Autonoleggio a Dubai Aeroporto Internazionale di Dubai e altri aeroporti

Punti negativi: The car has smelled like an ashtray, though I am sensitive to smoke . The AC was very noisy and I preferred to turn it of than hearing that noisy bearing sounds

Punti negativi: They take alot of mony for deposit if i get basic insurance not full insurance

Unprofessional staff at Dubai Airport Terminal 3

Punti negativi: When returning the car I was charged 25 AED despite the fact that my vehicle was returned during the grace period. The staff was unsure what to do and when checking with his supervisor they were informed that the checkout paper time is irrelevant and they can only go by the contract time. When I picked up my vehicle it took over 25 minutes to receive the car . Contract time was 1440, checkout paper 1505, return 1655. The supervisor On the phone threatened to charge me a full extra day if I complained since she claimed that grace period is not in the contract. Anyone who can read will see that the contract fine print spells out GRACE period. Finally please be advised that checkout takes more than 30 minutes per customer.

Punti negativi: There is no car rental return signs at terminal 2 at the airport. Had to drive back to terminal 3 to drop off the car. Budget told me that they have an agent at terminal 2 that can meet you but I just need to call them. In the end they advised me to take a taxi from terminal 3 back to terminal 2 so I don’t miss my flight.

Decent Car But Poor Records

Punti negativi: Their records had us booked for more days than we had originally reserved. Also, bad info -- we were told we couldn't pick up a car in Dubai Terminal 2 after 8 pm when in fact they had send our rental there. We ended-up taking a taxi to Terminal 1 and then got delayed picking-up our car because of this mix-up. Lastly, because their records had connected 2 separate bookings, when we came to pick-up the 2nd time, they had no car for us because they used the original booking reference number for both bookings so that when we returned the first booking, they had closed the file on both bookings.

Value for money

Punti positivi: Nothing I cancelled it on their desk

Punti negativi: highdeposit refused ur insurance irrigant employ