Autonoleggio a Aeroporto di Houston George Bush Intcntl

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Alamo recensioni

Punti di autonoleggio

Alamo

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

17300 Palmetto Pnes

+1 833 511 1743

lunedì	07:00 - 23:59
martedì	07:00 - 23:59
mercoledì	07:00 - 23:59
giovedì	07:00 - 23:59
venerdì	07:00 - 23:59
sabato	07:00 - 23:59
domenica	07:00 - 23:59

Tutte le recensioni Alamo

Recensioni per Alamo a Aeroporto di Houston George Bush Intcntl

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

3,2

Punti positivi: you gave me a choice of car model

Punti negativi: We were deceived we arrived and the car that we ordered it was not there and they tried to give us a very dirty and scratched car when we asked to replace it with another one we were told that this is the only pickup that is where we lost half an hour of time to cancel the order and change the company that provides rental cars, fortunately, the other company was in the same airport room but our experience showed that this is very not professional and looks like a customer's deception.

Recensione del gen 2021

recensione fornita da
2,8

Punti positivi: Nothing

Punti negativi: Having the car that I originally booked ready for me.

Recensione del gen 2021

recensione fornita da
6,8

Punti negativi: Mechanical issues and had to return call. Lost half a day of my vacation trying to exchange the car. Then Alamo charged me for an extra day which now I have to contest.

Recensione del nov 2020

recensione fornita da
2,0

Punti negativi: After I received the confirmation of the rental reservation from Alamo, I drove two and a half hours to Houston airport to pick it up. Once I arrived at Alamo I was told that because the reservation was made within the last twenty- four hours, the reservation would not be honored. I was told that they would not rent me a car and that there was no car for me. No option or possible resolution was offered. I was left to navigate my circumstance on my own having wasted three hours and driving over a hundred miles for a reservation that was deemed not important by the company. Never again Alamo.

Recensione del ott 2020

recensione fornita da
7,6

Punti positivi: How easy the whole process was and the car choice wasn’t bad

Punti negativi: The total price for a day was crazy with all the different charges that was added that bring it to the grand total. If they can remove some of those different hidden fee it would be better for customers

Recensione del ott 2020

recensione fornita da
7,2

Punti positivi: The convenience of pickup and dropoff service & proximity to IAH Airport.

Punti negativi: 500+$ wk is excessive. Y'all should give breaks based on the mileage. I used my rental for only about 80mi in a week's time...

Recensione del dic 2019

recensione fornita da
10,0

Punti positivi: Staff were professional, positive, and friendly.

Recensione del dic 2019

recensione fornita da
10,0

Punti positivi: Good price and value.

Punti negativi: N/A

Recensione del nov 2019

recensione fornita da
2,8

Punti negativi: I was scammed when I picked up my rental. I booked the special the one that you don't know what you are getting until you are there. I arrived and the man told me they only had pick ups, when I got back home from my vacation I noticed an upgrade charge which i think i shouldn't have to pay for upgra

Recensione del lug 2019

recensione fornita da
10,0

Punti positivi: They where very friendly and professional

Punti negativi: I would Not Change a thing.... the service was awesome

Recensione del mag 2019

recensione fornita da
10,0

Punti positivi: SUPER FAST PICK UP AND DROP OFF!

Punti negativi: CLEAN AND NEW VEHICLE EVERY TIME AND THE BEST PRICE AROUND!

Recensione del mar 2019

recensione fornita da
10,0

Punti positivi: The staff in Houston was fantastic - fastest processing ever and super friendly. Same upon return - made everything so easy - thank you!

Recensione del feb 2019

recensione fornita da

10,0

Punti positivi: Staff were professional, positive, and friendly.

Recensione del dic 2019

recensione fornita da
10,0

Punti positivi: Good price and value.

Punti negativi: N/A

Recensione del nov 2019

recensione fornita da
10,0

Punti positivi: They where very friendly and professional

Punti negativi: I would Not Change a thing.... the service was awesome

Recensione del mag 2019

recensione fornita da
10,0

Punti positivi: SUPER FAST PICK UP AND DROP OFF!

Punti negativi: CLEAN AND NEW VEHICLE EVERY TIME AND THE BEST PRICE AROUND!

Recensione del mar 2019

recensione fornita da
10,0

Punti positivi: The staff in Houston was fantastic - fastest processing ever and super friendly. Same upon return - made everything so easy - thank you!

Recensione del feb 2019

recensione fornita da

6,8

Punti negativi: Mechanical issues and had to return call. Lost half a day of my vacation trying to exchange the car. Then Alamo charged me for an extra day which now I have to contest.

Recensione del nov 2020

recensione fornita da
7,6

Punti positivi: How easy the whole process was and the car choice wasn’t bad

Punti negativi: The total price for a day was crazy with all the different charges that was added that bring it to the grand total. If they can remove some of those different hidden fee it would be better for customers

Recensione del ott 2020

recensione fornita da
7,2

Punti positivi: The convenience of pickup and dropoff service & proximity to IAH Airport.

Punti negativi: 500+$ wk is excessive. Y'all should give breaks based on the mileage. I used my rental for only about 80mi in a week's time...

Recensione del dic 2019

recensione fornita da

3,2

Punti positivi: you gave me a choice of car model

Punti negativi: We were deceived we arrived and the car that we ordered it was not there and they tried to give us a very dirty and scratched car when we asked to replace it with another one we were told that this is the only pickup that is where we lost half an hour of time to cancel the order and change the company that provides rental cars, fortunately, the other company was in the same airport room but our experience showed that this is very not professional and looks like a customer's deception.

Recensione del gen 2021

recensione fornita da
2,8

Punti positivi: Nothing

Punti negativi: Having the car that I originally booked ready for me.

Recensione del gen 2021

recensione fornita da
2,0

Punti negativi: After I received the confirmation of the rental reservation from Alamo, I drove two and a half hours to Houston airport to pick it up. Once I arrived at Alamo I was told that because the reservation was made within the last twenty- four hours, the reservation would not be honored. I was told that they would not rent me a car and that there was no car for me. No option or possible resolution was offered. I was left to navigate my circumstance on my own having wasted three hours and driving over a hundred miles for a reservation that was deemed not important by the company. Never again Alamo.

Recensione del ott 2020

recensione fornita da
2,8

Punti negativi: I was scammed when I picked up my rental. I booked the special the one that you don't know what you are getting until you are there. I arrived and the man told me they only had pick ups, when I got back home from my vacation I noticed an upgrade charge which i think i shouldn't have to pay for upgra

Recensione del lug 2019

recensione fornita da

N°2 in classifica

Enterprise

8,3 Ottimo (102 recensioni)

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Enterprise recensioni

Punti di autonoleggio

Enterprise

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

17300 Palmetto Pines

+1 833 628 9676

lunedì	07:00 - 23:59
martedì	07:00 - 23:59
mercoledì	07:00 - 23:59
giovedì	07:00 - 23:59
venerdì	07:00 - 23:59
sabato	07:00 - 23:59
domenica	07:00 - 23:59

Tutte le recensioni Enterprise

Recensioni per Enterprise a Aeroporto di Houston George Bush Intcntl

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

9,6

Punti positivi: Staff was friendly and helpful. Quick and easy rental. Good price. Decent car.

Punti negativi: The aux hookup system was out dated and we were unable to load the map from phone to car screen.That was irritating and unheard of these days

Recensione del dic 2020

recensione fornita da
2,8

Punti positivi: Easy check in service

Punti negativi: Waited 45 minutes to speak to an agent to pick up my rental. The agent told me they didn’t have a compact car for me and I’d have to wait an unknown amount of time or take a mini van. I was in Houston for a scheduled event I couldn’t be late for and very uncomfortable driving a mini van.

Recensione del ott 2020

recensione fornita da
9,2

Punti positivi: Not any fault of Enterprise, but the car rental facility at IAH is vast and confusing for many people.

Recensione del lug 2020

recensione fornita da
10,0

Punti positivi: Staff were very helpful and knowledgeable and were able to answer all of my questions.

Recensione del gen 2020

recensione fornita da
10,0

Punti positivi: Staff was friendly and helpful. The pickup/drop off was easy and efficient.

Recensione del dic 2019

recensione fornita da
2,0

Punti positivi: At pick up the staff hand the cars in a dark spot and pretty much do not let you check the car very much, but at Drop Off they inspect the car with magnifying glass. The drop off person was absolutely rude and made a damage complaint on the car for something that I did’t do to the car, plus argued that the dent was 2 times bigger than wat it really was just to be able to charge me for that. Awful service at drop of.

Punti negativi: Would been better if I would of use a different company that really do the process as they are supposed to do from de beginning.

Recensione del nov 2019

recensione fornita da
10,0

Punti positivi: Customer service was very helpful

Recensione del set 2019

recensione fornita da
8,4

Punti positivi: Staff was very friendly and helpful. Pick up and drop off very easy.

Punti negativi: The inside of the car was pretty unpleasant smelling.

Recensione del giu 2019

recensione fornita da
10,0

Punti positivi: Staff was very helpful and friendly.

Punti negativi: Overall great experience!

Recensione del mar 2019

recensione fornita da
9,2

Punti positivi: The staff was super friendly, very easy pick up, they explained to me when I asked questions, I had a great selection of cars and the car was clean, safe, etc. my drop off was fast, they printed my receipt quickly and I was on my way. I will rent from them again and usually I rent from National.

Punti negativi: the price was a little much for a chevy Malibu, but I honestly haven't seen what I remember as being a reasonably priced rental car in a long time....

Recensione del gen 2019

recensione fornita da
9,2

Punti positivi: Staff was very professional and the drop off was just as good.

Punti negativi: Have a better knowledge of the navigational system. Houston Texas is not an easy city to drive through, around or in. The person handing me the car was not sure how it worked, I could have used that system to aid in driving in Houston Traffic.

Recensione del gen 2019

recensione fornita da
2,0

Punti negativi: The car was dirty. The windshield wipers were not working properly, the alignment on the car was off, it did not feel safe to drive. I called Hertz about a replacement vehicle and I was left on terminal hold and kept being transferred and eventually hung up on. Additionally I was charged $26 for radio usage which I was not breifed about at all. I’m a frequent renter with hertz and have never had this poor of an experience with a vehicle or service.

Recensione del gen 2019

recensione fornita da

9,6

Punti positivi: Staff was friendly and helpful. Quick and easy rental. Good price. Decent car.

Punti negativi: The aux hookup system was out dated and we were unable to load the map from phone to car screen.That was irritating and unheard of these days

Recensione del dic 2020

recensione fornita da
9,2

Punti positivi: Not any fault of Enterprise, but the car rental facility at IAH is vast and confusing for many people.

Recensione del lug 2020

recensione fornita da
10,0

Punti positivi: Staff were very helpful and knowledgeable and were able to answer all of my questions.

Recensione del gen 2020

recensione fornita da
10,0

Punti positivi: Staff was friendly and helpful. The pickup/drop off was easy and efficient.

Recensione del dic 2019

recensione fornita da
10,0

Punti positivi: Customer service was very helpful

Recensione del set 2019

recensione fornita da
10,0

Punti positivi: Staff was very helpful and friendly.

Punti negativi: Overall great experience!

Recensione del mar 2019

recensione fornita da
9,2

Punti positivi: The staff was super friendly, very easy pick up, they explained to me when I asked questions, I had a great selection of cars and the car was clean, safe, etc. my drop off was fast, they printed my receipt quickly and I was on my way. I will rent from them again and usually I rent from National.

Punti negativi: the price was a little much for a chevy Malibu, but I honestly haven't seen what I remember as being a reasonably priced rental car in a long time....

Recensione del gen 2019

recensione fornita da
9,2

Punti positivi: Staff was very professional and the drop off was just as good.

Punti negativi: Have a better knowledge of the navigational system. Houston Texas is not an easy city to drive through, around or in. The person handing me the car was not sure how it worked, I could have used that system to aid in driving in Houston Traffic.

Recensione del gen 2019

recensione fornita da

8,4

Punti positivi: Staff was very friendly and helpful. Pick up and drop off very easy.

Punti negativi: The inside of the car was pretty unpleasant smelling.

Recensione del giu 2019

recensione fornita da

2,8

Punti positivi: Easy check in service

Punti negativi: Waited 45 minutes to speak to an agent to pick up my rental. The agent told me they didn’t have a compact car for me and I’d have to wait an unknown amount of time or take a mini van. I was in Houston for a scheduled event I couldn’t be late for and very uncomfortable driving a mini van.

Recensione del ott 2020

recensione fornita da
2,0

Punti positivi: At pick up the staff hand the cars in a dark spot and pretty much do not let you check the car very much, but at Drop Off they inspect the car with magnifying glass. The drop off person was absolutely rude and made a damage complaint on the car for something that I did’t do to the car, plus argued that the dent was 2 times bigger than wat it really was just to be able to charge me for that. Awful service at drop of.

Punti negativi: Would been better if I would of use a different company that really do the process as they are supposed to do from de beginning.

Recensione del nov 2019

recensione fornita da
2,0

Punti negativi: The car was dirty. The windshield wipers were not working properly, the alignment on the car was off, it did not feel safe to drive. I called Hertz about a replacement vehicle and I was left on terminal hold and kept being transferred and eventually hung up on. Additionally I was charged $26 for radio usage which I was not breifed about at all. I’m a frequent renter with hertz and have never had this poor of an experience with a vehicle or service.

Recensione del gen 2019

recensione fornita da

N°3 in classifica

Avis

8,1 Ottimo (40 recensioni)

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Avis recensioni

Punti di autonoleggio

Avis

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

17330 Palmetto Pines

+1 281 443 5800

lunedì	07:00 - 23:59
martedì	07:00 - 23:59
mercoledì	07:00 - 23:59
giovedì	07:00 - 23:59
venerdì	07:00 - 23:59
sabato	07:00 - 23:59
domenica	07:00 - 23:59

Tutte le recensioni Avis

Recensioni per Avis a Aeroporto di Houston George Bush Intcntl

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

4,0

Punti positivi: Staff was very rude.

Recensione del lug 2020

recensione fornita da
10,0

Punti positivi: As always service is awesome and professional.

Punti negativi: Free snacks and drinks???? A clean car is more than enough....

Recensione del nov 2019

recensione fornita da
7,6

Punti negativi: Pick up process was slow. Drop off at the Waco local airport was pretty bad. The signage at the airport does not point you to the right place.

Recensione del ott 2019

recensione fornita da
2,0

Punti negativi: When I came to pay for the car thay change price 33$ become 100$

Recensione del feb 2019

recensione fornita da
10,0

Excellent experience

Punti positivi: Convenient for transportation to and from IAH and Richmond, TX.

Punti negativi: Nothing

Recensione del dic 2018

recensione fornita da
6,4

Punti positivi: Upgraded me due to errors on their end.

Punti negativi: The wait at 1am was nearly an hour long with one poor woman working the desk. The amount quoted to me was not the price Avis had on file and it took a bit to sort out the $350 difference. The original car in the lot was a sedan when I had booked an SUV and I had to return to the counter.

Recensione del dic 2018

recensione fornita da
8,8

An easy rental in Houston

Punti positivi: The car was nice and new, brought around to me by a friendly Avis employee.

Punti negativi: It took some time waiting on the shuttle bus. And a little extra time waiting to check out upon return. However, I was early for my flight so in this rare case it didn't matter. Friendly Avis staff either way.

Recensione del ott 2018

recensione fornita da
9,6

Punti positivi: Great customer service, the car was clean and comfortable

Punti negativi: The registration tag on the license plate was expired

Recensione del nov 2017

recensione fornita da
4,0

Punti negativi: Car had strong cigarette smell and was not clean, garbage inside, had to spend time cleaning it.

Recensione del ott 2017

recensione fornita da
4,4

Did not get the type of car I booked

Punti positivi: I booked a full size car - which historically in Houston in a small SUV. I received a very nice Nissan Altima....which while very nice, was way too small for my trip.

Punti negativi: I booked a full size car - which historically in Houston in a small SUV. I received a very nice Nissan Altima....which while very nice, was way too small for my trip. The desk agent rushed me out and did not offer me any option to request a larger vehicle. When I went to pick up the car I nearly got run over by an employee who then apologized and asked if I needed help. I said yes and she directed me to a man in a white shirt. He was on the phone and would not give me the time of day, so I gave up and took the Nissan Altima. The music was turned ALL the way up in the car. Ugh. Upon leaving the rental center, I mentioned to the gate agent that I did not feel like I got the car I paid for and she said the Nissan Altima was not a FULL SIZE car. But at that point it was too late to do anything about it. It was a very disappointing experience.

Recensione del mag 2017

recensione fornita da
4,8

Punti negativi: I reserved an SUV car and when they didn't have any when I arrived, I had to argue with the lady to just give me a smaller car as I was not comfortable in a pick-up truck. She kept telling me it would cost more money to a regular sedan vehicle. I was adamant that I was uncomfortable in an SUV and eventually she gave me a sedan that had an oil change light on. When I walked to get the car, there were several SUV vehicles in the lot. I was quite disappointed with this experience.

Recensione del mag 2017

recensione fornita da
7,2

Punti negativi: Too many hidden costs.

Recensione del dic 2016

recensione fornita da

10,0

Punti positivi: As always service is awesome and professional.

Punti negativi: Free snacks and drinks???? A clean car is more than enough....

Recensione del nov 2019

recensione fornita da
10,0

Excellent experience

Punti positivi: Convenient for transportation to and from IAH and Richmond, TX.

Punti negativi: Nothing

Recensione del dic 2018

recensione fornita da
8,8

An easy rental in Houston

Punti positivi: The car was nice and new, brought around to me by a friendly Avis employee.

Punti negativi: It took some time waiting on the shuttle bus. And a little extra time waiting to check out upon return. However, I was early for my flight so in this rare case it didn't matter. Friendly Avis staff either way.

Recensione del ott 2018

recensione fornita da
9,6

Punti positivi: Great customer service, the car was clean and comfortable

Punti negativi: The registration tag on the license plate was expired

Recensione del nov 2017

recensione fornita da

7,6

Punti negativi: Pick up process was slow. Drop off at the Waco local airport was pretty bad. The signage at the airport does not point you to the right place.

Recensione del ott 2019

recensione fornita da
7,2

Punti negativi: Too many hidden costs.

Recensione del dic 2016

recensione fornita da

4,0

Punti positivi: Staff was very rude.

Recensione del lug 2020

recensione fornita da
2,0

Punti negativi: When I came to pay for the car thay change price 33$ become 100$

Recensione del feb 2019

recensione fornita da
6,4

Punti positivi: Upgraded me due to errors on their end.

Punti negativi: The wait at 1am was nearly an hour long with one poor woman working the desk. The amount quoted to me was not the price Avis had on file and it took a bit to sort out the $350 difference. The original car in the lot was a sedan when I had booked an SUV and I had to return to the counter.

Recensione del dic 2018

recensione fornita da
4,0

Punti negativi: Car had strong cigarette smell and was not clean, garbage inside, had to spend time cleaning it.

Recensione del ott 2017

recensione fornita da
4,4

Did not get the type of car I booked

Punti positivi: I booked a full size car - which historically in Houston in a small SUV. I received a very nice Nissan Altima....which while very nice, was way too small for my trip.

Punti negativi: I booked a full size car - which historically in Houston in a small SUV. I received a very nice Nissan Altima....which while very nice, was way too small for my trip. The desk agent rushed me out and did not offer me any option to request a larger vehicle. When I went to pick up the car I nearly got run over by an employee who then apologized and asked if I needed help. I said yes and she directed me to a man in a white shirt. He was on the phone and would not give me the time of day, so I gave up and took the Nissan Altima. The music was turned ALL the way up in the car. Ugh. Upon leaving the rental center, I mentioned to the gate agent that I did not feel like I got the car I paid for and she said the Nissan Altima was not a FULL SIZE car. But at that point it was too late to do anything about it. It was a very disappointing experience.

Recensione del mag 2017

recensione fornita da
4,8

Punti negativi: I reserved an SUV car and when they didn't have any when I arrived, I had to argue with the lady to just give me a smaller car as I was not comfortable in a pick-up truck. She kept telling me it would cost more money to a regular sedan vehicle. I was adamant that I was uncomfortable in an SUV and eventually she gave me a sedan that had an oil change light on. When I walked to get the car, there were several SUV vehicles in the lot. I was quite disappointed with this experience.

Recensione del mag 2017

recensione fornita da

N°4 in classifica

Budget

7,9 Buono (117 recensioni)

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Budget recensioni

Punti di autonoleggio

Budget

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

17330 Palmetto Pines

+1 281 449 0145

lunedì	07:00 - 23:59
martedì	07:00 - 23:59
mercoledì	07:00 - 23:59
giovedì	07:00 - 23:59
venerdì	07:00 - 23:59
sabato	07:00 - 23:59
domenica	07:00 - 23:59

Tutte le recensioni Budget

Recensioni per Budget a Aeroporto di Houston George Bush Intcntl

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti negativi: No receipt

Recensione del dic 2020

recensione fornita da
5,6

Punti positivi: check in and out was easy

Punti negativi: Requested non smoking. But the vehicle was smoked in and sprayed heavily to remove smoke smell and the that smell (of the spray) was not gone for the entirety of the rental.

Recensione del dic 2020

recensione fornita da
10,0

Punti positivi: Great help from the staff, as well as great car choice.

Recensione del ott 2020

recensione fornita da
2,0

Punti negativi: The counter was closed. We were rerouted to the Avis counter. The line was extermely long. I stood in line for 2 hours before I got the car. Only 2 workers for a long line of frustrated customers. Terrible!

Recensione del ott 2020

recensione fornita da
10,0

Punti positivi: The staff was very nice and helpful. The drop-off was super easy!

Punti negativi: My overall experience was fantastic! I don't know how it could've been better.

Recensione del ott 2020

recensione fornita da
6,8

Punti positivi: Hertz rental and pick up process was very easy.

Punti negativi: The car was filthy. I was nervous to rent in the time of Covid anyway. I wiped the entire car down myself with wipes, but there was food down the side of the seats, dirty Kleenex in the door, melted fruit roll ups in the back seat pockets, and a peach pit in the cupholder. I tried to call hertz twice and spent more than 30 minutes on hold both times and never got to talk to anyone. I was very disgusted especially during Covid that the car we rented for more than $2000 looked like that.

Recensione del ago 2020

recensione fornita da
3,6

Punti negativi: The car smelled like cigarettes smoke when I got the car and sitting in it all of my clothes soaked up that terrible cigarette smell. Worst experience ever.

Recensione del feb 2020

recensione fornita da
9,2

Punti negativi: Vehicle type - wasn’t many options

Recensione del lug 2019

recensione fornita da
9,6

Punti positivi: insurance was very high.

Recensione del apr 2019

recensione fornita da
2,0

Punti negativi: the line at Budget was so slow, after 30 minutes of waiting I walked next door to Alamo and immediately rented a car. The people at Budget were still waiting in line.

Recensione del mar 2019

recensione fornita da
9,6

Punti positivi: The car was very nice. Staff was friendly.

Punti negativi: The vehicle I reserved was not ready upon my arrival. The agent then attempted to get me to pay for an upgrade that I didn't need. In the end, he gave me the upgraded car without an additional charge. The final result was fine, but it did waste about 10 minutes while he tried to work out the issues.

Recensione del feb 2019

recensione fornita da
7,6

Punti positivi: Felt the one way charge was excessive and was told different prices from various folks. Inconsistent.

Recensione del gen 2019

recensione fornita da

10,0

Punti positivi: Great help from the staff, as well as great car choice.

Recensione del ott 2020

recensione fornita da
10,0

Punti positivi: The staff was very nice and helpful. The drop-off was super easy!

Punti negativi: My overall experience was fantastic! I don't know how it could've been better.

Recensione del ott 2020

recensione fornita da
9,2

Punti negativi: Vehicle type - wasn’t many options

Recensione del lug 2019

recensione fornita da
9,6

Punti positivi: insurance was very high.

Recensione del apr 2019

recensione fornita da
9,6

Punti positivi: The car was very nice. Staff was friendly.

Punti negativi: The vehicle I reserved was not ready upon my arrival. The agent then attempted to get me to pay for an upgrade that I didn't need. In the end, he gave me the upgraded car without an additional charge. The final result was fine, but it did waste about 10 minutes while he tried to work out the issues.

Recensione del feb 2019

recensione fornita da

6,8

Punti positivi: Hertz rental and pick up process was very easy.

Punti negativi: The car was filthy. I was nervous to rent in the time of Covid anyway. I wiped the entire car down myself with wipes, but there was food down the side of the seats, dirty Kleenex in the door, melted fruit roll ups in the back seat pockets, and a peach pit in the cupholder. I tried to call hertz twice and spent more than 30 minutes on hold both times and never got to talk to anyone. I was very disgusted especially during Covid that the car we rented for more than $2000 looked like that.

Recensione del ago 2020

recensione fornita da
7,6

Punti positivi: Felt the one way charge was excessive and was told different prices from various folks. Inconsistent.

Recensione del gen 2019

recensione fornita da

2,0

Punti negativi: No receipt

Recensione del dic 2020

recensione fornita da
5,6

Punti positivi: check in and out was easy

Punti negativi: Requested non smoking. But the vehicle was smoked in and sprayed heavily to remove smoke smell and the that smell (of the spray) was not gone for the entirety of the rental.

Recensione del dic 2020

recensione fornita da
2,0

Punti negativi: The counter was closed. We were rerouted to the Avis counter. The line was extermely long. I stood in line for 2 hours before I got the car. Only 2 workers for a long line of frustrated customers. Terrible!

Recensione del ott 2020

recensione fornita da
3,6

Punti negativi: The car smelled like cigarettes smoke when I got the car and sitting in it all of my clothes soaked up that terrible cigarette smell. Worst experience ever.

Recensione del feb 2020

recensione fornita da
2,0

Punti negativi: the line at Budget was so slow, after 30 minutes of waiting I walked next door to Alamo and immediately rented a car. The people at Budget were still waiting in line.

Recensione del mar 2019

recensione fornita da

N°5 in classifica

Hertz

7,9 Buono (144 recensioni)

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Hertz recensioni

Punti di autonoleggio

Hertz

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

17314 Palmetto Pines

+1 281 209 6700

lunedì	07:00 - 22:00
martedì	07:00 - 22:00
mercoledì	07:00 - 22:00
giovedì	07:00 - 22:00
venerdì	07:00 - 22:00
sabato	07:00 - 22:00
domenica	07:00 - 22:00

Tutte le recensioni Hertz

Recensioni per Hertz a Aeroporto di Houston George Bush Intcntl

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti positivi: We ordered our car online at $314.00 as we picked up the car the girl told us to get the regular plan not the basic plan or the premium plan. When we were done the price went from $314 to $1000,00. And we got a Nissan Sentra that had 36,000 miles on it and smelled of smoke and it was supposed to be a smoke free car! I would not recommend this bait and switch company.

Punti negativi: I regretfully say I don’t leave many reviews but I did this because of the terrible service I felt she gave us and I do think it was prejudicely motivated me being a white man. When I went back in to see why this happened she just said you signed it? But did get the refund. Really sad!!!

Recensione del gen 2021

recensione fornita da
10,0

Punti positivi: Yes

Punti negativi: Yes

Recensione del gen 2021

recensione fornita da
10,0

Punti positivi: All good

Punti negativi: Nothing - went great

Recensione del gen 2021

recensione fornita da
10,0

Punti positivi: Fastest pick up and drop off ever.

Punti negativi: Honestly they nailed everything.

Recensione del gen 2021

recensione fornita da
6,4

Punti positivi: While we didn't get the class of car we reserved, the one we did get was nice and very clean. The rate was pretty good as well.

Punti negativi: Everything else was lousy. Took forever to get a car since they didn't actually have any readily available even though we had a reservation. The return was a nightmare. Hertz website and call center said a location near our house was open on Sunday and when my husband and I got there, a sign on the door said they were closed on Sunday. We ended driving back to the airport to return the car and it also took forever. We will never rent from Hertz again,

Recensione del set 2020

recensione fornita da
8,0

Punti positivi: Staff at pickup was good. there was no staff there at drop off.

Punti negativi: Insurance was high I thought I did not have the car 24 hrs and had to pay $40.00 for insurance. and my insurance would have paid for repairs. I would have had to pay to cover rental lose. that is the only reason I bought insurance.

Recensione del ago 2020

recensione fornita da
8,0

Punti positivi: Staff was helpful and kind.

Recensione del ago 2020

recensione fornita da
2,0

Punti positivi: Run around on cancellation charge receipt.

Punti negativi: A professional customer service staff

Recensione del feb 2020

recensione fornita da
8,0

Punti negativi: Adding extra drivers should not be an extra charge. Drop-off location should be allowed to change within the city without extra charge.

Recensione del gen 2020

recensione fornita da
4,8

Punti negativi: Car was not clean, the rental was alotbmorebout of pocket than what I originally paid for. It was a debacle.

Recensione del dic 2019

recensione fornita da
10,0

Punti positivi: Everything was very smooth and car was really nice

Punti negativi: If you could include car seats with your car rental

Recensione del giu 2019

recensione fornita da
10,0

Punti positivi: The vehicle was brand new and customer service in both Houston and Auburn was excellent.

Punti negativi: Unless Hertz has the ability to affect the weather, you couldn’t have made our trip any better than you did.

Recensione del giu 2019

recensione fornita da

10,0

Punti positivi: Yes

Punti negativi: Yes

Recensione del gen 2021

recensione fornita da
10,0

Punti positivi: All good

Punti negativi: Nothing - went great

Recensione del gen 2021

recensione fornita da
10,0

Punti positivi: Fastest pick up and drop off ever.

Punti negativi: Honestly they nailed everything.

Recensione del gen 2021

recensione fornita da
10,0

Punti positivi: Everything was very smooth and car was really nice

Punti negativi: If you could include car seats with your car rental

Recensione del giu 2019

recensione fornita da
10,0

Punti positivi: The vehicle was brand new and customer service in both Houston and Auburn was excellent.

Punti negativi: Unless Hertz has the ability to affect the weather, you couldn’t have made our trip any better than you did.

Recensione del giu 2019

recensione fornita da

8,0

Punti positivi: Staff at pickup was good. there was no staff there at drop off.

Punti negativi: Insurance was high I thought I did not have the car 24 hrs and had to pay $40.00 for insurance. and my insurance would have paid for repairs. I would have had to pay to cover rental lose. that is the only reason I bought insurance.

Recensione del ago 2020

recensione fornita da
8,0

Punti positivi: Staff was helpful and kind.

Recensione del ago 2020

recensione fornita da
8,0

Punti negativi: Adding extra drivers should not be an extra charge. Drop-off location should be allowed to change within the city without extra charge.

Recensione del gen 2020

recensione fornita da

2,0

Punti positivi: We ordered our car online at $314.00 as we picked up the car the girl told us to get the regular plan not the basic plan or the premium plan. When we were done the price went from $314 to $1000,00. And we got a Nissan Sentra that had 36,000 miles on it and smelled of smoke and it was supposed to be a smoke free car! I would not recommend this bait and switch company.

Punti negativi: I regretfully say I don’t leave many reviews but I did this because of the terrible service I felt she gave us and I do think it was prejudicely motivated me being a white man. When I went back in to see why this happened she just said you signed it? But did get the refund. Really sad!!!

Recensione del gen 2021

recensione fornita da
6,4

Punti positivi: While we didn't get the class of car we reserved, the one we did get was nice and very clean. The rate was pretty good as well.

Punti negativi: Everything else was lousy. Took forever to get a car since they didn't actually have any readily available even though we had a reservation. The return was a nightmare. Hertz website and call center said a location near our house was open on Sunday and when my husband and I got there, a sign on the door said they were closed on Sunday. We ended driving back to the airport to return the car and it also took forever. We will never rent from Hertz again,

Recensione del set 2020

recensione fornita da
2,0

Punti positivi: Run around on cancellation charge receipt.

Punti negativi: A professional customer service staff

Recensione del feb 2020

recensione fornita da
4,8

Punti negativi: Car was not clean, the rental was alotbmorebout of pocket than what I originally paid for. It was a debacle.

Recensione del dic 2019

recensione fornita da

N°6 in classifica

National

7,1 Buono (11 recensioni)

1 sede at Aeroporto di Houston George Bush Intcntl

╳

National recensioni

Punti di autonoleggio

National

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

17300 Palmetto Pnes

+1 833 511 1745

lunedì	07:00 - 23:59
martedì	07:00 - 23:59
mercoledì	07:00 - 23:59
giovedì	07:00 - 23:59
venerdì	07:00 - 23:59
sabato	07:00 - 23:59
domenica	07:00 - 23:59

Tutte le recensioni National

Recensioni per National a Aeroporto di Houston George Bush Intcntl

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

5,6

Punti positivi: pick up was a nightmare. drop off was easy

Punti negativi: the car I reserved wasn't available. the line for pick-up was 35 minutes

Recensione del nov 2020

recensione fornita da
2,0

Punti positivi: The guy working the desk in Houston very friendly!

Punti negativi: The guy grabbing cars was in a rush! I was suppose to have an intermediate SUV, but got a mid-size car. He pulled up and got out, moved on to next costumer. He did not even look over the car

Recensione del ott 2020

recensione fornita da
6,8

Punti negativi: Staff are rude

Recensione del ago 2017

recensione fornita da
5,6

Car wasn't available

Punti negativi: I had specifically booked a convertible, and it was not available when I arrived for pick up

Recensione del nov 2016

recensione fornita da

6,8

Punti negativi: Staff are rude

Recensione del ago 2017

recensione fornita da

5,6

Punti positivi: pick up was a nightmare. drop off was easy

Punti negativi: the car I reserved wasn't available. the line for pick-up was 35 minutes

Recensione del nov 2020

recensione fornita da
2,0

Punti positivi: The guy working the desk in Houston very friendly!

Punti negativi: The guy grabbing cars was in a rush! I was suppose to have an intermediate SUV, but got a mid-size car. He pulled up and got out, moved on to next costumer. He did not even look over the car

Recensione del ott 2020

recensione fornita da
5,6

Car wasn't available

Punti negativi: I had specifically booked a convertible, and it was not available when I arrived for pick up

Recensione del nov 2016

recensione fornita da

N°7 in classifica

Advantage

6,8 Buono (150 recensioni)

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Advantage recensioni

Punti di autonoleggio

Advantage

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

17330 Palmetto Pines - Suite A7

+1 281 209 3590

lunedì	06:00 - 23:59
martedì	06:00 - 23:59
mercoledì	06:00 - 23:59
giovedì	06:00 - 23:59
venerdì	06:00 - 23:59
sabato	06:00 - 23:59
domenica	06:00 - 23:59

Tutte le recensioni Advantage

Recensioni per Advantage a Aeroporto di Houston George Bush Intcntl

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

9,2

Punti negativi: It was a completely positive experience.

Recensione del gen 2020

recensione fornita da
3,6

Punti positivi: Drop off

Punti negativi: Agent hid fees even though I declined. Car smelled like smoke.

Recensione del nov 2019

recensione fornita da
10,0

Punti positivi: Dropped off was easy

Punti negativi: Nothing

Recensione del giu 2019

recensione fornita da
8,8

Punti positivi: Staff was great and car was what I asked for - both clean and comfortable.

Punti negativi: The add on for tolls was extreme and ridiculous - there has to be a better way.

Recensione del mag 2019

recensione fornita da
3,6

Punti positivi: Nothing

Punti negativi: Please refund my money

Recensione del apr 2019

recensione fornita da
7,2

Punti positivi: New car

Punti negativi: Wait time getting my car

Recensione del apr 2019

recensione fornita da
5,2

Punti negativi: car AC was broken, i complained about it but nothing happened

Recensione del mar 2019

recensione fornita da
6,8

Punti positivi: The car was very clean. Staff at dropoff was very helpful and friendly.

Punti negativi: Only one staff member available at pickup, so wait was long. Drop off area wasn't clearly marked, signs should have directed the advantage rentals to use the upcoming ramp. The first turnoff looked like it was the only place to go. The car itself was a very cheap model for the money I spent.

Recensione del mar 2019

recensione fornita da
2,0

Don't rent from them!

Punti negativi: They lied to me to get me to buy the 12.99 ezpass transponder. Then I told them THREE TIMES do not charge me for a one way drop off (which is when you drop off the car at a different pick up), and then they STILL charged me $260 for a one way drop off fee when I dropped off the car at the same location. I WANT MY MONEY BACK AND REFUND.

Recensione del gen 2019

recensione fornita da
5,2

Unreasonable fees

Punti negativi: Extremely high toll usage fees, $13 a day plus additional taxes and fees, added to an extra $17 per day! I couldn’t find any gas stations in the vicinity of the airport and could not fill up tank (brought it in around 3/4 full) and was charged $57 to refuel. I have never paid this much for a car rental before - $643 for 9 days or $70 a day!

Recensione del gen 2019

recensione fornita da
4,4

Punti negativi: Took 40 minutes to get my car. Staff & managers were in chaos.

Recensione del dic 2018

recensione fornita da
2,0

Staff was slow, not helpful and were understaffed.

Punti positivi: Nothing

Punti negativi: Everything

Recensione del ott 2018

recensione fornita da

9,2

Punti negativi: It was a completely positive experience.

Recensione del gen 2020

recensione fornita da
10,0

Punti positivi: Dropped off was easy

Punti negativi: Nothing

Recensione del giu 2019

recensione fornita da
8,8

Punti positivi: Staff was great and car was what I asked for - both clean and comfortable.

Punti negativi: The add on for tolls was extreme and ridiculous - there has to be a better way.

Recensione del mag 2019

recensione fornita da

7,2

Punti positivi: New car

Punti negativi: Wait time getting my car

Recensione del apr 2019

recensione fornita da
6,8

Punti positivi: The car was very clean. Staff at dropoff was very helpful and friendly.

Punti negativi: Only one staff member available at pickup, so wait was long. Drop off area wasn't clearly marked, signs should have directed the advantage rentals to use the upcoming ramp. The first turnoff looked like it was the only place to go. The car itself was a very cheap model for the money I spent.

Recensione del mar 2019

recensione fornita da

3,6

Punti positivi: Drop off

Punti negativi: Agent hid fees even though I declined. Car smelled like smoke.

Recensione del nov 2019

recensione fornita da
3,6

Punti positivi: Nothing

Punti negativi: Please refund my money

Recensione del apr 2019

recensione fornita da
5,2

Punti negativi: car AC was broken, i complained about it but nothing happened

Recensione del mar 2019

recensione fornita da
2,0

Don't rent from them!

Punti negativi: They lied to me to get me to buy the 12.99 ezpass transponder. Then I told them THREE TIMES do not charge me for a one way drop off (which is when you drop off the car at a different pick up), and then they STILL charged me $260 for a one way drop off fee when I dropped off the car at the same location. I WANT MY MONEY BACK AND REFUND.

Recensione del gen 2019

recensione fornita da
5,2

Unreasonable fees

Punti negativi: Extremely high toll usage fees, $13 a day plus additional taxes and fees, added to an extra $17 per day! I couldn’t find any gas stations in the vicinity of the airport and could not fill up tank (brought it in around 3/4 full) and was charged $57 to refuel. I have never paid this much for a car rental before - $643 for 9 days or $70 a day!

Recensione del gen 2019

recensione fornita da
4,4

Punti negativi: Took 40 minutes to get my car. Staff & managers were in chaos.

Recensione del dic 2018

recensione fornita da
2,0

Staff was slow, not helpful and were understaffed.

Punti positivi: Nothing

Punti negativi: Everything

Recensione del ott 2018

recensione fornita da

N°8 in classifica

Dollar

6,8 Buono (305 recensioni)

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Dollar recensioni

Punti di autonoleggio

Dollar

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

17330 Palmetto Pines

+1 866 434 2226

lunedì	07:00 - 22:00
martedì	07:00 - 22:00
mercoledì	07:00 - 22:00
giovedì	07:00 - 22:00
venerdì	07:00 - 22:00
sabato	07:00 - 22:00
domenica	07:00 - 22:00

Tutte le recensioni Dollar

Recensioni per Dollar a Aeroporto di Houston George Bush Intcntl

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

6,8

Punti positivi: The service was fast, the ride was comfortable.

Punti negativi: The CSR made me believe that I had to purchase insurance through Dollar, even though my personal insurance covered me. (1st time renter)

Recensione del dic 2020

recensione fornita da
3,2

Punti negativi: While standing in line to pick up my reservation, a worker came in from the parking lot and announced to everyone in line that they were completely sold out of cars for the day. No explanation was given (other than some vehicles had not been returned) and no help or compensation was offered. If Dollar cannot keep enough cars in its fleet to absorb a brief lack of rental returns, you're better off going elsewhere.

Recensione del dic 2020

recensione fornita da
8,0

Punti positivi: Car was great!

Punti negativi: Understaffed and slow when picking car up. Drop off was good.

Recensione del dic 2020

recensione fornita da
8,8

Punti positivi: Easiest I’ve ever had.

Punti negativi: A $271 rental ended up being over $400!

Recensione del dic 2020

recensione fornita da
2,0

Punti negativi: They would not rent to me.

Recensione del dic 2020

recensione fornita da
2,0

Punti positivi: Nothing, I showed up from my flight late at night and was told they do not have any available cars, and had the car booked and paid for weeks. And they were not very apologetic about it either. Very very frustrating. Go elsewhere.

Punti negativi: They did not have any cars left! That would be a start!! Save a car for the person who already booked and paid for the car!

Recensione del dic 2020

recensione fornita da
2,0

Punti positivi: Did not like anything about this experience.

Punti negativi: I reserved a BMW X3 but was given a Nissan Rogue, which is not a comparable vehicle. No accommodations were offered or made for the error. I had an unlimited mileage rental and returned the vehicle full of gas but was charged almost $60 for gas and mileage. The company appears to have some deceitful business practices.

Recensione del dic 2020

recensione fornita da
2,0

Punti negativi: Final receipt doesn’t match contract - they arbitrarily added days and upgrade fees - now I have to spend over an hour on the phone disputing - liars and frauds

Recensione del nov 2020

recensione fornita da
3,2

Punti negativi: Took 30 minutes for the shuttle to the offsite location to come. When the driver eventually came, he said there were no cars. Visiting from half a country away, I was shocked that there could be no available cars. Unbelievable.

Recensione del set 2020

recensione fornita da
9,6

Punti positivi: Very friendly agent.

Punti negativi: Check in attendant a little short with customers.

Recensione del feb 2020

recensione fornita da
8,0

Punti negativi: I wish they hadn’t charged me a week for 4 days

Recensione del feb 2020

recensione fornita da
6,0

Punti positivi: i rented a car from the wrong airport in houston and then had to rent another one when i got to the right airport so i'm not sure which rental this review is for.

Recensione del feb 2020

recensione fornita da

8,8

Punti positivi: Easiest I’ve ever had.

Punti negativi: A $271 rental ended up being over $400!

Recensione del dic 2020

recensione fornita da
9,6

Punti positivi: Very friendly agent.

Punti negativi: Check in attendant a little short with customers.

Recensione del feb 2020

recensione fornita da

6,8

Punti positivi: The service was fast, the ride was comfortable.

Punti negativi: The CSR made me believe that I had to purchase insurance through Dollar, even though my personal insurance covered me. (1st time renter)

Recensione del dic 2020

recensione fornita da
8,0

Punti positivi: Car was great!

Punti negativi: Understaffed and slow when picking car up. Drop off was good.

Recensione del dic 2020

recensione fornita da
8,0

Punti negativi: I wish they hadn’t charged me a week for 4 days

Recensione del feb 2020

recensione fornita da

3,2

Punti negativi: While standing in line to pick up my reservation, a worker came in from the parking lot and announced to everyone in line that they were completely sold out of cars for the day. No explanation was given (other than some vehicles had not been returned) and no help or compensation was offered. If Dollar cannot keep enough cars in its fleet to absorb a brief lack of rental returns, you're better off going elsewhere.

Recensione del dic 2020

recensione fornita da
2,0

Punti negativi: They would not rent to me.

Recensione del dic 2020

recensione fornita da
2,0

Punti positivi: Nothing, I showed up from my flight late at night and was told they do not have any available cars, and had the car booked and paid for weeks. And they were not very apologetic about it either. Very very frustrating. Go elsewhere.

Punti negativi: They did not have any cars left! That would be a start!! Save a car for the person who already booked and paid for the car!

Recensione del dic 2020

recensione fornita da
2,0

Punti positivi: Did not like anything about this experience.

Punti negativi: I reserved a BMW X3 but was given a Nissan Rogue, which is not a comparable vehicle. No accommodations were offered or made for the error. I had an unlimited mileage rental and returned the vehicle full of gas but was charged almost $60 for gas and mileage. The company appears to have some deceitful business practices.

Recensione del dic 2020

recensione fornita da
2,0

Punti negativi: Final receipt doesn’t match contract - they arbitrarily added days and upgrade fees - now I have to spend over an hour on the phone disputing - liars and frauds

Recensione del nov 2020

recensione fornita da
3,2

Punti negativi: Took 30 minutes for the shuttle to the offsite location to come. When the driver eventually came, he said there were no cars. Visiting from half a country away, I was shocked that there could be no available cars. Unbelievable.

Recensione del set 2020

recensione fornita da
6,0

Punti positivi: i rented a car from the wrong airport in houston and then had to rent another one when i got to the right airport so i'm not sure which rental this review is for.

Recensione del feb 2020

recensione fornita da

N°9 in classifica

Payless

6,6 Buono (83 recensioni)

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Payless recensioni

Punti di autonoleggio

Payless

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

17330 Palmetto Pines

+1 281 443 8477

lunedì	10:00 - 18:00
martedì	10:00 - 18:00
mercoledì	10:00 - 18:00
giovedì	10:00 - 18:00
venerdì	10:00 - 18:00
sabato	08:00 - 18:00
domenica	12:00 - 20:00

Tutte le recensioni Payless

Recensioni per Payless a Aeroporto di Houston George Bush Intcntl

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

6,8

Punti positivi: The staff wasn’t that friendly. Got another customer and our car mixed up. Gave both of us the same car.

Punti negativi: The staff could be friendlier. I saw her interact differently with different customers.

Recensione del nov 2020

recensione fornita da
2,0

Punti negativi: No one was there with no advanced warning. Sign pointed to Budget. No one was there, so we went to Avis where the woman hated her jobs she literally did not smile one time. When we had questions, she just pointed to signs.

Recensione del ago 2020

recensione fornita da
7,2

Punti positivi: The pickup counter staff was very friendly and was trying to help us find the best deal which was most appreciated. But when I asked about getting a car that had Apple play in it she spent over 1/2 hour talking with others and looking for a car. Once she found me, as I was signing the paperwork she said, and you’re ok with paying $5 more per day, right? Well, no I absolutely was not. It then took another 10 minutes or so for her to get a different car, which as it turned out had Apple play in it. That car unfortunately had a distinct cigarette smoke odor but having spent so much time at the counter, I didn’t go back in to complain. And then the mayhem of the corona virus hit the country and we decided to return home early and to return the car to a different location than originally planned. I was appalled to learn we would be charged $75 for the change fee. I was not happy about that and will never use Payless again.

Punti negativi: See above comments as I put everything in there.

Recensione del mar 2020

recensione fornita da
2,0

Punti positivi: I did not like anything

Punti negativi: Everything

Recensione del dic 2019

recensione fornita da
10,0

Punti positivi: Awesome car

Recensione del dic 2019

recensione fornita da
4,0

Punti negativi: time wasted finding car with closed passenger side sideview mirror, no attendant found, which was parked under Budget sign.

Recensione del set 2019

recensione fornita da
9,2

Punti positivi: Excellent staff at the rental counter, quick service and the price was great!

Recensione del set 2019

recensione fornita da
6,8

Punti positivi: The staff was really friendly and polite.

Punti negativi: The car needed to be clean better than it was, that needs attention.

Recensione del lug 2019

recensione fornita da
2,4

Punti positivi: Yes, but they over promised what they could deliver.

Punti negativi: Getting the actual car that I reserved it at least something similar. I was charged full premium price for their most economy car.

Recensione del mag 2019

recensione fornita da
7,2

Punti positivi: The lady who helped us was very patient, we had issues with our bank blocking our credit and debit cards as they were being used outside of our country and had to call to sort it out. It took forever but she was helpful and courteous the entire time.

Punti negativi: We had a change in plans and ended up having a very early departure and I was quite perplexed when I reviewed all google searches which said the desk would be closed and after hour drop offs were not available. I was worried we would not be able to finalize our contract. Contact info was not availab

Recensione del mar 2019

recensione fornita da
2,8

Punti positivi: That Avis was willing to match the Payless quote, that's it.

Punti negativi: The counter was "closed" (?) before our scheduled pickup despite it being within their open hours. When I called Payless customer service they advised that I ask Avis to match price and couldn't tell me why the counter was closed early or honor my reservation. It was a mess.

Recensione del gen 2019

recensione fornita da
3,6

car cleanliness

Punti positivi: Staff was very friendly and professional

Punti negativi: The cleanliness of the car was poor. They had wiped the windows but left streaks, which made it difficult to see at times. The car had a lingering cigarette smell.

Recensione del dic 2018

recensione fornita da

10,0

Punti positivi: Awesome car

Recensione del dic 2019

recensione fornita da
9,2

Punti positivi: Excellent staff at the rental counter, quick service and the price was great!

Recensione del set 2019

recensione fornita da

6,8

Punti positivi: The staff wasn’t that friendly. Got another customer and our car mixed up. Gave both of us the same car.

Punti negativi: The staff could be friendlier. I saw her interact differently with different customers.

Recensione del nov 2020

recensione fornita da
7,2

Punti positivi: The pickup counter staff was very friendly and was trying to help us find the best deal which was most appreciated. But when I asked about getting a car that had Apple play in it she spent over 1/2 hour talking with others and looking for a car. Once she found me, as I was signing the paperwork she said, and you’re ok with paying $5 more per day, right? Well, no I absolutely was not. It then took another 10 minutes or so for her to get a different car, which as it turned out had Apple play in it. That car unfortunately had a distinct cigarette smoke odor but having spent so much time at the counter, I didn’t go back in to complain. And then the mayhem of the corona virus hit the country and we decided to return home early and to return the car to a different location than originally planned. I was appalled to learn we would be charged $75 for the change fee. I was not happy about that and will never use Payless again.

Punti negativi: See above comments as I put everything in there.

Recensione del mar 2020

recensione fornita da
6,8

Punti positivi: The staff was really friendly and polite.

Punti negativi: The car needed to be clean better than it was, that needs attention.

Recensione del lug 2019

recensione fornita da
7,2

Punti positivi: The lady who helped us was very patient, we had issues with our bank blocking our credit and debit cards as they were being used outside of our country and had to call to sort it out. It took forever but she was helpful and courteous the entire time.

Punti negativi: We had a change in plans and ended up having a very early departure and I was quite perplexed when I reviewed all google searches which said the desk would be closed and after hour drop offs were not available. I was worried we would not be able to finalize our contract. Contact info was not availab

Recensione del mar 2019

recensione fornita da

2,0

Punti negativi: No one was there with no advanced warning. Sign pointed to Budget. No one was there, so we went to Avis where the woman hated her jobs she literally did not smile one time. When we had questions, she just pointed to signs.

Recensione del ago 2020

recensione fornita da
2,0

Punti positivi: I did not like anything

Punti negativi: Everything

Recensione del dic 2019

recensione fornita da
4,0

Punti negativi: time wasted finding car with closed passenger side sideview mirror, no attendant found, which was parked under Budget sign.

Recensione del set 2019

recensione fornita da
2,4

Punti positivi: Yes, but they over promised what they could deliver.

Punti negativi: Getting the actual car that I reserved it at least something similar. I was charged full premium price for their most economy car.

Recensione del mag 2019

recensione fornita da
2,8

Punti positivi: That Avis was willing to match the Payless quote, that's it.

Punti negativi: The counter was "closed" (?) before our scheduled pickup despite it being within their open hours. When I called Payless customer service they advised that I ask Avis to match price and couldn't tell me why the counter was closed early or honor my reservation. It was a mess.

Recensione del gen 2019

recensione fornita da
3,6

car cleanliness

Punti positivi: Staff was very friendly and professional

Punti negativi: The cleanliness of the car was poor. They had wiped the windows but left streaks, which made it difficult to see at times. The car had a lingering cigarette smell.

Recensione del dic 2018

recensione fornita da

N°10 in classifica

E-Z Rent-A-Car

6,4 Buono (36 recensioni)

1 sede at Aeroporto di Houston George Bush Intcntl

╳

E-Z Rent-A-Car recensioni

Punti di autonoleggio

E-Z Rent-A-Car

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

17330 Palmetto Pines - Suite A7

+1 281 209 3590

lunedì	06:00 - 23:59
martedì	06:00 - 23:59
mercoledì	06:00 - 23:59
giovedì	06:00 - 23:59
venerdì	06:00 - 23:59
sabato	06:00 - 23:59
domenica	06:00 - 23:59

Tutte le recensioni E-Z Rent-A-Car

Recensioni per E-Z Rent-A-Car a Aeroporto di Houston George Bush Intcntl

N°11 in classifica

Thrifty

6,2 Buono (143 recensioni)

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Thrifty recensioni

Punti di autonoleggio

Thrifty

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

17330 Palmetto Pines

+1 877 283 0898

lunedì	07:00 - 22:00
martedì	07:00 - 22:00
mercoledì	07:00 - 22:00
giovedì	07:00 - 22:00
venerdì	07:00 - 22:00
sabato	07:00 - 22:00
domenica	07:00 - 22:00

Tutte le recensioni Thrifty

Recensioni per Thrifty a Aeroporto di Houston George Bush Intcntl

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti positivi: My rental car was canceled due to issues with the vehicle, how can I get a refund for the insurance because I didn’t have a car?

Punti negativi: Everything

Recensione del gen 2021

recensione fornita da
4,0

Punti positivi: The drop off was unprofessional. I’m still being charged daily for a rental I dropped off 3 days ago. I can’t get in contact with anyone from the airport location to resolve my issues

Punti negativi: Direct communication with the location. I’m still trying Thot get in contact with the IAH location to resolve my card being charged daily for a rental I turned in 3 days ago. This is ridiculous

Recensione del nov 2020

recensione fornita da
10,0

Punti positivi: Everything

Recensione del nov 2020

recensione fornita da
2,4

Punti positivi: Staff was fine. The car was disgustingly dirty like it was never cleaned

Punti negativi: Clean car

Recensione del ott 2020

recensione fornita da
2,0

Punti positivi: Tricked into extra costs

Punti negativi: Tricked into extra charges.

Recensione del lug 2020

recensione fornita da
2,0

Punti negativi: I had to cancel Houston trip due to COVID spike and did not get a reimbursement on the rental due to fine print in contract.

Recensione del lug 2020

recensione fornita da
8,0

Punti negativi: Overcharged after returning vehicle and am unable to reach anyone to assist.

Recensione del giu 2020

recensione fornita da
4,0

Punti negativi: Pickup was at Hertz, not Thrify. That confusion led to a delay. There was only a single woman attendant when I picked up the car. Had to wait for a significant period while she attended a walk-in. She provided poor instructions on where to pickup the car, which led to another delay and confusion. The compacts were not visible anywhere in the lot, so I picked the smallest car hoping for the best, i.e. not charged for picking the wrong size. Dropoff was even worse. I was told after the fact I had to dropoff at Hertz. The attendant in the lot I pulled into erroneously would not let me drive the vehicle to the correct lot for dropoff. I notified the attendant at Hertz and she appeared horrified and unable to clear my account because the car was in the wrong lot. It was confusion and a mess from start to finish because not once was I attended by a rep from the company I had rented the vehicle from, i.e. Thrifty. Furthermore, the car was unwashed and some of the garbage had not been cleared out by the previous renter/driver. My observations should be an embarrasment to your company.

Recensione del apr 2020

recensione fornita da
8,0

Punti negativi: The windshield washer fluid was empty.

Recensione del apr 2020

recensione fornita da
4,4

Punti positivi: Car was clean and new.

Punti negativi: Hire better employee, and waived underage fee.

Recensione del mar 2020

recensione fornita da
8,0

Punti negativi: Check in line was long & slow. Speed up process. More info up front (on line), more representatives, something Didn't know rental car shuttle only stopped at terminals A & B. Road it twice to get off at B terminal to walk to C.

Recensione del feb 2020

recensione fornita da
10,0

Punti positivi: The staff was amazing an I received a surprise upgrade and the price was phenomenal.

Punti negativi: I don't have any complaints

Recensione del feb 2020

recensione fornita da

10,0

Punti positivi: Everything

Recensione del nov 2020

recensione fornita da
10,0

Punti positivi: The staff was amazing an I received a surprise upgrade and the price was phenomenal.

Punti negativi: I don't have any complaints

Recensione del feb 2020

recensione fornita da

8,0

Punti negativi: Overcharged after returning vehicle and am unable to reach anyone to assist.

Recensione del giu 2020

recensione fornita da
8,0

Punti negativi: The windshield washer fluid was empty.

Recensione del apr 2020

recensione fornita da
8,0

Punti negativi: Check in line was long & slow. Speed up process. More info up front (on line), more representatives, something Didn't know rental car shuttle only stopped at terminals A & B. Road it twice to get off at B terminal to walk to C.

Recensione del feb 2020

recensione fornita da

2,0

Punti positivi: My rental car was canceled due to issues with the vehicle, how can I get a refund for the insurance because I didn’t have a car?

Punti negativi: Everything

Recensione del gen 2021

recensione fornita da
4,0

Punti positivi: The drop off was unprofessional. I’m still being charged daily for a rental I dropped off 3 days ago. I can’t get in contact with anyone from the airport location to resolve my issues

Punti negativi: Direct communication with the location. I’m still trying Thot get in contact with the IAH location to resolve my card being charged daily for a rental I turned in 3 days ago. This is ridiculous

Recensione del nov 2020

recensione fornita da
2,4

Punti positivi: Staff was fine. The car was disgustingly dirty like it was never cleaned

Punti negativi: Clean car

Recensione del ott 2020

recensione fornita da
2,0

Punti positivi: Tricked into extra costs

Punti negativi: Tricked into extra charges.

Recensione del lug 2020

recensione fornita da
2,0

Punti negativi: I had to cancel Houston trip due to COVID spike and did not get a reimbursement on the rental due to fine print in contract.

Recensione del lug 2020

recensione fornita da
4,0

Punti negativi: Pickup was at Hertz, not Thrify. That confusion led to a delay. There was only a single woman attendant when I picked up the car. Had to wait for a significant period while she attended a walk-in. She provided poor instructions on where to pickup the car, which led to another delay and confusion. The compacts were not visible anywhere in the lot, so I picked the smallest car hoping for the best, i.e. not charged for picking the wrong size. Dropoff was even worse. I was told after the fact I had to dropoff at Hertz. The attendant in the lot I pulled into erroneously would not let me drive the vehicle to the correct lot for dropoff. I notified the attendant at Hertz and she appeared horrified and unable to clear my account because the car was in the wrong lot. It was confusion and a mess from start to finish because not once was I attended by a rep from the company I had rented the vehicle from, i.e. Thrifty. Furthermore, the car was unwashed and some of the garbage had not been cleared out by the previous renter/driver. My observations should be an embarrasment to your company.

Recensione del apr 2020

recensione fornita da
4,4

Punti positivi: Car was clean and new.

Punti negativi: Hire better employee, and waived underage fee.

Recensione del mar 2020

recensione fornita da

N°12 in classifica

Ace

4,5 OK (9 recensioni)

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Ace recensioni

Punti di autonoleggio

Ace

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

5650 Greens Road

+1 281 616 7471

lunedì	08:00 - 16:00
martedì	08:00 - 16:00
mercoledì	08:00 - 16:00
giovedì	08:00 - 16:00
venerdì	08:00 - 16:00
sabato	08:00 - 12:00
domenica	08:00 - 12:00

Tutte le recensioni Ace

Recensioni per Ace a Aeroporto di Houston George Bush Intcntl

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

8,4

Punti positivi: The staff was very helpful and friendly

Punti negativi: I felt the rental was a bit outdated and beat up but overall served its purpose

Recensione del ago 2020

recensione fornita da
2,8

Punti positivi: Car was filthy when picked up and had to stop by car wash before we got on road. The van has lots of mileage on it (two years old van- year 2018 Dodge Van with nearly 70k miles).

Punti negativi: DO not use this rental car company!!! POOR quality for the price you paid!!!

Recensione del mar 2020

recensione fornita da
2,0

Punti positivi: not friendly, they were terrible

Punti negativi: The should accommodate their costumers better

Recensione del set 2019

recensione fornita da
5,2

Good price, poor vehicle maintenance, and reservat

Punti positivi: Better prices

Punti negativi: The van I rented needed an oil change, tire pressure was low, had no windshield washer fluid, shocks wore worn so we had a bouncy ride, and the van failed to start a few times. The failure to start , caused us to be late to my cousins graduation. I had to ask for a jump start, but that didn't work. The problem was a damaged battery terminal.

Recensione del mag 2016

recensione fornita da
8,0

very good value

Punti positivi: Once at the rental office, very good customer service.

Punti negativi: Need to take a van to off airport office

Recensione del apr 2016

recensione fornita da
2,0

Houston, we have a problem!

Punti positivi: When the car rented had an issue with a passenger window not going up, they replaced it immediately.

Punti negativi: Rented a car though Kayak. Learned that Pick up and Drop off is horrible. Once I got there they told me the car I rented through Kayak, they did not have (Ford Explorer). They said they had a similar car to which is understandable. Their similar car is a Ford Escape. Not similar at all by any means. Had two cars while there (problems with the Ford Escape I rented) and both were dirty and smelled like cigarettes. They don't tell you about tolls or give you an option to pay for tolls! They tell you to call the toll administrators with the plate number of your car and figure out how to pay them!!! This is unacceptable! I only learned this after I dropped off the car. Also, be prepared to ensure you allow at least 45 minutes to get to the airport. It takes them that long to figure out who will be driving you to the airport. Employees argue about who's turn is it to drive while you wait. Overall, will NEVER rent Ace again!

Recensione del apr 2016

recensione fornita da
2,0

Terrible and rude

Punti negativi: Rude!!! Did not have the vehicle I reserved. Never answered their phone!! Did not get the rental!

Recensione del dic 2015

recensione fornita da
8,4

Punti positivi: Cost was amazingly lower than competitors.

Punti negativi: Timings were restricted for pickup/drop off

Recensione del nov 2015

recensione fornita da
2,0

Scam

Punti negativi: This is a van only rental company advertising car rentals - DO NOT GET SCAMMED like we did. Worst online experience we have ever had. Best part was when they refused a refund after we refused the rental ( we booked a full size car, they gave us keys to a 15 passenger van and said that was the only option ) Further - Kayak offered ZERO help and said we were responsible for solving the problem and payment. They accepted no responsibility, nor offered any help.

Recensione del ott 2015

recensione fornita da

8,4

Punti positivi: The staff was very helpful and friendly

Punti negativi: I felt the rental was a bit outdated and beat up but overall served its purpose

Recensione del ago 2020

recensione fornita da
8,0

very good value

Punti positivi: Once at the rental office, very good customer service.

Punti negativi: Need to take a van to off airport office

Recensione del apr 2016

recensione fornita da
8,4

Punti positivi: Cost was amazingly lower than competitors.

Punti negativi: Timings were restricted for pickup/drop off

Recensione del nov 2015

recensione fornita da

2,8

Punti positivi: Car was filthy when picked up and had to stop by car wash before we got on road. The van has lots of mileage on it (two years old van- year 2018 Dodge Van with nearly 70k miles).

Punti negativi: DO not use this rental car company!!! POOR quality for the price you paid!!!

Recensione del mar 2020

recensione fornita da
2,0

Punti positivi: not friendly, they were terrible

Punti negativi: The should accommodate their costumers better

Recensione del set 2019

recensione fornita da
5,2

Good price, poor vehicle maintenance, and reservat

Punti positivi: Better prices

Punti negativi: The van I rented needed an oil change, tire pressure was low, had no windshield washer fluid, shocks wore worn so we had a bouncy ride, and the van failed to start a few times. The failure to start , caused us to be late to my cousins graduation. I had to ask for a jump start, but that didn't work. The problem was a damaged battery terminal.

Recensione del mag 2016

recensione fornita da
2,0

Houston, we have a problem!

Punti positivi: When the car rented had an issue with a passenger window not going up, they replaced it immediately.

Punti negativi: Rented a car though Kayak. Learned that Pick up and Drop off is horrible. Once I got there they told me the car I rented through Kayak, they did not have (Ford Explorer). They said they had a similar car to which is understandable. Their similar car is a Ford Escape. Not similar at all by any means. Had two cars while there (problems with the Ford Escape I rented) and both were dirty and smelled like cigarettes. They don't tell you about tolls or give you an option to pay for tolls! They tell you to call the toll administrators with the plate number of your car and figure out how to pay them!!! This is unacceptable! I only learned this after I dropped off the car. Also, be prepared to ensure you allow at least 45 minutes to get to the airport. It takes them that long to figure out who will be driving you to the airport. Employees argue about who's turn is it to drive while you wait. Overall, will NEVER rent Ace again!

Recensione del apr 2016

recensione fornita da
2,0

Terrible and rude

Punti negativi: Rude!!! Did not have the vehicle I reserved. Never answered their phone!! Did not get the rental!

Recensione del dic 2015

recensione fornita da
2,0

Scam

Punti negativi: This is a van only rental company advertising car rentals - DO NOT GET SCAMMED like we did. Worst online experience we have ever had. Best part was when they refused a refund after we refused the rental ( we booked a full size car, they gave us keys to a 15 passenger van and said that was the only option ) Further - Kayak offered ZERO help and said we were responsible for solving the problem and payment. They accepted no responsibility, nor offered any help.

Recensione del ott 2015

recensione fornita da

Advance Car And Truck Rental

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Punti di autonoleggio

Advance Car And Truck Rental

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

George Bush Intercontinental Airport (IAH), 2800 N Terminal Rd, Houston, Harris County, Texas

+1 281 209 3590

Airport Van

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Punti di autonoleggio

Airport Van

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

6875 Will Clayton Pkwy

+1 877 826 4680

Avr

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Punti di autonoleggio

Avr

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

Houston G Bush Airport

Easirent

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Punti di autonoleggio

Easirent

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

George Bush Intercontinental Airport

lunedì	00:01 - 23:59
martedì	00:01 - 23:59
mercoledì	00:01 - 23:59
giovedì	00:01 - 23:59
venerdì	00:01 - 23:59
sabato	00:01 - 23:59
domenica

keddy by Europcar

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Punti di autonoleggio

keddy by Europcar

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

Please Go To The Advantage Counter- Palmetto Pines - Suite A7

Sixt

1 sede at Aeroporto di Houston George Bush Intcntl

╳

Punti di autonoleggio

Sixt

Punti di ritiro a Aeroporto di Houston George Bush Intcntl

17330 Palmetto Pines Suite A7

+1 888 749 8227

lunedì	08:00 - 20:00
martedì	08:00 - 20:00
mercoledì	08:00 - 20:00
giovedì	08:00 - 20:00
venerdì	08:00 - 20:00
sabato	08:00 - 20:00
domenica	08:00 - 20:00

Sunnycars

1 sede at Aeroporto di Houston George Bush Intcntl