Trova voli economici su AirAsia

Punti negativi: Not too much delay as usual

Punti positivi: Checking in goes well

Punti negativi: after booking, air asia changed the flight schedule back teo hours. Then on travel day the flight was delayed another hour. So we arrived around midnight. Air Asia Is somewhat annoying as they’re always trying to sell you something during the flight

Punti negativi: No wifi as advertised

Punti positivi: NOTHING

Punti negativi: GROUND STAFF LETTING ME CHECK IN AS I HAD NO BAGS AND WAS GIVEN HALF HOUR TO GET ACROSS 4 TERMINALS TO MAKE FLIGHT. MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING

Punti positivi: Nothing.

Punti negativi: If seats could recline or have a pillow maybe.

Punti positivi: Smooth boarding

Punti negativi: Leg room

Punti negativi: The AC created so much smoke that I couldn’t see the stewardess during the safety instructions

Punti positivi: Nothing. It's cheap and really not because you pay for everything extra.

Punti negativi: Rude customer service. Baggage cost more than the flight.

Punti negativi: the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone

Punti positivi: On time departure

Punti negativi: Bigger aircraft

Punti positivi: The boarding was fast.

Punti negativi: Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given.

Punti negativi: Boarding always take way too long because of the hand luggage problem.

Punti positivi: The flight was okay, service was okay.

Punti negativi: Could be better if the departure was on time rather than delaying too much without clear explanation.

Punti positivi: No comment

Punti negativi: Be punctual.

Punti positivi: The flight i booked has 2 segments and both by Air Asia. However, when arrived in KL, i was forced to exit term

Punti negativi: For some unknown reason, Kiwi.com booked this as a self-connecting trip and now my luggage is missing (didn't connect). In addition, they CHECKED IN FOR ME and selected middle seats. I am incredibly unsatisfied with this service and disappointed in my kayak experience as a result.

Punti positivi: Nothing

Punti negativi: Nothing

Punti negativi: International travelers should not use Air Asia because of baggage limitations and application of excess baggage charges. It operates as a commuter airline.

Punti positivi: Very good for the price I paid

Punti negativi: Somehow I couldn't check in online, or at the kiosk. There was only 2 check-in desk for domestic flights in KLIA2. Long lines and waited 20 minutes. Thankfully the staff at the counter allowed me to check in, despite having only 50 minutes to spare.

Punti negativi: Boarding pass and ticket did not specify terminal 2!!! Automatic check in not clear

Punti negativi: Food and beverages are not free. Even water cost money so you might as well bring your own. Also they advertised free WiFi but as soon as logged in you have to pay.

Punti positivi: Got an aisle seat and boarding was quick.

Punti negativi: Too long of a flight for no WiFi and no water.

Simple short haul

Punti positivi: Prompt boarding, leather seats with reasonable leg room, even with seat in front reclined. Efficient, friendly and professional stewards

Punti negativi: Had to ask someone in terminal about getting our connecting flight

Punti negativi: Never Kiwi.com again! Thailand to Indonesia both flights on AirAsia but they would not book my bag to final destination. In Kuala Lumpur had to go through customs (LUCKILY! no visa required) get my bag, go security line again, check bag again. Took over 2hrs stressed if I would make my flight.

Punti negativi: Regarding the luggage. Myself need to purchase luggage but some of the people not need to buying. The Airasia staff informing that my luggage and laptop more than 11kg and need to purchasing. This is first time, I hear that laptop including also. As per my view, I had saw some of the people more heavy and biggest than me but still can go through. It is because I am foreigner and they are local person.

Punti positivi: Quick turnaround.

Punti negativi: The crew wasn’t available during boaring in the cabin rather chit-chatting with fellow colleagues at the AFT galley.

pay for everything on board

Punti negativi: this is the first international flight that charges you money for everything on board. hungry? purchase food. thirsty? pay for the water as well. even for the check-in luggage, you have to pay. so pay a little more and book a nicer-better airline. the crew is not professional and does not understand how to talk to clients properly. I am well aware of the fact that clients are often over demanding in the services they are being provided and rarely appreciative of the crew that does everything to make your journey pleasant. However on all the four Airasia flights from Delhi Kuala Lumpur Phuket, the overall attitude of the crew members was not nice.