Trova voli economici su Malaysia Airlines

Punti positivi: Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried.

Punti negativi: Again, not being delayed and having to miss my original connecting flight would have been best.

Punti negativi: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me

Punti positivi: Seats were comfortable

Punti negativi: The crew was not friendly, and the food selection is limited

Punti positivi: The food

Punti negativi: I was given a window seat but without a window. I felt I cannot breath. I saw many empty seats around

Punti negativi: Better treatment of luggage. Better business class service. Food was poor.

Punti negativi: Did not departure on time

Punti positivi: The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$

Punti negativi: TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED

Punti positivi: Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad

Punti negativi: Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS

Punti negativi: Frustrated

Punti positivi: On time

Punti negativi: Everything. Bad business class food. Old movies. No inflight service.

Punti negativi: Everything

Punti positivi: Some staff were good others could not be bothered.

Punti negativi: Nicer staff

Punti negativi: lost my luggage

Punti negativi: lost my luggage. after they found it, they took a week to deliver. no response to my claim for compensation

Punti negativi: Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel

Punti negativi: Creaky seats in business class, below average selection of inflight movies and food that was substandard. This was a very oddly configured A330 with the seats in business way too close to each other. Every time they make an announcement you have to deselect whatever you were watching again.

Punti positivi: Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill

Punti negativi: Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS

Punti positivi: cabin crew very friendly and professional

Punti negativi: Seats cramped; not enough space, especially for long haul. Provide more space! Earphones didn’t work. Could not enjoy entertainment. Seat would not recline. Slow checking. Not enough counter staff. Check in counter contractor staff inexperienced and held us up for over an hour due to unfamiliar

Punti positivi: Price were amongst the cheapest

Punti negativi: Terrible cabin cleaness and rude crew members. Nothing matches the Malaysian hospitality promoted.

Punti negativi: Flight delay announcement could have been made much earlier

Punti negativi: Feel airline maintenance is slipping second flight in a week where they have tv trouble

Punti negativi: Worst business class seat in the air. Departed 90 minutes late due to mechanical issues

Punti positivi: Crew is ok, accommodating, entertainment system ok, food ok.

Punti negativi: level up on the service, I think MH needs to take a second look at the whole company in terms of culture and level of service.

Punti positivi: the crew was flexible enough to allow change of seat to emergency exit after takeoff. Some of the crew are friendly, but not all.

Punti negativi: the seats. I am 5'9 tall and my knees are touching the seat in front of me. Entertainment system needs to be upgraded. Food is so-so. Overall, MH flights, not just this recent one was just what was expected as the bare minimum.