Trova voli economici su Icelandair

Punti positivi: Comfortable

Punti negativi: Nothing

Punti positivi: The crew was nice, however, they also give varying information. We had frequent flier tickets and when I checked in, the screen stated no extra charge for check in bags and I also called the customer service. When I got to the airport in Hamburg, they wanted to charge me $100 for a bag. I asked the lady behind the counter to call the main office because she said she has no authority to change the fee. I called the main office and had the person in office tell the agent at the airport that it is a mistake and that there is no charge.

Punti negativi: Better communication between all aspects of the company.

Punti positivi: I liked the northern lights look after boarding upon introduction of the captain and crew members. Everyone was super personal and uninformed looked great. The best part was when they started boarding from the last row, which is the most logical and efficient way to do it

Punti positivi: Fast boarding and on time

Punti positivi: AOK!

Punti positivi: Good experience overall, no issues at all

Punti positivi: Seat was comfortable, enough entertainment, staff is super nice

Punti negativi: I was surprise that we were given food (i.e. sandwich) and blanket on the way to Iceland flight 614, but not on the way from Iceland flight 615. Still don't understand why

Punti positivi: Crew and pilots were amazing. Very comfortable flight.

Punti negativi: Cabin was a little to warm.

Punti positivi: The crew was friendly, the planes clean, flights on time. The blankets were a very nice touch.

Punti negativi: On my first flight, I paid for use of wifi, but it kept kicking me off the connection. Repeatedly, the entire time. On the second flight, there was no option for wifi at all. It would have been nice to pay for wifi once for use all the way to my destination.

Punti positivi: Crew was great, everything was timely and efficient.

Punti negativi: Even the layover was good. Seeing the northern lights from.the plane was spectacular

Punti positivi: The getting Paris France with no delay was great! The crews where nice and the check in with quick.

Punti negativi: If the airline can offer more food selections for customers who fly on economy class that would of been a plus.

Punti positivi: I’m a fan of Icelandair. We have only done the Saga Upgrade so I cannot speak to economy. Food is great, seats are comfy, and entertainment is great.

Punti negativi: I don’t really know what happened but it was over an hour for us to get our bags afterward at SFO which caused us to miss our connecting flight to LAX, so we had to wait until next day to fly. This was also the busiest travel day of the year and storms everywhere so likely out of their control. Not the hugest deal but was harder to get on connecting flight since Icelandair doesn’t have a ticket counter at SFO. Would never prevent me from flying with them again, I always have issues at SFO so avoid that airport altogether anyways- will try to go around going through there on our next iceland trip!

Punti positivi: Crew are great. Very professional.

Punti negativi: Can’t complain.

Punti positivi: Everything, very nice crew . Just gave you the feeling you were in good hands . Would highly recommend Iceland air.

Punti negativi: Nothing,

Punti positivi: The crew was so awesome. The food was awesome. Please note that we were in Saga Club so I am not speaking to economy.

Punti negativi: Tv unit was broken in my seat.

Punti positivi: Yes-yes

Punti negativi: All good

Punti positivi: Great aisle seat on a modern plane.I was in the middle seat on an older plane for the trip there (close to 8 hours), and it wasn’t as comfortable. The trip from Reykjavík to Seattle was great: comfortable seat and more room, though they were both in the same fare class.

Punti positivi: Crew was very nice, efficient

Punti negativi: Boarding in Iceland

Punti positivi: The crew was very attentive. They constantly made sure we were hydrated and comfortable.