|Rotta principale||Kunming Changshui a Shanghai Pu Dong|
|Aeroporto principale||Shanghai Pu Dong|
Punti positivi: The flight was delayed slightly, but the gate agents kept us informed of the situation and did a fine job of being clear and transparent. In the end, we boarded about 20 minutes late, but still arrived early in Shanghai. Crew was lovely. All the on-board announcements were clear. The music was soothing. The food (which I was not expecting, given the fare, was better than I expected. Mediocre, but not bad. Overall, a very pleasant experience. I would not hesitate to fly them again.
Punti positivi: Gave blankets and pillows for the flight, had a little snack box (but was all carbs). Plane is 99% Chinese and they are not super welcoming, kind of rude and it’s a little uncomfortable.
Punti negativi: Seats were stiff, process of landing was strange, it was all just not great.
Punti negativi: Flyus.com on phone for 2 hrs. Gave up and booked new tickets. Would not recommend kayak uses them. Makes me less likely to book in future
Punti positivi: Friendly
Punti negativi: Food in the CNX-PVG sector
Punti positivi: None
Punti negativi: newer aircraft, better seats, better in-flight food (for business class)
Punti positivi: The flight was on schedule
Punti negativi: Check in was a dreadful experience since they claimed I did not have a valid ticket. Is this because I bought via kayak search?
Punti positivi: Very efficient check-in and boarding procedure. Comfortable seats.
Punti positivi: The airline was efficient and clean.
Punti negativi: There was no in-flight in a entertainment for a medium length flight And the food was completely ridiculous
Punti negativi: Treated like animals. Never again.
Good and Bad of Flying China Air
Punti positivi: The airlines was on-time and provided a lot more service to passengers than do American airlines (including a meal on a 3 hour flight).
Punti negativi: Boarding was a mess with everyone lining up at one time and pushing to get on the plane. Not very organized.
Rough ride with entertainment missing
Punti positivi: Aisle seat with Ok legroom
Punti negativi: Allowed customers to use phones for entertainment, but not iPads... dumb policy and against all Major Airlines. Food was not good, and maybe they can’t control - but 2.5 hours of turbulence was rough.
Punti negativi: Missed the flight by 2 minutes and was refused boarding. Had to purchase three more tickets on another airline to get to my final destination as they were unable (unwilling?) to assit me with rebooking. In the process of trying to sort out a refund but with little hope left.
Punti positivi: Business class seats need to be improved
Punti negativi: Seats
Punti negativi: We sat on the tar mac for more than 90 minutes. I showed my e-ticket to the crew and they checked to find out that the delay was due to fog in Shanghai. Because I had to pick up my checked bag and go through the complete security check I was lucky to make the next flight.
Online check-in needs work
Punti negativi: It was impossible to check in online. The main website let me choose English’s but when I clicked on the check-in link it immediately brought me back to a page in Mandarin.
Worst Flight of My Life
Punti positivi: Nothing. Worst Airline ever.
Punti negativi: I was delayed in Shanghai for OVER 30 hours. I was not given a hotel. There was no communication from the airline/ desk attendants. When I asked a question to the people at the desk they would tell me I needed to leave the terminal and go back to the check in counter ( I was in China and immigration would not let me do this). I was given three different times that the plane would leave. When immigration allowed me to call the check in desk from the phone the woman told me it was my fault for not listening to her. She told me the flight was at 2 the next day. I asked if it was in the afternoon and she said yes. The flight was at 2 am. When I said this she said it was my own fault. She would not let me into the lounge even though I had been stuck at the airport for hours. She was extremely rude and was not accommodating. When I finally was able to board the plane the seats were uncomfortable and the flight attendants were also rude. Because of this incident I missed the whole lantern festival which was the reason I was going to Thailand. I will NEVER use this airline again. It was a nightmare.
Didn't even get on the flight
Punti negativi: The fact that vayama booked 50min between flights when they should have booked 2hrs, causing me to lose my flight and having to buy another with another carrier near midnight. Why does kayak partner with such an unprofessional vendor???
Punti negativi: delayed and shitty
Delays and no information in English
Punti positivi: The cabin staff was friendly.
Punti negativi: The 9:05 PM flight was delayed 1 hour to change a tire. They actually put us on the buses to go to the plane. It takes 10 min just to get to the plane. Once they got to the plane they turned right around and sent us back to the gate. My Chinese associate said they are a safe airline because they often delay the flight to fix problem...
Low cost, on time efficient and good service
Punti positivi: On time, low cost, efficient and quick boarding, hot meal, great service!
Punti positivi: Will take it again.
Punti negativi: De très vieux avions.
Repas désastreux (pour un Nord-américain).
Punti positivi: Luggage came out quickly.
Punti negativi: The boarding process was chaotic. In China people don't believe in lines, and the airline doesn't really care. Put on your helmets and elbow pads.
Joy on Juneyao
Punti positivi: Everything was very good, flight was right on time, food was good, service was bright and happy.
Punti negativi: 1 hour delay no reason given
Flight got cancelled and no one notified me
Punti negativi: I emailed to confirm my flight two weeks in advance. I was told in was good to go. I arrived at Shanghai airport to go to Hong Kong I check in with the airline and they tell me my flight was cancelled. I was angry and upset that I was put in this situation with no advance notice of the flight being cancelled. I feel this is poor customer relations especially because we were traveling out of foreign country and no experience traveling to China. Thankfully the airline got us on a different airline flight and our plans were not disrupted too bad. After this incident I didn't feel comfortable using you site for travel.
Punctual and professional but with poor facilities
Punti positivi: Punctual and professional. Has alcohol upon inquiry.
Punti negativi: - Seats are too small - (China bound) tax is too high even though ticket price is cheap - Food is disgusting - Lack of in-flight entertainment - During night flights, flight attendants are visibly exhausted
Woman Who Checked Us in Said We Wouldn't Have to C
Punti positivi: Getting from A to B safely. Some of the crew were extremely helpful and sweet.
Punti negativi: When we checked in, the lady said we would not have to claim our bags until our final destination. Well, we did. That's all! :)
ANA good airline
Punti positivi: After missing my connecting flight united booked me on ANA was the best part of my 20+ hour day .
Had a great, punctual amd convenient flight.
Punti positivi: I was surprised to get food even on a short 2h flight. The seats were comfortable if a bit short for taller people. The staff was helpful and friendly and oberall, there was few things I could point out that were any inconvenience at all. Really perfect journey.
Punti negativi: Seats are a bit short for tall people. Entertainment was not there but was not important at all for a short 2h flight.
Great value for money
Punti positivi: June Yao is a no frills discount carrier & I had a really good flight. No delays, quick boarding, pleasant staff. I would fly them again without hesitation.
Punti positivi: Food was OK. Beyond expectations.
Punti negativi: Late departure, no entrateinment system.
Punti positivi: It arrived safely
Punti negativi: more than 4 hour delay with little to no information. No need to take an e3xtensive bus ride to get to the plane, almost felt like we left the airport.
Limited flight options but ok experience
Punti positivi: On time departure and in flight beverage service.
Punti negativi: It is a short slight under two hours so I did not expect much and had a comfortable aisle seat.
Stay far away
Punti positivi: Nothing
Punti negativi: Everything
Punti positivi: Above
Punti negativi: Nothing
Slow check-in, a bit uncomfortable
Punti positivi: Flight on time and without problems.
Punti negativi: My seat was broken and can not put it in a relaxed position wich is unomfortable to sleep.
Simple Flight without problems
Punti positivi: Could Check in several hours before flght and nice flight overall
Punti negativi: -
Punti negativi: My flight was delayed an hour and I missed my connecting flight back to the US.
Avoid it if you can
Punti positivi: Nothing
Punti negativi: Delayed 8 hrs ZERO customer service on the ground Landed a mile from the terminal and had to walk through sideways rain Checked luggage was soaked when it came out
very low budget airline
Punti positivi: - the crew did their job efficiently
Punti negativi: Boarding: no signs to differentiate between the new passengers vs. those connecting Food: substandard, tiny portions Entertainment: none!!! Comfort: worst seat ever experienced. It slopes forward and doesn't lean back at all. The head rest also leaned forward and caused neck pain.
On time, pillow and blankets
Punti positivi: on Time! Pillows and blankets
Punti negativi: Bad food not a lot of leg room
Very nice crew
Punti positivi: The plane is obviously older, but kept in very good shape. It is clean and well maintained. Food was offered after takeoff, but I didn't eat. Comfortable seats with both a blanket and pillow.
Punti positivi: u low life cocksukers fuked me again...no more with scum like u
Punti positivi: Il volo è stato leggermente ritardato, ma gli agenti di cancello ci hanno tenuto informati della situazione ed hanno fatto un buon lavoro di essere chiari e trasparenti. Alla fine ci siamo imbarcati circa 20 minuti in ritardo, ma siamo ancora arrivati presto a Shanghai. L'equipaggio era adorabile. Tutti gli annunci a bordo erano chiari. La musica era rilassante. Il cibo (che non mi aspettavo, visto il prezzo, era migliore di quanto mi aspettassi. Mediocre, ma non male. Nel complesso, un'esperienza molto piacevole. Non esiterei a volarli di nuovo.
Punti positivi: Ci hanno dato coperte e cuscini per il volo, c'era un piccolo snack box (ma erano tutti i carbs). L'aereo è il 99% cinese e non sono molto accoglienti, è maleducato e un po' scomodo.
Punti negativi: I sedili erano rigidi, il processo di atterraggio era strano, non era tutto semplicemente fantastico.
Punti negativi: Flyus.com al telefono per 2 ore. Ho rinunciato e prenotato nuovi biglietti. Non consiglierei il kayak a usarli. Mi rende meno probabile prenotare in futuro
Punti positivi: Cordiale
Punti negativi: Prodotti alimentari nel settore CNX-PVG
Punti positivi: Nessuno
Punti negativi: aerei più recenti, sedili migliori, cibo migliore durante il volo (per la business class)
Punti positivi: Il volo era in orario
Punti negativi: Il check-in è stato un'esperienza terribile, perché hanno affermato di non avere un biglietto valido. È questo perché ho acquistato tramite ricerca kayak?
Punti positivi: Procedura di check-in e d'imbarco molto efficiente. Comodi posti a sedere.
Punti positivi: La compagnia aerea era efficiente e pulita.
Punti negativi: Non c'era il volo in un'animazione per un volo di media lunghezza E il cibo era assolutamente ridicolo
Punti negativi: Trattati come animali. Mai più.
Buono e cattivo di Flying China Air
Punti positivi: Le compagnie aeree erano in orario e fornivano un servizio molto più elevato ai passeggeri rispetto alle compagnie aeree americane (incluso un pasto con un volo di 3 ore).
Punti negativi: Salire a bordo è stato un pasticcio con tutti che si allineavano contemporaneamente e spingevano per salire sull'aereo. Non molto organizzato.
Tragitto turbolento con intrattenimento mancante
Punti positivi: Sedile del corridoio con spazio per le gambe Ok
Punti negativi: Permesso ai clienti di utilizzare i telefoni per l'intrattenimento, ma non iPad... politica stupida e contro tutte le principali compagnie aeree. Il cibo non era buono, e forse questo non lo possono controllare - ma 2,5 ore di turbolenze è stato movimentato.
Punti negativi: Hai perso il volo di 2 minuti e ti è stato rifiutato di salire a bordo. Ho dovuto acquistare altri tre biglietti su un'altra compagnia aerea per arrivare alla mia destinazione finale, perché non sono stati in grado (non disposti?) di assistermi con la prenotazione. Nel processo di cercare di risolvere un rimborso, ma con poca speranza lasciata.
Punti positivi: Posti di classe Business ha bisogno di essere migliorata
Punti negativi: Posti a sedere
Punti negativi: Ci siamo seduti sul tar mac per più di 90 minuti. Ho mostrato il mio biglietto elettronico all'equipaggio e hanno controllato per scoprire che il ritardo era dovuto alla nebbia a Shanghai. Perché ho dovuto ritirare la mia borsa controllata e passare attraverso il controllo di sicurezza completo sono stato fortunato a fare il volo successivo.
Il check-in online ha bisogno di lavoro
Punti negativi: Era impossibile effettuare il check-in online. Il sito web principale mi ha permesso di scegliere l'inglese, ma quando ho cliccato sul link per il check-in mi ha immediatamente riportato a una pagina in mandarino.
Non ho nemmeno preso il volo
Punti negativi: Il fatto che il vayama ha prenotato 50min tra i voli quando avrebbero dovuto prenotare 2hrs, facendomi perdere il mio volo e dovendo acquistare un altro con un altro vettore vicino a mezzanotte. Perché il kayak collabora con un fornitore così non professionale??