Recensioni ospiti
Valutazione complessiva
8,9
Ottimo
Basato su 846 recensioni
Pulizia
9,0
Tariffa comfort
9,0
Ritiro/Riconsegna
8,8
Qualità/Prezzo
8,7
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Recensioni recenti
Valutazione dei viaggiatori
264
63
41
13
17
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9,2
Punti negativi: $100 drop off to airport was steep and because of early morning flight had no choice and did not realize there would NOT be a shuttle to airport.
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10,0
Punti positivi: The whole process was very smooth. The desk agent was friendly and helpful and gave me great suggestions for things to do during my visit.
Punti negativi: N/A
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5,2
Punti positivi: Yes
Punti negativi: We paid for a premium car. What we got was a car with no navigation or seat warmers, Chargers USB did not work. Inform them that we had to buy battery packs and we're told we would get an email with a discount in an upgrade Curtisy drop at the airport. They did come true on me drop at the airport. Inquired twice about the other two things I received no response.
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6,0
Punti positivi: Staff was friendly, rental place and car at airport, no need for shuttle.
Punti negativi: I had a late arrival. When I returned car, there was nobody after 11pm to receive car so I didn't get a receipt on site, they said they would email it. A couple days later I found out I was overcharged and I had to contact Enterprise for an adjustment. They were easy to work with on the phone but I had to go through the hassle. I feel rental price was high for 3 days anyway.
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10,0
Punti positivi: Heather was awesome! Waved us over as we stepped to the counter. Was so fun and energetic. Was able to offer us a free upgrade which meant we had a larger car for our 5 hour rode trip from Salt Lake City. Employees like Heather are priceless! Whoever hired and trained her deserves a gold star and so does Heather! We will use Enterprise next time we travel. Kayak found us the best price!!! We will use them next time we travel too!
Punti negativi: Nothing could have been done better! This experience was the best it could possibly be!
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10,0
Punti positivi: Rental agent in Salt Lake was superb.
Punti negativi: Nothing, Enterprise is a really good outfit.
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10,0
Punti positivi: Staff was very helpful on a busy weekend where colleges were moving students in..Drop off was early in the morning but easy.
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10,0
Punti positivi: Staff super helpful when I ran into a problem with payment
Punti negativi: Location was confusing, I thought that I had selected SLC airport for pick up and drop off
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10,0
Punti positivi: Staff was terrific. The drop off team was outstanding!!
Punti negativi: Nothing. Everything was perfect.
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10,0
Punti positivi: Everything! Great customer service, loved the upgrade , pickup and drop off were seamless!
Punti negativi: Everything was great!
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8,0
Punti positivi: Yes, yes
Punti negativi: Do not choose dodge caravan for mountain trips
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8,8
Punti positivi: The staff was friendly and very helpful. It was easy to find the drop-off location. But, I am still waiting for the security deposit refund.
Punti negativi: They could offer cheaper sedan options.
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