Recensioni recenti
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- Positive
- Neutrali
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3,2
Punti positivi: you gave me a choice of car model
Punti negativi: We were deceived we arrived and the car that we ordered it was not there and they tried to give us a very dirty and scratched car when we asked to replace it with another one we were told that this is the only pickup that is where we lost half an hour of time to cancel the order and change the company that provides rental cars, fortunately, the other company was in the same airport room but our experience showed that this is very not professional and looks like a customer's deception.
recensione fornita da -
2,8
Punti positivi: Nothing
Punti negativi: Having the car that I originally booked ready for me.
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6,8
Punti negativi: Mechanical issues and had to return call. Lost half a day of my vacation trying to exchange the car. Then Alamo charged me for an extra day which now I have to contest.
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2,0
Punti negativi: After I received the confirmation of the rental reservation from Alamo, I drove two and a half hours to Houston airport to pick it up. Once I arrived at Alamo I was told that because the reservation was made within the last twenty- four hours, the reservation would not be honored. I was told that they would not rent me a car and that there was no car for me. No option or possible resolution was offered. I was left to navigate my circumstance on my own having wasted three hours and driving over a hundred miles for a reservation that was deemed not important by the company. Never again Alamo.
recensione fornita da -
7,6
Punti positivi: How easy the whole process was and the car choice wasn’t bad
Punti negativi: The total price for a day was crazy with all the different charges that was added that bring it to the grand total. If they can remove some of those different hidden fee it would be better for customers
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7,2
Punti positivi: The convenience of pickup and dropoff service & proximity to IAH Airport.
Punti negativi: 500+$ wk is excessive. Y'all should give breaks based on the mileage. I used my rental for only about 80mi in a week's time...
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10,0
Punti positivi: Staff were professional, positive, and friendly.
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10,0
Punti positivi: Good price and value.
Punti negativi: N/A
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2,8
Punti negativi: I was scammed when I picked up my rental. I booked the special the one that you don't know what you are getting until you are there. I arrived and the man told me they only had pick ups, when I got back home from my vacation I noticed an upgrade charge which i think i shouldn't have to pay for upgra
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10,0
Punti positivi: They where very friendly and professional
Punti negativi: I would Not Change a thing.... the service was awesome
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10,0
Punti positivi: SUPER FAST PICK UP AND DROP OFF!
Punti negativi: CLEAN AND NEW VEHICLE EVERY TIME AND THE BEST PRICE AROUND!
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10,0
Punti positivi: The staff in Houston was fantastic - fastest processing ever and super friendly. Same upon return - made everything so easy - thank you!
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10,0
Punti positivi: Staff were professional, positive, and friendly.
recensione fornita da -
10,0
Punti positivi: Good price and value.
Punti negativi: N/A
recensione fornita da -
10,0
Punti positivi: They where very friendly and professional
Punti negativi: I would Not Change a thing.... the service was awesome
recensione fornita da -
10,0
Punti positivi: SUPER FAST PICK UP AND DROP OFF!
Punti negativi: CLEAN AND NEW VEHICLE EVERY TIME AND THE BEST PRICE AROUND!
recensione fornita da -
10,0
Punti positivi: The staff in Houston was fantastic - fastest processing ever and super friendly. Same upon return - made everything so easy - thank you!
recensione fornita da
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6,8
Punti negativi: Mechanical issues and had to return call. Lost half a day of my vacation trying to exchange the car. Then Alamo charged me for an extra day which now I have to contest.
recensione fornita da -
7,6
Punti positivi: How easy the whole process was and the car choice wasn’t bad
Punti negativi: The total price for a day was crazy with all the different charges that was added that bring it to the grand total. If they can remove some of those different hidden fee it would be better for customers
recensione fornita da -
7,2
Punti positivi: The convenience of pickup and dropoff service & proximity to IAH Airport.
Punti negativi: 500+$ wk is excessive. Y'all should give breaks based on the mileage. I used my rental for only about 80mi in a week's time...
recensione fornita da
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3,2
Punti positivi: you gave me a choice of car model
Punti negativi: We were deceived we arrived and the car that we ordered it was not there and they tried to give us a very dirty and scratched car when we asked to replace it with another one we were told that this is the only pickup that is where we lost half an hour of time to cancel the order and change the company that provides rental cars, fortunately, the other company was in the same airport room but our experience showed that this is very not professional and looks like a customer's deception.
recensione fornita da -
2,8
Punti positivi: Nothing
Punti negativi: Having the car that I originally booked ready for me.
recensione fornita da -
2,0
Punti negativi: After I received the confirmation of the rental reservation from Alamo, I drove two and a half hours to Houston airport to pick it up. Once I arrived at Alamo I was told that because the reservation was made within the last twenty- four hours, the reservation would not be honored. I was told that they would not rent me a car and that there was no car for me. No option or possible resolution was offered. I was left to navigate my circumstance on my own having wasted three hours and driving over a hundred miles for a reservation that was deemed not important by the company. Never again Alamo.
recensione fornita da -
2,8
Punti negativi: I was scammed when I picked up my rental. I booked the special the one that you don't know what you are getting until you are there. I arrived and the man told me they only had pick ups, when I got back home from my vacation I noticed an upgrade charge which i think i shouldn't have to pay for upgra
recensione fornita da