Trova voli economici su Hong Kong Airlines

Frustrated

Punti positivi: The seat

Punti negativi: The movie sound did not work -- the attendant served drink orders to every one in business class and forgot me

Delays!

Punti negativi: Delay in boarding. Delay in arriving at the gate (traffic) then delay in getting the off bay to disembark. Crazy

Last time I will use this airline

Punti positivi: not much did i like

Punti negativi: the boarding was half an hour late with no explanation or warning then we sat for half an hour on the plane without take off. I asked the crew what was happening and reminded them this was a passenger flight not a cargo flight. How about the captain or someone doing something crazy like advising the cabin what is happening? Completely lost on the Chinese psyche it seems. The food was minimal, about a desert spoon of overcooked chicken, piles of rice and an unedible vegetable. I managed to get two thimble full glasses of wine.

biz class comfortable

Punti positivi: Food, crew, and plane configuration are good,

Punti negativi: Lost luggage, no one to help with lost/delayed luggage

Punti negativi: Flight had 4 hours delay. Crew was rude and unprofessional.