at the gate to assist us. No agent was there, and we wandered to different Norwegian sites for help. When we finally found the right person, it took a ridiculous amount of time to rebook us. Here's the first problem with a carrier like Norwegian: they don't have as many flights, and none were going directly to Boston the following day. I was finally booked on a 6:20 a.m. flight to Copenhagen the next day with a 10 hour layover until the flight to Boston. The next problem was an outsourced service to provide me with a hotel and food voucher for the night. This literally took hours for them to arrange. It was over 6 hours from arrival at Gatwick to ending up with a place to stay - and then a 4 a.m. wakeup to get to the airport. I would hesitate to book Norwegian again for these reasons. Also - come on, Norwegian, soft drinks, water, and coffee/tea should be free.

Punti negativi: Baggage took almost 90 minutes to come off plane.

Punti positivi: The food and service were wonderful!

Punti negativi: Seats are not comfortable

Punti negativi: They had no filed paperwork with JFK AND we were told that the plane could not leave Oslo until it was accomplished. The flight left two hours late.

Great flight but delayed

Punti positivi: Aircraft comfort and overall amenities

Punti negativi: Out of 4 flights with Norwegian this trip, 3 were delayed because of issues with the aircraft. It's ok when it happens once, but 75% delays is no fun and not good