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8,0
Punti positivi: Staff was friendly and helpful.
Punti negativi: The insurance prices are lower than most otehr companies, but still a rip off.
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4,4
Punti positivi: The staff was friendly and the shuttle was efficient.
Punti negativi: The suv I received was an old model with over 75k. The car I reserved was a “Jeep Wrangler or similar”. Certainly, I understand that the actual SUV will vary but I received was nothing even remotely comparable. A tiny, old Dahaitsu is just plain false advertising. They don’t even have any Jeeps!
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7,6
Beware of the Insurance
Punti positivi: The service was great, staff was helpful and prompt.
Punti negativi: It would have been nice to know the full price I'd be paying for a rental car before landing in this foreign country fully dependent on getting it. I felt very mislead by the pricing I was given in the reservation. In Costa Rica, insurance is required and this was never mentioned in the booking process. Therefore I ended up having to pay over $400 (with an extra $800 held) for the car I expected to rent for $83. I just thought that was very dishonest by the rental car company and the booking company.
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8,0
Punti positivi: Staff was friendly and helpful.
Punti negativi: The insurance prices are lower than most otehr companies, but still a rip off.
recensione fornita da -
7,6
Beware of the Insurance
Punti positivi: The service was great, staff was helpful and prompt.
Punti negativi: It would have been nice to know the full price I'd be paying for a rental car before landing in this foreign country fully dependent on getting it. I felt very mislead by the pricing I was given in the reservation. In Costa Rica, insurance is required and this was never mentioned in the booking process. Therefore I ended up having to pay over $400 (with an extra $800 held) for the car I expected to rent for $83. I just thought that was very dishonest by the rental car company and the booking company.
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