Trova voli economici su Avianca

Punti negativi: The issue I had was with a flight delay, our flight was delayed by 2 hours, we had no time to make connecting flight in BOG, I cant physically run, missed my flight, gate was too far away, voucher was invalid, BOG took my water, only alcohol in BOG, little to no water, so avoid or get dehydrated!

Punti positivi: nothing, it's like a bus with wings.

Punti negativi: attention, food, entertainment.

Punti negativi: There was a delayyyyy pffff, 1.30h in the plane waything and then 20 min flying

Punti positivi: Boarding was efficient

Punti negativi: The onboard menu shows an option of salmon or beef. But when the crew came, only lamb was available. Also, the crew didn't seem interested.

Punti positivi: Crew

Punti positivi: The kids movie selection was still good.

Punti negativi: There were no barf bags on hand, the food was an option between some disgusting eggs floating in water or a yogurt with some not great granola. Customer service was kind of non existent.

Punti positivi: The movie selection for children and adults was fine. The peach juice was good too.

Punti negativi: The food was absolutely the most disgusting plane food I’ve had. I mean, airplane meals aren’t ever really that great but this was particularly foul. Also they should really stock the seat pockets with the nausea bags especially with all the turbulence over the Andes.

Punti positivi: The plane was spacious and clean

Punti negativi: One of the attendants during the boarding process was very rude with the people, they overbook the flight and got overwhelmed and transmuted that to the customers, the flight was delayed

Punti positivi: Seats comfort

Punti negativi: Food. Crew attention. Airport assistance. Boarding times. Take off on time.

Punti positivi: Seats comfort

Punti negativi: Crew attention. Food. Airport assistance. Boarding times. Take off on time

Punti positivi: Airline delayed, kayak didn’t have any info Lost my business meeting in LA, stuck 24 hours in Colombia

Punti negativi: Above

Punti positivi: Honestly the was the worst flight experience

Punti negativi: Both flights where delayed. Nothing given back or offered to us for this. I had to cancel clients and loosing money

Punti positivi: Almost anything

Punti negativi: Offer additional food option to buy, common a 10 hour flight with any snack or Alcoholic beverages common!

Punti negativi: If there is a delay don’t schedule new flight at midnight ,

Punti positivi: The crew was accommodating

Punti negativi: The seats were uncomfortable and they changed my flight 3 times

Punti positivi: Crew was nice

Punti negativi: Delayed. Then took for ever to get a finger. Then had to be pulled back and 55 min to get luggage. Unacceptable

Punti positivi: The food and entrainment good

Punti negativi: The crew, and services

Punti positivi: Just anything. I have better trips taking a crowded bus.

Punti negativi: They had 3 boarding trips in the same gate it was a mess, the saddest sadwichch with the mediocre orange juice was the best option, angry crew.

Punti positivi: They didn't do anything more than a low cost line, and they aren't!

Punti negativi: Better, food, beverage's, and happier personal, they look like they gonna be sick.

Punti negativi: stop making a billion announcements.

Punti positivi: Politeness

Punti negativi: They delayed my flight added another stop didn’t get back to LA till midnight when I should have been home for dinner.

Punti negativi: Avianca customer service and reliability is terrible. I fly a lot and the lack of care for customers is incredible. Lot of dressing up employees but clearly the company is not doing well. Everyone at the airport with complaints for complex rebooking.

Punti positivi: The seating was comfortable

Punti negativi: Crew was not friendly. Frankly being on time would have been great. The extreme delays were unacceptable.

Punti negativi: Avianca is notoriously late. To be delayed for over 3 hours was extremely unacceptable. This is the last time I will fly Avianca. I would prefer to pay more for another airline than to save money nd risk being delayed. Never again.

Punti positivi: Decent food on long-haul flight, and good entertainment.

Punti negativi: The flight crew was an hour late. Therefore our flight was delayed and we missed our connection. They then separated me and husband on our next flight and put us in the back of the plane. No one apologized once and the entire crew appeared quite indifferent and unfriendly.

Punti positivi: Entertainment system, boarding

Punti negativi: Bogotá Avianca baggage handling. It took 45 minutes to get the bags