Valutazione dei viaggiatori
6.0
Very slow process in picking car up. Our agent was very helpful but it didn't look as though the other two agents were doing much of anything. Return was very hard to find - have to go inside to return the keys (at least in the Term 2 A-B-C-D lot) - and, again, very slow. But at least there were no unexpected chargesRecensione del 25 ago 2023
recensione fornita da![kayak]()
10.0
Great! I always dread international car rentals, but this couldn't have gone any smoother! The counter staff and drop off attendant were professional and pleasant.Recensione del 24 giu 2023
recensione fornita da![kayak]()
10.0
Map and photos to aid car return at DeGaulle Airport in Paris was very helpful. Could have used a similar aid to help guide getting out of the airport when I girst arrived and picked up the car.Recensione del 13 nov 2022
recensione fornita da![kayak]()
2.0
Was charged extra 70 euro in the end for no explainable reasonRecensione del 24 ott 2022
recensione fornita da![kayak]()
8.0
car engine was quite weak. would have appreciated a heads upRecensione del 31 lug 2022
recensione fornita da![kayak]()
2.0
The two ladies at the rental counter were horrible. They managed to get two cars rented in an hour, while a single person at Europecar rented 10 and the AvIs people cleared out a line of 15. Will never rent from Hertz again. The whole operation at Paris airport needs to be revamped.Recensione del 22 lug 2022
recensione fornita da![kayak]()
2.0
We had a car accident in our rental vehicle and we tried to contact the rental car company, Hertz, via all of the phone numbers and email provided in the rental contract agreement and have not received any replies or communication from them. Can you help us report the accident to Hertz? Or how can we get connected with the hertz?Recensione del 18 lug 2022
recensione fornita da![kayak]()
2.0
Pick up was wonderful.drop off was awful. I spent two hours trying to reach the office to ask if o could extend my contract. When I finally reached someone, they said that my contract was already closed (it was 3 hours before drop off time) and that I had to return the car immediately or Hertz may call the police. He gave mea number to call that what useless. When I arrived at the airport to return it, the office was closed (it was 12pm). Very frustratingRecensione del 10 lug 2022
recensione fornita da![kayak]()
8.0
Signage on way into Charles de Gaulle is lackingRecensione del 23 giu 2022
recensione fornita da![kayak]()
10.0
Everything is very ok!Recensione del 28 dic 2021
recensione fornita da![kayak]()
2.0
After a long overnight flight out Car broke down within and hour in a small town in France. We waited 1 hour for a tow truck. Then we were told to wait for a replacement van. One hour later we were informed there are no replacements. No help from hertz to get back to Paris and we were left to navigate the trains on our own with luggage. We we still awaiting answer on refund. DO NOT RENT FEOM HERTZ. AWFUL CUSTOMER SERVICE.Recensione del 26 dic 2021
recensione fornita da![kayak]()
