|Rotta principale||Kota Kinabalu a Kuala Lumpur Intl|
|Aeroporto principale||Kuala Lumpur Intl|
Punti positivi: Nothing
Punti negativi: Food.
Punti positivi: Nothing.
Punti negativi: Please serve food hot. And tell sir hostess to smile. And worst flight. They I Only served one meal for 8 hour flight
Punti positivi: The lower level cabin attendant did her best to make a better impression than her supervisor. I am grateful to her.
Punti negativi: The purser was not even polite. Was it because she was veiled and I was wearing a cross? I really hope not. The normal economy seats are cramped to an unacceptable level. I will avoid flying MH economy again. Malindo, a low-cost flying the same routes (SGN-KUL and KUL-CMB) I often fly, has a much better level of service than MH, supposedly a full service airline.
Punti positivi: I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped.
Punti negativi: Seat belt
Punti negativi: Dinner was only one piece of pizza
Punti negativi: Supper was very average , one slice of pizza , that’s it
Punti positivi: Yes
Punti negativi: Vegetarian Food need to Improved.
Punti positivi: Yes
Punti negativi: Vegetarian Food need to be Improved....
Punti negativi: MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing.
Punti positivi: Terrible airline company. It’s a ripoff!
Punti negativi: Honesty. Ripoff!
Punti positivi: The staff was really nice when I asked for the green tea they make sure you get it
Punti negativi: Food need to be improved
Punti positivi: The crew was very friendly and attentive.
Punti negativi: Can’t think of anything
Punti positivi: Crew were good. Good food.
Punti negativi: For some reason, the seat was very uncomfortable. Rather hard with little cushion.
Punti positivi: Comfort & punctuality
Punti positivi: Comfort
Punti positivi: Comfort and food.
Punti negativi: Some flight attendants could ve friendlier.
Punti positivi: Different seat location for family of five
Punti negativi: Sitting arrangement Was poor. Five of us had five different seat.
Punti positivi: Great seat and crews
Punti negativi: A330-300 is nice
Punti positivi: Amazing crews
Punti negativi: Nice seats
Punti positivi: No thank
Punti negativi: Baaad
Punti negativi: Business class boarding could have been more organized. Was sent to the gate too early from lounge
Punti negativi: All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling.
Punti negativi: The entertainment unit was constantly malfunctioning
Punti negativi: They should giving out headphones for business class to use the entertainment system
Punti negativi: No entertainment facilities available even in business class
Punti negativi: The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most
Punti negativi: Boarding on time so I didn’t have to loose the connection flight and had to stay at a hotel an hour away from kuala lumpur to barely sleep to catch a plane to auckland next day that arrives late so i cant take the ferry home.
Punti negativi: Flight was delayed by two hours
Punti positivi: ok
Punti positivi: Seats
Punti negativi: Crew
Punti negativi: There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow.
Punti negativi: If the assigned seat reclined. I had to
Move to a different seat which
Punti positivi: Our luggage missed the connection but the situation was well handled
Punti negativi: Entertainment
Punti negativi: Better range of entertainment as the options were a bit dated and mediocre
Punti negativi: Felt more like a domestic flight than an international
Punti negativi: The plane was old but the flight was inexpensive
Punti negativi: My entertainment system was not working, so was my seatmate's.
Punti positivi: First time on Malaysian. At least we didn’t disappear. All was okay except for the meal on the flight to Saigon. I’m not one to complain about airline food but the “meal” served was execrable, possibly the worst in 65 years of flying. And no alcohol on an international flight was niggardly in my estimation.. The flight from Penang to KL they had the cheek to serve a tiny cup of fake orange juice. I will avoid Malaysian in the future.
Punti negativi: Please see what above.
Punti negativi: Business class in 737 is limited, recline only but seat was spacious and comfortable
Punti positivi: The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected.
Punti negativi: very delayed flight
in addition slow flying what should have taken 52 minutes ended 1 hour 20 min
to add to that poor cabin crew management of Business Class disembarking excruciating slowly added another delay of 20 minutes!
Punti positivi: we had extra legroom travelling with an infant
Punti negativi: the staff could have been a little considerate when serving food to you while you're holding a sleeping baby
Punti negativi: the food could have been nicer
Punti negativi: I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory.
Punti positivi: Ok
Punti negativi: No
Punti positivi: Good seats and crew.
Punti negativi: Choice of movies
Punti positivi: Boarding was easy even though it started late, it was organized. Once I got on the plane I wasn't waiting a long time to get to my seat because they seated the people sitting in the back of the plane first. There is a huge selection of movies, tv shows, and music.
Punti negativi: They have 2 food options and they're just ok. There wasn't very many drink options either.
Punti negativi: Not being cancelled and delayed
Punti negativi: Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!
Punti negativi: I am more than pleased with the service I received, keep up the work
Punti negativi: Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ...
Punti positivi: Airport, sea side
Punti negativi: Nothing
Punti negativi: The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair...
Punti positivi: Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried.
Punti negativi: Again, not being delayed and having to miss my original connecting flight would have been best.
Punti positivi: Everything on the plane was fine, and the service was great.
Punti negativi: Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great.
Punti negativi: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me
Punti positivi: Comfortable seating map
Punti negativi: Food could be improved especially for vegetarians