|Rotta principale||Manila Aeroporto Internazionale di Manila-Ninoy Aquino a Cebu Aeroporto Mactan|
|Aeroporto principale||Manila Aeroporto Internazionale di Manila-Ninoy Aquino|
Punti positivi: Fun crew, smooth flight.
Punti negativi: I will never fly with them again they tried to charge me 114 us dollars for 1 bag. I only paid 43 dollars for my ticket..
Punti positivi: awsome deal awsome flight
Punti negativi: nothing great flight.
Punti positivi: the flight was comfy
Punti negativi: some drinks!!!! NOT alcohol but like water or soda.
Punti positivi: Boarding was smooth and quick.
Punti negativi: Website issues, double booked this flight, but both Cebu Pacific and Kiwi both say to bad!
Punti positivi: Not Satisfied
Punti negativi: Need improvements
Punti positivi: Friendly staff; value for the money
Punti negativi: Boarding procedures not very organized
Punti negativi: More legroom
Punti positivi: The boarding and landing was okay.
Punti negativi: Crew don’t engage well. Plane smells like poop the whole time.
Punti positivi: The crew was very nice, but the beer wasn't cold. Then the plane became painfully cold during the flight.
Punti positivi: Price was great and the crew was friendly
Punti negativi: All food and even water cost money. The check in line took extremely long. The seat was not padded enough so I was sitting on a lump the whole trip
Punti positivi: The quiz and prizes given by the service crew onboard
Punti negativi: Seats that recline and quieter announcements especially the game
Punti negativi: They should have allowed my wife to board and the. Sent her bags on next flight instead of having to rebook a whole new ticket for next day
Punti positivi: The seat has a bit more space than regular economy in competitor airline
Punti negativi: The cabin crews on this flight need some passenger service training!
Punti positivi: Nothing
Punti negativi: Everything
Punti positivi: The boarding was organized
Punti negativi: Free snacks?
Punti negativi: Check the general volume off their audio system (recorded voice messages/info/guideline) for the passengers on the plane. It was too loud.
Punti positivi: All the crew were super pleasant and friendly despite attending to very rude European passengers.
Punti negativi: Keep up the excellent work!
Punti negativi: Want to have a USB charging port on a seat
Punti positivi: The airline assigned the latest airplane to my flight. Its USB charging port was good.
Punti negativi: I do not know why the cabin crew provided a meal on 3 pm than much later around 5 pm. The flight arrived to the destination on 7 pm. I thought I ordered a dinner.
Punti positivi: Serge and the cabin crew were grey. The pilot made up 20 minutes on a 1 hour flight, came in late from previous flight.
Punti negativi: Scheduling. CP is ALWAYS late, and messes up connections. Hard to coordinate remedies with my phone turned off. It hadn't been once, 10, or 20 times, but EVERY time.
Punti positivi: On time and relatively hassle free
Punti negativi: The bus transfer to the terminal was a bit chaotic
Punti negativi: Boarding is a fiasco with cebu pacific they should try zones and separate lines like japan!
Punti negativi: Crew made robotic announcements, no spirit! No effort made to offer beverage, snacks, etc...they were the least interested group ive had on cebu pacific in a long time uuuuggh why bother?
Punti positivi: XSS
Punti negativi: XSS
Punti positivi: Nothing.the cebu pacific employee told me that my flight was changed from 12pm to 6pm when I checked in but I did not have any notification. He said that he can get me in, in an earliest flight they have and only to find out that the flight they he wanted me in is my flight and ask money.
Punti negativi: Screen employees and make sure they don’t deceive people.
Punti positivi: I missed the trip. Can you help me with the refund or part of it?
Punti negativi: I missed the trip. Can you help me with the refund or part of it?
Punti negativi: The flight I was booked on late so they changed my reservation to the previous flight which was late as well, still.later than my original flight . But smart move by them. The only issue was the terrible terminal building at Dumagete..
Punti positivi: Exiting the aircraft.
Punti negativi: Stop charging passengers for water.
Punti positivi: Yes, the crews were super. They keep entertaining us the customers. Thanks guys
Punti negativi: Seats do not recline
Punti positivi: Boarding
Punti negativi: No food. Major delay without announcement
Punti negativi: Cebu Pacific has to be the worst airline I have ever flown with. Boarding alone was so disorganized. People were trampling each other. The flight times changed twice. I lost over $200.00 with no refund. Said I could get credit. Yeah, like I would ever fly with them, again.
Punti positivi: Staff
Punti negativi: Everything else
Punti positivi: ">XSS
Punti negativi: ">XSS
Punti negativi: The luggage took ONE HOUR to come out after the flight!!!
Punti positivi: Nothing
Punti negativi: Super delayed flight they dont offer even water and to think we are travelling with children.
Punti negativi: Improve on the congestion of DVO
Punti negativi: They should improve tge delayed flight
Punti negativi: We were delayed by 7 hours. The ground staff did their best.
They gave some snacks which I'm sure Filipinos like but were not to my tastes.
Sitting on a hard floor for 7 hours with nothing to eat before a 3.5 hour flight is not my idea of a good day!
Punti positivi: Fast boarding
Punti negativi: Plane wasn’t full so crew should have let us spread out
Punti positivi: All is helpful
Punti negativi: Make the plane clean...
Punti positivi: Nothing. Website did not notify me when booking that visa for us was required so I did not even get to fly to my destination which was a waste of my time and money to drive 5hrs to the city and not get any of my money back.
Punti negativi: Put a notification when rsvp’n ticket that certain countries need a visa approval from their country before booking. Wasted my time/money so I didnt even get to go to Vietnam n wasted a 5hr drive to my city. At least could have gave me some future discount code since I couldn’t get any money back
Punti positivi: Crew was professional and seats were comfortable.
Punti negativi: It is almost a given that most domestic flights to Manila are delayed and our flight was 1 hour and 10 min delayed. Fortunately, I was getting frequent updates that helped with the planning on when to leave for the airport.
Punti positivi: Price and convenient
Punti negativi: Service and flight comfort
Punti positivi: Since I checked In early, they let me in on an earlier flight. Thanks!
Punti positivi: check in went smoothly and boarding was orderly. The flight departed on time and arrived in Singapore on schedule.The flight deck kept us well informed and the cabin crew were very helpful, willing and able to keep the passengers happy.
Punti negativi: N/A
Punti negativi: 3 hr delay plus I got bumped off my return flight
Punti positivi: Did not like the flight at all.
Punti negativi: 5 1/2 hour flight- not even water was offered. Better explanation of baggage allowances. I got a shock of paying an extra $962 U SD . We were coming from international flight and did not have to pay for baggage’s . Had I been informed of baggage cost I would have selected a different carrier.
Punti positivi: Host clearly and ver friendly helped me.
Punti negativi: Im sorry but seat was terrible. I was not comfortable even for a min. Thanks.
Punti positivi: The crew
Punti negativi: I bought a front row seat only to be told that I would be the last to board
Punti positivi: I enjoyed the captains announcements
Punti negativi: Typical one hour delay due to manila traffic...does this airline every depart or arrive on time?? Nooooo! Boarding was a cattle call as usual its a stampeed. The new 321 aircraft is crammed like cattle car, no legroom and a backpack can barely go under the seat....no recline so very uncomfortable
Punti positivi: Clean and new plane
Punti negativi: Delay of one hour after biarding due to congestion at manila...this has to be the worlds worst for delays
Punti positivi: Crew were ok
Punti negativi: The plain was delayed 2 hrs .Problem with information
Punti positivi: Crew were very friendly
Punti negativi: leaving on time.
Punti positivi: None!
Punti negativi: Its a cheap airline.what do u expect?