Still just a plane
Punti positivi: Things, here and there, out and about
Punti negativi: Everything that I liked...the opposite of that
Punti negativi: My luggage was delayed for four days.
JAL are great
Punti positivi: Efficiency. Quick check in. Teething problems that were fixed instantly
Punti negativi: Need to be more direct when telling us about overweight luggage