Recensioni degli utenti
Valutazione complessiva
8,3
Ottimo
Basato su 108 recensioni
Complessivo
8,7
Imbarco
8,6
Comfort
8,4
Personale
9,0
Divertimento
7,2
Cibo
7,8
Informazioni su Lao Airlines
| Codice IATA | QV |
|---|---|
| Rotte | 55 |
| Rotta principale | Bangkok Suvarnabhumi e altri aeroporti a Vientiane Wattay |
| Aeroporti salvati | 19 |
| Aeroporto principale | Vientiane Wattay |
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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7,0
Punti negativi: Food
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8,4
Punti negativi: More comfortable seats
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9,3
Punti positivi: Help from ticketing crews was very helpful.
Punti negativi: More smiles
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9,3
Punti positivi: No carry-on fees, plenty of available seats.
Punti negativi: Depart to Laos a little early like 6 in the morning then the plane will be packed with passengers.
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7,6
Punti positivi: Drinks were great and unexpected! Extremely fast boarding!
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10,0
Punti positivi: Excellent flight
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7,2
Punti positivi: On time
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10,0
Its always great to fly with Laos Airline
Punti positivi: We like the service. It doesnt take long for boarding.
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10,0
Punti positivi: Friend and excellent attention to detail.
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7,3
Food came is prepared boxes of two small sandwiches and water. I
Punti positivi: Boarding was quick and efficient helped by the fact that the flight was only 1/3 full. Crew were helpful and polite.
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6,0
Punti positivi: Very kind to passengers
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9,3
Punti positivi: On time flight and decent snack for a short flight
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7,6
Punti positivi: Smooth boarding. On time leaving and arriving. Very Courteous staff
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6,6
Good flight
Punti positivi: All went smoothly
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10,0
Perfect flight
Punti positivi: Easy getting out of town and to the boarding gate.
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8,3
Punti positivi: Nice airline, pleasant staff, clean cabin and comfortable seats.
Punti negativi: Nice that they provided a snack, but didn't like the mystery meat roll.
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6,6
Punti negativi: Not telling you what time they are boarsing and departing
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10,0
Punti positivi: Great service
Punti negativi: Delay for 3 hrs due Weather
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10,0
Perfect
Punti positivi: It was perfect. Nothing lacking, nothing wrong. Except the meal that was served in a box contained no information in any language about the contents. I am a vegan but don't think I registered for a vegan meal so was not expecting one. However I looked at the sandwich and it appeared it might be free of meat or eggs or cheese but could not tell and it was not easy to get an answere.
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4,6
Punti negativi: No entertainment and usb charging ports not working
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8,6
Punti negativi: I don’t think it is a problem of Laos airlines but Vientiane airport’s. The connection was awful. The airport officer took all transfer passenger’s airport to issue new boarding pass to Seoul. I will not do transfer in Vientiane any more.
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7,6
provincial airline with average standard
Punti positivi: Small plane with nearly personal attire
Punti negativi: -
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10,0
Punti negativi: Good service
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10,0
Reliable and good service
Punti positivi: Laos airline is always on time or ahead of time. When all passengers were on board, the flight could take off ahead of time. That was a plus. For flight overv1 hour, a light sandwich and a small sweet were served along with refreshment. Flight attendants were very courteous and helpful. They helped me with my carry on when I had difficulty going up the tiny stairs. Thank you.
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9,6
Enjoyed
Punti negativi: Language was good. Staff friendly. All went well. Would use again
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10,0
Fabulous
Punti positivi: The staff was very professional, helpful, and efficient. We were right on time with no problems. The plane was clean and comfortable and we got lunch on an hour flight. We would fly Lao Air again with no hesitation.
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10,0
Excellent
Punti positivi: Operated by Laos Airlines. On time arrival. Excellent service.
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2,0
Punti positivi: No good
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6,0
Okay Flight
Punti positivi: Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games.
Punti negativi: Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight.
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10,0
Punti positivi: It ran smoothly
Punti negativi: Nothing
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10,0
Quick flight from Luang Prabang to Chiang Mai
Punti positivi: Direct flight. Plane was lightly loaded. Check-In was quick. Light meal and drink were served even though the flight was only one hour long.
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5,6
Sizing
Punti positivi: Pricing
Punti negativi: The tight seating
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2,0
The worst experience EVER - Made us sign a respons
Punti negativi: Our experience with Lao Airlines was horrible. We book'd a ticket from Vientiane to Colombo via Bangkok.. Everything seemed fine until Lao Airlines staff forced us to sign a paper were it said that if our baggage was lost, they wouldn't assume any responsibilities, because it was a "short connection time". We bought both flights in ONE ticket so we couldn't understand what was happening. At first we denied signing any releases, but then the supervisor took our boarding passes and threw us our luggage, denying us boarding. Not only that happened, we taped everything, so when we decided to sign because we couldn't afford to buy another flight, the supervisor denied us the checkin again, claiming that we HAD TO ERASE THE VIDEO otherwise they wouldn't board us. Worst experience DO NOT fly Lao Air
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10,0
Punti positivi: Nice employees
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10,0
Really good and quick service. Much better service
Punti positivi: Flight was on time. Good snacks
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7,0
Flight
Punti positivi: Smooth flight, the landing was a bit bumpy. Nice crew, confusing boarding.
Punti negativi: The boarding. The staff could have given more information about how to board the plane. You had to walk on the runway.
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10,0
On time flight and free checked luggage!
Punti positivi: -Free checked luggage. -Friendly staff -Flight arrived on time -Receiving checked luggage was swift
Punti negativi: -the landing was really rough and a bit scary.
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5,3
Flight Attendants Aloof
Punti positivi: The flight was reasonably comfortable and got me to where I wanted to go. The check-in counter employee was polite.
Punti negativi: The male flight attendant seemed engaged in doing his job, but the two female attendants seemed quite unhappy to be there. One of them used her time away from the customers to put on lipstick and make up in the back of the plane (when getting on the plane, she greeted me with a scowl). The flight was also late in leaving. There was no announcement about this until about 5 minutes after the scheduled departure time. I would give Lao Air a second chance, but no more than that. Given the choice I would definetly choose Bangkok Airlines instead.
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10,0
Punti positivi: Free in-flight snacks and beverages (including beer).
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8,3
great experience
Punti positivi: although my trip was only 1 hour, the crew made their time to provide an excellent service, nice food box and nice boarding with a beautiful sunset.
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8,0
Punti positivi: Over is good..
Punti negativi: Everything is ok we like it ...
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10,0
Friendly check in
Punti positivi: Security was nice, counter was nice, over all is good
Punti negativi: Female flight attendance was rude. She did not act like she like her job. The attendance was not polite when she speak to the customers. I think they can learn one thing or two from international flight attendance.
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10,0
Excellent Service
Punti positivi: Service Interior of Plane On Time!
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10,0
Good flight. Well kept.
Punti positivi: Courteous staff.
Punti negativi: late arrival.
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3,6
2 hours late taking off
Punti positivi: Once on, the flight was OK.
Punti negativi: 2 hours late leaving meant we had problems back in hanoi on arrival. The snack was pretty small and tired.
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7,0
Comfortable flight. Good value
Punti positivi: Very well priced compared to Bangkok Airlines. No issues on flight, courteous staff.
Punti negativi: No entertainment, but to be expected for a regional airline.
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9,0
Punti positivi: Professional courteous crew. On time.
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9,3
excellent service, even better without delays
Punti positivi: Excellent food and very comfortable aircraft. The crew was very kind.
Punti negativi: My flight from Luang Namtha to Vientiane was delayed by 2.5 hours(on the 2/10/2015). The most frustrating part was that the crew didn't inform us of what was going on.
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10,0
Punti positivi: Cordialità ed eccellente attenzione al dettaglio.
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6,0
Punti positivi: Molto gentile con i passeggeri
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9,3
Punti positivi: Volo in orario e spuntino decente per un breve volo
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7,6
Punti positivi: L'imbarco liscia. Sul tempo lasciando e arrivo. Il personale è molto cortese
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6,6
Buon volo
Punti positivi: Tutto è andato bene
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10,0
Volo perfetto
Punti positivi: Facile arrivare fuori città e al gate d'imbarco.
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6,6
Punti negativi: Non vi dico a che ora stiamo imbarcando e sbarcando
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10,0
Punti positivi: Ottimo servizio
Punti negativi: Ritardo di 3 ore a causa del meteo
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4,6
Punti negativi: Nessun intrattenimento e carica le porte usb non funziona
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7,6
Compagnia aerea provinciale con standard nella media
Punti positivi: Piccolo aereo con un abbigliamento quasi personale
Punti negativi: -
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10,0
Punti negativi: Servizio buono
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9,6
Molto bene
Punti negativi: Lingua era buono. Il personale cordiale. È andato tutto bene. Ci tornerei
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9,3
Punti positivi: Help from ticketing crews was very helpful.
Punti negativi: More smiles
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9,3
Punti positivi: No carry-on fees, plenty of available seats.
Punti negativi: Depart to Laos a little early like 6 in the morning then the plane will be packed with passengers.
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10,0
Punti positivi: Excellent flight
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10,0
Its always great to fly with Laos Airline
Punti positivi: We like the service. It doesnt take long for boarding.
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10,0
Punti positivi: Friend and excellent attention to detail.
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9,3
Punti positivi: On time flight and decent snack for a short flight
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10,0
Perfect flight
Punti positivi: Easy getting out of town and to the boarding gate.
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10,0
Punti positivi: Great service
Punti negativi: Delay for 3 hrs due Weather
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10,0
Perfect
Punti positivi: It was perfect. Nothing lacking, nothing wrong. Except the meal that was served in a box contained no information in any language about the contents. I am a vegan but don't think I registered for a vegan meal so was not expecting one. However I looked at the sandwich and it appeared it might be free of meat or eggs or cheese but could not tell and it was not easy to get an answere.
recensione fornita da
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8,6
Punti negativi: I don’t think it is a problem of Laos airlines but Vientiane airport’s. The connection was awful. The airport officer took all transfer passenger’s airport to issue new boarding pass to Seoul. I will not do transfer in Vientiane any more.
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10,0
Punti negativi: Good service
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10,0
Reliable and good service
Punti positivi: Laos airline is always on time or ahead of time. When all passengers were on board, the flight could take off ahead of time. That was a plus. For flight overv1 hour, a light sandwich and a small sweet were served along with refreshment. Flight attendants were very courteous and helpful. They helped me with my carry on when I had difficulty going up the tiny stairs. Thank you.
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9,6
Enjoyed
Punti negativi: Language was good. Staff friendly. All went well. Would use again
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10,0
Fabulous
Punti positivi: The staff was very professional, helpful, and efficient. We were right on time with no problems. The plane was clean and comfortable and we got lunch on an hour flight. We would fly Lao Air again with no hesitation.
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10,0
Excellent
Punti positivi: Operated by Laos Airlines. On time arrival. Excellent service.
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10,0
Punti positivi: It ran smoothly
Punti negativi: Nothing
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10,0
Quick flight from Luang Prabang to Chiang Mai
Punti positivi: Direct flight. Plane was lightly loaded. Check-In was quick. Light meal and drink were served even though the flight was only one hour long.
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10,0
Punti positivi: Nice employees
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10,0
Really good and quick service. Much better service
Punti positivi: Flight was on time. Good snacks
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10,0
On time flight and free checked luggage!
Punti positivi: -Free checked luggage. -Friendly staff -Flight arrived on time -Receiving checked luggage was swift
Punti negativi: -the landing was really rough and a bit scary.
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10,0
Punti positivi: Free in-flight snacks and beverages (including beer).
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10,0
Friendly check in
Punti positivi: Security was nice, counter was nice, over all is good
Punti negativi: Female flight attendance was rude. She did not act like she like her job. The attendance was not polite when she speak to the customers. I think they can learn one thing or two from international flight attendance.
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10,0
Excellent Service
Punti positivi: Service Interior of Plane On Time!
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10,0
Good flight. Well kept.
Punti positivi: Courteous staff.
Punti negativi: late arrival.
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9,0
Punti positivi: Professional courteous crew. On time.
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9,3
excellent service, even better without delays
Punti positivi: Excellent food and very comfortable aircraft. The crew was very kind.
Punti negativi: My flight from Luang Namtha to Vientiane was delayed by 2.5 hours(on the 2/10/2015). The most frustrating part was that the crew didn't inform us of what was going on.
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10,0
Punti positivi: Cordialità ed eccellente attenzione al dettaglio.
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9,3
Punti positivi: Volo in orario e spuntino decente per un breve volo
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10,0
Volo perfetto
Punti positivi: Facile arrivare fuori città e al gate d'imbarco.
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10,0
Punti positivi: Ottimo servizio
Punti negativi: Ritardo di 3 ore a causa del meteo
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10,0
Punti negativi: Servizio buono
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9,6
Molto bene
Punti negativi: Lingua era buono. Il personale cordiale. È andato tutto bene. Ci tornerei
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7,0
Punti negativi: Food
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8,4
Punti negativi: More comfortable seats
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7,6
Punti positivi: Drinks were great and unexpected! Extremely fast boarding!
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7,2
Punti positivi: On time
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7,3
Food came is prepared boxes of two small sandwiches and water. I
Punti positivi: Boarding was quick and efficient helped by the fact that the flight was only 1/3 full. Crew were helpful and polite.
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7,6
Punti positivi: Smooth boarding. On time leaving and arriving. Very Courteous staff
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6,6
Good flight
Punti positivi: All went smoothly
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8,3
Punti positivi: Nice airline, pleasant staff, clean cabin and comfortable seats.
Punti negativi: Nice that they provided a snack, but didn't like the mystery meat roll.
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6,6
Punti negativi: Not telling you what time they are boarsing and departing
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7,6
provincial airline with average standard
Punti positivi: Small plane with nearly personal attire
Punti negativi: -
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7,0
Flight
Punti positivi: Smooth flight, the landing was a bit bumpy. Nice crew, confusing boarding.
Punti negativi: The boarding. The staff could have given more information about how to board the plane. You had to walk on the runway.
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8,3
great experience
Punti positivi: although my trip was only 1 hour, the crew made their time to provide an excellent service, nice food box and nice boarding with a beautiful sunset.
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8,0
Punti positivi: Over is good..
Punti negativi: Everything is ok we like it ...
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7,0
Comfortable flight. Good value
Punti positivi: Very well priced compared to Bangkok Airlines. No issues on flight, courteous staff.
Punti negativi: No entertainment, but to be expected for a regional airline.
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7,6
Punti positivi: L'imbarco liscia. Sul tempo lasciando e arrivo. Il personale è molto cortese
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6,6
Buon volo
Punti positivi: Tutto è andato bene
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6,6
Punti negativi: Non vi dico a che ora stiamo imbarcando e sbarcando
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7,6
Compagnia aerea provinciale con standard nella media
Punti positivi: Piccolo aereo con un abbigliamento quasi personale
Punti negativi: -
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6,0
Punti positivi: Very kind to passengers
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4,6
Punti negativi: No entertainment and usb charging ports not working
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2,0
Punti positivi: No good
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6,0
Okay Flight
Punti positivi: Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games.
Punti negativi: Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight.
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5,6
Sizing
Punti positivi: Pricing
Punti negativi: The tight seating
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2,0
The worst experience EVER - Made us sign a respons
Punti negativi: Our experience with Lao Airlines was horrible. We book'd a ticket from Vientiane to Colombo via Bangkok.. Everything seemed fine until Lao Airlines staff forced us to sign a paper were it said that if our baggage was lost, they wouldn't assume any responsibilities, because it was a "short connection time". We bought both flights in ONE ticket so we couldn't understand what was happening. At first we denied signing any releases, but then the supervisor took our boarding passes and threw us our luggage, denying us boarding. Not only that happened, we taped everything, so when we decided to sign because we couldn't afford to buy another flight, the supervisor denied us the checkin again, claiming that we HAD TO ERASE THE VIDEO otherwise they wouldn't board us. Worst experience DO NOT fly Lao Air
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5,3
Flight Attendants Aloof
Punti positivi: The flight was reasonably comfortable and got me to where I wanted to go. The check-in counter employee was polite.
Punti negativi: The male flight attendant seemed engaged in doing his job, but the two female attendants seemed quite unhappy to be there. One of them used her time away from the customers to put on lipstick and make up in the back of the plane (when getting on the plane, she greeted me with a scowl). The flight was also late in leaving. There was no announcement about this until about 5 minutes after the scheduled departure time. I would give Lao Air a second chance, but no more than that. Given the choice I would definetly choose Bangkok Airlines instead.
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3,6
2 hours late taking off
Punti positivi: Once on, the flight was OK.
Punti negativi: 2 hours late leaving meant we had problems back in hanoi on arrival. The snack was pretty small and tired.
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6,0
Punti positivi: Molto gentile con i passeggeri
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4,6
Punti negativi: Nessun intrattenimento e carica le porte usb non funziona
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Stato Voli
Lao Airlines- Mappa delle tratte
Principali rotte di volo
Volo
Origine
Destinazione
dom
lun
mar
mer
gio
ven
sab
D
L
M
M
G
V
S
104
Luang Prabang
LPQ
Vientiane
VTE
304
Pakse
PKZ
Vientiane
VTE
103
Vientiane
VTE
Luang Prabang
LPQ
601
Vientiane
VTE
Luang Namtha
LXG
501
Vientiane
VTE
Muang Xai
ODY
303
Vientiane
VTE
Pakse
PKZ
401
Vientiane
VTE
Phonsavan
XKH
402
Phonsavan
XKH
Vientiane
VTE
815
Vientiane
VTE
Kunming
KMG
515
Pakse
PKZ
Ho Chi Minh
SGN
516
Ho Chi Minh
SGN
Pakse
PKZ
882
Canton
CAN
Vientiane
VTE
881
Vientiane
VTE
Canton
CAN
446
Bangkok
BKK
Vientiane
VTE
314
Hanoi
HAN
Luang Prabang
LPQ
312
Hanoi
HAN
Vientiane
VTE
313
Luang Prabang
LPQ
Hanoi
HAN
445
Vientiane
VTE
Bangkok
BKK
311
Vientiane
VTE
Hanoi
HAN
826
Kunming
KMG
Luang Prabang
LPQ
922
Seul
ICN
Vientiane
VTE
921
Vientiane
VTE
Seul
ICN
816
Kunming
KMG
Vientiane
VTE
502
Muang Xai
ODY
Vientiane
VTE
224
Bangkok
BKK
Pakse
PKZ
223
Pakse
PKZ
Bangkok
BKK
224
Pakse
PKZ
Savannakhet
ZVK
223
Vientiane
VTE
Savannakhet
ZVK
223
Savannakhet
ZVK
Pakse
PKZ
224
Savannakhet
ZVK
Vientiane
VTE
883
Vientiane
VTE
Chengdu
CTU
856
Changsha
CSX
Vientiane
VTE
855
Vientiane
VTE
Changsha
CSX
865
Vientiane
VTE
Shanghai
PVG
884
Chengdu
CTU
Vientiane
VTE
886
Changzhou
CZX
Vientiane
VTE
885
Vientiane
VTE
Changzhou
CZX
861
Luang Prabang
LPQ
Shanghai
PVG
602
Luang Namtha
LXG
Vientiane
VTE
634
Bangkok
BKK
Luang Prabang
LPQ
633
Luang Prabang
LPQ
Bangkok
BKK
636
Chiang Mai
CNX
Luang Prabang
LPQ
635
Luang Prabang
LPQ
Chiang Mai
CNX
513
Luang Prabang
LPQ
Pakse
PKZ
514
Pakse
PKZ
Luang Prabang
LPQ
513
Pakse
PKZ
Siem Reap
REP
514
Siem Reap
REP
Pakse
PKZ
Principali aeroporti serviti da Lao Airlines
- Aeroporto di Vientiane Wattay (VTE)
- Aeroporto di Luang Prabang (LPQ)
- Aeroporto di Pakse (PKZ)
- Aeroporto di Bangkok Suvarnabhumi e altri aeroporti (BKK)
- Aeroporto di Hanoi Aeroporto Internazionale Noi Bai (HAN)
- Aeroporto di Luang Namtha (LXG)
- Aeroporto di Phonsavan Xieng Khouang (XKH)
- Aeroporto di Chiang Mai (CNX)
- Aeroporto di Siem Reap Aeroporto Internazionale di Siem Reap-Angkor (REP)
- Aeroporto di Savannakhet (ZVK)
- Aeroporto di Kunming Changshui (KMG)
- Aeroporto di Seul Incheon Intl (ICN)
- Aeroporto di Ho Chi Minh City (SGN)
- Aeroporto di Canton-Baiyun (CAN)
- Aeroporto di Changsha (CSX)
Informazioni su Lao Airlines
- QV Codice IATA
- +856 21 212051-54 Chiama
- laoairlines.com Visita
Informazioni su stato dei voli, cancellazioni e ritardi ottenute da Flightstats.com. I dati potrebbero non essere sempre accurati o privi di eventuali errori. Si consiglia di chiedere sempre conferma delle informazioni alla compagnia aerea.
