Recensioni viaggiatori
Valutazione complessiva
7,4
Buono
Basato su 9.599 recensioni
Imbarco
7,5
Tariffa comfort
7,5
Personale
7,9
Divertimento
7,3
Cibo
7,0
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Trova voli economici su Aeromexico
Andata e ritorno
Economy
Informazioni su Aeromexico
| Codice IATA | AM |
|---|---|
| Rotte | 119 |
| Rotta principale | Cancún a Città del Messico Benito Juárez |
| Aeroporti salvati | 52 |
| Aeroporto principale | Città del Messico Benito Juárez |
Recensioni recenti
Valutazione dei viaggiatori
1140
735
524
346
491
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3,0
Punti negativi: left Houston more than 2 hours later, arrive in Mexico over 2 am
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8,0
Punti positivi: Crew needs to smile more! :)
Punti negativi: warm food!
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10,0
Punti positivi: Nice people
Punti negativi: Easy place to get around and nice people
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2,0
Punti positivi: Online prompts for a flight I couldn't cancel.
Punti negativi: Online prompts for a flight I couldn't cancel.
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9,5
Punti positivi: Fee alcohol on flight! Crew was also very nice and welcoming.
Punti negativi: Everything seemed fine.
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4,0
Punti negativi: El problema es que nunca pude cambiar mi vuelo y con ustedes fue imposible comunicarse para que me auxiliaran. Muy mal por ustedes no por la línea.
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2,0
Punti positivi: Ticketing agent very unhelpful blamed Kayak for misinformation and cancellation of flight refused refund very rude ..told me to never book from private business
Punti negativi: Never use aermexico again or kayak
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10,0
Punti positivi: It was empty
Punti negativi: I thing it was a connection flight
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4,3
Punti negativi: We had frequent changes on our date flight, we also for paid 3 bags and on Aeroméxico’s site it appeared that we only paid for one of them, and lastly on the flight from Colombia to Mexico, one of our bags was opened without our supervision and there were several things stolen from it, the agent that we talked to about the inconvenience, her response was that the authorities could open and revise our bags without our supervision.
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10,0
Punti positivi: In business class- great food and staff
Punti negativi: All good
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2,0
Punti positivi: HORRIBLE EXPERIENCE DO NOT FLY WITH AREOMEXICO
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2,0
Punti positivi: No bueno
Punti negativi: La comida
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10,0
Punti positivi: Boarding and deplaning was done three rows at a time. It worked great.
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2,0
Punti negativi: I still haven’t gotten my refund when this flight was cancelled over 2 weeks ago! Terrible 3rd party service.
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8,0
Punti negativi: The baggage fee was excessive probably because Kayak had a discounted rate. Next time I will just book with Aero Mexico, it´s the same cost anyway.
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7,6
Punti positivi: Speedy service & easy to navigate.
Punti negativi: Only COVID being under control!
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10,0
Punti positivi: Crew was very friendly!
Punti negativi: all was excellent!
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10,0
Punti positivi: The crew was amazing, very respectful and very timely.
Punti negativi: My experience with Aeromexico was excellent. The snack and drink sets them apart from the other competitors. No delays, and friendly staff.
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9,6
Punti positivi: The crew was amazing , the site is ok
Punti negativi: I love Aeroméxico , thanks for de service and the food.
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2,0
Punti positivi: Nithing
Punti negativi: Seat assignment with ticket bought 10 days prior
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9,3
Punti positivi: Crew was amazing!
Punti negativi: Seats
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8,0
Punti positivi: Crew friendlynesd
Punti negativi: Paying a little more attention to the seating. Not everyone was socially distanced. Seat rows were unequally distributed: some were all full others were too empty.
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10,0
Punti positivi: Plenty a space between seats. Ver confortable seats and small entertainment screens!
Punti negativi: Better selection of movie?
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3,6
Punti negativi: punctual arrive
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3,6
Punti positivi: Seat was okay, but I thought we weren't doing center seats because of Covid risk. That plane was packed tight.
Punti negativi: They made me store my bag, because I had a guitar which has always been allowed as a carry on. Its a fragile instrument, and has always been allowed as a carry on.
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10,0
Punti positivi: Flight on time and professional crew
Punti negativi: N/a
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10,0
Punti positivi: Flight on time and professional crew
Punti negativi: N/a
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8,0
Punti positivi: Flight, plane, and crew were great.
Punti negativi: MEX customs was a nightmare.
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0,0
Punti positivi: Nothing
Punti negativi: Everything
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2,0
Punti positivi: Nothing
Punti negativi: Everything, I will never going to use this software anymore.
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10,0
Punti positivi: Super nice!!
Punti negativi: Snacks
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8,0
Punti positivi: Everything but the flight it self was ok.
Punti negativi: The weather
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3,0
Punti positivi: Flight was late, lost my conection and gave me a flight for next day
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10,0
Punti positivi: Great service, very puntual, we even arrived early
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10,0
Punti positivi: Premium feeling to the flight
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10,0
Punti positivi: Being high
Punti negativi: If no one asked me questions
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8,4
Punti positivi: Nobody bugged me
Punti negativi: I like attention
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6,6
Punti negativi: Way too much people... We're in a pandemic and the plane was Full. Unacceptable.
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2,0
Punti negativi: Airline is very unethical and need to be professional. I will never fly with them again .
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6,0
Punti positivi: Seats are comfortable. Compared to other flights there is more leg room. Flight attendants where friendly.
Punti negativi: The flight was late on arrival, so there was more time spent in the airport. Due to this, we were right behind another flight that landed before us. Customs will only allow one plane to disembark, so we waited to get off the plan for over 30 minutes. This was the only bad experience with the trip.
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6,3
Punti positivi: The crew was attentive.
Punti negativi: Check in process was super slow. It took an hour and a half. Check in process needs to be made more efficient. Also, plane took off an hour and 20 minutes later than originally planned. Therefore, we landed an hour later than expected.
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6,0
Punti negativi: Flight was delayed 2hrs.
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2,0
Punti positivi: Never using this airline again
Punti negativi: Horrible organization
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7,3
Punti negativi: Podrían mejorar su espacio para equipaje de mano, arriba y debajo de los asientos
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6,6
Punti positivi: Due to covid I understand the strict attitude but sometimes they are rude.
Punti negativi: Better attitudes
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7,6
Punti positivi: Movies and shows. Blankets. Prompt staff on plane. Snack options.
Punti negativi: Ticket counter was stubborn to release our boarding passes despite having already checked in online. Saying we were “too late”. The kiosk would not release our boarding passes either. Yet, we breezed right through security to the gate and we’re first to board the plane having had to actually wait awhile before boarding. The ticket counter person unnecessarily made us wait even longer when we were already running late due to having spent 11 hours in the hospital day prior from E. coli. The boarding process was also sloppy. Three different attendants asked to see our passports. Why did everyone need to verify us? We were asked very silly and seemingly unnecessary questions before boarding further slowing the process. We were asked before boarding if we had checked a bag, not sure what difference that made.
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8,0
Punti positivi: The flight was delay about an hour, on board. The crew was great. No entertainment on board. Good complimentary bar.
Punti negativi: Being on time
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10,0
Punti negativi: Nothing it was great Aeromexico is the best
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10,0
Punti positivi: Very communicative about things like bathrooms being closed for sanitation, turbulence etc.
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10,0
Punti positivi: Yes
Punti negativi: Yes
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10,0
Punti positivi: The crew was good. The seats fine.
Punti negativi: The sana distancia was not respected in the airline.
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7,6
Punti positivi: The flight was on time and the crew was great
Punti negativi: The organization to keep safety measures and social distance. The crew did not make sure that people were keeping their distance while boarding, and the flight was completely booked
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2,0
Punti negativi: gate boarding schedule was horrible, and checking in your luggage was a nightmare, missed my flite, and the second day it almost happened again it is totally a mess at this airport unbelievable!!
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10,0
Punti positivi: everyone professional and polite very nice.
Punti negativi: I cant think of anything
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8,8
Punti positivi: Crew was amazing and seats were very comfortable
Punti negativi: Could be better not paying $180 for my bag!! I asked in Chicago for the price on my way back and they told me $ per bag! I trusted them and when I was at the airport they charged me 265 dollars for 3 small bags! They liked to me
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6,0
Punti negativi: The boarding process after getting off the bus to get on the plane.
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9,0
Punti positivi: Everything it was so fast and excellent
Punti negativi: The food in the airplane
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10,0
Punti positivi: This was my first time flying with this airline and it went above expectations!!
Punti negativi: It was fantastic!
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8,0
Punti positivi: Seat OK, but full row. Social distancing OK.
Punti negativi: Passengers use face masks for the most part, but encouragement (not enforcement) by crew might be considered.
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9,2
Punti positivi: gooe friendly service. Flights were on time. Embraer 1900 performed well.
Punti negativi: More English tranlation
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Stato volo
Aeromexico- Mappa delle tratte
Principali aeroporti serviti da Aeromexico
- Aeroporto di Città del Messico Benito Juárez (MEX)
- Aeroporto di Aeroporto Internazionale di Guadalajara (GDL)
- Aeroporto di Cancún (CUN)
- Aeroporto di Aeroporto Internazionale di Monterrey (MTY)
- Aeroporto di Tijuana Rodriguez (TIJ)
- Aeroporto di Los Angeles (LAX)
- Aeroporto di Mérida Rejon (MID)
- Aeroporto di Hermosillo Gen Pesqueira Garcia (HMO)
- Aeroporto di Houston George Bush Intcntl (IAH)
- Aeroporto di Villahermosa Capitan Carlos Perez (VSA)
- Aeroporto di Chicago O'Hare Intl (ORD)
- Aeroporto di New York Internazionale John F. Kennedy (JFK)
- Aeroporto di Puerto Vallarta Aeroporto Internazionale Lic. Gustavo Díaz Ordaz (PVR)
- Aeroporto di San Francisco (SFO)
- Aeroporto di Bogotà-El Dorado (BOG)
Informazioni su Aeromexico
- AM Codice IATA
- +52 (55) 5133 4000 Chiama
- aeromexico.com Visita
Politica di cancellazione di Aeromexico
La situazione del coronavirus (COVID-19) subisce delle continue evoluzioni, Aeromexico adatterà le sue politiche di conseguenza. Contatta Aeromexico direttamente per le info più recenti sulle spese di cancellazione. Puoi trovare le informazioni più aggiornate sulle politiche di Aeromexico qui: Avvisi e normative di viaggio di Aeromexico
Informazioni su stato dei voli, cancellazioni e ritardi ottenute da Flightstats.com. I dati potrebbero non essere sempre accurati o privi di eventuali errori. Si consiglia di chiedere sempre conferma delle informazioni alla compagnia aerea.