Trova voli economici su Aer Lingus

Adequate journey

Punti positivi: Pleasant cabin crew

Punti negativi: Disembark down steps at back of plane onto tarmac then carry bags up two flights of steps, tiring and dangerous of falling

Punti negativi: Feels dated and needs new energy with better food and atmosphere

Can’t review since my trip was canceled with no compensation given

Punti positivi: N/a

Flight canceled left stranded with no help at all

Punti positivi: Absolutely nothing

Punti negativi: Traveling for important business trip. Flight got canceled for “operational issues” and I Never received a notification from the airline or booking agency. I was told I couldn’t get a flight until 24-48 hours later. There were flights available through other airlines, so I asked if they could get me on one of those flights. I then sat on hold for 45 mins to be told that the airline wasn’t responding and the only thing they could do is refund me. I ended up purchasing a new round trip airfare 4 hours before departure which cost me $1000 more than what I paid for my original flights. I was experiencing a lot of anxiety and stress during this period again with no help from the agents. I expect someone to get back to me regarding this and offer some options on how to make this situation right.