Recensioni ospiti
Valutazione complessiva
8,1
Ottimo
Basato su 393 recensioni
Complessivo
8,3
Imbarco
8,4
Comfort
8,3
Personale
8,4
Divertimento
7,4
Cibo
8,0
Vai al contenuto
Informazioni su Azerbaijan Airlines
| Codice IATA | J2 |
|---|---|
| Rotte | 87 |
| Rotta principale | Dubai Aeroporto Internazionale di Dubai e altri aeroporti a Baku Heydar Aliyev |
| Aeroporti salvati | 44 |
| Aeroporto principale | Baku Heydar Aliyev |
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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4,6
Punti negativi: Staff was so rude
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6,4
Punti positivi: Plane seemed to be brand new
Punti negativi: The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat.
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10,0
Punti positivi: The crew was very friendly and helpful.. and I really enjoyed the food..it was delish.Thanks, AZAL.
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10,0
Punti negativi: Very good
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10,0
Great
Punti positivi: All good
Punti negativi: Visa delays in the airport , should be appliend online and take it before leaving
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8,0
Punti positivi: Comfortable seats. On time departure Good service Friendly crew
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8,0
Punti positivi: Comfortable seats. On time departure Good service Friendly crew
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3,3
Bad cuatomer service
Punti positivi: I liked the food and the price of my tivket
Punti negativi: Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again.
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5,0
Ok travel
Punti positivi: The food
Punti negativi: Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language
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8,0
They used to have much better food
Punti positivi: Everything else, exept food
Punti negativi: Food
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8,3
Punti positivi: Crew
Punti negativi: Food
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3,0
Punti negativi: we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever.
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2,0
Punti negativi: i want to change ticket date no body reply
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10,0
It was pretty good
Punti positivi: The flight was on time good food good staff
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10,0
Punti positivi: Good good on time all went pretty good
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5,3
Punti negativi: I HADE BUSINESS CLASS TICKETS I GT ECONOMIC FOOD ON ALL FLIGHTS
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8,0
Punti positivi: Aside from the review below, the rest of the crew members were plesant and helpful, and the aircraft comfortable.
Punti negativi: There was a family with 11 children on my flight. For some reason they didn't all have seats together, and as there was an entire empty row (in the same economy class as their original seats) the mom of the family took the liberty of sitting in it with her and her small children. The crew was extremely rude about this and demanded they move, even as the mother was almost in tears explaining how her 3 year old and 5 year old cannot sit alone. I was highly disappointed in above crew members.
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9,3
Punti positivi: The comfort in business class is wonderful, plenty of room, pretty good food, and an overall pleasant experience.
Punti negativi: To say I didn't like the crew would be in accurate. I did like them, though there was a feeling warmth and welcoming that was missing from their demeanor. It may be cultural. While the food was pretty good, there's room for improvement.
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10,0
Punti positivi: The service was impeccable and I was treated like the Queen that I am.
Punti negativi: Everything was excellent.
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9,6
Highly recommended
Punti positivi: Big planeqq
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9,6
Highly recommended
Punti positivi: Big brain lot of space
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8,0
Punti positivi: good
Punti negativi: na
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3,0
Loud and crowded. Can't reserve seats
Punti positivi: That I was moved to emergency exit
Punti negativi: That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own.
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5,0
Got food poisoning
Punti negativi: Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible
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4,0
Punti positivi: I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home
Punti negativi: I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever.
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10,0
Punti positivi: Food, customer service, on time
Punti negativi: Legroom
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10,0
The best
Punti positivi: Azerbaijan Airlines was one of the best flights I gave taken. Comfortable, they feed you 4 different times and the airline staff is the best.
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10,0
The best
Punti positivi: Azerbaijan Airlines was the best. It was comfortable and the staff amazing.
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3,0
Punti negativi: this is fucking stupid Company when i already checked in closed in gate in front of my face
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6,0
Good overall
Punti positivi: The cost and straight through flight is great
Punti negativi: The movie selection is very limited and there are no pillows.
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5,6
Okay 5.0
Punti positivi: Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink.
Punti negativi: Never seen Flight attendants so lazy in my flying experience.
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9,3
Punti negativi: Small movie selection overall for English speakers. Only around 20 movies available with various genres
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10,0
Punti positivi: I slept the entire way back
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10,0
Very good airline, much better than far more expensive ones...
Punti positivi: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
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10,0
Very good airline, much better than far more expensive ones...
Punti positivi: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
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10,0
The entire experience was excellent
Punti positivi: From check in at Kennedy to our arrival at Ben Gurion The entire experience was excellent. Flight was friendly and very helpful. The equipment was well maintained and clean. The kosher food was amazing! The airport in Baku was amazing!
Punti negativi: I did not like I loved the entire experience.
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10,0
Good experience
Punti positivi: Very appreciative of the professionalism of the. Crew. Would recommend ordering vegetarian meal
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5,6
Punti positivi: The flight was werry nice
Punti negativi: The boarding was a little unconftible
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6,3
There was a sick passenger kid who cried 11 hours
Punti positivi: There was a sick passenger kid who cried 11 hours straight From ny to Azerbaijan. Please compensate me. Thank you
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5,6
Old plane
Punti positivi: Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle.
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4,6
Unhelpful Crew
Punti positivi: The flight was pretty smooth.
Punti negativi: The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick.
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3,6
Uncomfortable Flight
Punti positivi: The flight back was relatively smooth.
Punti negativi: The plane was very tight and uncomfortable. Also, this is a long enough flight that there should be some level of entertainment.
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2,0
Annoying staff
Punti positivi: They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative.
Punti negativi: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
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2,0
Punti negativi: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
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7,3
Good
Punti positivi: Timely
Punti negativi: None
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5,0
No individual entertainment
Punti positivi: Azal does not have individual entertainment which is a big minus. Other than that , everything is good.
Punti negativi: Above.
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10,0
Punti positivi: friendly staff, well organized
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4,6
Seems like one of the greediest airlines on the pl
Punti positivi: Not much
Punti negativi: $30 charge per luggage piece even on international flights which is outrageous! To top it off, flight attendants can't lose that chronic constipation expression of their faces after boarding is complete... Loosen up guys, it's basic customer service to try to smile once in a while!
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6,0
No entertainment for 12 hours flight!
Punti positivi: The food is pretty good
Punti negativi: The entertainment system didn't work the entire flight. The window shade didn't work either, so the first few hours we had the sun right in our eyes
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10,0
Punti negativi: Nais
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10,0
Punti negativi: Nais
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8,0
It is time to enter 21st century
Punti positivi: Everything was fine except the Entertainment. It is a 21st century and its time to implement a personal entertainment for each passenger.
Punti negativi: No personal entertainment.
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4,6
Punti positivi: 정확한 출발시간. 저렴한 가격.
Punti negativi: 보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨.
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8,0
Good will fly again
Punti positivi: every thing was good
Punti negativi: nothing
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8,0
Its a good flight
Punti positivi: Every thing was good, in flight entertainment had surprisingly better content
Punti negativi: nothing
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10,0
Punti positivi: Lots of food, modern comfortable plane, very friendly and helpful flight crew.
Punti negativi: The two girls sitting next to me were talking whole way in very annoying voices.
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8,0
Plenty of room on flight.
Punti positivi: Crew good, enough room to sleep if necessary. Breakfast good......for an airline! Charge of $30 per luggage is unwarranted.
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9,3
Very good
Punti positivi: New plain. Good space. Good crew. Good price
Punti negativi: Entertainment. Not so good.
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9,3
Good
Punti positivi: All but the movie section
Punti negativi: Movie selection.
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8,0
Punti positivi: Very friendly staff, very attentive. Comfortable flight and plenty of food and drinks offered.
Punti negativi: Wifi connection was bad.
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10,0
Punti positivi: The crew was very friendly and helpful.. and I really enjoyed the food..it was delish.Thanks, AZAL.
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10,0
Punti negativi: Very good
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10,0
Great
Punti positivi: All good
Punti negativi: Visa delays in the airport , should be appliend online and take it before leaving
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10,0
It was pretty good
Punti positivi: The flight was on time good food good staff
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10,0
Punti positivi: Good good on time all went pretty good
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9,3
Punti positivi: The comfort in business class is wonderful, plenty of room, pretty good food, and an overall pleasant experience.
Punti negativi: To say I didn't like the crew would be in accurate. I did like them, though there was a feeling warmth and welcoming that was missing from their demeanor. It may be cultural. While the food was pretty good, there's room for improvement.
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10,0
Punti positivi: The service was impeccable and I was treated like the Queen that I am.
Punti negativi: Everything was excellent.
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9,6
Highly recommended
Punti positivi: Big planeqq
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9,6
Highly recommended
Punti positivi: Big brain lot of space
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10,0
Punti positivi: Food, customer service, on time
Punti negativi: Legroom
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10,0
The best
Punti positivi: Azerbaijan Airlines was one of the best flights I gave taken. Comfortable, they feed you 4 different times and the airline staff is the best.
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10,0
The best
Punti positivi: Azerbaijan Airlines was the best. It was comfortable and the staff amazing.
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9,3
Punti negativi: Small movie selection overall for English speakers. Only around 20 movies available with various genres
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10,0
Punti positivi: I slept the entire way back
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10,0
Very good airline, much better than far more expensive ones...
Punti positivi: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
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10,0
Very good airline, much better than far more expensive ones...
Punti positivi: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
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10,0
The entire experience was excellent
Punti positivi: From check in at Kennedy to our arrival at Ben Gurion The entire experience was excellent. Flight was friendly and very helpful. The equipment was well maintained and clean. The kosher food was amazing! The airport in Baku was amazing!
Punti negativi: I did not like I loved the entire experience.
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10,0
Good experience
Punti positivi: Very appreciative of the professionalism of the. Crew. Would recommend ordering vegetarian meal
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10,0
Punti positivi: friendly staff, well organized
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10,0
Punti negativi: Nais
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10,0
Punti negativi: Nais
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10,0
Punti positivi: Lots of food, modern comfortable plane, very friendly and helpful flight crew.
Punti negativi: The two girls sitting next to me were talking whole way in very annoying voices.
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9,3
Very good
Punti positivi: New plain. Good space. Good crew. Good price
Punti negativi: Entertainment. Not so good.
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9,3
Good
Punti positivi: All but the movie section
Punti negativi: Movie selection.
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8,0
Punti positivi: Comfortable seats. On time departure Good service Friendly crew
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8,0
Punti positivi: Comfortable seats. On time departure Good service Friendly crew
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8,0
They used to have much better food
Punti positivi: Everything else, exept food
Punti negativi: Food
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8,3
Punti positivi: Crew
Punti negativi: Food
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8,0
Punti positivi: Aside from the review below, the rest of the crew members were plesant and helpful, and the aircraft comfortable.
Punti negativi: There was a family with 11 children on my flight. For some reason they didn't all have seats together, and as there was an entire empty row (in the same economy class as their original seats) the mom of the family took the liberty of sitting in it with her and her small children. The crew was extremely rude about this and demanded they move, even as the mother was almost in tears explaining how her 3 year old and 5 year old cannot sit alone. I was highly disappointed in above crew members.
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8,0
Punti positivi: good
Punti negativi: na
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7,3
Good
Punti positivi: Timely
Punti negativi: None
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8,0
It is time to enter 21st century
Punti positivi: Everything was fine except the Entertainment. It is a 21st century and its time to implement a personal entertainment for each passenger.
Punti negativi: No personal entertainment.
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8,0
Good will fly again
Punti positivi: every thing was good
Punti negativi: nothing
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8,0
Its a good flight
Punti positivi: Every thing was good, in flight entertainment had surprisingly better content
Punti negativi: nothing
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8,0
Plenty of room on flight.
Punti positivi: Crew good, enough room to sleep if necessary. Breakfast good......for an airline! Charge of $30 per luggage is unwarranted.
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8,0
Punti positivi: Very friendly staff, very attentive. Comfortable flight and plenty of food and drinks offered.
Punti negativi: Wifi connection was bad.
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4,6
Punti negativi: Staff was so rude
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6,4
Punti positivi: Plane seemed to be brand new
Punti negativi: The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat.
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3,3
Bad cuatomer service
Punti positivi: I liked the food and the price of my tivket
Punti negativi: Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again.
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5,0
Ok travel
Punti positivi: The food
Punti negativi: Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language
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3,0
Punti negativi: we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever.
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2,0
Punti negativi: i want to change ticket date no body reply
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5,3
Punti negativi: I HADE BUSINESS CLASS TICKETS I GT ECONOMIC FOOD ON ALL FLIGHTS
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3,0
Loud and crowded. Can't reserve seats
Punti positivi: That I was moved to emergency exit
Punti negativi: That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own.
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5,0
Got food poisoning
Punti negativi: Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible
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4,0
Punti positivi: I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home
Punti negativi: I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever.
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3,0
Punti negativi: this is fucking stupid Company when i already checked in closed in gate in front of my face
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6,0
Good overall
Punti positivi: The cost and straight through flight is great
Punti negativi: The movie selection is very limited and there are no pillows.
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5,6
Okay 5.0
Punti positivi: Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink.
Punti negativi: Never seen Flight attendants so lazy in my flying experience.
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5,6
Punti positivi: The flight was werry nice
Punti negativi: The boarding was a little unconftible
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6,3
There was a sick passenger kid who cried 11 hours
Punti positivi: There was a sick passenger kid who cried 11 hours straight From ny to Azerbaijan. Please compensate me. Thank you
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5,6
Old plane
Punti positivi: Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle.
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4,6
Unhelpful Crew
Punti positivi: The flight was pretty smooth.
Punti negativi: The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick.
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3,6
Uncomfortable Flight
Punti positivi: The flight back was relatively smooth.
Punti negativi: The plane was very tight and uncomfortable. Also, this is a long enough flight that there should be some level of entertainment.
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2,0
Annoying staff
Punti positivi: They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative.
Punti negativi: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
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2,0
Punti negativi: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
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5,0
No individual entertainment
Punti positivi: Azal does not have individual entertainment which is a big minus. Other than that , everything is good.
Punti negativi: Above.
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4,6
Seems like one of the greediest airlines on the pl
Punti positivi: Not much
Punti negativi: $30 charge per luggage piece even on international flights which is outrageous! To top it off, flight attendants can't lose that chronic constipation expression of their faces after boarding is complete... Loosen up guys, it's basic customer service to try to smile once in a while!
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6,0
No entertainment for 12 hours flight!
Punti positivi: The food is pretty good
Punti negativi: The entertainment system didn't work the entire flight. The window shade didn't work either, so the first few hours we had the sun right in our eyes
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4,6
Punti positivi: 정확한 출발시간. 저렴한 가격.
Punti negativi: 보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨.
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Stato Voli
Azerbaijan Airlines- Mappa delle tratte
Principali rotte di volo
Volo
Origine
Destinazione
dom
lun
mar
mer
gio
ven
sab
D
L
M
M
G
V
S
9103
Baku
GYD
Istanbul
SAW
9819
Baku
GYD
Mosca
VKO
9820
Mosca
VKO
Gäncä
KVD
9817
Gäncä
KVD
Mosca
VKO
9818
Mosca
VKO
Baku
GYD
9717
Baku
GYD
Mineral'nye Vody
MRV
9718
Mineral'nye Vody
MRV
Baku
GYD
9106
Istanbul
SAW
Baku
GYD
9226
Tbilisi
TBS
Baku
GYD
3
Baku
GYD
Ankara
ESB
9006
Teheran
IKA
Baku
GYD
9005
Baku
GYD
Teheran
IKA
9225
Baku
GYD
Tbilisi
TBS
9575
Baku
GYD
Kazan'
KZN
9576
Kazan'
KZN
Baku
GYD
4
Ankara
ESB
Baku
GYD
8
Londra
LHR
Baku
GYD
68
Pechino
PEK
Baku
GYD
67
Baku
GYD
Pechino
PEK
54
Almaty
ALA
Baku
GYD
53
Baku
GYD
Almaty
ALA
101
Baku
GYD
New York
JFK
102
New York
JFK
Baku
GYD
5010
Ginevra
GVA
Baku
GYD
5009
Baku
GYD
Ginevra
GVA
9687
Baku
GYD
Charkiv
HRK
9688
Charkiv
HRK
Baku
GYD
6308
Baku
GYD
Sharja
SHJ
6307
Sharja
SHJ
Baku
GYD
63
Baku
GYD
Berlino
TXL
64
Berlino
TXL
Baku
GYD
28
Adalia
AYT
Baku
GYD
27
Baku
GYD
Adalia
AYT
9683
Baku
GYD
Kiev
IEV
9684
Kiev
IEV
Baku
GYD
9227
Baku
GYD
Batumi
BUS
74
Parigi
CDG
Baku
GYD
73
Baku
GYD
Parigi
CDG
42
Smirne
ADB
Baku
GYD
41
Baku
GYD
Smirne
ADB
122
Gäncä
KVD
San Pietroburgo
LED
20
San Pietroburgo
LED
Baku
GYD
121
San Pietroburgo
LED
Gäncä
KVD
7
Baku
GYD
Londra
LHR
831
Mosca
VKO
Gabala
GBB
9236
Astrachan
ASF
Baku
GYD
9235
Baku
GYD
Astrachan
ASF
15
Baku
GYD
Dubai
DXB
24
Bodrum
BJV
Baku
GYD
23
Baku
GYD
Bodrum
BJV
851
Mosca
DME
Baku
GYD
852
Baku
GYD
Mosca
DME
9228
Batumi
BUS
Baku
GYD
9059
Baku
GYD
Sofia
SOF
9060
Sofia
SOF
Baku
GYD
62
Dalaman
DLM
Baku
GYD
61
Baku
GYD
Dalaman
DLM
19
Baku
GYD
San Pietroburgo
LED
75
Baku
GYD
Istanbul
IST
91
Baku
GYD
Gedda
JED
76
Istanbul
IST
Baku
GYD
92
Gedda
JED
Baku
GYD
12
Dubai
DXB
Baku
GYD
5002
Nuova Delhi
DEL
Baku
GYD
832
Gabala
GBB
Mosca
VKO
5001
Baku
GYD
Nuova Delhi
DEL
21
Baku
GYD
Tel Aviv
TLV
109
Baku
GYD
Praga
PRG
110
Praga
PRG
Baku
GYD
5032
Taskent
TAS
Baku
GYD
35
Baku
GYD
Milano
MXP
36
Milano
MXP
Baku
GYD
22
Tel Aviv
TLV
Baku
GYD
5031
Baku
GYD
Taskent
TAS
Principali rotte aeree
Principali aeroporti serviti da Azerbaijan Airlines
- Aeroporto di Baku Heydar Aliyev (GYD)
- Aeroporto di Mosca-Vnukovo (VKO)
- Aeroporto di Istanbul-Atatürk e altri aeroporti (IST)
- Aeroporto di Tbilisi (TBS)
- Aeroporto di Mosca Domodedovo (DME)
- Aeroporto di Istanbul Sabiha (SAW)
- Aeroporto di Dubai Aeroporto Internazionale di Dubai e altri aeroporti (DXB)
- Aeroporto di Ankara Esenboga (ESB)
- Aeroporto di Gäncä Gyandzha (KVD)
- Aeroporto di Londra-Heathrow (LHR)
- Aeroporto di San Pietroburgo-Pulkovo (LED)
- Aeroporto di Kiev Zhulhany e altri aeroporti (IEV)
- Aeroporto di Tel Aviv Ben Gurion (TLV)
- Aeroporto di Mineral'nye Vody (MRV)
- Aeroporto di Adalia (AYT)
Informazioni su Azerbaijan Airlines
- J2 Codice IATA
- +994 12 598 88 80 Chiama
- azal.az Visita
Informazioni su stato dei voli, cancellazioni e ritardi ottenute da Flightstats.com. I dati potrebbero non essere sempre accurati o privi di eventuali errori. Si consiglia di chiedere sempre conferma delle informazioni alla compagnia aerea.