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10,0
excellent service from an excellent company!
Punti positivi: I got what i applied for.
Punti negativi: nothing
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10,0
Punti positivi: Newer clean car and it was economical
Punti negativi: No keyless remote
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6,0
My car didn't have cruise control
Punti negativi: The enterprise representative knew I was picking the car up in one location and driving to another drop off location for a 5 hour trip. The car I rented didn't have cruise control and this was a major inconvenience.
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10,0
Fast, easy, nice
Punti positivi: Quick checkout, friendly service, nice new cars.
Punti negativi: Nothing
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10,0
Punti positivi: Great customer service
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4,8
Punti negativi: It was a big problem to extend my car rental an additional day. They charged me a high rate.
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8,8
Punti negativi: Car was too small
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10,0
Coming through in the clutch!
Punti positivi: After we had a bad experience with a super-cheap vendor, we needed three minivans in a pinch for a trip leaving in an hour after our reservation. We were able to use the Kayak app on the airport shuttle, make the reservation, walk up moments later, and leave in no time with three vans. It was such a good experience!
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6,4
Punti positivi: Very nice vehicle was given to us.
Punti negativi: Price had changed from what I booked through Kayak. I was quoted $144.00 plus a few Kayak fees. When I checked out after returning the vehicle to Enterprise at Fort Wayne Ohio Airport the price had changed and other fees from Enterprise had been added. When going through Kayak or Hotwire, the price should have been what we were quoted through these companies.
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8,0
Punti positivi: It was an easy process to begin with. The agent walked me around the car to make sure that there were no scratches or dents on the car. It was a brand new car with a little over 1,000 miles on it!
Punti negativi: The only thing I didn't like was the type of car I had. This really wasn't too terrible as I only needed to get from point a to point b.....
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5,2
Just a bit below average
Punti positivi: The pickup and drop off at JAX is always predictable and this didn't have any surprises.
Punti negativi: Pieces of the convertible top were in the trunk, the engine light came on about halfway through the rental period and the car never really was able to idle correctly, probably associated with the engine light. Overall, pretty close to what I expect from Enterprise.
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8,8
Punti negativi: i DID NOT LIKE THE DAILY DROP OFF FEE. iT SHOULD BE ONE SET RATE. WHY SHOULD IT DIFFER IF i RETURNED THE CAR IN ONE DAY OR TEN DAYS TO A DIFFERENT LOCATION? i WANTED TO DROP IT OFF AT THE DAYTONA BEACH AIRPORT BUT WAS NOT GIVEN THAT CHOICE.
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10,0
excellent service from an excellent company!
Punti positivi: I got what i applied for.
Punti negativi: nothing
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10,0
Punti positivi: Newer clean car and it was economical
Punti negativi: No keyless remote
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10,0
Fast, easy, nice
Punti positivi: Quick checkout, friendly service, nice new cars.
Punti negativi: Nothing
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10,0
Punti positivi: Great customer service
recensione fornita da -
8,8
Punti negativi: Car was too small
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10,0
Coming through in the clutch!
Punti positivi: After we had a bad experience with a super-cheap vendor, we needed three minivans in a pinch for a trip leaving in an hour after our reservation. We were able to use the Kayak app on the airport shuttle, make the reservation, walk up moments later, and leave in no time with three vans. It was such a good experience!
recensione fornita da -
8,8
Punti negativi: i DID NOT LIKE THE DAILY DROP OFF FEE. iT SHOULD BE ONE SET RATE. WHY SHOULD IT DIFFER IF i RETURNED THE CAR IN ONE DAY OR TEN DAYS TO A DIFFERENT LOCATION? i WANTED TO DROP IT OFF AT THE DAYTONA BEACH AIRPORT BUT WAS NOT GIVEN THAT CHOICE.
recensione fornita da
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6,0
My car didn't have cruise control
Punti negativi: The enterprise representative knew I was picking the car up in one location and driving to another drop off location for a 5 hour trip. The car I rented didn't have cruise control and this was a major inconvenience.
recensione fornita da -
4,8
Punti negativi: It was a big problem to extend my car rental an additional day. They charged me a high rate.
recensione fornita da -
6,4
Punti positivi: Very nice vehicle was given to us.
Punti negativi: Price had changed from what I booked through Kayak. I was quoted $144.00 plus a few Kayak fees. When I checked out after returning the vehicle to Enterprise at Fort Wayne Ohio Airport the price had changed and other fees from Enterprise had been added. When going through Kayak or Hotwire, the price should have been what we were quoted through these companies.
recensione fornita da -
5,2
Just a bit below average
Punti positivi: The pickup and drop off at JAX is always predictable and this didn't have any surprises.
Punti negativi: Pieces of the convertible top were in the trunk, the engine light came on about halfway through the rental period and the car never really was able to idle correctly, probably associated with the engine light. Overall, pretty close to what I expect from Enterprise.
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