Trova voli economici su Brussels Airlines

Terrible organization and lack of efficiency at the airport - everythi

Punti negativi: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.

Punti negativi: Boarding was awful

Punti positivi: The crew was nice. The seats were ok.

Punti negativi: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.

Punti positivi: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.

Punti negativi: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.

Punti positivi: Friendly crew. Great phone support.

Punti negativi: Online check-in was very messy - not available. After contacting the phone support, it was possible.

Punti positivi: One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again.

Punti negativi: Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,

Punti negativi: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.

Punti positivi: Crew was okay.

Punti negativi: That your airline commit to schedules.

Punti negativi: Departure was slightly late (passengers still exiting the plane when gate was called)

Punti positivi: Get down

Punti negativi: Everything and the crew more friendly.

Punti negativi: 30 min delay !

Punti positivi: Seat reclined far back

Punti negativi: Entertainment limited, esp. when you consider passengers may have two or more legs on Brussels Airlines flights Boarding chaotic Some of the crew were rude/ dismissive of African or African-presenting passengers No blankets were passed out, despite the cold temperature on the plane. My bag was lost

Punti negativi: If we hadn't been delayed for an hour due to issues with late passengers Breakfast was minimal and not very good Entertainment options were limited Some of the crew seemed dismissive of African or African-presenting passengers

Punti positivi: Crew was friendly, seats were ok

Punti negativi: Flight was delayed for almost 2 hours, there was no explanation, just an apology.

Punti negativi: 600€ for tiny space in the plane!!

Punti positivi: Paid for Business , got a minor economy service .

Punti negativi: Almost no advantages for business ticket traveller

Punti negativi: Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr

Punti positivi: Nothing! We’re still in Baltimore

Punti negativi: Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it.

Punti positivi: On board service and entertainment. The plane itself was clean and comfortable.

Punti negativi: The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!

Punti positivi: Good movies.

Punti negativi: I called United to make sure there was a children’s meal for my 3 year old. There was not.

Punti positivi: Seat not confortable

Punti negativi: Get newer planes with better functional amenities

Punti positivi: this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!

Punti negativi: this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!

Punti positivi: The captain was able to make up much of the lost time spent boarding.

Punti negativi: The crew were 20 minutes late getting to the plane. The seats were also uncomfortable. Thankfully, it was only a 50 minute flight.

Punti positivi: Comfortable seats from Brussels to Accra, aircraft clean and well maintained.

Punti negativi: Slow Boarding from Paris. Poor, but very poor entertainment system

Worst experience ever with orbitz booking this through you guys

Punti positivi: I spent 5 hours on the phone and they didn’t help me. They couldn’t even help me the book so I just lost 700 dollars when trying to change a flight.

Punti negativi: Worst experience in all areas. The phones calls were brutal and no one could help me and then someone could and then they cousltnnagain. No one could find a flight. Took so long for them to look stuff up etc.

Punti negativi: Flight was delayed. Connecting gate was on the other side of the airport. We were running from one side of the airport to another. They should have provided a shuttle service for all of those passengers.

Punti negativi: Delays is Boarding No food and beverages

Punti negativi: Overbooked, no room for carry-on luggage

Punti positivi: Crew were helpful.

Punti negativi: I had asked for a Muslim.mealor a vegetarian but there wasn't anything so I had only cheese and fruits which was a disappointment

Punti positivi: There's nothing much to like. You're lucky if you have a nice crew which was the case. It's extremely expensive for a low-cost airline who pretends to be a full service airlines because they have a "business class" cabin. Seats are ok. Same as LH or LX

Punti negativi: Be like Swiss or Lufthansa. Charge less and give free water and snacks

Punti negativi: Left 1h late

Punti negativi: Whole flight was so cold like in refrigerator.