|Rotta principale||Bangkok Suvarnabhumi a Koh Samui|
|Aeroporto principale||Bangkok Suvarnabhumi|
Punti negativi: Very good food and launch in gate but in check in they took my powerbank.
Punti negativi: Couldn’t have gone better. Great lounge at kbv. Everything on time. Even food for a 1hr flight!
Punti positivi: in time, good service, well informed.
Punti negativi: nothing
Punti positivi: we had 5 domestic flights with Bangkok Airways, all in time and good boarding.SUPER!!
Punti negativi: nothing
Punti positivi: All
Punti negativi: Food
Punti positivi: Quick and easy flight. Empty seat in my row was great!
Punti negativi: Plane was noisy and clearly old, could use updating
Punti negativi: One of the best experiences in short haul flights in years! Flew twice with them and the service was great. US based airlines could learn a lot from them.
Punti positivi: The staff and service were friendly and excellent. Flight was fast and efficient.
Punti negativi: I can’t think of anything.
Punti positivi: It’s nice that they offer food on such a short flight, but it would be nicer if they offered an option without meat.
Punti positivi: The seat that I picked had lots of leg room.
Punti negativi: Better selection of movies.
Punti negativi: Trat a great little airport .
Punti negativi: Being told to not use phones (in airplane mode) for quite some time before takeoff and touch down. Never been a concern in the past
Punti positivi: Nothing much to like about the flight. The only good thing probably would be the boarding process.
Punti negativi: A lot of things could have been better. Crew: The crew failed to maintain a enjoyable flight experience. Crew failed to instruct the passengers playing videos/movies at loud volumes. Flight: The biggest blunder was they unloaded 21 check-in bags for some fuel logistics. 12 hours out and there's still no tracing available for the bags. Food: Food was decent for the price. Nothing much to complain there.
Punti positivi: Nothing much to like about the flight. The only good thing was the boarding process probably. The Airport Staff was helping people to get to the connecting flight.
Punti negativi: A lot of things could have been better. Crew: The crew failed to maintain a peaceful experience for a few people. There were people playing movies/videos on speakers and the crew didn't ask the passengers to stop it. They ignored it. Flight: The biggest blunder the flight created was unloading 21 check-in bags in order to save on some fuel logistics. More than 12 hours passed since landing, and there's still no tracing available for the bag. No in-flight entertainment. Food: Food was decent. Good for a cheap flight.
Punti positivi: Crew was fantastic. Short flight yet they offered food, beer, wine, etc.
Punti positivi: Real food not only pastry meal.
Punti positivi: The airport was adorable and quaint
Punti positivi: They send you email to checkin online. You go through the entire process, enter all your details (although you already gave it when you made reservation and your frequent flyer account has it too) and at the very end you get greeted with the "no online checkin at this airport" message. Complete and utter failure!
Punti positivi: everything was perfect
Punti negativi: would never go back to other low cost airline
Punti positivi: Friendly and attentive flight crew. Excellent selection of nice wine.
Punti negativi: Older model A-319 so there was a very small screen for the cabin.
Punti positivi: Uniforms
Punti negativi: Staff was rude
Punti positivi: Flight times are great, and flying from U-Tapao Airport, now that the new terminal is open was so simple, quick and easy. Plentiful cheap car parking available a very short walk from the airport building.
Punti positivi: Helpful staff, comfortable seating, but then we were both short.
Punti positivi: lounge access for everyone with snacks and free wifi
Punti positivi: Just average.
Punti negativi: ON TIME DEPARTURE AND ARRIVAL.
Punti positivi: well organized no hassle at check in
Punti negativi: food
Punti negativi: Cabin to old and seat already damaged :(
Punti positivi: The check in counter staff was amazing and put me on an earlier more convenient flight.
Punti negativi: Pilot (well, first officer more likely) was rudder and trim happy, not the best on takeoff, cruise, or landing.
Punti negativi: The flight was fine. But it took as long for the luggage to arrive as it took the plane to fly from Samui... very poor
Punti negativi: The price on the hotel website is much cheaper
Punti negativi: Timeliness.
Punti positivi: Everything..
Punti negativi: Was a short flight. It was all well done.
Punti positivi: The price is a big factor, all the rest was very good
Punti negativi: Nothing
Punti positivi: Crew was nice and friendly. Quick load in and fast departure. In the air 15 minutes ahead of schedule at 17:21
Punti negativi: Since they had (unexpectedly) provided a meal on my previous trip (10am to 11:30) , I assumed a meal would d be provided given the time of travel. All we were given was an inedible pastry with chocolate. Plane landed at approximately 18:40 but not at gate until 19:20 - long taxi and shuttle ride
Punti positivi: Easy all round
Punti positivi: The crew team was very nice, a inflight meal was offered and baggage arrived within 10 minutes of being off the plane.
Punti negativi: The plane was older and did not have any modern amenities. The seats were somewhat hard and not very comfortable. There was no inflight enterainment so be sure to bring a book.
Punti positivi: Very good quick smooth flight. On time departure and arrival
Punti positivi: Staff were so friendly!!
Punti negativi: Nothing really, for a fair priced airline.
Punti positivi: Very friendly crew! Good food! Boarding was a little confusing but it worked out. The plane was old but it wasn't bad. I'm fortunately tiny and fit into tiny Asian seats. The boutique airline marketing is super hipster in how ironic (inaccurate?) it is, but it was a cheap flight so...
Punti negativi: The ATR-72 is a ROCKET PROPELLED TIN CAN IN THE CLOUDS. The pilot did his best to fly around the thunder clouds but the turbulence was absolutely terrifying. For this reason alone I'm probably going to skip this airline again to fly in something that won't make me throw up.
Punti negativi: Es una aerolínea de muy buena atención. Los aviones son buenos y cómodos. Súper puntuales. Nos entraron a una sala VIP en el aeropuerto de Chian Mai aún volando en económica. Muy recomendable
Punti positivi: Everything was good.
Crew was nice. clean plane.
Punti negativi: Maybe a little bit bigger airplane but that's still fine for 1 hour flight.
Punti positivi: Everything was perfect. Crew was nice.
Punti negativi: The one think i could think of is if the plane was a little bit bigger.
Punti positivi: The Phuket ground staffs helped me and my family so much for boarding at the deadline time. They also waited until we passed the checked gate. This event is one of my appreciate trips.
Punti positivi: The crews made good service.
Punti negativi: Passengers should select more juices in a service
Punti positivi: Crew was nice and helpful
Punti positivi: Smile food
Punti negativi: Puntualità
Punti positivi: New airplane. Nice crew. Nice food. Good wine.
Punti negativi: Its a short flight. Not much could go wrong.
Punti negativi: We got stuck sitting by an obese intimidating man who rs
Sat in one of our seats rather than the middle seat he was assigned. So intimidating, did not feel comfortable addressing this with the stewardess
Punti positivi: Sweet and professional staff
Punti positivi: The seats were a good size and comfortable. I was surprised that with such a short flight we had drunk service and a light meal.
Punti positivi: Everything
Punti negativi: Nothing
Punti negativi: Great meal service! Seats very comfortable and lots of leg room. Highly recommend ++
Punti negativi: No entertainment
Punti negativi: No entertainment
Punti negativi: Everything was good for the most part. Seats are a little cramped so it is one arm rest per person.
Punti positivi: Nothing!!!!!!!
Punti negativi: The flight did not happen!!!!
Punti positivi: I liked that they even offered food on a 1.5 hour flight. Appreciate that
Punti negativi: N/a
Punti positivi: Great costumer service