Recensioni ospiti
Valutazione complessiva
7,9
Buono
Basato su 108 recensioni
Complessivo
8,1
Imbarco
8,2
Comfort
8,2
Personale
8,4
Divertimento
7,0
Cibo
7,6
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Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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10,0
Punti positivi: It is very nice
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10,0
Punti positivi: It was a short flight so not much to say. Crew was attentive to passengers and polite.
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4,3
Punti negativi: The flight was nearly 5 hours delayed with no explanation why or compensation.
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10,0
nice short flight
Punti positivi: Gave us a hot snack sandwich and drink for a short less than 2 hour flight.
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8,0
nice flight
Punti positivi: Hot towel, candy, nice flight attendants.
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9,0
Punti positivi: The flight was on time, the plane was new, the crew was polite.
Punti negativi: Nothing really.
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3,6
Punti negativi: The flight was delayed by 3 hours. They did not even attempt to text, though they knew the flight would be delayed. When I asked the check in agents about this, they said what can they do? This is a serious lack of taking personal responsibility. What can they do? They work for the company! There are several steps they could take, but they chose to abdicate responsibility instead. Even though I'd been there for several hours and specifically asked for a window seat and been granted a window seat, during boarding, they changed my seat to a middle, which was the icing on the cake. Also, during announcements, the pilot did not even give an apology. This is poor management And I'm disappointed in Air Astana.
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7,6
Punti positivi: Decent food. Direct flight. Good plane.
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9,6
Punti positivi: Empty plane.
Punti negativi: Ran out of Sauerbraten.
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9,6
Punti positivi: Plenty of leg room therefore comfort on the plane. The staff were courteous and helpful.
Punti negativi: The selection of movies seemed on the whole dated.
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6,3
A 50/50 experience
Punti positivi: The first leg from Bangkok to Almaty was amazing. A great crew, a nice airplane and overall a nice flight in economy.
Punti negativi: The second leg was the total opposite. An old plane and a less than ideal flight. That airplane has to be taken out of service or upgraded. Its like we were flying on a plane that hadn't been upgraded since the day they bought it 30 years ago.
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7,0
Safe and efficient
Punti positivi: Good ground handling staff that dealt with my special baggage requests well. Clean new plane. Pre-departure beverages even in economy class.
Punti negativi: No service offered. No drinks, nothing. Admittedly it was only a 35 minute flight but at least water would have been nice in-flight.
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10,0
Punti positivi: It is very nice
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10,0
Punti positivi: It was a short flight so not much to say. Crew was attentive to passengers and polite.
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10,0
nice short flight
Punti positivi: Gave us a hot snack sandwich and drink for a short less than 2 hour flight.
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9,0
Punti positivi: The flight was on time, the plane was new, the crew was polite.
Punti negativi: Nothing really.
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9,6
Punti positivi: Empty plane.
Punti negativi: Ran out of Sauerbraten.
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9,6
Punti positivi: Plenty of leg room therefore comfort on the plane. The staff were courteous and helpful.
Punti negativi: The selection of movies seemed on the whole dated.
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8,0
nice flight
Punti positivi: Hot towel, candy, nice flight attendants.
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7,6
Punti positivi: Decent food. Direct flight. Good plane.
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7,0
Safe and efficient
Punti positivi: Good ground handling staff that dealt with my special baggage requests well. Clean new plane. Pre-departure beverages even in economy class.
Punti negativi: No service offered. No drinks, nothing. Admittedly it was only a 35 minute flight but at least water would have been nice in-flight.
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4,3
Punti negativi: The flight was nearly 5 hours delayed with no explanation why or compensation.
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3,6
Punti negativi: The flight was delayed by 3 hours. They did not even attempt to text, though they knew the flight would be delayed. When I asked the check in agents about this, they said what can they do? This is a serious lack of taking personal responsibility. What can they do? They work for the company! There are several steps they could take, but they chose to abdicate responsibility instead. Even though I'd been there for several hours and specifically asked for a window seat and been granted a window seat, during boarding, they changed my seat to a middle, which was the icing on the cake. Also, during announcements, the pilot did not even give an apology. This is poor management And I'm disappointed in Air Astana.
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6,3
A 50/50 experience
Punti positivi: The first leg from Bangkok to Almaty was amazing. A great crew, a nice airplane and overall a nice flight in economy.
Punti negativi: The second leg was the total opposite. An old plane and a less than ideal flight. That airplane has to be taken out of service or upgraded. Its like we were flying on a plane that hadn't been upgraded since the day they bought it 30 years ago.
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Stato Voli
Air Astana- Mappa delle tratte
Principali aeroporti serviti da Air Astana
- Aeroporto di Almaty (ALA)
- Aeroporto di Astana (TSE)
- Aeroporto di Bangkok Suvarnabhumi & other airports (BKK)
- Aeroporto di Atyrau (GUW)
- Aeroporto di Aktau (SCO)
- Aeroporto di Shimkent (CIT)
- Aeroporto di Mosca Sheremetyevo (SVO)
- Aeroporto di Ust-Kamenogorsk (UKK)
- Aeroporto di Ko Samui (USM)
- Aeroporto di Istanbul Ataturk e altri aeroporti (IST)
- Aeroporto di Kzyl-Orda (KZO)
- Aeroporto di San Pietroburgo Pulkovo (LED)
- Aeroporto di Urumqi (URC)
- Aeroporto di Dubai International (DXB)
- Aeroporto di Pavlodar (PWQ)
- Aeroporto di Pechino Capital (PEK)
- Aeroporto di Phuket City (HKT)
- Aeroporto di Bishkek Manas Intl (FRU)
- Aeroporto di Kiev Borispol (KBP)
- Aeroporto di Nuova Delhi Indira Gandhi Intl (DEL)
- Aeroporto di Tbilisi Novo Alexeyevka (TBS)
- Aeroporto di Phnom Penh Pochentong (PNH)
- Aeroporto di Kostanay (KSN)
- Aeroporto di Taskent Vostochny (TAS)
- Aeroporto di Francoforte Frankfurt (FRA)
- Aeroporto di Uralsk (URA)
- Aeroporto di Aktyubinsk (AKX)
- Aeroporto di Karaganda (KGF)
- Aeroporto di Amsterdam Schiphol (AMS)
- Aeroporto di Novosibirsk Tolmachevo (OVB)
- Aeroporto di Ekaterinburg (SVX)
- Aeroporto di Baku Heydar Aliyev (GYD)
- Aeroporto di Seul Incheon Intl Airport (ICN)
- Aeroporto di Omsk (OMS)
- Aeroporto di Londra Heathrow (LHR)
- Aeroporto di Dushanbe airport (DYU)
- Aeroporto di Antalya (AYT)
- Aeroporto di Chiang Mai (CNX)
- Aeroporto di Zhambyl (DMB)
- Aeroporto di Parigi Charles de Gaulle (CDG)
- Aeroporto di Kuala Lumpur Intl (KUL)
- Aeroporto di Kazan (KZN)
- Aeroporto di Hong Kong Intl (HKG)
- Aeroporto di Krabi (KBV)
- Aeroporto di Hannover Airport (HAJ)
- Aeroporto di Ho Chi Minh City (SGN)
Informazioni su Air Astana
- KC Codice IATA
- +7 7172 58 44 77 Chiama
- airastana.com Visita
Informazioni su stato dei voli, cancellazioni e ritardi ottenute da Flightstats.com. I dati potrebbero non essere sempre accurati o privi di eventuali errori. Si consiglia di chiedere sempre conferma delle informazioni alla compagnia aerea.