Recensioni viaggiatori
VALUTAZIONE COMPLESSIVA
8,3
Ottimo
Basato su 108 recensioni
Complessivo
8,7
Imbarco
8,6
Tariffa comfort
8,4
Personale
9,0
Divertimento
7,2
Cibo
7,8
Informazioni su Lao Airlines
| Codice IATA | QV |
|---|---|
| Rotte | 61 |
| Rotta principale | Vientiane Wattay a Bangkok Suvarnabhumi |
| Aeroporti salvati | 21 |
| Aeroporto principale | Vientiane Wattay |
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
-
7,0
Punti negativi: Food
recensione fornita da
-
8,4
Punti negativi: More comfortable seats
recensione fornita da
-
9,3
Punti positivi: Help from ticketing crews was very helpful.
Punti negativi: More smiles
recensione fornita da
-
9,3
Punti positivi: No carry-on fees, plenty of available seats.
Punti negativi: Depart to Laos a little early like 6 in the morning then the plane will be packed with passengers.
recensione fornita da
-
7,6
Punti positivi: Drinks were great and unexpected! Extremely fast boarding!
recensione fornita da
-
10,0
Punti positivi: Excellent flight
recensione fornita da
-
7,2
Punti positivi: On time
recensione fornita da
-
10,0
Its always great to fly with Laos Airline
Punti positivi: We like the service. It doesnt take long for boarding.
recensione fornita da
-
10,0
Punti positivi: Friend and excellent attention to detail.
recensione fornita da
-
7,3
Food came is prepared boxes of two small sandwiches and water. I
Punti positivi: Boarding was quick and efficient helped by the fact that the flight was only 1/3 full. Crew were helpful and polite.
recensione fornita da
-
6,0
Punti positivi: Very kind to passengers
recensione fornita da
-
9,3
Punti positivi: On time flight and decent snack for a short flight
recensione fornita da
-
7,6
Punti positivi: Smooth boarding. On time leaving and arriving. Very Courteous staff
recensione fornita da
-
6,6
Good flight
Punti positivi: All went smoothly
recensione fornita da
-
10,0
Perfect flight
Punti positivi: Easy getting out of town and to the boarding gate.
recensione fornita da
-
8,3
Punti positivi: Nice airline, pleasant staff, clean cabin and comfortable seats.
Punti negativi: Nice that they provided a snack, but didn't like the mystery meat roll.
recensione fornita da
-
6,6
Punti negativi: Not telling you what time they are boarsing and departing
recensione fornita da
-
10,0
Punti positivi: Great service
Punti negativi: Delay for 3 hrs due Weather
recensione fornita da
-
10,0
Perfect
Punti positivi: It was perfect. Nothing lacking, nothing wrong. Except the meal that was served in a box contained no information in any language about the contents. I am a vegan but don't think I registered for a vegan meal so was not expecting one. However I looked at the sandwich and it appeared it might be free of meat or eggs or cheese but could not tell and it was not easy to get an answere.
recensione fornita da
-
4,6
Punti negativi: No entertainment and usb charging ports not working
recensione fornita da
-
8,6
Punti negativi: I don’t think it is a problem of Laos airlines but Vientiane airport’s. The connection was awful. The airport officer took all transfer passenger’s airport to issue new boarding pass to Seoul. I will not do transfer in Vientiane any more.
recensione fornita da
-
7,6
provincial airline with average standard
Punti positivi: Small plane with nearly personal attire
Punti negativi: -
recensione fornita da
-
10,0
Punti negativi: Good service
recensione fornita da
-
10,0
Reliable and good service
Punti positivi: Laos airline is always on time or ahead of time. When all passengers were on board, the flight could take off ahead of time. That was a plus. For flight overv1 hour, a light sandwich and a small sweet were served along with refreshment. Flight attendants were very courteous and helpful. They helped me with my carry on when I had difficulty going up the tiny stairs. Thank you.
recensione fornita da
-
9,6
Enjoyed
Punti negativi: Language was good. Staff friendly. All went well. Would use again
recensione fornita da
-
10,0
Fabulous
Punti positivi: The staff was very professional, helpful, and efficient. We were right on time with no problems. The plane was clean and comfortable and we got lunch on an hour flight. We would fly Lao Air again with no hesitation.
recensione fornita da
-
10,0
Excellent
Punti positivi: Operated by Laos Airlines. On time arrival. Excellent service.
recensione fornita da
-
2,0
Punti positivi: No good
recensione fornita da
-
6,0
Okay Flight
Punti positivi: Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games.
Punti negativi: Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight.
recensione fornita da
-
10,0
Punti positivi: It ran smoothly
Punti negativi: Nothing
recensione fornita da
-
10,0
Quick flight from Luang Prabang to Chiang Mai
Punti positivi: Direct flight. Plane was lightly loaded. Check-In was quick. Light meal and drink were served even though the flight was only one hour long.
recensione fornita da
-
5,6
Sizing
Punti positivi: Pricing
Punti negativi: The tight seating
recensione fornita da
-
2,0
The worst experience EVER - Made us sign a respons
Punti negativi: Our experience with Lao Airlines was horrible. We book'd a ticket from Vientiane to Colombo via Bangkok.. Everything seemed fine until Lao Airlines staff forced us to sign a paper were it said that if our baggage was lost, they wouldn't assume any responsibilities, because it was a "short connection time". We bought both flights in ONE ticket so we couldn't understand what was happening. At first we denied signing any releases, but then the supervisor took our boarding passes and threw us our luggage, denying us boarding. Not only that happened, we taped everything, so when we decided to sign because we couldn't afford to buy another flight, the supervisor denied us the checkin again, claiming that we HAD TO ERASE THE VIDEO otherwise they wouldn't board us. Worst experience DO NOT fly Lao Air
recensione fornita da
-
10,0
Punti positivi: Nice employees
recensione fornita da
-
10,0
Really good and quick service. Much better service
Punti positivi: Flight was on time. Good snacks
recensione fornita da
-
7,0
Flight
Punti positivi: Smooth flight, the landing was a bit bumpy. Nice crew, confusing boarding.
Punti negativi: The boarding. The staff could have given more information about how to board the plane. You had to walk on the runway.
recensione fornita da
-
10,0
On time flight and free checked luggage!
Punti positivi: -Free checked luggage. -Friendly staff -Flight arrived on time -Receiving checked luggage was swift
Punti negativi: -the landing was really rough and a bit scary.
recensione fornita da
-
5,3
Flight Attendants Aloof
Punti positivi: The flight was reasonably comfortable and got me to where I wanted to go. The check-in counter employee was polite.
Punti negativi: The male flight attendant seemed engaged in doing his job, but the two female attendants seemed quite unhappy to be there. One of them used her time away from the customers to put on lipstick and make up in the back of the plane (when getting on the plane, she greeted me with a scowl). The flight was also late in leaving. There was no announcement about this until about 5 minutes after the scheduled departure time. I would give Lao Air a second chance, but no more than that. Given the choice I would definetly choose Bangkok Airlines instead.
recensione fornita da
-
10,0
Punti positivi: Free in-flight snacks and beverages (including beer).
recensione fornita da
-
8,3
great experience
Punti positivi: although my trip was only 1 hour, the crew made their time to provide an excellent service, nice food box and nice boarding with a beautiful sunset.
recensione fornita da
-
8,0
Punti positivi: Over is good..
Punti negativi: Everything is ok we like it ...
recensione fornita da
-
10,0
Friendly check in
Punti positivi: Security was nice, counter was nice, over all is good
Punti negativi: Female flight attendance was rude. She did not act like she like her job. The attendance was not polite when she speak to the customers. I think they can learn one thing or two from international flight attendance.
recensione fornita da
-
10,0
Excellent Service
Punti positivi: Service Interior of Plane On Time!
recensione fornita da
-
10,0
Good flight. Well kept.
Punti positivi: Courteous staff.
Punti negativi: late arrival.
recensione fornita da
-
3,6
2 hours late taking off
Punti positivi: Once on, the flight was OK.
Punti negativi: 2 hours late leaving meant we had problems back in hanoi on arrival. The snack was pretty small and tired.
recensione fornita da
-
7,0
Comfortable flight. Good value
Punti positivi: Very well priced compared to Bangkok Airlines. No issues on flight, courteous staff.
Punti negativi: No entertainment, but to be expected for a regional airline.
recensione fornita da
-
9,0
Punti positivi: Professional courteous crew. On time.
recensione fornita da
-
9,3
excellent service, even better without delays
Punti positivi: Excellent food and very comfortable aircraft. The crew was very kind.
Punti negativi: My flight from Luang Namtha to Vientiane was delayed by 2.5 hours(on the 2/10/2015). The most frustrating part was that the crew didn't inform us of what was going on.
recensione fornita da
-
7,0
Punti negativi: Cibo
recensione fornita da
-
10,0
È sempre fantastico volare con la Laos Airline
Punti positivi: Ci piace il servizio. Non ci vuole molto tempo per salire a bordo.
recensione fornita da
-
10,0
Punti positivi: Cordialità ed eccellente attenzione al dettaglio.
recensione fornita da
-
7,3
Il cibo viene preparato scatole di due piccoli panini e acqua. I
Punti positivi: L'imbarco è stato rapido ed efficiente, grazie al fatto che il volo era pieno solo 1/3. Il personale era gentile e disponibile.
recensione fornita da
-
6,0
Punti positivi: Molto gentile con i passeggeri
recensione fornita da
-
9,3
Punti positivi: Volo in orario e spuntino decente per un breve volo
recensione fornita da
-
7,6
Punti positivi: L'imbarco liscia. Sul tempo lasciando e arrivo. Il personale è molto cortese
recensione fornita da
-
6,6
Buon volo
Punti positivi: Tutto è andato bene
recensione fornita da
-
10,0
Volo perfetto
Punti positivi: Facile arrivare fuori città e al gate d'imbarco.
recensione fornita da
-
6,6
Punti negativi: Non vi dico a che ora stiamo imbarcando e sbarcando
recensione fornita da
-
10,0
Punti positivi: Ottimo servizio
Punti negativi: Ritardo di 3 ore a causa del meteo
recensione fornita da
-
10,0
Perfetto
Punti positivi: Era perfetto. Niente di mancante, niente di sbagliato. Ad eccezione del pasto servito in una scatola non conteneva informazioni in alcuna lingua sul contenuto. Sono un vegano ma non credo di essere registrato per un pasto vegano quindi non mi aspettavo uno. Tuttavia ho guardato il panino ed è sembrato che potrebbe essere libero di carne o uova o formaggio ma non poteva dire ed non era facile ottenere un anfossero.
recensione fornita da
-
9,3
Punti positivi: Help from ticketing crews was very helpful.
Punti negativi: More smiles
recensione fornita da
-
9,3
Punti positivi: No carry-on fees, plenty of available seats.
Punti negativi: Depart to Laos a little early like 6 in the morning then the plane will be packed with passengers.
recensione fornita da
-
10,0
Punti positivi: Excellent flight
recensione fornita da
-
10,0
Its always great to fly with Laos Airline
Punti positivi: We like the service. It doesnt take long for boarding.
recensione fornita da
-
10,0
Punti positivi: Friend and excellent attention to detail.
recensione fornita da
-
9,3
Punti positivi: On time flight and decent snack for a short flight
recensione fornita da
-
10,0
Perfect flight
Punti positivi: Easy getting out of town and to the boarding gate.
recensione fornita da
-
10,0
Punti positivi: Great service
Punti negativi: Delay for 3 hrs due Weather
recensione fornita da
-
10,0
Perfect
Punti positivi: It was perfect. Nothing lacking, nothing wrong. Except the meal that was served in a box contained no information in any language about the contents. I am a vegan but don't think I registered for a vegan meal so was not expecting one. However I looked at the sandwich and it appeared it might be free of meat or eggs or cheese but could not tell and it was not easy to get an answere.
recensione fornita da
-
8,6
Punti negativi: I don’t think it is a problem of Laos airlines but Vientiane airport’s. The connection was awful. The airport officer took all transfer passenger’s airport to issue new boarding pass to Seoul. I will not do transfer in Vientiane any more.
recensione fornita da
-
10,0
Punti negativi: Good service
recensione fornita da
-
10,0
Reliable and good service
Punti positivi: Laos airline is always on time or ahead of time. When all passengers were on board, the flight could take off ahead of time. That was a plus. For flight overv1 hour, a light sandwich and a small sweet were served along with refreshment. Flight attendants were very courteous and helpful. They helped me with my carry on when I had difficulty going up the tiny stairs. Thank you.
recensione fornita da
-
9,6
Enjoyed
Punti negativi: Language was good. Staff friendly. All went well. Would use again
recensione fornita da
-
10,0
Fabulous
Punti positivi: The staff was very professional, helpful, and efficient. We were right on time with no problems. The plane was clean and comfortable and we got lunch on an hour flight. We would fly Lao Air again with no hesitation.
recensione fornita da
-
10,0
Excellent
Punti positivi: Operated by Laos Airlines. On time arrival. Excellent service.
recensione fornita da
-
10,0
Punti positivi: It ran smoothly
Punti negativi: Nothing
recensione fornita da
-
10,0
Quick flight from Luang Prabang to Chiang Mai
Punti positivi: Direct flight. Plane was lightly loaded. Check-In was quick. Light meal and drink were served even though the flight was only one hour long.
recensione fornita da
-
10,0
Punti positivi: Nice employees
recensione fornita da
-
10,0
Really good and quick service. Much better service
Punti positivi: Flight was on time. Good snacks
recensione fornita da
-
10,0
On time flight and free checked luggage!
Punti positivi: -Free checked luggage. -Friendly staff -Flight arrived on time -Receiving checked luggage was swift
Punti negativi: -the landing was really rough and a bit scary.
recensione fornita da
-
10,0
Punti positivi: Free in-flight snacks and beverages (including beer).
recensione fornita da
-
10,0
Friendly check in
Punti positivi: Security was nice, counter was nice, over all is good
Punti negativi: Female flight attendance was rude. She did not act like she like her job. The attendance was not polite when she speak to the customers. I think they can learn one thing or two from international flight attendance.
recensione fornita da
-
10,0
Excellent Service
Punti positivi: Service Interior of Plane On Time!
recensione fornita da
-
10,0
Good flight. Well kept.
Punti positivi: Courteous staff.
Punti negativi: late arrival.
recensione fornita da
-
9,0
Punti positivi: Professional courteous crew. On time.
recensione fornita da
-
9,3
excellent service, even better without delays
Punti positivi: Excellent food and very comfortable aircraft. The crew was very kind.
Punti negativi: My flight from Luang Namtha to Vientiane was delayed by 2.5 hours(on the 2/10/2015). The most frustrating part was that the crew didn't inform us of what was going on.
recensione fornita da
-
10,0
È sempre fantastico volare con la Laos Airline
Punti positivi: Ci piace il servizio. Non ci vuole molto tempo per salire a bordo.
recensione fornita da
-
10,0
Punti positivi: Cordialità ed eccellente attenzione al dettaglio.
recensione fornita da
-
9,3
Punti positivi: Volo in orario e spuntino decente per un breve volo
recensione fornita da
-
10,0
Volo perfetto
Punti positivi: Facile arrivare fuori città e al gate d'imbarco.
recensione fornita da
-
10,0
Punti positivi: Ottimo servizio
Punti negativi: Ritardo di 3 ore a causa del meteo
recensione fornita da
-
10,0
Perfetto
Punti positivi: Era perfetto. Niente di mancante, niente di sbagliato. Ad eccezione del pasto servito in una scatola non conteneva informazioni in alcuna lingua sul contenuto. Sono un vegano ma non credo di essere registrato per un pasto vegano quindi non mi aspettavo uno. Tuttavia ho guardato il panino ed è sembrato che potrebbe essere libero di carne o uova o formaggio ma non poteva dire ed non era facile ottenere un anfossero.
recensione fornita da
-
7,0
Punti negativi: Food
recensione fornita da
-
8,4
Punti negativi: More comfortable seats
recensione fornita da
-
7,6
Punti positivi: Drinks were great and unexpected! Extremely fast boarding!
recensione fornita da
-
7,2
Punti positivi: On time
recensione fornita da
-
7,3
Food came is prepared boxes of two small sandwiches and water. I
Punti positivi: Boarding was quick and efficient helped by the fact that the flight was only 1/3 full. Crew were helpful and polite.
recensione fornita da
-
7,6
Punti positivi: Smooth boarding. On time leaving and arriving. Very Courteous staff
recensione fornita da
-
6,6
Good flight
Punti positivi: All went smoothly
recensione fornita da
-
8,3
Punti positivi: Nice airline, pleasant staff, clean cabin and comfortable seats.
Punti negativi: Nice that they provided a snack, but didn't like the mystery meat roll.
recensione fornita da
-
6,6
Punti negativi: Not telling you what time they are boarsing and departing
recensione fornita da
-
7,6
provincial airline with average standard
Punti positivi: Small plane with nearly personal attire
Punti negativi: -
recensione fornita da
-
7,0
Flight
Punti positivi: Smooth flight, the landing was a bit bumpy. Nice crew, confusing boarding.
Punti negativi: The boarding. The staff could have given more information about how to board the plane. You had to walk on the runway.
recensione fornita da
-
8,3
great experience
Punti positivi: although my trip was only 1 hour, the crew made their time to provide an excellent service, nice food box and nice boarding with a beautiful sunset.
recensione fornita da
-
8,0
Punti positivi: Over is good..
Punti negativi: Everything is ok we like it ...
recensione fornita da
-
7,0
Comfortable flight. Good value
Punti positivi: Very well priced compared to Bangkok Airlines. No issues on flight, courteous staff.
Punti negativi: No entertainment, but to be expected for a regional airline.
recensione fornita da
-
7,0
Punti negativi: Cibo
recensione fornita da
-
7,3
Il cibo viene preparato scatole di due piccoli panini e acqua. I
Punti positivi: L'imbarco è stato rapido ed efficiente, grazie al fatto che il volo era pieno solo 1/3. Il personale era gentile e disponibile.
recensione fornita da
-
7,6
Punti positivi: L'imbarco liscia. Sul tempo lasciando e arrivo. Il personale è molto cortese
recensione fornita da
-
6,6
Buon volo
Punti positivi: Tutto è andato bene
recensione fornita da
-
6,6
Punti negativi: Non vi dico a che ora stiamo imbarcando e sbarcando
recensione fornita da
-
6,0
Punti positivi: Very kind to passengers
recensione fornita da
-
4,6
Punti negativi: No entertainment and usb charging ports not working
recensione fornita da
-
2,0
Punti positivi: No good
recensione fornita da
-
6,0
Okay Flight
Punti positivi: Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games.
Punti negativi: Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight.
recensione fornita da
-
5,6
Sizing
Punti positivi: Pricing
Punti negativi: The tight seating
recensione fornita da
-
2,0
The worst experience EVER - Made us sign a respons
Punti negativi: Our experience with Lao Airlines was horrible. We book'd a ticket from Vientiane to Colombo via Bangkok.. Everything seemed fine until Lao Airlines staff forced us to sign a paper were it said that if our baggage was lost, they wouldn't assume any responsibilities, because it was a "short connection time". We bought both flights in ONE ticket so we couldn't understand what was happening. At first we denied signing any releases, but then the supervisor took our boarding passes and threw us our luggage, denying us boarding. Not only that happened, we taped everything, so when we decided to sign because we couldn't afford to buy another flight, the supervisor denied us the checkin again, claiming that we HAD TO ERASE THE VIDEO otherwise they wouldn't board us. Worst experience DO NOT fly Lao Air
recensione fornita da
-
5,3
Flight Attendants Aloof
Punti positivi: The flight was reasonably comfortable and got me to where I wanted to go. The check-in counter employee was polite.
Punti negativi: The male flight attendant seemed engaged in doing his job, but the two female attendants seemed quite unhappy to be there. One of them used her time away from the customers to put on lipstick and make up in the back of the plane (when getting on the plane, she greeted me with a scowl). The flight was also late in leaving. There was no announcement about this until about 5 minutes after the scheduled departure time. I would give Lao Air a second chance, but no more than that. Given the choice I would definetly choose Bangkok Airlines instead.
recensione fornita da
-
3,6
2 hours late taking off
Punti positivi: Once on, the flight was OK.
Punti negativi: 2 hours late leaving meant we had problems back in hanoi on arrival. The snack was pretty small and tired.
recensione fornita da
-
6,0
Punti positivi: Molto gentile con i passeggeri
recensione fornita da
Stato volo
Lao Airlines- Mappa delle tratte
Principali rotte di volo
Volo
Origine
Destinazione
dom
lun
mar
mer
gio
ven
sab
D
L
M
M
G
V
S
314
Hanoi
HAN
Luang Prabang
LPQ
313
Luang Prabang
LPQ
Hanoi
HAN
112
Luang Prabang
LPQ
Vientiane
VTE
111
Vientiane
VTE
Luang Prabang
LPQ
501
Vientiane
VTE
Muang Xai
ODY
224
Bangkok
BKK
Pakse
PKZ
223
Pakse
PKZ
Bangkok
BKK
224
Pakse
PKZ
Savannakhet
ZVK
223
Vientiane
VTE
Savannakhet
ZVK
223
Savannakhet
ZVK
Pakse
PKZ
224
Savannakhet
ZVK
Vientiane
VTE
515
Pakse
PKZ
Ho Chi Minh
SGN
516
Pakse
PKZ
Vientiane
VTE
516
Ho Chi Minh
SGN
Pakse
PKZ
515
Vientiane
VTE
Pakse
PKZ
636
Chiang Mai
CNX
Luang Prabang
LPQ
634
Bangkok
BKK
Luang Prabang
LPQ
442
Bangkok
BKK
Vientiane
VTE
312
Hanoi
HAN
Vientiane
VTE
633
Luang Prabang
LPQ
Bangkok
BKK
513
Luang Prabang
LPQ
Pakse
PKZ
514
Pakse
PKZ
Luang Prabang
LPQ
513
Pakse
PKZ
Siem Reap
REP
514
Siem Reap
REP
Pakse
PKZ
311
Vientiane
VTE
Hanoi
HAN
815
Vientiane
VTE
Kunming
KMG
635
Luang Prabang
LPQ
Chiang Mai
CNX
816
Kunming
KMG
Vientiane
VTE
525
Luang Prabang
LPQ
Siem Reap
REP
526
Siem Reap
REP
Luang Prabang
LPQ
882
Canton
CAN
Vientiane
VTE
884
Chengdu
CTU
Vientiane
VTE
866
Shanghai
PVG
Vientiane
VTE
881
Vientiane
VTE
Canton
CAN
883
Vientiane
VTE
Chengdu
CTU
856
Changsha
CSX
Vientiane
VTE
855
Vientiane
VTE
Changsha
CSX
502
Muang Xai
ODY
Vientiane
VTE
922
Seul
ICN
Vientiane
VTE
445
Vientiane
VTE
Bangkok
BKK
921
Vientiane
VTE
Seul
ICN
401
Vientiane
VTE
Phonsavan
XKH
402
Phonsavan
XKH
Vientiane
VTE
602
Luang Namtha
LXG
Vientiane
VTE
601
Vientiane
VTE
Luang Namtha
LXG
Principali aeroporti serviti da Lao Airlines
- Aeroporto di Vientiane Wattay (VTE)
- Aeroporto di Luang Prabang (LPQ)
- Aeroporto di Pakse (PKZ)
- Aeroporto di Bangkok Suvarnabhumi (BKK)
- Aeroporto di Hanoi Aeroporto Internazionale Noi Bai (HAN)
- Aeroporto di Savannakhet (ZVK)
- Aeroporto di Phonsavan Xieng Khouang (XKH)
- Aeroporto di Luang Namtha (LXG)
- Aeroporto di Siem Reap Aeroporto Internazionale di Siem Reap-Angkor (REP)
- Aeroporto di Seul Incheon Intl (ICN)
- Aeroporto di Chiang Mai (CNX)
- Aeroporto di Ho Chi Minh City (SGN)
- Aeroporto di Kunming Changshui (KMG)
- Aeroporto di Shanghai Pu Dong (PVG)
- Aeroporto di Canton-Baiyun (CAN)
Informazioni su Lao Airlines
- QV Codice IATA
- +856 21 212051-54 Chiama
- laoairlines.com Visita
Informazioni su stato dei voli, cancellazioni e ritardi ottenute da Flightstats.com. I dati potrebbero non essere sempre accurati o privi di eventuali errori. Si consiglia di chiedere sempre conferma delle informazioni alla compagnia aerea.
