Trova voli economici su Brussels Airlines

Punti positivi: The crew reacted good to the change of plane

Punti negativi: Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience

Punti negativi: I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics.

Punti positivi: The crew wasn’t very friendly and there’s very little legroom.

Punti negativi: Flight keft 35 min kate and boarfing was very slow and disorganized

Punti negativi: This airline is borderline budget airline even in business class.

Punti positivi: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.

Punti negativi: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off

Punti positivi: Good seats

Punti negativi: Boarding process and Entertainment options. Availability of Snacks would also been good

Punti positivi: Got us there safely

Punti negativi: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.

Punti positivi: The flight crew were amazing and had lovely gifts for our daughter

Punti negativi: the flight was late and no food or drinks were available without paying rather high prices

Punti negativi: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.

Punti positivi: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Punti negativi: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Punti negativi: Don’t loose the luggage

Punti negativi: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy

Punti negativi: Free coffee

Punti positivi: too crowded , not organised enough

Punti negativi: organisation

Punti positivi: Crew was friendly.

Punti negativi: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.

Terrible organization and lack of efficiency at the airport - everythi

Punti negativi: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.

Punti negativi: Boarding was awful

Punti positivi: The crew was nice. The seats were ok.

Punti negativi: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.

Punti positivi: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.

Punti negativi: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.

Punti positivi: Friendly crew. Great phone support.

Punti negativi: Online check-in was very messy - not available. After contacting the phone support, it was possible.

Punti positivi: One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again.

Punti negativi: Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,

Punti negativi: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.

Punti positivi: Crew was okay.

Punti negativi: That your airline commit to schedules.

Punti negativi: Departure was slightly late (passengers still exiting the plane when gate was called)