Trova voli economici su Eurowings

Punti positivi: Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful.

Punti negativi: Information

Punti positivi: The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job

Punti negativi: Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld.

Budget - don’t expect much

Punti positivi: Boarded and departed gate on time. Efficient.

Punti negativi: Not the friendliest.

Punti positivi: Was on time

Punti negativi: The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay.

Delayed and lost my connection in venice

Punti positivi: The price

Punti negativi: Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection.

Punti negativi: Terrible hard landing

Terrible at informing customers of situation

Punti positivi: Staff where friendly but could’ve informed us why we where circling for 40 mins earlier

Punti negativi: Not being informed of the Thunderstorm situation earlier no one knew what was happening

Punti negativi: 2h delay

Punti negativi: Ritardo di quasi un ora

I wasn’t booked on the flight.

Punti negativi: There was a change of name and the wrong name was changed. I very nearly didn’t get on the flight and had to pay extra fees to fly. I wasn’t aware I was booking with last minute.com, whom I have had issues with before. Worried about the return flights already.

Punti negativi: 12 hour flight with no in flight movies unless you paid an extra EUR 10. Food tastes bad, plus I was skipped from the second meal despite having prepaid for it (flight attendant overlooked that my seat was on a list, part of the problems that come with nickeling and diming for every single thing including even meals on an international flight). Despite flying to the US, attendants consistently only spoke German to me and my wife, did not speak on both German and English.

OVERBOOKING DISASTER

Punti positivi: If I can give this airline negative stars, I would.

Punti negativi: Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process.

We lost four hours of vacation while eating crappy food

Punti positivi: The crew was friendly and helpful!

Punti negativi: Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future.

Delayed no information and no food

Punti positivi: Not much really except Wi-fi which is pricey though.

Punti negativi: Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom.

Food was not good

Punti positivi: Nothing

Punti negativi: Timing Food Service Entertainment

2.5 hour delay, then slow boarding.

Punti positivi: Nothing.

Punti negativi: Delayed twice, no explanation. Full flight then had to board through one door, with no separation of seat numbers. Truly amateur. Euro Wings food choices certainly didn't appeal.

Punti negativi: Fligjt canceled, bad customer support, lost bag

Delayed again and no information

Punti negativi: Another delayed Eurowings flight to Stuttgart with no information provided.

Punti negativi: I did not board, because another flight delay caused me to miss this flight.

Punti negativi: Delayed, causing me to miss all other flights.

Punti negativi: Missed flight because of another flight delay

Some Airport staff were not understandable , the security check , the

Punti positivi: The two staff I randomly meet and ask for questions

Punti negativi: Stereo type staff unnecessarily and poor customer services from two ladies while I was leaving to exit. I didn’t know I should be escorted by them at that point and they were so rude on . They couldn’t even be nice and understand that I miss my flight.

Not a Lufthansa operated leg

Punti positivi: Arrived to Seattle on time.

Punti negativi: I did not know what airline, crew flew me to Seattle.

Not a Lufthansa operated leg

Punti positivi: I arrived in Köln.

Punti negativi: Eurowings operated by Sun Express? I did not know what airline was flying me to Seattle.

Not Lufthansa, Eurowings

Punti positivi: We had one of the more legroom seats so that was nice

Punti negativi: Everything else. I felt the stewardess from my aisle was extremely rude. She would ask someone a question and obviously they can’t hear her because their watching a movie, so she would wave her hand in their face. Another time she was telling me “excuse me” in German while I was watching a movie. I thought she was speaking to someone else since I did not understand German and then she very rudely said “excuseee me”. The food was not filling and they charged for drinks. She also said I was only allowed one free drink of coffee. The second snack was a cake or cheese sandwhich. We were starving the entire flight we had to give in and pay for snacks on board. I’ll try to avoid eurowings from now on.

Punti negativi: Das ist nicht das erste Mal dass ein Eurowingsflug verspätet ist. (Verspätung von einer Stunde!)

Punti negativi: The seats are broken and the crew treats the passengers like they do not matter.

Not good at all

Punti negativi: My flight was delayed and because of that I lost my next flight in London , cost me money and time , having to go to another airport in a bus for 1 hour and 30 min ride to catch a new flight the same day that I had a pay. Thank you eurowings! Not

Delays on 2/3 flights over my weekend break.

Punti negativi: Delayed on both legs of the flight plus poor communication relating to why and approximately how long we would have to wait.

Cancelled the flight & did not notify us. Cost us money and hassle!

Punti negativi: Cancelled the flight from Cologne to Zurich - It was showing on time when we left home, but at the airport we saw the status change. No one called or emailed us even when all the details are provided while booking the ticket. The line for the ticket counter at the airport was miserably long, so we had to use international roaming to make our calls to customer service. They never told us why the flight was cancelled and changed the topic to how they can rebook us - my suspicion is that there were very few customers for that flight so they thought its cheaper to cancel the flight and let the customers figure out the solution. Horrible! Te only option given to us was a late night flight to Vienna (more than 12 hours later), and then staying overnight there and then flying to JFK. That was of course unacceptable as we had to join work on Monday. I asked them to then look into Dusseldorf and any flying options from there. They were able to book us a flight from there. We rushed to DUS airport - The email confirmation took hours to show up in my inbox even though they promised 10-15 minutes. After waiting for the confirmation for a little, we had to take a cab from Cologne airport to Dusseldorf airport. It cost us over 200 euros and a lot of stress. The whole experience was a nightmare and I would not wish it upon anyone.