Punti positivi: Guess they don’t know how to read the contract
Punti negativi: No coments
Punti positivi: They said they did not have my reservation J2482495213.
When I called Hertz international, they said that my reservation did exists. However they stated they did not have any cars plus they did not have a reservation under my name.
Punti negativi: I had made a reservation with Kayak and they said that it was not valid and that they did not have it nor any cars to give me.
Punti positivi: They did not honor my Kayak reservation J2484735202 of $130 and charged me $380.
Punti negativi: They did not honor my Kayak reservation J2484735202 of $130 and charged me $380.
Punti positivi: Hertz in Lima did not honor the reservation I had made on Kayak. At the 6517 Avenida Javier Prado Este, La Molina location reservation #J2482495213, they said they did not have a reservation for me. I showed them my Kayak confirmation and they said sorry they had no more cars and their was nothing under my name.
At the Hertz215 Pasaje Tello, location,Conf. #J2484735202 they said they had my reservation but could not honor the price I had reserved it for on Kayak for $130 but they charged me $380.
Punti negativi: Honor the reservation I made with Kayak.
Punti positivi: Yes
Punti negativi: They forced me to buy insurance that I already had trough my credit card
Punti positivi: Staff was nice.
Punti negativi: Forced to buy the insurance. The car was so basic It didn't have heat. Electronic key didn't work. Trunk didn't work, inside light didn't work.
Punti negativi: Hertz refused to rent the car because they didnt have the category available and refused to upgrade on the same price.
Punti positivi: The staff tried to help sometimes but only with the drop-off.
Punti negativi: At pick-up the price suddenly went up with 400 dollars (for 9 days, wich is insane!) The car was clean but there was something wrong with the engine since it was barely capable of getting uphill (we had to push the car) but at Hertz they said it was all perfectly fine. Gave the car back after 7 days
Punti negativi: Staff dinged me for not having 7/8ths gas in the car. However, I returned the car at the exact level of gasoline as when I picked it up. Instead they told me it wasn't enough and charged me anyway. Take a photo of your fuel gauge when picking up
Punti positivi: The pickup staff were very slow in processing and a bit rude the rental, but the drop-off personnel were more efficient.
Punti negativi: More efficient and friendly staff for the car pickup. Also, the car rentals may provide more information on the driving conditions in Peru, which at times were difficult.
Punti negativi: In car delivery lack of signalling
I made the car reservation on net $184.55.But the price at the airport is other price $648.65 I had complete insurance with my credit card I presented the papers and girl tell me that it was not worth in Peru but they forced to buy other insurance already assured by my credit card.Didn't have my reservation number . Here's the proof
Economy Car from Jorge Chavez Intl Airport (LIM)
Sunday, December 16, 2018 4:00 PM
Friday, January 4, 2019 3:00 PM
Jorge Chavez Intl Airport (LIM)
Avenida Elmer Faucet S/n, Lima, Peru 15000
Hertz Corporation Confirmation Number:
Kia Picanto or similar
Make / model not guaranteed
Is the first time i rent a car in several countries and they never did that to me. I do not recommend rent a car in Hertz at the airport of Lima. The company is not honest.
What can I do to recover the difference of my money
Punti positivi: Nothing
Punti negativi: BEWARE. Cars are not ready at quoted time. When we arrived, other customers had been waiting for 2+ hours. They try to scam you into buying their insurance, which is not required (read the other reviews for this location on Google maps); then, they insisted if we didn’t buy their insurance they had to but a $10,000 USD hold on our credit card. We called them out on their scamming, the woman at the counter laughed at us. We canceled, used their WiFi to book with Budget a few blocks away, and rented without hassle from them instead.
Il costo medio di un'auto a noleggio presso Hertz a Lima è di 61 € al giorno.
Economy (Kia Rio Hatchback o simile) è il tipo di auto più prenotato con Hertz a Lima.
Hertz dispone di 3 punti di ritiro a Lima. Guarda la Hertz mappa per trovare le migliori opzioni per te.