Trova voli economici su Brussels Airlines

Punti positivi: Nothing, they cancelled my flight and rebooked me to another city

Punti negativi: Everything. I had to buy 2 new tickets because they cancelled my flight

Punti positivi: Seats were fairly comfortable with decent leg room.

Punti negativi: My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it.

Punti negativi: It was very cold inside the airplane. I have to ask multiple times for blanket.

you get what you pay for

Punti positivi: cheap ticket

Punti negativi: lack of service, very unfriendly stewardess

lhr > bru

Punti positivi: fast lane boarding

Punti negativi: no snacks

No luggage were included in the price

Punti negativi: You are considered as a robber but it is inscribe nowhere you don’t have luggage

Late getting, had to check bag

Punti positivi: Nothing really

Punti negativi: Late boarding, had to check the bag, had to wait forever when landed in the plane

Punti negativi: Ho perso la coincidenza per 10 min. Il volo per Venezia non ha aspettato la coincidenza!

Punti negativi: poor customer service.

One normal commuter route

Punti positivi: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Punti negativi: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

ground crew need some supervision

Punti positivi: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.

Punti negativi: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.

Flight delays

Punti negativi: Flight delays is a constant problem with this company

Punti negativi: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent

Punti negativi: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.

Incompetent

Punti positivi: Nothing

Punti negativi: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Punti positivi: Nothing

Punti negativi: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Worst Experience of my like.

Punti positivi: The food was okay but thats the best thing I can say.

Punti negativi: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!

Punti negativi: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!

Basically not business

Punti positivi: Arrived ahead of time

Punti negativi: Not business treatment, the boarding que, the seats, the food

Punti positivi: Good priority boarding

Punti negativi: Delay

Punti positivi: It was on time

Punti negativi: The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.

Missed my connecting flight

Punti positivi: Helpful services.

Punti negativi: Good

Punti negativi: Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.

It's a long flight - treat it as such!

Punti positivi: Good schedules, good prices.

Punti negativi: They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.

Low cost airline

Punti negativi: Nothing is for free not even a coffee.

Very poor service

Punti negativi: The bags took over 45 minutes to be delivered