Trova voli economici su Icelandair

Punti positivi: That we made it safely.

Punti negativi: Seats extremely uncomfortable. As soon as someone reclines the seat in front of you, all leg room is shot down. Crew was not top notch

Punti negativi: My flight was delayed, I missed my connection flight and now they lost my luggage. Staff are very friendly, but they can't do much to help me. Icelandair is doing OK in handling the situation, but let's see...I am still in an uncertain situation

Punti negativi: Aircraft has TV equipment that is not functioning ,no phone chargers in the seats,dirty salon not even a snack!

Punti negativi: The boarding is not made smoothly and it is confusing some times

Punti negativi: The kindness of some members of the crew and better seat comfortability

Punti negativi: They need to start checking in people earlier and have more people.

Punti negativi: Late flight

Punti negativi: Food and headphones are very expensive, and they don't tell passengers in advance the only food is for purchase.

Punti negativi: Boarding was not very efficient.

Punti positivi: Flight was cancelled and had to be rebooked, pushing our travel home back a day. No positives.

Punti negativi: Work around the flight cancellation better to keep people on schedule.

Punti negativi: Extremely poor communication about flight delays and missed connections. I’ll never fly icelandair again. Terrible experience.

Punti positivi: Nothing

Punti negativi: This survey is broken and keeps sending you back to step 1. Icelandair staff were full of misinformation. Chicken sandwich was full of shrimp, which is a major allergen.

Punti positivi: Flight, once we got on one, was fine.

Punti negativi: The delay of the first leg from Chicago resulted in missing the Stockholm leg by minutes. They didn’t hold the plane, but told us if we ran, we might make it. The gate was closed when we got there. Also, apparently chicken sandwiches in Iceland contain shrimp, which I’m allergic to.

Punti positivi: Mostly on time, better than other flights

Punti negativi: Boarding was a disaster - Reykjavik needs some serious re-tooling.

Punti positivi: The flight was as close to as on time as any of the flight segments I had on this trip.

Punti negativi: The boarding process was a disaster- the multiple parallel lines for different flights was a source of confusion and rife with line-cutters. Boarding everyone at once isn’t efficient and with a completely full flight results in delays and stupid behavior. Super unimpressed with Reykjavik airport.

Punti negativi: The security system needs big up grade we left 40 minutes late due to it

Punti negativi: The boarding organization and food service for a long flight

Punti negativi: The boarding had no organization what so ever. No food service either.

Punti positivi: Crew was courteous and helpful. Boarding was good. Planes were on time.

Punti negativi: Planes rented and old. Pilots not as familiar with plane; interior deteriorating; seats too narrow; three men in a row had too broad shoulders to fit (could be easily fixed); under seat space dividers offset so not clear feet nor luggage space; whole plane smelled terrible— tone down fragrance

Punti positivi: Boarding was good. Flights were on time and crew was courteous and helpful.

Punti negativi: Planes were rented. Pilots not as familiar with plane; planes interior deteriorating; seats too narrow; three men in a row (could be easily fixed) had too broad of shoulders to fit comfortably; under seat storage dividers offset so not clear feet nor luggage space; both planes smelled terrible;

Punti negativi: Icelandair Changed flight to Air France at last minute. Stuck in CDG and will arrive in Dublin 5 hours later than I booked!

Punti positivi: Crew was fine. Seat was fine.

Punti negativi: No food served unless you arranged - and paid - in advance. Not even a snack. On a 5+ hour flight. The baggage fee for a first checked bag was pretty high, but at least the 70 pound weight limit was good. But I didn't need that.

Reroute the Flight

Punti positivi: Due to delays I missed my connection for Newark, airline booked me for JFK which was after four hours. The airline lost my bag and five hour flight becomes 12hours

Flight delays

Punti positivi: I missed my connection from Iceland to USA due to delayed departure from Ireland

Punti negativi: iceland air was disappointing. i paid for a seat with extra leg room in the front of the plane and as i was boarding i got reassigned to the very last row of the plane. not cool at all. i probably will not fly iceland air again.

Punti negativi: iceland air was disappointing. i paid for extra leg room in the front of the plane and as i was boarding i got a new seat assignment: last row. very much not cool at all. i likely will not fly this airline again.

Punti positivi: Not crowded.

Punti negativi: Food! I’ve never been on a 6+ hour flight where they didn’t serve any food!

Punti negativi: Flew in a leased 767, 5+ hour flight. Seats had not been adjusted for US adults - very tight squeeze, both side to side and front to back, extremely uncomfortable. No in-flight entertainment (screens blank the whole trip), and minimal service - not even coffee. Terrible!!

Punti negativi: Changed seats and scattered our family well after we have checked in and got seats confirmation on boarding passes.

Punti negativi: Wifi didn’t work