Punti positivi: Amazing crew, outstanding landing by pilot!
Punti negativi: Everything was wonderful
Pretty good !!
Punti positivi: Nothing really dislike, just an average flight that was delayed forty five minutes.
Punti negativi: The departure from Antalya was delayed which meant that from leaving the aircraft to sitting on the next flight to Stansted to fourty minutes and included immigration and security. Well done the ground staff at Istanbul.
Punti positivi: I had a row of three seats to myself, so being 6'2" I could sit sideways and spread out a bit. The beef with rice was pretty good for a economy cabin meal.
Punti negativi: Total lack of entertainment on a 3.5 hour flight not good, glad I had a good Kindle book !!
Very good on time comfortable flight
Punti positivi: At the Stansted check in I asked if there were any extra leg room seats available, luckily there were both for the flight to Istanbul and onto Antalya. Very attentive crew and comfortable seats.
Punti negativi: The food was pretty dire. I asked for beef which had all gone so had to have chicken something. Whether the meat had ever seen a chicken is questionable. It the rice and vegetables were all cold. The red wine however was very nice !!
Punti positivi: Short flight, hot sandwich and coffee served which were edible and drinkable.
Punti negativi: Slightly late leaving.
Punti positivi: Nothing! Your system told the airline I am going to tel-aviv, and this costed me the flight.
Punti negativi: I missed this flight due to a mistake on my boarding pass- I got turned away at security. The kiosk would not print a new pass. The help desk was rude and unhelpful saying I am supposed to bebon telaviv flight (not true) They kept me at security checkpoint until I missed the flight and then tell me it is my fault. I was not issued another ticket nor a hotel voucher. They told me i need to enter france to get a new ticket or flight. I obviously cannot enter france because it is not my destination and I have no visa. Airport hotel was booked full. I got stuck in paris with no clothes, and nowhere to stay. I had to buy a new ticket via stupid hotel wifi (this time from priceline) and priceline got it right immediately ; I smoothly went to gate for next flight. Never again with you guys. I still dont know where my luggage is.
London to istambul
Punti positivi: Entrada rapida e bancos nao tao apertados comida de aviao nada de mais.
Punti negativi: Vc Nao sabe onde vc esta numa viagem de 4 hrs nao tem as telas que normalmente te mostra no mapa a localizacao .
Punti negativi: The flight was delayed
Punti negativi: The flight was delayed for more than 3 hours and for some reason Kayak application was showing it as on time
Punti positivi: Good
Punti positivi: my little daughter did not feel good during the descent and one of the staff sat with hwe and try to calm her down. she was lovely but I don"t remember her name.
Punti positivi: baggage
Punti negativi: no kosher meal spare on a flight to Tel Aviv ...
Punti positivi: The airlines is very good in timing, price, meal and staff
Punti negativi: Boarding 5 counters boarding 4 airplanes to 4 countries at the same time, it was the longest line i have ever stand in Wish they increase counters at ataturk airport in the future
Punti positivi: the flight was short
Punti negativi: huge line to check-in and the attendants were waiting for some signal from manemente to actually start processing passengers; awful food; flight attendants were not nice; baggage took 55 minutes to be delivered
Punti positivi: boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment
Punti negativi: boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment
Air conditioning is not functioning
Punti negativi: It was hot inside
It was nice 6.0
Punti positivi: Food was hot but there was no variety you are stuck with only one type. The plane was almost empty so the cabinets were too.
Punti negativi: No variety of food, entertainment is limited to one tv for 15 people.
Not that nice 3.0
Punti positivi: The only nice things was few of the crew members smiling.
Punti negativi: Not enough cabinet space (bad management), not enough food for the passengers (meat ran out), no pillows, and few crew members were mean to people and couldn’t manage situations.
I want to reimburse you at your company.
Punti positivi: I want to reimburse you at your company.
Punti negativi: I want to reimburse you at your company.
I've lost my suitcase and I'm still waiting for her to come
Punti negativi: On the flight the flight attendants were really unpleasant
Punti positivi: I was impressed by how much space there was in economy!
Punti positivi: price affordable comparing to other companies
Punti negativi: no tv or music
Punti positivi: السعر منافس بصراحة
Punti negativi: الترفيه ع الطاىٔرة معدوم وخدمة الضيافة ضعيفة
Punti negativi: The problem was that the airplane was changed just before the boarding. Apparently it was a problem with the original airplane. This is OK but we never received an explanation from the Turkish Airlines about what was going on. We had to wait a long time, change the gate, new aircraft was smaller etc. and not a word explanation or excuse from the Turkish airlines. Terrible experience
Punti negativi: Nothing
Punti negativi: more than 90 minutes on the runway to take off
Punti positivi: Nothing
Punti negativi: I lost my luggage and the stuff were not helpful.
Punti negativi: The plane took off after 2 hours, there were weird noises and no one explained what was going on and what is the reason behind the latency. Then 10 mins before the take off the captain apologized and said it was because of turbulence. Weather was bad, so the plane was shaking all the time and it was a very horrible flight!
Good for it’s price
Punti positivi: Food
Punti negativi: No entertainment
Punti positivi: Super nice, gentell, carismatic,
Nice fly, wonderful landing...
Punti negativi: ----------------------------------------------------
Great Value for Money
Punti positivi: Good crew, clean plane, good food. It was a cheap, direct flight that didn't feel like an economy no-frills airline. Excellent value for the small budget i had.
No assistance at the airport
Punti positivi: Very few things!
Punti negativi: At the airport staff is not duppportive at all. They dont have information. They can be much more polite. Food at bussines class was terible. no entrrtainment at all!
Punti negativi: Food was horrible
Punti positivi: Helpfull staff
It was really Bad
Punti positivi: Nothing I liked as I went to the Airport and found no reservation
Punti negativi: The reservation on your Kayak didnt show up at the atlas system in the airport and i missed my trip...
Punti positivi: They had sandwich & snack for a short flight that was nice
Punti positivi: 30 kg baggage allowance.
Punti negativi: No entertainment. Food
No English or Arabic spoken!
Punti positivi: 30 kg baggage allowance. Reasonably priced ticket. Cabin crew were calm & polite.
Punti negativi: For safety reasons the announcements & directions by cabin crew should have been in Arabic as well as the Turkish & English. Most of the passengers were Arab on the flight to Kuwait. The crew seemed to struggle communicating with passengers as they appeared to have a low level of English and no Arabic language.
Punti positivi: Great food and great staff/ service!!!
Punti positivi: Nice food. Pleasant flight.
Punti negativi: Most of the crew does not speak English!!!
Punti positivi: The timing was superb , perfect service .. and the updates from KAYAK was wonderful
Punti negativi: N/A
Punti negativi: My flight was cancelled and no one contacted me.
Punti positivi: Everything was great and I fly with them every time. Great Airline...
First time on Atlas aire
Punti positivi: Price of the flight was irresistible and timing of the flight was suitable for us at the time of flinging
Punti negativi: The crow was existed from all trips on the same day (we can see that from there eyes and attitude) the seats where so small can't fit even a slim person , there is no entertainment on the airplane.
Punti positivi: Friendly and helpful crew
Punti negativi: Too many questions by security prior to check-in and double check of documents during check-in
Punti negativi: Everything
Kayak is a prank
Punti negativi: No ticket
Kayak is fake
Punti negativi: The ticket wasn't booked the first time and I had to book all over again. The second time I booked they sent me an email 6 hours later apologising for the price change and that they didn't reach me and canceled again. Kayak and both the website are just a waste of money and time
Punti negativi: 30 minutes late
Punti positivi: On-time, friendly stuff, good service and delicious food
Punti negativi: None
Thank you very much KAYAL administration
Punti positivi: I will travel with you in the coming times thank you and all thanks to your administration wonderful
Punti negativi: No thing
One hour sitting in the aircraft and waiting when
Punti positivi: Cabin crew were good for there job, they were very nice and sweat
Punti negativi: Landing was very professional, thank you for that, food was not very good but safety was good.
Punti positivi: Food, crew and flight was nice
Punti negativi: Istanbul airport is so big and no one was telling me where to go it was really bad, but thanks for the passenger which show me the way
Punti negativi: All
Punti positivi: Everything great service
The worst airlines i ever tried
Punti positivi: Nothibg
Punti negativi: The airlines did not stick to the time for the flight that is shown in the airport screens and took off before that time. And when i went and asked for another ticket or a refund they told me that its the airport mistake and that they are not responsible for it. Wordt airlines ever. Above all of this my flight was supposed to be a day after this incident but the flight was cancelled so they changed my ticket flight to a day before.
Punti negativi: The food tasted as if it came from a vending machine.
Punti negativi: my luggage Losers in Istanbul an four days ago and still I don't garret.
I call them no answer