Recensioni ospiti
Valutazione complessiva
7,4
Buono
Basato su 4.216 recensioni
Complessivo
8,4
Pulizia
8,5
Tariffa comfort
8,4
Ritiro/Riconsegna
8,4
Qualità/Prezzo
8,2
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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4,4
Punti positivi: It ran like you would expect
Punti negativi: It really smelled like cigarettes which is always annoying. The brakes were so touchy you could barely press on them without jerking to a stop. The car was filthy when I picked it up. There was no attendant when I went to drop it off.
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7,6
Punti positivi: Not really. The staff person was very hurried, didn't give me good directions to the car, talked too fast, couldn't understand him when he did talk. I had to ask him to repeat himself several times. I'm NOT hard of hearing.
Punti negativi: Staff rep needs customer service and communication training.
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10,0
Punti positivi: Short line. Great customer service.
Punti negativi: If you don't fill up with gas the surcharge is extreme.
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10,0
Punti positivi: Great service, very helpful staff
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6,0
Car wasn’t ready
Punti positivi: They had the car ready within minutes but had to wash it before it went out. In all fairness, I booked that morning, but still, don’t advertise as available if the car isn’t there.
Punti negativi: The car needed service so the service reminder kept pinging at me and the gas cap was missing creating a 1-2 effect. The car wasn’t happy. The drop off was tough with off site rental office and I had to arrange transportation to the rental office via shuttle which is fine generally, but this time I was in a hurry to get to my appointment, so the delay was in vain.
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10,0
Punti positivi: The process was quick and easy. The agent was very friendly and helpful. Returning the rental was an easy process as well.
Punti negativi: Everything was amazing. Nothing to dislike.
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10,0
Customer service was AMAZING!
Punti positivi: There were a number of people at the counter and yet the service was timely, efficient, kind - all of which are deeply appreciated by tired travelers in a hurry. It was a freak storm situation as well, and the customer service staff was incredibly sensitive to the hazards on the road and set me up in the perfect car for the journey. I can't say thanks enough.
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8,0
Punti positivi: Very easy dropoff.
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3,6
Fresno Air Terminal Budget Rental Car kicks LAX Budget's Butt!
Punti positivi: Customer service at FAT return was excellent. There was zero wait and they credited me for returning my car with a 1/4 tank of gas (since that's what crappy LAX Budget sent me out with). Really nice that these people know how to treat customers. If I ever rent from Budget again, it would be because of the customer service at Fresno Air Terminal.
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9,2
Punti positivi: Great for the price.
Punti negativi: The car could have been cleaner.
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4,4
Punti positivi: The car was clean and had a full tank of gas
Punti negativi: My reservation was moved to the airport b/c the branch did not have my car. My rate was to be honored per the Ventura St office and when I got to FAT they would not honor it. I had to call the other branch to have it all clarified and was late leaving town because of the hassle
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8,0
Punti positivi: Was there too early to make a difference.....
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10,0
Punti positivi: Short line. Great customer service.
Punti negativi: If you don't fill up with gas the surcharge is extreme.
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10,0
Punti positivi: Great service, very helpful staff
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10,0
Punti positivi: The process was quick and easy. The agent was very friendly and helpful. Returning the rental was an easy process as well.
Punti negativi: Everything was amazing. Nothing to dislike.
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10,0
Customer service was AMAZING!
Punti positivi: There were a number of people at the counter and yet the service was timely, efficient, kind - all of which are deeply appreciated by tired travelers in a hurry. It was a freak storm situation as well, and the customer service staff was incredibly sensitive to the hazards on the road and set me up in the perfect car for the journey. I can't say thanks enough.
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9,2
Punti positivi: Great for the price.
Punti negativi: The car could have been cleaner.
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7,6
Punti positivi: Not really. The staff person was very hurried, didn't give me good directions to the car, talked too fast, couldn't understand him when he did talk. I had to ask him to repeat himself several times. I'm NOT hard of hearing.
Punti negativi: Staff rep needs customer service and communication training.
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8,0
Punti positivi: Very easy dropoff.
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8,0
Punti positivi: Was there too early to make a difference.....
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4,4
Punti positivi: It ran like you would expect
Punti negativi: It really smelled like cigarettes which is always annoying. The brakes were so touchy you could barely press on them without jerking to a stop. The car was filthy when I picked it up. There was no attendant when I went to drop it off.
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6,0
Car wasn’t ready
Punti positivi: They had the car ready within minutes but had to wash it before it went out. In all fairness, I booked that morning, but still, don’t advertise as available if the car isn’t there.
Punti negativi: The car needed service so the service reminder kept pinging at me and the gas cap was missing creating a 1-2 effect. The car wasn’t happy. The drop off was tough with off site rental office and I had to arrange transportation to the rental office via shuttle which is fine generally, but this time I was in a hurry to get to my appointment, so the delay was in vain.
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3,6
Fresno Air Terminal Budget Rental Car kicks LAX Budget's Butt!
Punti positivi: Customer service at FAT return was excellent. There was zero wait and they credited me for returning my car with a 1/4 tank of gas (since that's what crappy LAX Budget sent me out with). Really nice that these people know how to treat customers. If I ever rent from Budget again, it would be because of the customer service at Fresno Air Terminal.
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4,4
Punti positivi: The car was clean and had a full tank of gas
Punti negativi: My reservation was moved to the airport b/c the branch did not have my car. My rate was to be honored per the Ventura St office and when I got to FAT they would not honor it. I had to call the other branch to have it all clarified and was late leaving town because of the hassle
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Dove posso trovare auto a noleggio Budget a Fresno?
5175 East Clinton Way, Autonoleggi Budget
Indirizzo
5175 East Clinton WayTelefono
+1 559 455 5701Domande Frequenti sul noleggio auto con Budget a Fresno
Quanti autonoleggi di Budget ci sono a Fresno?
Budget dispone di 2 punti di ritiro a Fresno. Guarda la Budget mappa per trovare le migliori opzioni per te.
Budget dispone di un autonoleggio per il ritiro in aeroporto Aeroporto di Airterminal (FAT)?
Sì
Budget offre servizi di navetta o ritiro da Aeroporto di Airterminal (FAT)?
Sì
